Mack Dental
Iman Mack, DMD:
Practice Profile Page

★★★★★

DENTAL TREATMENTS OFFERED

Dental cleaning

White fillings

Crowns

Inlays & onlays

Bridges

Clear aligners

Porcelain veneers

Teeth whitening

Dentures & partials

Root canal treatment

Tooth extraction

TMJ treatment

Dental implants

CLEAR ALIGNER SERVICES

OFFICE HOURS

Monday: 8:00 am to 5:00 pm

Tuesday: 8:00 am to 5:00 pm

Wednesday: 8:00 am to 7:00 pm

Thursday: 8:00 am to 5:00 pm

Friday: 8:00 am to 4:00 pm

Saturday: Closed

Sunday: Closed

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BEFORE & AFTER PHOTO GALLERY

PATIENT REVIEWS

This office is great!  I was a new patient and when I called the front desk was so helpful with getting me an appointment.  When I got to the office it was very clean and welcoming.  The doctor was so nice and helpful.  She explained everything so I could understand it.  I would definitely recommend Mack Dental to everyone I know.  Very pleased.

Mack Dental is professional and honest. They have the latest technology. I have been going to the office for several years and each time I go in they have either updated the machines or the way the perform a procedure. Which makes me feel like they are constantly educated the staff. I love Dr. Mack. She takes the time to make sure I am comfortable. She is very gentle when she is doing work on my teeth. I highly recommend Mack Dental in Watertown

I’ve been seeing Dr. Mack and her team since I moved to the area in 2018. I have had a really stellar experience with them. The office is clean and smells really good. It’s easy to find in Watertown and is close to the highway for when I rush off to work afterward. The front desk staff always go out of their way to do little things that show that they remember you, which always makes me feel like this is “my” dentist. I know you only go twice a year, but it’s the little things. When it comes to the cleanings, they are thorough and use state-of-the-art technology. This is important to me because I am prone to tartar build up and the tools they use shorten the cleaning time relative to other dentists that I’ve had. I also have concerns about recession and they always update me on them. They make me feel good about my teeth and I walk away feeling like they care and want me to do the best I can for my oral health. I am fortunate enough to have dental insurance and I have not had a bad experience with costs here. I pay extra every time for fluoride and the cost is the same that I paid at my previous dentist for the service. I don’t think Dr. Mack’s prices are unreasonable at all. I recently got some retainers made because my previous ones were not being used and no longer fit. The process was very impressive and quick – no impressions. Reasonably priced, too. This is the kind of dentist where you feel well-taken care of and where even if you move away, you would consider driving back to see them. Very happy with my decision to see and stay with Dr. Mack and her team.

All staff was helpful and went out of their way to assist me. Dr. Mack ‘s examination answered my questions with her diagnosis. Felt good when I left there. Will be back. Visit on5/28/19- Rhonda was very helpful explaining as she worked on my teeth and showing pictures of teeth. My teeth look great now. Staff is always helpful Thank you also to Dr. Mack. Will be back.

The Dentist’s, Assistants and staff made my children and I feel included and informed.. the chair side manner was amazing with my kids they made both of them feel comfortable and safe, which is rare with any child, I was also surprised that they have orthodontic treatment in the office as well especially at such an affordable price. They also corrected a previous dentist misdiagnosis that would have resulted in unnecessary surgery for my youngest child, I was ecstatic when they showed me the X-ray that negated the diagnosis. Thank you to the entire staff at Mack Dental you are a special breed of people to earn my kids trust.

If you’re a new patient, make sure your new patient form sends through, otherwise you might have to do it twice. Leave a lot of time for your first time there as well. My two cents, is in the age of technology, all companies should have back ups for ‘tech delay’. After the initial delay, it was made up by the great hygienist and staff. Dr. Mack also seems very thorough.

I’ve loved going to this dentist for over 8 years. The staff is friendly and very helpful and knowledgeable regarding insurance issues. They really care about my oral health! They stay on top of me to make sure I schedule my regular cleanings which is very helpful as I forget at times, and encourage better self care when appropriate. They have very high-tech equipment and they really know what they’re doing there. I highly recommend Dr. Mack’s office!

Dr. Mack and her team are amazing! My routine visits are always very pleasant but Dr. Mack goes above and beyond to fit me in when not so routine issues come up as well. I don’t know very many dentists that would personally call you back on a weekend and get you in for an appointment first thing Monday morning! It’s obvious that everyone there, from the amazing hygienist that I have to the wonderful office manager I book my appointments with to Dr. Mack herself, love what they do and really care about you! I just can’t say enough good things about them!

I just had my first appointment at Mack Dental, and it was wondrful from beginning to end! I had broken a tooth, and Alissa fit me into the schedule within an hour of my call. Once I arrived I was greeted in the same warm, helpful and professional manner by the receptionist, and I received that excellent level of service from everyone there. Kanchan is the best hygenist I’ve ever encountered – highly knowledgable and equally considerate and supportive (which really put me at ease on this stressful day); and Dr. Mack exceeded all my expectations. I was instantly assured I was in good hands from the moment she began examining me and discussing the sad condition of my tooth! I used to be in the dental business; I’ve worked in a lot of offices and known a lot of dental professionals, and I’m tellin’ you these folks are top notch. I am switching my entire family’s dental care to Dr. Mack’s practice today!

I’ve been going to Mack Dental for about two years, after being with a couple of other dental practices around Boston that just weren’t a good fit. I have bad teeth, which is genetic, but lifestyle habits others could get away with aren’t something my teeth and gums can tolerate. The work I need to do to maintain gum health, and repair cracked fillings, never ends. At other practices, I was extremely embarrassed about the state of my teeth and gums, and I have been shamed a lot about their health. I never felt that way at Mack Dental. While the urgency of getting my treatment plan done was emphasized, they were patient in explaining the tools I could use at home, and offering suggestions. I especially loved the front desk staff, and the dental hygienists who did my cleanings. Dr. Mack was straight forward, but friendly, and I was very comfortable with her expertise. They never made me feel ashamed, our conversations were always about what we could do as a team to improve my health. Unfortunately, I am being forced to move out of the area next week. As I was writing them a goodbye email, I remembered I had been threatening to leave a good review, and this seemed like the opportunity. I hope I can find another dentist in my new town that I feel as at ease at.

Some places, you get a great vibe as soon as you walk in…in my case, I had a good feeling even when I made my first appointment over the phone. Rachel at the front desk, my hygienist Jane, and Dr. Mack were all extremely pleasant, knowledgeable, and professional. This office was recommended to me by a colleague, and thanks to him I’ve found a reliable down-to-earth dentist office as my new go-to.

I love coming to Mack Dental. My previous dentist for the longest time just didn’t care about me and it’s a complete polar opposite here. Everyone in staff knows me by name and I know theirs. Every e is smiling and happy every time I come in. Now even though my insurance is out of network I would still rather come here for the quality of care I receive. Thank you!

I can’t say enough great things about our experience. My daughter chipped her front tooth on a Thursday night around 7:15pm I received a call within 30 minutes after leaving a voicemail with Dr.Mack’s office from Alisa who helped talk us through everything. She even offered us an appointment first thing Friday morning! Considering their professionalism and friendly service, along with their beautifully clean office, we will be continuing our future visits with Dr.Mack moving forward.

The staff here is fantastic. They make the experience so comfortable and friendly, not to mention the work they do is great. As soon as you walk through the door you have friendly administrative folks like Haley, Alissa and Rachel. Then there are fantastic hygienists like Joelle and Maria who prep you up for the wonderful Dr.Mack by putting you at ease and taking great care of you. Dr.Mack herself is so cool, calm and collected and definitely knows her stuff, you can feel confident knowing that you are in good hands when she’s looking at your teeth. The Periodontist on site, Dr.G, is fantastic as well and makes any experience you have with him comfortable, and light-hearted. I’ve had bad experiences with dentists before which led to me staying away from dental work for a while, but Dr.Mack’s office makes me want to visit them all the time!

I appreciate the fact that they are taking the time to check and correct what my previous Dentist messed up. Im super terrified to have work done on my teeth. My previous experience at another place was traumatizing. I feel like the dentist and staff are paying attention and actually listening to what Im saying.

Very sympathetic and caring professionals in all areas of the office, from the front desk to the dental hygienists to Dr. Mack herself. They use the latest technology, they get me in quickly when I have an emergency, and I have the utmost confidence in the care and expertise they offer. Have been a client for over 6 years.

A few years back my husband needed heart surgery and was told he needed to see a dentist…. well our own dentist at the time didn’t have time to see him because it was needed right away…. so we saw Dr.Mack’s office and we just walked in and she tended to him immediately and now she is our family’s dentist…. she is the best …. we have moved near Worcester and we will never leave her she is the best dentist anyone could have …. and the people who work there are so friendly and compassionate…….

This office is absolutely amazing!!! Everyone is extremely nice and Dr. Mack explained everything to me about the procedure I was having done. Other doctors just start poking around and don’t take into consideration that you might be in pain. She offered me relief when other offices turned me away!!! Wonderful place, awesome atmosphere, and outstanding staff!!!

A WORD FROM YOUR DOCTOR