Susie Shin Dental Care
Susie Shin, DDS:
Practice Profile Page

Susie Shin Dental Care
Susie Shin, DDS
San Francisco, CA

★★★★★

35 REVIEWS
0 BEFORE & AFTER PHOTOS

SCHEDULE APPOINTMENT ONLINE

DENTAL TREATMENTS OFFERED

Dental cleaning

White fillings

Crowns

Inlays & onlays

Bridges

Clear aligners

Sedation dentistry

Porcelain veneers

Teeth whitening

Dentures & partials

Root canal treatment

Tooth extraction

TMJ treatment

Dental implants

CLEAR ALIGNER SERVICES

OFFICE HOURS

Monday: Closed

Tuesday: 8:00 am to 6:00 pm

Wednesday: 8:00 am to 7:00 pm

Thursday: 9:00 am to 6:00 pm

Friday: 8:00 am to 5:00 pm

Saturday: 8:00 am to 3:00 pm (by appointment only)

Sunday: Closed

SCHEDULE YOUR APPOINTMENT

BEFORE & AFTER PHOTO GALLERY

PATIENT REVIEWS

I was a bit nervous because I hadn’t been to a dentist for many years. I purchased a $49 Groupon special and was worried to find out how bad my teeth were, especially not having any insurance. I was extremely impressed with Dr. Shin’s office right from the moment I walked in. The reception area was small but very comfortable with Jazz and Classical music playing. The staff was very friendly and helped put me at ease by offering me bottled water and the use of the restroom. My x-rays were quickly taken and it was impressive to see them instantly on the screen which made it easier to understand Dr. Shin’s recommended treatment. She clearly pointed out areas in my mouth that were a priority. She used very basic terms that I could understand and I was floored that such an inexpensive Groupon deal offered so much knowledge and valuable information about the current status of my teeth, let alone a thorough cleaning. Dr. Shin was not pushy or car salesmen-like with me, but simply gave me payment plan options for my treatment as well as a discount for being a cash patient. I did, however feel treated differently than from other dentists when I had insurance. Dr. Shin treated me like we were long-time friends and she was simply giving advice. In return, she got a dedicated patient for life. Bye-bye dental anxiety, see you soon, doctor!

Dr Shin has been my dentist for 7 years and she and her staff are terrific. Dr. Shin has state-of-the-are equipment and she’s thorough with both your cleanings as well as explaining follow up care. And she did a terrific job replacing my crown, something you hope to do only once to 15 years. You have a lot of choices when it comes to choosing a dentist, I only go to Dr Shin I trust her.

Best dentist office I have ever been a patient of. They have state of the art equipment, I got the best cleaning that I have ever gotten ( dramatic whiting effect outstanding hygienist), and they had the best HD camera to show me before and after cleaning pics. Dr. Shin struck me as honest, professional, confident, and of service to me. I felt as though Dr. Shin was caring for me and the health of my teeth, rather than conveying Type-A personality  / superiority complex. She is gentle and kind, as are her office staff and hygienist. The receptionist is a grounding force in reality and serious socially adept personality; she treats everyone with interest, willingness to listen and reflects back positive vibes with full sincerity. I actually felt blessed, when I came across this office by chance and was so stunned by all of the performance that they produced for me.
Cheers Enjoy!

I can’t say enough about the polite and professional staff. Had an emergency right before Christmas and all the clinics, like dental schools, were closed. I don’t have insurance. I was referred by another dentist in my frantic search. They were so kind and reasonable and understanding. What a miracle to have found them!! She even called me after hours to see how I was doing after my emergency wisdom tooth removal. Hoping that when I get  insurance I can make Susie my regular dentist.

Customer service has been nothing short of TOP NOTCH at Dr Shin’s. I purchased the Groupon deal and took my kids in for cleanings on different days.  During both visits, appointments were running on the dot and very efficient.  Her office is relaxing, spotless and very modern.  I love an office that communicates on texts and emails. But the NUMBER ONE reason I LOVE her… My son was injured, got 4 teeth knocked in, during basketball practice one evening and I called her on her “emergency line” in a panic.  It was after hours and she had gone home already but she offered to drive back in the pouring rain, that same evening!  We met her in her office at 8PM and she got right to work- xrays and then braces to secure his teeth.  Fee for the visit was very reasonable, all things considered! I’m a fan and Dr Shin comes highly recommended!

Been a patient of Dr. Shin’s for almost 5 years and their team is the best. Always professional and courteous, willing to accommodate my schedule. The cleanings are always ontime and usually in and out of there in 30 minutes. Great downtown location for anybody working in the area. Thanks Dr. Shin and Team!

Susie’s skill and talent is 5-star in its-self. I been seeing Susie Shin for about 4 years now and even with me moving to San Jose I cannot/will not go to any other dentist. Finding a dentist for me is hard because I’m a little bit of a perfectionist when it comes to my smile. Susie is a tooth artist. She has done my Invisalign, re-created my front tooth that chipped in half (by hand), root-canal and she is able to figure out things other dentists can’t. By looking at my teeth she is able to call me out for grinding in my sleep, which is true. Before meeting her I never had a night guard, this recommendation is honestly saving my teeth. I also have a perfect smile, I wish I can show before and after shots. Her service gets another 5-stars, she deserves 10. Susie cares about her patients. It’s not just with me, I hear her with the others and you can tell she genuinely cares about their wellbeing and satisfaction. Also, I get so many reminders and txt msg reminders of when my next appointment is which is super convenient. Also reminders in recommended services like cleanings and stuff. I had a lot of dentists, and none of them follow up WITH A PERSONAL PHONE CALL to see if I am still in pain after a procedure. I had a bill and insurance covered less than what we thought it would, but they did not charge me, they ate the difference. Never has that happened to me before, it was like a $300 difference and they took care of me. I’m a patient for life. Susie Shin is unrivaled. Her professionalism, the genuine care her and her office exudes is something to really admire. Her whole office is amazing. Mimi who does my cleaning is also the best. She explains every little curiosity I have with such detail (and patience). It’s actually something I look forward to so much, I see her 3x a year. Victoria is also great, in the little time I got to know her she is very multi-talented. Cute as a button and is super sweet!

The staff and the dentist are so nice here they care for the patients and the experience is amazing it’s really nice since we are in pain they are here to help and are so nice. Thank you for been so understanding with the patients and not make us wait weeks to to a appointment.

I saw Dr. Shin for 3-4 years while living in San Francisco. I had fillings, bonding, invisalign, and cleanings done by her. She is a perfectionist – super meticulous, which I love. She was really patient with my invisalign process – sanding down my teeth where I needed more space, little each time. She notices things you don’t notice until she points it out to you and then she’ll fix it (you will agree). Invisalign turned out well. She’s gentle, so nothing’s too painful. She was meticulous with my fillings, making sure my bite was natural and comfortable. Love the tooth-color fillings, btw. I’m writing this review even though I moved to New York 2 yrs ago and haven’t seen her since, because I saw a new dentist last week (first time in 2 years) who took x-rays and examined my teeth… He said my last dentist was excellent. Everything – the bonding, fillings, etc. was perfect. So it reminded me that I should post a great review for her which I always meant to do but never remembered to until now. I highly recommend Susie. She’s also funny 🙂 P.S. Her assistant back then was Vilma (may still be) and she’s a sweetheart. Loved dealing with her on phone and her prepping for my appt.

Dr Shin and her team were delightful. I purchased a deal via groupon to get x-rays and cleaning and have to say that I didn’t experience any of the salesman-pitching a few others have described in their posts. Perhaps she’s looked over some of the yelp reviews and revised her approach? In any case, her hygienists were extremely friendly and the whole process was easy and fast, without feeling rushed and still thorough enough for my money! Overall, a very pleasant experience and definitely recommended!

Easily the BEST dentist in San Francisco.  The entire office is efficient, friendly, and flexible. My teeth never looked better. Her honestly is so refreshing for a doctor, as she sometimes may suggest not spending money on x-rays, if not truly needed. She even gives Sarbucks gift cards for referrals. How many people actullay enjoy going to the dentist? I DO !!

I was looking for a new dentist in the downtown area and was referred to Dr. Shin by a dentist friend that I trust very much.  Sure enough, I was very pleased with the great service and all around friendly staff.  Similar to other reviewers, I found her to be gentle and thorough. Oh, and I was also glad that they have the computerized xray machine that doesn’t require the sharp paper inserts which used to stick out painfully into my gums and cheeks. I’ll be back again in 6 months!

I found Susie Shin through a Groupon. I was really concerned because one of my fillings had came out and was too scared to go to a dentist in The US thinking they are too expensive. She is great, I got a cleaning and an x ray and she let me know about all the cavities that needed to be fixed. She even gave me a student discount cause I don’t have insurance. It was far more expensive than in my home country but quite affordable for US prices and her work was she perfect. I highly recommend her and she is now my dentist.

It’s too bad that one person’s bad review can mess up a person’s practice.  i have lived in sf for 12 years and have never in my life had such an AMAZING dentist.  she is honest and reliable and does such an incredible job.  I have referred many members of my family to her and everyone LOVES her.   I was seeing another dentist before Susie who convinced me that I needed gum surgery – —- and Susie informed me that I didn’t and my gums have been perfectly healthy ever since — this was 4 years ago.  She is friendly, and so is everyone on her staff. if you are looking for an amazing dentist with a fantastic personality look no further – she is truly amazing!

“I always have the best experience at Dr. Shin’s office–I genuinely look forward to going to the dentist, which is probably weird! Everyone there is friendly and professional, and I they’re incredibly thorough. They work really well with insurance, always double-checking what is covered and what the prices are. I’m so thankful to have found their office.”

I have been worried about seeing a dentist for awhile! All my past dentists have made me feel uneasy about going back. But the hygienist Kristin was amazing when she cleaned my teeth! No pain whatsoever, she said they used a new device that used bubbles to remove plaque and involved less scraping away at my teeth. It was an amazing experience and she was great. Dr. Shin came in after and said everything was ok, my x-rays were fine, and to just keep taking care of my teeth! I couldn’t of had a better experience.

I have never been a big fan of any particular dentist until I started coming to Susieall the latest equipment, so she showed me pictures from the. My first visit I actually enjoyed, as odd as that is for a dentist. She all the latest technology and showed me the inside of my mouth on the monitor above the chair (talk about motivation to take extra time during home care, tarter that you see from the inside of your own mouth, but had no idea was there, Yuck!!). Also shows the xrays digitally above you so you can see the weaker spots that could turn into cavities and any other possible issues. I have recommended her to many of my friends all of whom have thanked me after wards. She has convenient early morning appointments so I can get in without having to miss work. And her prices are very doable even for me who has no dental insurance. The office is cute and cozy and everyone there is always super friendly and helpful.

I’ve never had a better medical experience. I was recommended to this dentist by a coworker who raved about the people at this office. She almost came with me to my appointment just to hangout and see everyone there. From the initial phone calls to the reminder emails, I had a great experience interacting with the office. Always friendly voices and smiling faces. Susie Shin explained everything she was thinking while she looked at my teeth (which was awesome because I usually have no idea what anything the dentists and hygienists are talking to each other about). They were extremely thorough and I have the cleanest teeth in town. Again, all smiles, super friendly and light hearted. They are extremely relatable and really care about you as a patient, and addressing what concerns/fears you may have about your teeth. They are super supportive and caring. I’m actually looking forward to going back.

I think very highly of Dr Shin … and Vilma too!  I have been seeing them for more 10yrs and continue to enjoy the experience.  Susie is a an amazing dentist while maintaining her professional curiosity… leading her to expand her practice into a variety of dental services including Envisalign, orthodentistry, cosmetic procedures, etc, etc.  A one-stop shop for everything related to your teeth!!  In addition, she will always stand behind work.  I would suggest Dr Shin’s practice without hesitation.

Susie Shin was excellent. She is very gentle & lets you know what she is going to do before she does it & how it will feel. The entire staff is very friendly and makes you feel right at home. She also provides an amazing interest free payment plan if your dental needs exceed your insurance payout. Very happy with my visit!

“I have been a patient of Dr. Shin’s for several years and have experienced routine appts, emergency appts (losing a crown) and an extraction. The most recent treatment was a crown replacement. The office accommodated me in a timely manner, of course professional manner and the final “installation” of the new crown was quick, smoothe, and the fit was perfect. I had never before not had to return for adjustments to the fit which is both distressing and time consuming. Thank you Dr. Shin”

A friend referred me to Dr. Shin’s practice after my dentist retired and I never looked back. She’s the best dentist in San Francisco, period. What dental practice have you ever been to where the dentist herself does the cleaning? She has state-of-the-art equipment, a friendly staff, great hours (including evening hours) & convenient location, particularly if you work in downtown SF. Dr. Shin also takes time to explain where/why you’re having issues so you can floss better/pay attention to brushing and stave off a major and costly dental problem. She even sold me a new Sonicare toothbrush at cost, cheaper than Costco. How nice was that? I’ve been seeing Dr. Shin for 5 years. She should be your dentist, too.

Dr. Shin is the Best! I first started seeing Dr. Shin after I received a flyer from her in 2004.  I figured I would take a chance, since she was located close to my work and she accepted Aetna Dental. I have to say, it was a great bit of luck.  Dr. shin is knowledgeable, extremely friendly, and super accommodating.  I am normally able to schedule appointments at 5:00 pm or later (very hard to find nowadays).  The staff is equally friendly, and do everything to make you feel comfortable. I am so happy with Dr. Shin that even when I moved to Washington state for 4 years, I still came back to get all my work done with Dr. shin.  I have now had about 15 cleanings and 6 fillings redone. If you are looking for a great dental experience, Dr. Shin is where you should start.

Dear Yelp, Thank you for being the best matchmaker, ever! I am in love… beyond in love. With whom you ask? Well, Dr. Shin and the team, that is. I haven’t been to the dentist in years (don’t judge me!), so I knew it was time to make that dreadful appointment. During my consultation with Dr. Shin, I got the worst news ever … mild gum disease. Yep, you read correctly, so I knew couldn’t avoid this any longer. I was beyond petrified at first, but lets just say the dentist is no longer on my naughty list. A big big shoutout to: Mimi- best hygienist award goes to her! I was in that chair for 3 hours(!) with her and she was so gentle and made the whole process seriously pain free – I think I even fell asleep? (Maybe it was the Valium, but still…). She was so professional and really put me at ease. That’s not easy to do, so kudos to her. Mariah/ Vilma- the best office staff, ever! Both gals are genuinely good people, bubbly and very attentive, it’s ridiculous! This team has changed my perception of the dentist- I’m actually looking forward to going back and maintaining this million dollar smile now (wink). Give them a try, you won’t regret it:) Thank you, team!

Dr. Susie Shin and her team is fantastic! After I had a dental emergency, she got me in to see her the same day, gave me honest advice and pragmatic solutions, and even fixed my tooth that day. Her staff is all very helpful and thoughtful. They have a nice, clean office. I really felt like they all understood how I felt and they really went out of their way to help me!

I’ve been going to Dr. Shin for 5 years now. I’m not sure exactly how I found her office, but I am very glad I did. When I lived in DC I would drive 45 minutes each way to go to the Dentist I had growing up and (embarrassing, I know) I actually flew back to DC to go to my childhood dentist six months into living here in SF. I’m… particular. What can I say? So, after a bad experience with another dentist in town, I kinda picked randomly. Victoria was welcoming and gracious. The team that does the cleaning is always thorough, speedy, and kind. And Dr. Shin is pleasant and efficient, nice but no-nonsense. It’s hard for me to like the dentist’s office, but I love coming back here.

I have gone to Dr Shin since I moved to the city six years ago.  I have recommended her to friends and family several times. I doubt anyone really likes going to the dentist but I really don’t mind going to her.  So, on my scale, that means a lot!  She is fantastic!  Dr Shin is really good at explaining the how and why and gives good preventative advice.  Her office staff are very good too and they seem to adapt new technologies (e.g. texting you to remind you of appointments, computerized xrays etc).  All in all – awesome!

Had a broken filling fixed, no pain, no fuss, in and out and done! Dr. Shin is very skilled and knowledgeable, the staff pleasant, professional and accommodating. They have a nice office, very clean and tidy, great view, modern dental equipment, digital imaging (much better than trying to look inside your mouth using a mirror!). But more importantly, I feel confident about my visit and feel I’m well taken care of. My whole family now sees her! Highly recommended!

Dr Shin is a very good (and friendly) dentist. I have been her patient for over 13 years. Her office is clean and comfortable. I make my appointments six months in advance and she has always kept them. (I tend to arrive 30-45 minutes early.) Except for one (and only one cavity), Dr Shin has only had to clean my teeth and take x-rays. My teeth and gums are near perfect (even though my brushing and flossing are not as regular as they should be).

Dr. Shin is honest and has very reasonable prices. She did great work for me, and didn’t try to overbill my insurance; as I’ve had with other practices in the past. She is very knowledgeable and sharp. I can’t say enough great things about her staff. Her Dental Hygienist is gentle, and efficient. They are flexible with their appointments, and love their reminders. No pressure, and no pain.

I have visited her office for several times for cleaning, filling, and gum issue. I had always felt scared and nervous at dental offices, because I was expecting pain until I met her. Dr. Shin has very gentle and skilled hands – I found my self relaxed during her treatment. Both she and her staff are friendly – I think that’s important to relieve my nerve as well. She also gave me good tips for dental health. And the location is convenient, too. You can reach by bart of muni, or you can walk from union square or financial district.

Staff is great. Kind and informative. I had a bad pain, near the gum line of my back molar. Called ALL around the city. Found these guys. Went in with no insurance (long story) but that was not an issue at all.  In rebutal to the 2 bad reviews, yes, they do up sell on their services, but, its a business, and I’m in sales too, I upsell all the time. Their offers dont seem half bad for not having insurance also: $99 new patient special (cleaning and x-rays). Just politefully decline and they are totally fine about it.  Only spent $40 on an xray, a bonding, and some extra dental advise…dont neglect your gums :).

I went to Dr. Shin’s office some months ago, and had a pleasant enough experience,; simple X-rays and consultation.  I mustered the courage to return, and did so, today.  I spend 4.5 hours – and had the best experience in a dentist’s office that I’ve ever had.  I have always had dental anxiety, but the hygienist, MIMI, was fantastic.  Her gentle nature and uber-polite manner ( Please open wider! Thank you!) EACH TIME was soothing, despite the arduous work my teeth required.  I was reassured, by Dr. Shin,(who came in to check on me); another hygienist, who assisted, and the front desk angel Mariah.   Had it not been for my first appt. months ago, I would not have tentatively ventured to SF today.  Great experience!  The staff is friendly, warm, and I recommend this office to ANYONE looking for a “squelch-my-fears” dentist. 

Thank god for Dr. Susie Shin she will be my dentist from now on.  I am very impress with her office love it and also her staff.  They are very friendly and make me feel so welcome there.  I don’t have any kind of insurance but found her on Life booker that she offer a dental package deal which is $49 for x -ray , exam, and cleaning so i have to purchase this right away with all the good reviews from her other patients.  She’s  very gentle and does the cleaning herself and it doesn’t hurt at all.  I recommend her so far to me she’s the best dentist in San Francisco and willing to work out a payment plan if you don’t have insurance.  Dr. Shin also take time to explain everything to me while she work on my teeth.  I highly recommend her to anyone who want a good dentist.  So i did I will recommend her to my families and friends.  She is the best I love her already.

I was referred to Dr. Shin because my former dentist doesn’t take my new insurance. Totally the BEST decision ever on my part. Dr. Shin is incredibly knowledgable. She spends just enough time with me to explain what is going on with my teeth without being overbearing. I don’t feel like she pushes any services or products on me at all (which I honestly cannot say about any other dentist I have ever visited). Finally, I want to rave about customer service! I recently got a night guard. Because of a miscommunication with my insurer I had to pay a lot out of pocket. Dr. Shin felt bad about the mix-up and issued a partial refund. WOW…who does that? I’m a patient for life!!!

A WORD FROM YOUR DOCTOR