Carroll Family Dental
Katie Carroll, DDS:
Practice Profile Page

★★★★★

DENTAL TREATMENTS OFFERED

Braces

Clear aligners

Retainers

Comprehensive orthodontics

Space maintainers

Palatal expanders

Headgears

Interceptive orthodontics

CLEAR ALIGNER SERVICES

OFFICE HOURS

Monday: 7:00 am to 7:00 pm

Tuesday: 7:00 am to 7:00 pm

Wednesday: 7:00 am to 7:00 pm

Thursday: 7:00 am to 7:00 pm

Friday: 8:00 am to 2:00 pm

Saturday: Closed

Sunday: Closed

SCHEDULE YOUR APPOINTMENT

BEFORE & AFTER PHOTO GALLERY

PATIENT REVIEWS

Coming from someone who actually has convulsions when going to the dentist – – even for a cleaning, the Carroll’s have changed my ENTIRE outlook on dental care.  Their patience and consideration are unparalleled in this city.  Not only are they wonderful with frightened adults, they make my 5 year old actually ASK to go to the dentist.  The staff are amazing and super friendly and helpful, I am greeted by name EVERY time I walk through the door (as is everyone I have ever seen come through the door) and the office is ALWAYS clean and neat.  I feel comfortable sitting down and taking a load off when I am there and never feel uncomfortable asking questions or for details about a service or procedure.  Hats off to Carroll Family Dental!

Carroll Family Dental is a state of the are facility with a talented staff. Every member of their team treated me with kindness and respect They gave me clear treatment plans and answered all of my questions. During my cleaning they made me feel very comfortable. The dental hygienist went out of her way to help me with my dental needs. This was the best dental visit I have ever had. Thank you Carroll Family Dental!

Preliminary review – I haven’t been there yet. But I called on Monday as a new patient, and they got me in that very Friday, and got things moving so they could have all my records from my old dentist by then. To me, that’s just amazing customer service. So often it takes 6 months to get in to a new practice! Update: having been multiple time, I really like this place. They use new technology to help you better see and understand what’s going on in your mouth, and make time for questions.

Carroll Family Dental is wonderful! On Halloween night, I chipped my tooth on a piece of candy and was extremely worried about the potential outcome. Like a lot people I dread going to the dentist. Eek… I contacted the Carroll Family Dental and Dr. Aaron and Dr. Katie were very responsive and made me feel at ease. Even better, they fit me the next morning to fix my tooth. During the whole process the entire staff made me extremely comfortable. Immediately the tooth felt 100%. I highly recommend Carroll Family Dental. I wouldn’t go anywhere else.

Everyone at Carroll is so kind and patient, and I always feel comfortable there; it’s by far my best dental experience since being in Columbus (I’ve been going there for about 3 years, after “shopping” around for a dentist for myself and my family). Morgan is super gentle and obviously really cares about patients in a holistic way. I never feel pressured to do any procedures or treatment plans; those decisions always feel carefully balanced and I feel included in them, which means a lot to me. I feel like a patient there, rather than a customer, which unfortunately is hard to find these days in the health care industry.

This was my second visit to Carroll Family Dental. My first visit was with a recent graduate from OSU and she was a substitute for the office, as one of the other hygienist was ill. The young lady that worked on my teeth was kind, thorough, and enjoyable to talk with when her hands were not in my mouth. She made me feel comfortable and at ease. This morning I was seen by Linda. She was incredibly nice and thorough. I was having some issues with my gums and Linda gave me recommendations to follow until my next visit. Her and Dr. Aaron said by my next visit, if I follow their instruction no further issues would persist and I would only be seeing them for regular cleanings. If you live in the Bexley area or just want a great dentist with an incredibly friendly staff, Carroll Family Dental is the place to go. The office is impeccable and the equipment is new and modern. The staff is warm and care for their patients. It’s a grand slam for your teeth!

WOW…. The Carroll Family Dental office is a well hidden secret that everyone should know about. My first introduction was by telephone and later followed up with several text messages from Allison who was just awesome when it came to answering questions about Carroll Dentistry. She was polite and very professional. This customer service was continued by protecting my health, safety and well being by making sure patients waited in their vehicle’s until it was their turn for treatment. Thank you for caring about me Carroll Dentistry. Well, the best was yet to come. Morgan, my extraordinary hygienist was off the charts with information regarding my health care, the status of my current dental situation and tips for improving my dental hygiene. She was very personable and charismatic. Even though she was wearing a mask, you could still see her glowing smile. You could tell she loved the career she has chosen for herself and that she loved working with people. She’s a real people person. As we were finishing up, the Dentist came in and reviewed Morgan’s work and was appreciative that I was a happy camper. Prior to walking out the door, Haley closed the deal, by making sure all of my insurance concerns were addressed along with scheduling my next visit to Carroll Family Dental. Thank you for being a pillar in our community.

I haven’t been to the dentist in 2 years. I was looking for a new dentist since my dental insurance changed. I came across Carroll Family Dental, I was reading the reviews, made my appointment, and now, I found my new Denist❤️. The office and staff has such a friendly and peaceful atmosphere. The Dentist is very personal and approachable! I would highly recommend Carroll Family Dental. My New Happy Place!!❤️

I can not speak highly enough for Dr. Carroll and staff! I accidentally mixed up my appointment date and they were able to squeeze me in for FOUR FILLINGS. Not only that but they make you feel so welcome in their new gorgeous office. I have always been terrified of the dentist and needles, but they are the most genuinely caring staff. They take the time to make sure I’m okay during every part of a procedure all while watching Planet Earth. I can’t recommend them enough. Also shout out to Hillarie for making my fillings perfect!

Very clean professional friendly staff. They were vey thorough while making sure I was comfortable. I even got to watch Netflix while getting my filling. I’m a recent college grad living about 2 hours away and I wouldn’t trust anyone except the staff at Carroll Family Dental to take care of all my oral needs. Such a great dentist office!

I am very happy with my dental treatment with Carroll Family Dental. In the last two years I have 4 crowns replaced, and they did a super job. Also I had a filling that had to be immediately replaced and they got me in within 24 hours. I had my dental cleaning done today. They are very friendly and explain costs upfront with no surprises. They know what they are doing. I would highly recommend them. They are operator own, and not part of a big chain dental group. You know that they will be there. They are VERY professional.

Had my fillings fall out twice and when I went to schedule for a third fixing was told I would have to pay again for them to be filled. Have NEVER had this happen in my life. Update: Got a call saying that I was given wrong information about the filling and that it would be free to have it fixed again. Second update: They did an amazing job fixing my filling! It was a complete misunderstanding with a new front staff member. They went above and beyond to make sure the filling was in and secure.

I’ve had anxiety about the dentist for years due to a bad experience. But I knew I needed to find one and went looking for a family dentist like the one I grew up with. I told them upfront about my sensitivity issue and they were so careful and made sure that I was comfortable the whole time. Not only did I make my follow up appointment, I also made appointments for my kids! I definitely recommend Carroll!

I would unreservedly state Carroll dentistry has been the best dentist experience I’ve enjoyed. Never been a big fan of dentists. I am of Carroll dentistry. And thanks again to Morgan for being a fabulous and thorough hygienist. You wouldn’t think a 0700 dentist appointment would be a great way to start your day but it was for me.

I recently went to Carroll Family Dental for part 1 of my deep clean. I was super nervous because a couple folks told me how painful it was going to be and it sounded like it would be. When I got there the staff was super awesome and friendly. The office was sparkling clean per usual. The hygienist, Alec, was very friendly and gentle and took her time to talk me through the process. They numbed my mouth and got to work. I felt no pain. It was quick and the x-rays after the procedure showed a huge positive difference on my gums. I am in the process of moving further from Carroll Family Dental and will be in the 35+ minutes from their office range. I will continue going there even with the longer commute. They are excellent. Every hygienist or dentist I have had the pleasure of working with has been overly nice and professional. If you need a dentist don’t hesitate to call Carroll Family Dental, they are simply the best!

Upon our family dentist moving to another location (to far away) we have been on the hunt for a new dental office finally we have found Carroll Family Dental. Absolutely awesome. The energy and everyone there were amazing. They are very fast, informative, knowledgeable, and welcoming. Glad we found Carroll Family Dental. Thank you!

New patient…. I had a dental emergency and co worker referred me to this office. Got in fast and had a wonderful experience, i was also followed up (in same day) with oral surgery they arranged!!! I could not be happier w this experience. This Staff is wonderful, professional, and caring! I had some anxiety and they was experienced in handling this situation. I found my new dentist locally!

I am so happy to have found Carroll Family Dental. Everyone is so professional and friendly! I have never looked forward to dental appointments until I started coming here. I am always given good advice on how to keep my teeth and gums healthy and my questions are always answered thoroughly. I highly recommend!

I can truly say this was the best dental visit I have had since I was a kid. I was truly shocked when they said they moved but the office is beautiful and tech savvy as well. I left feeling totally informed about my dental issue and I was given a timeline on how my issues could be resolved. I felt comfortable to have gone there with my disability and everyone was professional, courteous, friendly and helpful. I have Multiple Sclerosis and I am on a walker and I can say I had a wonderful visit. And, this was only my second visit but I can say I have and will continue to recommend Carrol Family Dental to anyone I know! I Love everyone who works there! and feel better than Bless to have found this Dentist Office. Sincerely, A Wallace

I can not speak highly enough for Dr. Carroll and staff! I accidentally mixed up my appointment date and they were able to squeeze me in for FOUR FILLINGS. Not only that but they make you feel so welcome in their new gorgeous office. I have always been terrified of the dentist and needles, but they are the most genuinely caring staff. They take the time to make sure I’m okay during every part of a procedure all while watching Planet Earth. I can’t recommend them enough. Also shout out to Hillarie for making my fillings perfect!

I absolutely love this dental office! I’ve been going here for under a year to get my cleanings and fillings done and I always have a pleasant visit everytime. I had a really bad toothache Friday night, I called it in Saturday and they were able to schedule me Monday right away. When you walk you are greeted with a smile and I can tell under the mask lol. Even my niece was excited to see the main dentist. I got my teeth cleaned and a fluoride treatment and I left the office feeling pain free! Highly recommended.

I’ve been a patient of Carroll Family Dental for a long time. However, I think I just met the best Dental Hygienist ever – Morgan! She is very friendly, very considerate, and very thorough. During my cleaning, she was constantly checking to ensure that I was comfortable, and took the time to explain exactly what she was doing, and why she was doing it. If you want someone who is going to do a great job of cleaning your teeth while making sure that you are a patient are comfortable and pain-free, I would highly recommend Morgan at Carroll Family Dental.

I was referred here by a friend after a terrible experience with my last dentist. I called and easily scheduled my first appointment, and filled out all the required forms electronically. I asked to be added to the cancel list to get in sooner and within 24 hours I was able to get in that day. The staff was friendly and I enjoyed my conversation with my hygienist Morgan. Looking forward to my next visit.

Haven’t been to the dentist in years!!! The staff made me feel extremely welcome and explained everything that was going on from beginning to end. I’ve never felt more comfortable and informed throughout any dental procedure. Even while cleaning I was asked if I was ok, I can’t tell you how comfortable and involved this made me feel. Thank you to the staff for making this an enjoyable experience.

I highly recommend Carroll Family Dental to anyone who is looking for a dentist or who is scared to go to the dentist. They are all so kind and so thoughtful. Before going to Carroll I was in constant pain with my teeth and put off going to the dentist because I was scared or nervous I had really bad anxiety. They calmed my nerves and after having about 10 cavities all filled I can finally say I have my smile back and it’s all thanks to them ! They are the best Dentist Office around ♡ thank you all so much !!

Let’s just say I was extremely nervous and apprehensive to go to the dentist after avoiding for the better part of a decade due to my own “dentist fears.” I sat in my car trying to psych myself up for what was sure to be a bad experience. I simply couldn’t have been more wrong about that. I was met with kindness and an attentive staff who put together a plan to help get my teeth back where they need to be. It wasn’t at all what I played out in my head over the few days leading up to the appointment. I left there feeling great about the experience (crazily smiling at every mirror I saw to see the difference) and actually excited to go through a few issues over the next couple months to get back on track. Thanks CFD for making yesterday a great experience. Jeremy Gillman Bexley, OH

I selected Carroll Family Dental because it was near my home, but I am so happy I did. They are timely, organized, and the office is welcoming and clean. I am always more than satisfied with the hygienists and the doctors. The employees are super personable and I don’t feel like i am ever pushed into any type of procedure that will make them more money, but only if it is for my dental health. And one thing that makes my experience as enjoyable as one can have at the dentist, is they have a gentle approach in their work. I never leave with a sore jaw from heavy hands, or simply not checking in if I need a break through my treatment. I am extremely satisfied with the services I have received in the three years I have been a patient.

I typically do not like any dentist office, but this is the best experience I have ever had. The whole staff is very professional, respectful & kind. More importantly the services are amazing Dr. Carroll has solutions for nagging problems I have had for years others couldn’t figure out. The office is very clean and safe. Highly recommend.

Carroll Family Dental is always a wonderful experience. I’m particularly pleased with * how clean, pleasant, and well organized the offices are; * the experience they give our children (most major streaming services are available on TVs in each room, meaning our kids can watch a show while getting work done/waiting for a parent or sibling, and they are allowed to pick out a small toy each time as well); * how well they have handled the COVID pandemic (as of April 2022, we are still required to text upon arrival and wait outside, and people are asked to be masked while not in the chair); and * simply how professional and well organized the process is (you are texted to be reminded about and to confirm appointments, everyone is friendly, etc.). If you’re looking for a positive dental experience for yourself of your family, you will find it here.

Carroll Family Dental have been nothing but exceptional to me since I started visiting their practice. They educate and engage with their customers to show the value which is very much so a must and understood from me as a small business owner myself. Keep up the work and look forward to seeing you excel even more with the customer service and care for you.

Had a very great experience at Carroll Family Dental! The front desk staff were very friendly and welcoming! Morgan was awesome at making me feel comfortable and relaxed being that it was YEARS!! since the last time i’ve seen to the dentist. She keep me informed on throughout my visit explaining everything i needed to know and answered all the questions I had! 5 Stars!

Single-handedly the best dental experience I’ve ever had. Both hygienists were wonderful and extremely thorough. Specifically, they helped put my children at ease and even pulled a tooth without extracting any tears. I cannot emphasize enough how positive this experience was for both myself and my wife and our children who are just learning about dentistry and their teeth. Icing on the cake, a balloon animal made by the dental hygienist. Smiles all around both literally and figuratively.

5 Stars! Carroll Dentist makes you feel like part of the family and handles all your dental needs without you feeling like you have to worry about them. All COVID protocols are followed for safety and the staff is consistently the same, which speaks highly as there is next to zero attrition. A lot of time and effort has been spent to build a solid culture and the team works well together! Highly recommended!

Love this place! I’ve had a lot of bad experiences with dentists over the years but Dr. Carroll and his staff are absolutely wonderful. They are patient, kind and non-judgemental when it comes to your visits. Even the ladies at the front desk are sure to greet you when you arrive and leave. While going to the dentist is still far from one of my favorite things, I know my visit will be pleasant. Thanks, Dr. Carroll!

I’m very picky when it comes to dentists and especially hygienists. Morgan was amazing and really got my teeth clean. Would highly recommend Carroll dental to anyone!!!! Updating my review. Came back a second time and again, the hygienist was amazing. Alex cleaned my teeth and they’ve never felt so clean after going here twice in a row. They really listen to you and if you want your teeth cleaned rough, they do it. I’m sure if you don’t though, they would also clean them more gently. They’re awesome and so is the dentist. Just amazing all around!!

A WORD FROM YOUR DOCTOR