Gentle Family Dental Care
Shawn Shaver, DDS:
Practice Profile Page

★★★★★

DENTAL TREATMENTS OFFERED

Dental cleaning

White fillings

Crowns

Inlays & onlays

Bridges

Clear aligners

Porcelain veneers

Teeth whitening

Dentures & partials

Root canal treatment

Tooth extraction

TMJ treatment

Dental implants

CLEAR ALIGNER SERVICES

OFFICE HOURS

Monday: 7:00 am to 4:00 pm

Tuesday: 7:00 am to 7:00 pm

Wednesday: 7:00 am to 4:00 pm

Thursday: 7:00 am to 7:00 pm

Friday: 7:00 am to 1:00 pm

Saturday: 7:00 am to 1:00 pm

Sunday: Closed

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BEFORE & AFTER PHOTO GALLERY

PATIENT REVIEWS

Gentle Family Dental Care is AWESOME, I have never had a bad experience with them, it’s like they are magic, I have always had bad experiences with dentists all my life even just getting my teeth cleaned hurt so needless to say I stayed away from dentists as much as possible but I chipped one of my bottom front teeth and needed emergency care  and the only place I could get into at the time was Gentle Family Dental Care and I am so thankful that I did, I was amazed because they didn’t give me a shot of anything or sprayed anything he just talked to me and started drilling away the bad part and filled the tooth, I kept waiting to feel the pain but I didn’t feel any kind of discomfort, that’s been over 10 years ago and I am still going there, I refuse to go anywhere else because they are that good.   Debbra Hunt

I have been coming to this office for years years & years. The whole family plus friends of ours that we referred. They are the most helpful medical , dental office I have ever gone to. When you call they are on top of things and very quick at taking care of appointments or getting in quickly. There is always laughter but also professionalism. They keep everything private on your dental concerns & financial issues. The best dentists and staff .

I was recently in the office for a cleaning and to have my old fillings removed and replaced, which was badly needed.  My experience on both counts was excellent.  The dental assistant who did my cleaning was nice and friendly, and did a wonderful job with the cleaning — which I hadn’t had in several years.  All stains removed!  With regard to the fillings, I couldn’t have had better.  Dr Shaver did the job with total expertise and a bare minimum of pain.  The technician who assisted him, she was great, finished up the job and polished ’em up.  To give you an idea of their expertise, the entire procedure lasted only 40 minutes from start to end.  And I want to thank Dr Shaver for showing me the wonderful new dental filling products they have nowadays — so much better than the old silver compound they used to use.  If you’re looking for a dental professional, please, go to this office.  You will be treated nice, and with respect — and your work will be expertly done!

I have thee worst fear of dentists! I went in with a severely abscessed tooth. It looked like a baseball in my cheek and hurt really bad. Not only did they get me in immediately, but to my surprise everyone in the office was very compassionate and empathetic! They listened to my concerns and Dr Shaver and staff went above and beyond to help! I had a tooth pulled and needed a crown. All I can say is wow!! Hands down the best dental office in Columbus! I am so grateful and thankful for everone here. This is definitely my new dental family for life! Highly recommend Gentle Family Dental to everyone!

Gentle family dentistry is an amazing dental office they helped me deal with my fear of the dentist and still help me every visit! Melissa is the best hygienist there is in this city without her I’m sure I would have lost all my teeth by now. what can I say doctor Aust is an amazing human being and a fabulous dentist I can’t say enough wonderful things about this entire practice. you don’t mind going to the dentist, you actually even look forward to it and I never thought I would say that in life definitely give this practice a chance To perform magic on your teeth like to have on mine and to show you what it’s like to go to the dentist In a perfect world because their world makes things perfect!!!

I am doing another review of Dr. Aust and Dr. Shaver and the staff at Gentle Family Dental Care. I had a dental emergency and I showed up 7am no appointment and they got me right in and addressed my issue and had me to work on time. I wish every doctors office staff was as wonderful! I have been a patient of Dr. Aust since 1992. I was always afraid of a dentist, but with Dr. Aust and his staff I actually love going in for my cleaning! Even after I have other work done I get a call in the evening to make sure that I am fine. I highly recommend the office to anyone! 

The best dentist office!! Been a patient as well as my family for years. The staff is excellent! The doctor’s are personable and professional. My treatment is top notch.. Always!. The services I have received have been well done. Routine cleanings and minor dental work. A plus are early morning appointments. I highly recommend Gentle Family Dental Care.

I’m not the patient, my Mom is, but based on how she feels, I have to say Gentle Family Dental Care does a wonderful job caring for Mom’s oral health. Sort of like when you find that auto mechanic that does a great job, is affordable (especially when compared to the competition), and makes you feel comfortable they are doing what is necessary, but not including any $$$ extras.

I haven’t been to dentist is 25 years due to anxiety and bad experiences. After going to this facility…they have restored my faith in going to dentist in future. Staff was super friendly, they explained everything in detail, and most importantly I felt ZERO PAIN during and after procedure. Highly recommend if you have any anxiety about dentists.

I have been going to Gentle Family Dental for years. Their staff are great and I get the sense that they really do care about me as their patient. They are very personable and professional. I highly recommend their services.

I highly recommend this place to anyone. I was in pain and putting off going to the dentist, finally it just got to be too much. I called and told them how bad it was and they got me to come in for an appointment an hour later. All of the staff were friendly, polite and professional. This was my first time going to them, but I won’t hesitate in the future.

This place is AWESOME!! From the moment you walk in the door, they make you feel incredibly comfortable. Kelly was so great with both of my boys, took the time to talk and reassure me about my upcoming procedures, and she goes above and beyond to make you feel as relaxed as possible! I pass a lot of dental offices on my way here from Pataskala, but this office is certainly worth the drive!!!

Love that they cater to those who are scared or apprehensive about dentists. They ease my anxiety every time I go. Had several procedures done through them and now my children take my grandchildren to them. They are wonderful people. Have been going to them for years.

This doctors office goes over and beyond the call of duty!!!!! They are so helpful, willing to work with you, friendly, tells you all your options and just over all the best dentist I have ever been to and I been to plenty! Thank you guys for putting your guest first and Thank You Jesus for good dentist and their staff!

This dental office is AWESOME, all my life, every dentist that I had ever been to did nothing but cause me pain, I had the worst experience with dentists even getting them cleaned hurt, so I have had this deep fear all my life but when I chipped my bottom front tooth I had to get it fixed and this place was so gentle that I couldn’t believe it, they didn’t cause me pain not one time, that was a blessing, it still takes me time to get my fear under control when I need to have a check up or a cleaning but i’m working on it…

I have been going to Gentle Family Dental Care for over 25 years. They treat you like family, remember your name, and are very friendly. I picked this dentist for 2 reason – 1) close to home and 2) the first word in the practice name is FRIENDLY. They take care to make sure you are comfortable and not scared. I would continue to go to this practice even if I moved an hour away.

I HATE going to the dentist office,  but man,  if I had known about this place before,  I definitely would have been going a lot more often. Very friendly, the hygienist joked with me the whole time she got x-rays, which put me instantly at ease. The exam was fairly quick,  but they skipped cleaning because I need a deep clean,  which takes awhile. They could have just went ahead and did the regular cleaning just so they could charge me for it,  but they didn’t. Yay!  A bit of money saved there. I went to work they very next day and recommended them to several of the guys there. Very, very impressed. Great job!

Wonderful experience at Gentle Family Dental Care.  Professional, attentive service and they listened so well to me!  I asked someone to slow down a bit to help me out, and they immediately did so.  Honest to a fault, also.  The Dentist told me the truth about a tooth, and the fact that it did not need immediate attention that day prior to an immediate upcoming surgery (no infection, pain or swelling, or loosness), when he might have insisted on doing work.  As a result, I will be right back in to see him after my operation and recovery to get all my teeth looked at!

This place has been my choice for almost 20 years. I moved out of state and when I came back to Ohio, this was my favorite dental choice. When I got married and had a child this was my choice. The staff cares about me as a person and are always easy to understand. Working with Insurance has been a great experience and even if I we need more work done, guess what, they are great to work with when accommodating expenses. Gentle Family is truly more like family!

Everyone at Gentle Family Dental Care was very helpful and friendly. My husband has limited mobility and I was especially thankful that he was seated quickly, given a cushion and blanket, and we were helped through the doors as the outside office doors on Mound Street do not have handicapped entrance. I felt very well taken care of during my recent crown work. I was allowed to rest comfortably after brief light headedness and experienced really minimal pain after the procedure

I haven’t been to a dentist for over 10 years until I came to The Gentle Dentist. I was paranoid and scared of coming to a dentist. Not only did the Gentle dentist extend understanding to me but they also extended their kindness too. I had to get some cavities filled and a tooth extraction and it was the best dental experience I’ve ever had…they were gentle, professional, kind and did an amazing job on my teeth. I would recommend this practice to anyone, especially those that have a high fear of dental work. The staff was friendly, kind, understanding and made you feel right at home and safe.

I’ve had two visits at this office and I can’t say enough about how friendly the staff is! I had the same hygienist both times and it was like we picked up our conversation where we had left off the previous time. I had different doctors for my visits but both were very relaxed and easy to talk to. The Care Plus option that is offered is the best deal I found for someone without dental insurance! $250 for two cleanings and exams plus 20% off any additional dental work is unbeatable! Highly recommend!

My daughter has been going to this office for 11 years; they’ve always been gentle, kind, encouraging and supportive and they never EVER forget her face between visits. They understand the child’s psyche and can help parents understand, too, so that this visit is one that the child looks forward to, like my 15 year old does!! Yesterday, I went in for myself; i’d broken a tooth and needed help. They got me in immediately. They were kind, gentle and understanding of the bad dental experiences that I’ve had. They explained everything they were doing, answered any questions, and worked to not only keep me pain free but also fear and anxiety free!! Additionally, the medicines they gave me for home ensured that I was ready to go back to work in just an hour or two. I had a root canal and temporary crown, and it was one of my best dental experiences. Thank you!

My boyfriend and I have been going here for years with Dr. Shaver. We love it. My last visit I had a cleaning with Kelly and fillings with Amanda and the new Dr. Meers. Desiree handled my insurance and checkout. All of these ladies and the Dentist were amazing. They were positive, concerned and very personable. As always, thank you Gentle Family Dental

It was my first time on the 12-06-19, recommended by my boss as they accept my insurces. From the outside it does not look fancy or anything like that. But when you walk in it’s super nice and clean and the paint in the room has a very cheering up kinda feeling. But if that does not help with you having a bad day? Then talking with the people there will! They are super friendly and nice. While I was getting my teeth cleaned the lady was very friendly and has a wonderful character. Didn’t make it awkward at all and I felt like I was welcomed back at any time. This is awesome because I hate having to talk to people but they made it so easy. Aslo everyone is cute and even the dentist who looked at my teeth and im not even gay. Great places all jokes aside

The people in this office are literally angels! I went into this office as an emergency, they extracted 3 teeth, took care of me after I got dry socket and saw me numerous times afterwards, with no charge, to see the cause of my pain. I ended up having an AVM, which was very serious and I’m getting care at OSU for, but had it not been for this office recommending me to see a neurologist, it may have not been diagnosed. I’m so thankful for all of them and will highly recommend them to all my friends and family.

I just got back from getting my Root Canal along with three fillings done. Wow! Gentle Family Dental on Mound Rd in Columbus, Ohio, what a great JOB!!!! I did not feel a thing!!!! My replacements look so much better!!!!! I will never “CHEAT” on you again!!!!!

They inform you of everything. I have never experienced such professionalism or have been told so much about my teeth. I have never had such a warm experience with denial care as I did with Gentle Family Dental Care. They could see I had some anxiety and offered solutions to help with my next visit and dental work coming up. I will recommend this dentist to everyone.

I had a crown put on that broke about two weeks later while I was eating mac n cheese! Clearly, it was the crown’s problem, not the dentist’s. I called and ended up with a brand new crown (which hasn’t had a moment’s problem) at no charge. While I wasn’t sure if the “lemon law” would apply to dental crowns, in this practice it did. I fear all sorts of dental procedures–yes, even cleaning–but they make it much easier to tolerate excellent dental care with their gentle, caring, friendly manner. I’m a patient for life.

Last week, was my 1st visit to Gentle Family Dental Care; from the Hygienist Kelly to Dr. Shaver, my experience was quite good, I was actually “Pleasantly Surprised” by the Individualized professional care I received! There were no hidden surprises about my needs & they were not high pressured about services I did not need! All of their equipment & procedures were all “High Tech” and they didn’t hurt me @ all (LOL) I will definitely continue to use Gentle Family Dental Care in the future!

A WORD FROM YOUR DOCTOR