Blue Back Dental
Theodore Wu, DMD:
Practice Profile Page

★★★★★

DENTAL TREATMENTS OFFERED

Dental cleaning

White fillings

Crowns

Inlays & onlays

Bridges

Clear aligners

Porcelain veneers

Teeth whitening

Dentures & partials

Root canal treatment

Tooth extraction

TMJ treatment

Dental implants

CLEAR ALIGNER SERVICES

OFFICE HOURS (AVON)

Monday: 9:00 am to 6:00 pm

Tuesday: 9:00 am to 6:00 pm

Wednesday: 9:00 am to 6:00 pm

Thursday: 9:00 am to 6:00 pm

Friday: 9:00 am to 6:00 pm

Saturday: 9:00 am to 1:00 pm

Sunday: Closed

OFFICE HOURS (WEST HARTFORD)

Monday: Closed

Tuesday: 8:30 am to 6:00 pm

Wednesday: 8:30 am to 5:30 pm

Thursday: 8:30 am to 5:30 pm

Friday: 8:30 am to 5:30 pm

Saturday: Closed

Sunday: Closed

SCHEDULE YOUR APPOINTMENT

BEFORE & AFTER PHOTO GALLERY

PATIENT REVIEWS

I have been going to Blue Back Dental for a few years now and they are the BEST! They have all the newest equipment, and the setting inside the rooms is perfect for someone who is very anxious at the dentist. The doctors and staff set me at ease, explain every step of the procedure and make sure I’m as comfortable as I can be. Every room has a TV above the chair and I get the remote so I can watch what I want to keep my mind off the procedure. The payment process is just as painless, everything is explained in detail, they work well with my insurance and explain up front exactly how much everything is going to cost. They are flexible with their scheduling and send out much needed reminders when my appointment is getting close. Friendly expert doctors, newest technology and parking is validated so I can park right in the garage in Blue Back and take the elevator up. As someone who never liked going to the dentist I can say Blue Back Dental has made it a pleasure!

It took me nearly 50 years to find a dental practice that goes above and beyond to ease my dental phobia! These practitioners are as kind as they are talented and the staff is hand picked to continue this competent vibe. Although I may never “love” going to the dentist, I have the peace of mind that I’ll be well taken care of when I’m in the chair . Thank you to the entire Blue Back Dental team ❤️

Enthusiastic and friendly staff. They really love getting to know their patients. This has only been my second visit after not seeing a dentist in several years. They are incredibly accommodating and go the extra length to make you want to see your dentist. And great office location with a great view.

I don’t do reviews normally, but I do need to do a review for Blue Back Dental. First of all the staff is awesome. They are so friendly and helpful. The Doctors are outstanding, very caring and up to date on all procedures. They give new patients so much, came home with a huge bag of goodies, a spin brush, whitening toothpaste, alot of cool things. First of all, that is impressive that they care enough to give you all that. Plus when I referred someone I got a Max’s giftcard- $50!! Really cool. I will bring my family over now. Very impressed!!

Thankyou to the Blueback Dental team, Donna and Dr. Wu who was patient with my questions and sucessfully completed two fillings for me – the first new fillings in 45 years! Top notch Dental practice! Zero wait time, efficient, expert and kind! I highly recommend this practice to people of all ages!

I was born with a long list of dental issues and therefore have been seeing dentists frequently for all my life (and not just cleanings). My experience with Blue Back Dental has been amazing at every encounter. Their staff is friendly and accomadating, and Dr. Wu is a top notch practionner. He took my nickle smile and turned it into a million bucks. Also love the technology they employee. They come with my highest recommendation.

I have been a patient for many years and there is no where else I will ever go. Dr. Wu is just the best. The entire staff treats you like family and everyone is friendly and extremely knowledgeable. I recently had invisalign and then teeth whitening…my smile is worth a million bucks! I am always referring people to the office or recommending the office to people looking for great quality dental care. Blue Back Dental should be your dental office of choice.

We decided to give Blue Back Dental a try when our dental clinic became a bit too far after we moved. What a fortune it turns out for the past 6 years! I agree with a review that no one is perfect including dental service. But I truly can’t say enough good things about Blue Back Dental – the clean beautiful place, the excellent doctors and the entire support team, especially Dr. Wu, for taking best care of our dental health and making the experience exceptional. Due to a medical condition I have ongoing need for extensive dental care including many reoccuring procedures. Dr. Wu and his team always listen attentively, put patient’s complete satisfactory first, never let even the tiniest issue (dental or financial) unaddressed. Also a shout out to Cindy, for her extraoridinary ability and dedication to patient care, and to Cece, for her skilled, focused and quiet (!) dental assist manner which I find very calming and reassuring. Thank you all at Blue Back Dental. We highly rececommend this wonderful dental practice.

First time back since the pandemic started. The protocols and protections followed were very reassuring and thorough. I felt completely safe and it was wonderful to have my teeth cleaned. There are not enough accolades I can give Blue Back Dental Dentists, Hygienists and staff for going above and beyond any expectations. Truly exceptional. Many thanks.

I have been going to these guys as long as I can remember, before they even became Blue Back Dental and I can say that they have only gone up in every category a business can. They provide great service and a positive attitude to be around. If you were ever afraid of going to the dentist, try these guys out, they’ll leave you with a smile on your face and a feeling of wanting to return. They will have your teethes back for as long as you have theirs:) Don’t believe me? I dare you to try!

This place is GREAT!! The office is modern and up to date with the best and newest technology. Everyone is as helpful and accommodating as possible. I have been a patient for approximately 2 years and in that time have always been seen promptly even as an emergency patient. The staff and doctors have a lot of pride in there work and I feel confident with quality of the dental work.

Great COVID-19 protocols. Socially distanced, surgical air purifiers, pre-entry call to maintain distancing, alternative coat hangers to avoid germ spread, temp checking on entry, plexiglass shields in office and on staff, air tools on hold to limit germ spread. Regardless of all of that, the staff was as courteous, professional, and welcoming, and no different than pre COVID-19. Great experience.

I have required extensive restorative dental work. I initially saw Dr. Wu for a second opinion and readily chose to work with him. I found Dr. Wu to be very competent, compassionate, and extremely down-to-earth. The office staff is very professional and accomodating. I have been very satisfied with my care at Blue Back Dental and would highly recommend them to my family and friends.

Dr. Wu and his staff are wonderful. Everyone was friendly, professional and very accommodating. The office is attractive, comfortable and offers the latest and greatest treatment options. We drove 50 miles from the shoreline to get Six Month Smiles as an alternative to traditional orthodontics for our son. The treatment was everything it promised to be and was well worth the commute. Our son now has a straight, natural, great smile for a fraction of the time and expense and we are very happy with the results. We highly recommend Dr. Wu and Blue Back Dental.

Really great experience, had my teeth cleaned and whitened. Although the parking in the garage was crowded, they did validate… so actually it works really well especially on a snowy day. It was my first visit, and it really made an impression. I’m recommending them to all my friends. It makes dental work ALMOST fun. Really nice hygienist and the doctors came in to introduce themselves

I got out from work late but they accommodated me. I arrived half hour late for a one hour appointment. In spite of that Casey (the hygienist) did a great job and my teeth felt cleaner after 25 minutes of work than after the previous scaling I had which took an hour. Dr Tim is personable and professional. As a busy professional, it can be difficult for me to make or keep appointment times. They are remarkably good at understanding this and finding ways to take care of me. Update December 2019 Though Casey left, Victoria was quite efficient and looked out for my comfort by using warm water with the ultrasonic scaler. Had significantly less sensitivity while she was working. Dr Wu was covering for my primary dentist; he was thorough and personable. Also the practice has updated their post-visit goody bag by using post consumer paper bag and eliminating the water bottle. Though I’m not yet a parent, I would prefer to leave a habitable planet to the next generation and this practice’s efforts to be more earth-friendly are admirable and mean a lot to me.

As you can see from previous reviews, this facility is top notch! I arrived 15 minutes late and they were so patient and understanding, it was unbelievably wonderful. Since most places cancel you if you are more than 10 minutes late, I was extremely grateful. The hygienist was so friendly! The front desk staff was very personable! The paperwork was effortless! The reminders via email and text are so convenient, and I was able to confirm my appointment via text!! How awesome! Dr. Wu came and examined my cleaning and made suggestions for improvements. He spoke to me like a human being! Not in a condescending tone like with other medical professionals that I have experienced. The office is SUPER CLEAN & ULTRA MODERN! So glad I found them. Watching TV or listening to music while your teeth are being bathed in luxuriousness (Lol- they made me feel like royalty!!). I love going to this dentist and will recommend everyone I know!!

Couldnt be welcomed to a nice place like this office. The Crew are very welcoming and pleasant as you walk into their place. They say hello and make yourself comfortable while you wait. Theres no other place where I want to take my teeth to get checked! Thet are the professionals as they take care of you right there. It’s about YOU not THEM! They are a HUGE FIVE STAR SERVICE!!!!

Always satisfied. I have been to this office to see Dr. Wu a few times. The front office staff are always accommodating when it comes to finding an appt time that works with my schedule. Dr. Wu is the best dentist I’ve had at explaining things prior to doing them. He always gives me treatment options and a time frame in which he recommends the work (never pushy or forceful, doesn’t try to do unnecessary work). The hygienist who cleaned my teeth was very detail oriented and made sure that they were cleaned to my satisfaction. The cleaning did not feel rushed at all like at some other offices I’ve been to. Their technology is fantastic too. I now have a record of every tooth in my mouth, including a high definition photograph and a thorough assessment of each tooth’s gum line. This is the first office that I’ve ever had that done at. They even did a 1-visit crown/onlay for me! It took 2 hours and it’s all done! It’s perfect- and I didn’t have to wait 2 wks for it!! So cool!! Overall, I highly recommend Dr. Wu and Blue Back Dental if you value professionalism and a knowledgeable dentist. There are good dentists and bad ones (I’ve been to both) and he is definitely a good one.

Very much recommend Blue Back Dental. Staff was extremely courteous and helpful in answering my insurance questions. They were also pt. when I had to go back to my car to get my parking garage ticket so they could validate. The hygentist and Dr. Wu were extremely profession and helpful, and they even had a new pt. promotion that knocked $50.00 off my cleaning. You can tell Blue Back really cares about their patients and wants them to feel comfortable. I will definitely be scheduling future visits.

The staff is very thorough, pleasant and professional. My hygienist, Rachel, was amazing as well as Dr. Wu. Cindy made me feel at ease while going over my treatment plan and the the cost was very reasonable. As a licensed hygienist with many years experience, I would highly recommend Blue Back Dental.

My husband and I are in CT visiting my in laws for the holidays. It’s the first time in three years I’ve been able to visit due to money, work, and deployments. We went to watch a movie in Hartford and I was having some snacks when one of my fake teeth broke off of my partial!!! I was beyond mortified since we had plans for dinner and we had saved up for a couple’s photo shoot in New York in a few days (we couldn’t afford engagement photos at the time). My husband called Blue Back Dental immediately. We called four other places as well but they were closed due to the holidays. Thank you to all of the staff and especially Dr. Ted Wu at Blue Back Dental! In about an hour he patched up my partial enough to get me back home until my regular dentist can see me. I cannot thank Dr. Wu and Blue Back Dental enough, they saved our vacation!

great office, nice staff, and updated equipment. they take cleanliness very seriously. they are very thorough and spend plenty of time to know their new patients. they are pricey compared to my prior dentist. you get what you pay for. Overall I am really happy with their services and will continue with them.

This was my first visit with them and I must say that the customer service is on the highest level starting from the phone call for appointment, patient forms to the office visit. The staff is very professional. They would ask you about your concerns and what you need and want to get done, they would explain to you everything in details so that you have an idea what the real picture looks like. They give you the feeling of relaxation and trust. Lots of positive vibes around.

The best experience you can have at a dentists. The staff are professional and friendly. They care about your dental needs and you as a person. They take you on time for your appointment and explain everything they are doing, why they are doing it and the plan. They have had my business for 20 years after a bad experience at another dental practice.

I have been going for years with my family and the service has always been exceptional.  The secretaries are always so friendly and the Doctor’s and Dental Hygienists make going to the dentist relaxing, even from the outskirts of Burlington.  Very friendly, fast service and always on top of the appointments! Clean facilities and top-of-the-line equipment!

Very convenient, full-service dental clinic. They do everything from routine exams/cleanings to root canal procedures and crowns. (They also have great chapstick!) During your appointment you can watch TV on a screen situated above you or, if you’re like me, you can see images of X-rays, photos, etc of what needs to be done or is being done on your teeth. Dr. Wu is a very, very good dentist. He went to UConn dental school, and as a UConn medical school alum I can say with all honesty that this means he took all the classes the medical students took (and more, the dental education is actually more academically intense). This practice also includes the most amazingly thorough and skilled hygienists I have ever dealt with. This office is generally an appointment only office, though I do know of some cases they have taken on an emergency basis.

Blue Back dental is the best place to go. They have the newest equipment, great dentists and hygienists, and friendly staff. All the chairs have television sets to watch that make your procedure go by painlessly and quickly & very bright natural sunlight to brighten your mood. They validate parking in the garage (so it’s free). They even have a video game system in the waiting room and offer water and coffee while you wait. If you’re a new patient they give you an extra special welcome gift. If you refer a new patient they give you a $50 gift card to the Max Restaurant Group for giving the referral. Personally, I see Dr. Wu, but I bet all the dentists there are GREAT!.

I went to Blue Back Dental after being referred by my coworkers, who only had great things to say. From the new patient process involving scheduling, filling out forms, having reminders, all the way to the check in and check out processes were great. The quality of clinical care was the best I have ever received- from the photos and xrays and the measurements of my gums, each step was explained clearly. All of my options and directions were explained in a step by step manner that was easy to understand. They’re also taking all the proper precautions given the pandemic. Would highly recommend!

Great first impression! Appointment at their 2nd location in Avon was right on time and the staff was great! The staff is upfront on issues that need to be addressed and corrected but sympathetic in a way that doesn’t make you feel like they are talking down to you. I look forward to my next visit!

Yesterday a lifetime dream of having straight, white teeth came true thanks to Dr. Wu and the staff at Blue Back Dental. This may seem extreme to some but after 50 years of covering my mouth I can finally laugh and smile with confidence. My journey started 10 months ago when my daughter started going to Dr. Wu at Blue Back Dental. She called me and told me she loved this office and thought they could fix my teeth by doing something called Six Month Braces. I hesitated and doubted that they could fix my teeth especially in such a short time but made an appointment for a consultation. From the minute I entered the office I knew this was it! Every time I had an appointment I was greeted by name, I never waited for my appointment to begin and was always treated kindly and professionally. The office staff were always attentive and never rude. The Dental assistants were engaging and made me feel comfortable. Dr. Wu was not only professional but very down to earth. He made me feel like I’d been coming to this practice for years; there was no intimidation like you can get from some dentists and their staff. My braces did take longer then 6 months; from the onset Dr. Wu had explained this could happen due to my extremely crooked teeth. My process was never rushed and no extra charges were ever implied. The quote I received was what I paid and installments were taken for financial ease. When I looked at my teeth my eyes welled up with tears, after so many years of covering my teeth I could actually smile without being embarrassed. Dr. Wu and his staff seemed genuinely happy for me as they all asked me to smile. I still can’t believe how beautiful they look! If you have ever thought of getting braces don’t hesitate. Take that first step and the Doctors and staff at Blue Back will take it from there. This has been one of the best things I have done for myself. Everyone deserves a beautiful smile and because of Dr. Wu and his great staff I will never hide my smile again. Thank you to all, you are my new forever dentist. Lynda P.

I highly recommend Blue Back Dental. I went to the West Hartford location for the first time today. Courtney, the hygienist was right there waiting for me when I walked in. She took my temperature and I felt safe the entire time. I expressed some of my cosmetic concerns (which other dentists have told me are silly) but she heard what I had to say and addressed them without making me feel bad. The dentist did the same. She reviewed options for Invisalign or new retainers without any pressure to purchase. Courtney told me everything she was doing as she was doing it which I loved. I was highly impressed with the technology as well. I will definitely be back!

I have been in the dental industry for a number of years, and thus have visited countless offices (and, admittedly, am a bit of a dental snob). Being new to West Hartford, I was on a search for the best office around, and Blue Back Dental was suggested on more then one occasion. After finally visiting, I have to say my cleaning with Victoria was one of the best I’ve ever had! The entire office was friendly and professional, and I feel that I’ve found my new dental home!

In addition to their already efficient Processes and excellent dental care, Blue Back Dental has taken All the necessary steps to keep their patients safe. . I always feel well cared for by expert Dentists and their staff which is why my husband and 2 adult children receive their dental care at BBD! You guys are the BEST!

No complaints whatsoever. My teeth have had a number of issues over the years including needing 2 recent bridges. Dr. Wu was very attentive to my needs, made me feel at ease during what has always been a stressful time for me whenever go to tht dentist. I recently switched here after my own dentist retired. So far I’ve had nothing but good experiences and would strongly recommend. It’s a family run business without that cold, sterile feeling you get from ‘big business’ dental practices only concerned with billing and charging patients. Definitely not that feeling at Blue Back. Try them out, you won’t be disappointed

A WORD FROM YOUR DOCTOR