New32 Aesthetic & Family Dentistry
Elizabeth Shaw, DDS:
Practice Profile Page

★★★★★

DENTAL TREATMENTS OFFERED

Dental cleaning

White fillings

Crowns

Inlays & onlays

Bridges

Clear aligners

Pediatric dental care

Porcelain veneers

Teeth whitening

Dentures & partials

Root canal treatment

Tooth extraction

TMJ treatment

Dental implants

CLEAR ALIGNER SERVICES

OFFICE HOURS

Monday: 7:00 am to 3:00 pm

Tuesday: 7:00 am to 3:00 pm

Wednesday: 7:00 am to 3:00 pm

Thursday: 7:00 am to 3:00 pm

Friday: Closed

Saturday: Closed

Sunday: Closed

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BEFORE & AFTER PHOTO GALLERY

PATIENT REVIEWS

Dr. Shaw was recommended to me when I moved to Seattle about two years ago.. so glad I listened!! Every experience I have had at New32 has been thoughtful, smooth and painless. The entire staff is kind and efficient. Having had work done by both the docs there I always feel that I’m in the most capable hands — and they both are so friendly! No need to dread going to the dentist anymore! Needing to have some dental care work done this week I was especially impressed with all of the precautions their office has taken during this particular time. Dr. Shaw and Dr. Jacobsen have clearly done their research to make sure everyone stays healthy and safe. So THANK YOU.

The entire team at new32 is WONDERFUL. I have never looked forward to going to the dentist, but now I can say it is always a positive experience. Everyone is kind, professional, and talented from the moment you walk in the door. Drs. Shaw and Jacobsen are knowledgable and skilled at their work. I feel completely well-cared for in their hands!

New32 is my new favorite all-time dentist! I’ve had a notoriously hard time finding a dentist I felt I could trust, whose reviews on yelp and other sites weren’t filled with stories of unnecessary cavities/fillings/and other procedures. Yet new32 has gotten such high reviews and today I found out why for myself – they are attentive, knowledgable, honest, and genuine every step of the way. From the administrative support who helped me get a quick appointment and explained the policies and paperwork to me, to Bonnie the dental hygienist who was patient and willing to talk me through everything (she had even made hand-written notes based on my submitted paperwork to make sure she asked me about, such as my aversion to x-rays), to Dr. Shaw who was personable and attentive and so thorough in her care. Even small details such as the warm water they use to clean your teeth (never had a dentist use anything other than cold) to finding a sample size of Sensodyne toothpaste waiting for me by my jacket that seemed to magically appear per our conversation. This is a comprehensive and compassionate dental team and I am so grateful. Thank you!

If there was an option for 6 stars, let it be told I would be rating them on that level! Things to note: – I am a New Yorker. We are very picky, like to work with people who really know what they’re talking about, love efficiency + honesty above most! – I was referred to Dr. Shaw through another dentist. When a great dentist recommends another dentist so highly, you know there is extra worth to that. From Anna at the front desk to Danielle who helps coordinate patient services, to Sunny the great hygienist, literally everyone is so genuinely friendly and helpful at New32. Dr. Shaw immediately lit up the room when I met her – she’s thoughtful, knowledgeable, thorough, and funny! They listened to me babble and were understanding and empathetic of my past dental work and how that would affect my wallet moving forward. They wanted to ensure that it wasn’t just the surface level dental work would look good, but made sure they were going the extra mile to see that my time and investment would be safe to last me for many years to come. I was referred to an endodontist to check up on an old root canal before going through a procedure at New32. Even the referral office was amazing- they were flexible and fit me in right after an appt at Dr. Shaw’s so I wouldn’t have to miss more work by going back and forth from appointments. When I emailed Dr. Shaw with additional questions (it was a hearty email with way too many questions), she replied immediately and provided options keeping me in mind as a patient vs. business. From the first appt to several follow-up appts, to every point of the process, Danielle and Dr. Shaw have been immensely supportive, extremely responsive, and most of all, amazingly thoughtful. I’ve never received service and attention like this from any dental team, rest assured this impatient New Yorker will be continuing to come here as a very satisfied patient – and recommending to everyone I know!

I’ve been looking for a good dentist since I moved away from the awesome one I had for 20 years. This place has been the absolute best! Great customer service, attention to detail, friendly techs and dentist, professional, and new technology and methods I haven’t seen. So thankful to have found an amazing place after years of searching. You know it’s good when you write a review post cavity filling and the numbing has worn off. Highly, highly recommend.

I cannot praise this dental office enough. I have a horrible history with dentists and had been avoiding finding one for years because of the amount of anxiety it caused me. When a tooth broke about 9 months ago, I found myself without a choice and by a stroke of luck ended up at New32. Dr. Shaw and Margo have taken care of me ever since. As one may expect, after years of avoiding any regular dental care, there was a lot of work to be done. Dr. Shaw was very good at explaining the urgency of getting these things taken care of while simultaneously being very respectful and understanding of my anxiety. Yesterday was the end of the vast majority of my treatment and I will not being seeing Dr. Shaw or Margo until January for a regular cleaning. While I was glad to be done with the dental work, I was sad that I wouldn’t be seeing them for a while. They made me enjoy going to the dentist. They worked hard to earn my trust and respect and I know beyond a shadow of a doubt that they did top notch work. I can’t thank the two of you enough and I would recommend New32 to absolutely anyone.

Dr. Shaw is awesome! Lovely space, free parking and gentle dentistry with a warm welcome. Happy that I found my new dentist! I even received a hand written thank you card Chipped my front tooth last Friday and got in today to see Dr. Jacobsen. I have a partially filled tooth that breaks off every 4 or so years. This is probably the 5th time I have needed it repaired and Dr. Jacobsen did by far the BEST job ever to fix it. She was amazing!! The match is perfect and my front tooth never looked so good! She was super friendly and efficient and did an excellent job. These two ladies rock. Guilt/shame free dentistry is so refreshing. I wish I found them sooner. Makes going to the dentist enjoyable! Happy beyond!!!

Both Dr. Jacobsen and Dr. Shaw are amazing! They are both caring and communicative and will go the extra mile to provide a seamless experience. They take extra time to describe what care you need and will answer any questions at any time. After certain procedures they have both taken the time to follow-up personally with me, which shows an extra level of commitment that I haven’t seen at any other dentist office. Cleanings are always smooth and quick – all the hygienists are great and super friendly. Billing and insurance are also a breeze – Danielle is incredible at communicating between insurance providers and the patient so that the best possible coverage is achieved. The office is also top-notch. Easy parking, beautiful space with very calming vibes. 5/5 stars for New 32!

Dr.Shaw and Dr.Jacobsen are both amazing, not only do they do the most quality work, they will also make you feel like you’re not only a patient but a long time friend. New32 has been the best office I have ever been to and don’t ever plan on switching. I also love the location because I get to go to U-Village after and do some shopping and have lunch.

All I can say about this place is WOW. The office is impeccable, and despite that all things dental and medical usually make me want to run for the hills, I find I almost look forward to visiting. Dr. Shaw is hands down the best practitioner I’ve come across. Over the years, I’ve worked my way through quite a few, never quite happy with my experience. Until now. Dr. Shaw takes pride in taking care of my teeth like they are her own – she is thorough and meticulous, going above and beyond to make sure all is in order. I really admire her approach – honest in her recommendations, complete in her explanations, patient, but yet never forcing me to have something done. And her work is top notch quality: Dr. Shaw is a perfectionist and her dentistry reflects that. What a gem.

Our entire family is pleased with this office! Every staff member is friendly, warm, and makes us feel like family when we come. I am so grateful at how accomodating their office was recently with my husband’s crazy surgery schedule. They got him into their office because his tooth was killing him! That same day they saw him, they knew of his time constraints, and also referred and set him up to go straight to an endodontist to get a much-needed root canal. All in the one single day he had available! Their compassion for him and his pain was outstanding! He’s a new man and is so appreciative. Not to mention, Dr. Shaw called both my home-line and cell phone to check on how my husband is doing. They are so thoughtful. I normally abhor going to the dentist because my teeth are sensitive and even the slightest touch sends me running. However, I had a cavity filled at New32 recently and they took every single measure to make me comfortable. I got some numbing agents in order to fill the cavity, turned on some TV, and I barely even knew they were working on me! It was somewhat even “pleasant”! Last, New32 is wonderful with my kids! And for kids to beg to go to the dentist is slightly outstanding! They not only have kids’ days, but even on regular visits, the Doctors are so patient and good with young ones. They relate to me, a busy mom, and can help ease the situation. New32’s staff is a family favorite and even new friends. If you have to find yourself at a dentist office, then definitely find yourself here! Both doctors are sweet, skilled, and beautiful, to boot! 🙂

New32 is the best dental office I have been to. All of the staff is extremely friendly and treats you with with the utmost dignity and respect. Unlike a lot of dental offices, they don’t disparage you if you aren’t a dental hygiene all-star, instead they work with you on changing habits. I highly recommend New32 to everyone.

I tend to be an anxious patient when it comes to dental work. I’ve had really bad experiences in the past with dentists so when I find a dentist I trust, I never want to leave. In my thirty years on this planet, I’ve had four dentists, from two different offices, that I trust and feel comfortable with. Dr. Jacobsen and Dr. Shaw are two of those four dentists. Before finally getting in touch with New32 Dental, I was traveling an hour and a half, for four years, to see my college dentist. I just couldn’t imagine having any other dentist, especially after having awful experiences with dentists before him. I was finally ready to find a dentist in Seattle and when I asked who he would recommend he only gave me one suggestion: Dr. Jacobsen and Dr. Shaw at New32 Dental. They are beyond professional, the dental hygienists are incredibly gentle and personable, the office administrators are always kind and caring, and the office is very comfortable. I recommend them to any friend in need of a dentist and I am lucky to have them for all of my dental needs.

I am a new patient in this practice and so far extremely impressed with the quality of care. Dr. Shaw took X-rays and found 2 small cavities that my former dentist in another state had missed. She filled them in one visit and without pain. I had a resorption problem in one tooth and she sent me to to a superb endodontist. The communication between the two dentists was quick and excellent, and as a result I was able to get a filling in my crown without even waiting. Dr. Shaw explains everything, the office is pristine, and staff friendly and efficient. Not as inexpensive as my last dentist but the equipment and procedures are much more up to date and well worth it. I highly recommend this practice.

I moved here a few months ago and was in need of a new dentist. Per the excellent reviews on Yelp I decided to make an appointment at New32. This is a lovely office with gentle and kind staff and dentists. I have seen Dr. Shaw twice now and she is just wonderful. She is very sensitive to your needs (and comfort level) and takes the time to ensure your questions and concerns have been answered. I had mentioned that I had some cosmetic issues with the alignment of a few teeth. Dr. Shaw went through 3 scenarios of what I could have done if I wanted. She also reassured me that my teeth were fine and it was up to me if I wanted to undergo anymore procedures. Oh, and I almost forgot. After my initial cleaning, I received a handwritten card from Dr. Shaw welcoming me to the practice. I thought that was such a nice gesture.

I hate the dentist. Hate, hate, hate. But I love new32. I grew up detesting cleanings, fillings, braces – the whole shabang. I had some crappy dentists that did subpar jobs. So, I ended up skipping out for six years while my oral health went downhill. Dr. Shaw was recommended by my wife, and I reluctantly went in. The whole office – receptionist to hygienist to dentist – were beyond outstanding. Sure, they’re all pleasant… but most of all, they’re darn good at what they do. Take it from someone who found plenty of excuses to stay away from the dentist for way too long: check out new32. You won’t be disappointed.

I used to dread going to the dentist. So badly that, the month before my appointment, I would already be hemming and hawing over things I might need to do during my appointment that would require me to cancel. Then I happened across New32. The office is modern, clean, and inviting. The actual exam rooms have pull out X-ray machines to x-Ray your teeth while you sit in the chair – and come complete with your own tv that they can swivel out with a remote and headphones so you can catch up on the news (or real housewives *cough cough) while they do your cleaning, fillings, whatever. Suddenly, I don’t hate the dentist anymore. Suddenly, my real housewives watching feels, dare I say, productive? Bonus points for giving coffee gift cards to the nearby cafe post-filling, as they say it helps reduce the numbness. It’s a nice touch that makes me feel a little warm and fuzzy towards my dentist- which are words I would have never expected to utter.

I have been going to New32 since they opened and have continuously had wonderful experiences! Everyone who works at New 32 is friendly, professional, and very knowledgeable. They have excellent customer service and the office is well organized. Both of the dentists, Drs. Jacobson and Shaw, are both very personable and have created a very welcoming and relaxing environment for their patients. All of my routine visits and dental procedures have been seamless 🙂 I highly recommend New32!

This is my fourth dentist and I hope to never have a fifth. I came here for a second opinion originally and had a completely different, infinitely better experience than at my old dentist. It’s obvious that Dr. Jacobsen and Dr. Shaw are not satisfied with the status quo of their profession and they’re raising the bar for dentists everywhere. I think the most important part of my experience was how gentle and kind everyone on staff is (doctors and hygienists). They recognize how anxiety-provoking dentistry is for a lot of people, and rather than relying on laughing gas to drug their patients through it, they encourage open communication and offer solutions. My check-up with Dr. Jacobsen was thorough and she talked with me about all aspects of teeth/jaw/gum/orthodontic health, unlike my old dentist who barely spent any time with me other than to point out a quick cavity. We discussed short and long term (preventative) treatment plans. She listened to my concerns, my goals, and my history with dental care to create a plan that felt safe and appropriate for me. At my filling, they talked me through every step, offered me breaks, extra pillows, TV, headphones, etc, and made sure I was OK throughout the process. I don’t know much dentistry but they used tools and techniques I haven’t experienced elsewhere, so I assume it’s the latest advances. Dr. Shaw has the gentlest numbing technique I’ve experienced (and I’ve had a lot of needles in my gums). This is important. This is very important. I was initially attracted to new32 because I’m sick of old male dentists ordering around a staff of pretty little hygienists. It’s more than a sexist pattern; I think dentistry has been limited by a male perspective for a long time and there’s a reason my experience at new32 was so painless (coming from someone who HATES the dentist and avoids it at all costs). These women are challenging the norm and bringing a thoughtfulness and attention to detail that other practices lack. I’m a pretty awful patient, I’m unhelpful and grumpy and anxious, but the team responded with kindness, cooperation, and a bit of humor. I feel like I can rebuild my relationship to dentistry here. I’m not going to say that I’m looking forward to my next visit… but I’m for the first time in my life, I have a dentist I trust, and that makes all the difference.

Dr Beth Shaw & her staff were very accommodating in working me in as a new patient visiting from FL. They were ahead of the curve on coordination & communication with a periodontist for some future work. They were excellent on taking care of doing a temporary crown until I return. I will also say her assistants and staff are quite efficient and friendly. Dr Shaw is friendly, clear & concise in putting one at ease.

OUTSTANDING EXPERIENCE – dentists do not get any better than this! I’ve always been hesitant about going to the dentist. Not because I have some irrational fear of labcoats, but because I’m rather lazy in the oral hygiene department and I always felt like I was being judged while vulnerably lying on my back with an interrogation light in my face. Dr. Shaw changed all that! Before my first visit to New32, it had been about 5 years since seeing a dentist (BTW I’m not advocating waiting this long between visits just because Dr. Shaw is that good). I knew things weren’t good, it was like a civil war in my mouth; north vs south and all my teeth were taking casualties. After a wonderful cleaning by the hygienist, my teeth had a new lease on life – shiny and clean. Dr. Shaw soon followed and told me I needed a filling – shocker. She explained all the procedures (as well as the reasoning behind them) and answered all of my questions very well. They were pleasant and painless. Everyone in this place is friendly, knowledgeable, and seems genuinely concerned with my level of comfort. I even received some advice on my fantasy football line up with Dr. Shaw – knows what she’s talking about! Appointments are prompt, they email a reminder so I don’t forget, the office looks like a day spa, I just told them what insurance I had and they did the rest(they did all the legwork with those jokers)… There are too many good things to say about this place. I have recommended New32 to all of my family, friends, and co-workers. After I went to New32 for the first time, I was pissed; like super pissed… at all my old dentists! Why did they all suck? Why was no dentist I ever went to anything like what I experienced at New32? Not my problem anymore! Go here if you have teeth.

The dentists and hygenists are the kindest people. They have exceeded my prior dental experiences by about a million. The office is beautiful like a spa, and the staff are so friendly and nice when they greet you, everyone is there to help and the two dentists have great preventative recommendations, you can tell they are modern with technology and new advances and care about more than billing their clients for services. I refer all my relocation clients here!

Amazing!!! I can’t say enough about the dentists and staff at New32. Dr. Shaw and Dr. Jacobson are knowledgeable, thoughtful and informative about any procedures they’re recommending and always make sure it feels right to you before solidifying a plan. The office runs like a well-oiled machine and the icing on the cake is how great they are with my kids! I won’t go anywhere else.

My teeth had some stains from drinking tea and after a 20 minute polish it was like an instant makeover, teeth looked so clean & love how my smile is back to sparkling white again! Everyone in this office has been wonderful to work with. I especially appreciate how Dr. Beth Shaw explains everything simply and takes the time to educate me on best choices for caring for my smile. Highest recommendation for a great experience at the Dentist!

Favorite Dentist I have ever been to. I see Dr. Jacobsen regularly but Dr. Shaw is also great. They also see my 6 year old daughter who loves their treasure chest of toys to choose from at the end. Everyone in the office has been amazing including the hygienists and front office staff. Dr. Jacobsen even came in on her day off to extract a tooth that became infected Mother’s Day weekend. I can’t say enough good things about the New32 Dental team!

The office is beautiful and clean and the staff is all very friendly. I loved the fact that they gave me a lot of information regarding my mouth care that I didn’t know, even at the age of 33! I will defintiely be going back and I will be recommending them. I was so impressed and happy with everything. I also didn’t have to wait past my appointment time! They took me right in as scheduled!

What an incredible dental office to get any work done! Besides looking amazing (I thought I had walked into a spa), the staff is extremely friendly and professional. They took the time to answer all of my questions made me feel comfortable during the entire process. I even received a follow-up call from Dr. Shaw after my procedure just making sure that I was still comfortable. Talk about going above and beyond. The office itself is incredibly clean and all the equipment is brand new. You can choose your own Pandora/Spotify station or enjoy the flat screen TVs in each room. New 32 Dentistry was far better than my previous dentist and I highly recommend you call them for your next appointment. Truly an A+ establishment!

I am extremely happy with the dental care my family has received from new32. When our pediatric dentist retired a year ago I was at a loss on where to go. My three daughters were now teenagers who did not want to continue seeing a “kid’s dentist”. I was still seeing a dentist on the Eastside. I thought it the perfect opportunity to consolidate dentists. I was very pleased new32 opened. Danielle the office manager at new32 had worked at a previous dental practice my daughter had gone to; which is why I chose to switch my family to new32. Danielle is very helpful, professional and welcoming. The dental care I and my family have received from our hygienist Sunnie and from both Drs. Jacobsen and Shaw is outstanding. They are thorough in their exams and also sensitive to the needs of their patients. My youngest daughter did not even know she had had her teeth cleaned because she was entertained by the television. It is the ideal situation to have a dental practice that fits the needs of our entire family. In addition to the excellent care my family has received from new32 it is an added bonus the location and ease of parking are also convenient. I highly recommend new32 !

I recently moved to Seattle and was busy settling in when I unexpectedly developed an episode of bad tooth pain. I cold-called countless dentists to get seen in a week’s time. Unfortunately, they were all booked out. New32 dental was one of the only offices that listened intently and the only office that had the sympathy to squeeze me in for an urgent visit even though they were fully booked. While my issue ended up resolving itself, I will definitely plan to come back here in the future to establish my dental care.

I have had great experiences here…the dentists I’ve seen are Shaw and Jacobsen. Both are lovely, warm, and they inspire all my confidence. They are careful to explain what is happening and what to expect. I needed a referral for a root canal and was very happy with the referral, too. They went out of their way to accommodate me when I needed to get a couple of crowns before I lost my insurance benefit. I appreciate that so much. I won’t go anywhere else as long as I live in Seattle! Top notch! Thanks to both Beths!

Drs. Beth and Beth have exceeded my expectations on multiple occasions in a very short period of time and I am totally impressed (and I’m no pushover). First visit for cleaning? On time, flexible, helpful. Didn’t insist on gum probes (I have very sensitive teeth) and did a traditional cleaning without the ultrasonic torture device!  Heaven. Next – 4 year old porcelain crown done by Dr Fligor popped off during floss over the weekend. Cell numbers available after hours had a call back in under 5 minutes. Appt next day, also on time. Reseated crown (the old college try). They informed me it might not work due to design but were ok with giving it a chance (no push to replace). Several weeks later it broke. Prompt appt for temp, then scheduled “big” appt to prep for new gold crown.  I was given drug option with mandatory driver. I took that option and literally don’t remember much of anything, heaven again. Trouble with temp breaking. No problem they fixed it and convinced permanent crown guys to expedite.  Appt to place permanent crown perfect – also worked in during kids day with everyone in costume!  Super fun.  Insurance wouldn’t cover cost, so oh well paid the money. When the EOB arrived from insurance a few weeks later, it was paid!!  How did this happen???  Oh, the good docs wrote a detailed letter of medical necessity. Does it get any better than this?  No. My new crown fits perfectly. I feel so lucky to have Drs.Shaw and Jacobsen as my dentists. Staff also superb. Thank you New 32!!

Great dentist office! Very clean, warm and inviting. Went to kids day for my 2 year old daughter and they were very patient and sweet with her. Didn’t force anything and did a ‘happy visit’ with her to just get her used to going to the dentist. The office was surrounded with kid friendly things so it made it feel more kid friendly. Love Dr. Shaw & Dr. Jacobsen! Looking forward to going there as a family for many years to come! Shopping afterwards at UVillage is a nice added bonus too! 🙂

I’m still a new patient here, but I only have great things to say about them! Everyone I’ve encountered there has been so helpful and thoughtful, definitely a good place to go for people who have anxiety about dental procedures. I even got a follow up phone call today from my dentist (the actual dentist, not a staff member) to see how the temporary crown was feeling a week in. Seriously could not be more happy with where I am now. Highly recommend to anyone who is looking for a new dentist!

Dr. Jacobsen and Dr. Shaw are amazing dentists- not only they are the best at what they do but they treat you as if you were a family member. Whether it is for just a routine cleaning or going in for a filling- they have always put me at ease ( I am a very anxious person) and provided me with options so that I can relax during my treatment. I am so lucky to have them as my dentists and if you haven’t yet, you are missing out.

I have been completely satisfied as a patient here. My teeth have needed a lot of work pretty much all my life– fillings, braces, crowns, and one root canal– and I have been to many different dentists. I want someone who is the best at what they do, and if I have to choose between top quality work and a pleasant experience and pretty office, I’ll take the quality work without hesitation. Luckily, as a patient here I don’t have to choose. I was referred here by a friend of mine whose father was a dentist, who has worked for many dentists and now works for them. She raved about them, both as lovely people who treat their staff well, and as high caliber dentists. And she was right. The office experience is very patient centered, with a pleasant office, a fridge full of water bottles in the waiting room, and very nice receptionists. They also have a support staff that is as professional as the dentists. I needed a crown on a tooth that had been filled years before, and they were able to give me an accurate estimate after contacting my insurance company and verifying what would be covered. It was less expensive than I expected, too. As for the work itself, it was excellent. Everything was throughly explained to me ahead of time, including possible changes in plan that we might have to decide once they saw how it looked under the old filling. And while I was in the chair, they had a TV I could watch with headphones to distract myself from the work they were doing. I had no pain; they were very skillful with the anesthetic, and somehow it wore off exactly in time for me to leave without half my face not working. I’ve also been confident throughout the process that they would immediately resolve any issues that may have arisen. I didn’t have any, but they made it clear that they want their patients to be satisfied. My husband went in the other day for his first checkup in a while, and he was very pleased, too. Oh, I almost forgot, after my checkup, the dentist who worked on me sent me a thank you note. And after my first day of crown work, the dentist who worked on me called me the next morning to see how I was doing. They value their patients, and they do good work. I highly recommend this practice.

A WORD FROM YOUR DOCTOR