Northwest Eugene Family Dental
Shawn Eckstrom, DDS:
Practice Profile Page

★★★★★

DENTAL TREATMENTS OFFERED

Dental cleaning

White fillings

Crowns

Inlays & onlays

Bridges

Clear aligners

Porcelain veneers

Teeth whitening

Dentures & partials

Root canal treatment

Tooth extraction

TMJ treatment

Dental implants

CLEAR ALIGNER SERVICES

OFFICE HOURS

Monday: 7:00 am to 5:00 pm

Tuesday: 8:00 am to 6:00 pm

Wednesday: 8:00 am to 5:00 pm

Thursday: 7:00 am to 5:00 pm

Friday: 7:00 am to 4:00 pm

Saturday: Closed

Sunday: Closed

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BEFORE & AFTER PHOTO GALLERY

PATIENT REVIEWS

So very impressed and really touched at the care I received during my initial appointment — I’m looking forward to my next scheduled cleaning and exam! Dr. Shawn did a great job and relates well to his patients. Communication and followup are second to none, and I felt very much welcomed and wanted as a patient. Carrie did a wonderful job as my hygienist and I’m looking forward to trading more stories of the outdoors with her. I’ve had a long history of dental problems and related surgeries, so it was a relief to find a local dentist who is aware and respectful of my nonstandard dental needs and issues. What a positive experience all ’round; thank you each and all at Northwest Eugene Family Dental!

Dr Eckstrom and his employees consistently perform excellent dental work. Our family has been a client for over 10 years. Dr Eckstrom has the most recent technology in his dental practice and is highly skilled. Most recently I had my teeth examined and cleaned by Jenny and she did a remarkable job – very friendly, thorough, and caring.

Hands down the BEST experience ever at a dentist office. Every single person I encountered treated me very well. They were all very informative and to the point. I went in for a molar extraction. Having had a lot of bad experiences at dentist offices I was to say the least terrified. Everything from having the mouth shots to getting it pulled was easy and almost painless. Even with out dental insurance I will be definitely coming back for a cleaning and to get other work done. I would just like to say thank you to Dr. Eckstrom and his staff for taking such great care of me!

I struck platinum in choosing this practice to go to for my dental needs mixed in with socializing. No, I’m serious about socializing.;-). I moved from WA state to Eugene last July. Before moving, I was doing research to set up medical care and through my scoping out a few places, this became my first choice. I e-mailed the office and Leah responded so quickly. Truly amazing. She verified insurance and got me set up for an appt. for the week after my move. Score! I met her when I came in that first time and was very pleased. Professional and kind! Score! Jenny was the hygienist that I saw that day. I clicked with her witty sense of humor immediately and knew I was in good hands. She did a great job. I was able to meet the doctor briefly. He is super busy and whizzes around from one room to the next. I don’t know how he does it, but he does. Score! My following visit was for a deep cleaning. The hygienist I saw that day was Rebecca. She was awesome! Gentle, thorough, and with a dry sense of humor which I loved. Score! I saw Rebecca two more times after that. Both times, I was so extremely pleased. Fun and wonderful conversations. The visit after that, Mary was the dental assistant that got me started (I had spoken with her briefly before and thought she also was great). It was crown prep day. She was so very gentle, kind, and we had some wonderful conversations as well. Score! Then, the doctor came in all calm, cool, and collected, and we were up and running. He did a terrific job with the prep as well as Mary who deserves much of the credit as well. Teamwork makes the dream work, ya know. Score! Two weeks after that, I came in for the permanent crown to be seated. Mary was super awesome again! Score! The doctor did his thing and then he and I chatted for several minutes about my being from CA and that I had spent lots of time in the area where he was going to be going with his family. He was super fun to chat with. I look forward to my next chat with him. This Wednesday (the 23rd), I went in for another cleaning. Leah and Trista were there upfront and I knew I’d be chatting them up on my way out. I can’t help it. They’re such awesome gals. Susie was the hygienist this time. Sense of humor so much like mine. It was like talking to a long-lost friend. So much fun! I then spent several minutes chatting with Leah and Trista. They truly are just spectacular people! I am so grateful to the staff here for the work they do but even more so for how welcoming they are. I left a very bad situation in WA with very little of my self-esteem left intact. I took a risk on Eugene. No risk, no reward. I was rewarded. My self-esteem is higher than it probably has ever been in my adult life and it’s due in large part because of the truly genuine and kind people I have met in Eugene. Thank you!

I waited a year to have what started out as a simple filling fixed, and in the interim the filling fell out and further decay ensued. Dr. Eckstrom was able to replace the filling in a matter of minutes, and save me from having a crown. Dr. Eckstrom and his staff are knowlegeable, and efficient. Friendly, and relaxed this office is a pleasure to come to, never a bad experience!

i’ve been going to dr eckstrom since he opened in santa clara. the entire staff at nweugenefamilydental sets the tone for a very favorable experience. very caring staff w/a great “chair-side” manor. dr. eckstrom just completed a very challenging root canal on me, & i’m thankful i have him as my dentist. if you’re going to be spending time in a dentist’s chair, make sure it’s at nweugenefamilydental.

I have been a patient here for a number of years, and I have been extremely pleased with the quality of care at Dr. Eckstrom’s office. The staff is excellent. They are always so friendly and welcoming in a way that puts me at ease. This is a tremendous asset for a dental office since dental procedures aren’t exactly fun. Dr. Eckstrom is also very friendly and asks questions to get to know his patients. This has been very helpful for me because I feel very comfortable asking questions and confident that Dr. Eckstrom is looking for the best possible options for my dental care. Plus, my orthodontist said that the quality of my dental work is excellent too. I would definitely recommend this dentist.

If you are looking for a new dentist this is the one. He is so nice and cares about patients. He helped me after six months of misery with my former, fired! dentist who ignored a disease in my mouth that could have killed me. He sent me to the correct specialist right away. I brought my entire family over. The staff is nice. The office is quiet.

Today when I went in for my appointment, a broken tooth. I met some of the greatest people I have in a business. I will only ever go to this place and refer people to this business. They make you feel like family. 10/10 will not be disappointed. The lovey lady helping me made me feel like everything was finally okay after months of pain!

My dad was my dentist up until he retired 3 years ago. Ive been searching around to find a dentist that I was comfortable with. Dr Eckstrom runs a very personable, professional, and accommodating practice. Most importantly the practice is run with integrity. The staff is excellent. The hygienist “Jenny” was very thorough and painless. I highly recommend Northwest Eugene Family Dental. It is worth noting that the prices are comparable or better than the large chain practices where you receive none of the personable attention. The attention to maintaining a sterile work environment was duly noted.

Everyone in the office is super kind and understanding. I used to HATE going to the dentist. Jenny and the dentist got me nice and calm and when I had to do the deep clean Jenny made sure there was ZERO pain. Any uncomfort was dealt with immediately. And the next day I just pop some ibuprofen and I’m great. LOVE Northwest Eugene Family Dental. 1000%

I am very happy with Northwest Eugene Family Dental. Dental hygienist Janelle is wonderful, takes her job seriously and approaches her patients with care and with a fun personality. The receptionists are polite and get to your needs promptly. Dr. Eckstrom has put together a wonderful team. I highly recommend Northwest Eugene Family Dental.

They are FANTASTIC! My first appointment was an emergency visit and I ended up needing a root canal, they squeezed me in and fixed me up, that same day. They have crazy cool technology and super great & friendly staff. They we are very nice and even when I took a little longer to get numb, they didn’t act frustrated or try to rush it. I am so glad I found this place. I have been looking for a dentist for about 6 months and I couldn’t be happier! If I could I would give 10 stars ⭐️!

Outstanding staff, Trista and Dr. Eckstrom got my 9 year old son in early this morning as we became alarmed over what we thought was a tooth that needed extraction. They got us in the very next morning due to out concerns. After x-rays revealed it wasn’t an abscess but an adult tooth coming in, they did the right thing by giving us options and were honest with us saying they could remove the tooth if we wished but it wasn’t necessary. Even though I was ready to pay cash for the entire procedure. They’ve earned our trust and our whole family’s business from here on out. Thank you folks!!

They were amazing! I was having major tooth-aches, and they recognized the urgency and did everything they could to get me seen right away. After a few x-rays, they wanted to get me to a surgeon for treatment and were able to find me someone who could help me the next day. They went above and beyond to care for me, and it was fantastic feeling like I mattered, even though I had never been there before.

I had a problem tooth and needed to find a dental office rather quickly. They were very accommodating of my schedule and had me seen fast. I am so happy I stumbled upon this office. The entire staff is great. Thank you Margaret for being so kind while I had my root canal. It was one of the best experiences I’ve had at the dentist. I would recommend them to anybody looking for a dentist office.

I highly recommend Northwest Eugene Family Dental. I have really bad social anxiety. Sometimes even leaving the house is hard for me. So you can imagine going to a dentist causes anxiety. Everyone there was amazing. I had to have a filling. I was talked through it and comforted. If you have any anxiety about going to the dentist you should definitely pick here.

I just had one of the best dental experiences of my life. I went into Northwest Eugene Family Dental for a cleaning and I was met by Jenny, my hygienist for the appointment. She was engaging, funny, conscientious, professional, and efficient. I felt she did an incredibly thorough cleaning, and I actually enjoyed the appointment!!! I live over an hour away and was thinking about trying to change to a dentist closer, but Jenny has made it very difficult to want to leave.

I had very bad experiences with dentists in the past and had a terrible phobia of them. I came here and he is the best. No pain and such a calming and understanding staff. I recommend him to anyone. As a person in recovery he was very understanding and caring to help me with no narcotics. Great job from tooth extraction to a root canal. I felt nothing.

Fantastic Dentist! I have been a patient of Dr. Eckstrom since 2003 and have been completely satisfied with the care and quality of service I receive. Dr. Eckstrom is very detail oriented and seems to spend as little or as long as it takes to get things done properly. The office is run very efficient by a very comfortable and personable staff. I don’t think I’ve had to sit in the waiting room more than 10 minutes during any of my visits over the many years of being a patient. Thanks for the great service!

Excellent Dentist, been going to other dentists for years with no results until I found Shawn Eckstrom by referral , I changed that day and have been seeing him for last 8 years now. I had a bad headache that resulted from my teeth, Shawn and his expertise evaluated and fixed the problem. He and his staff are very personal and treat everyone as though they are family. I would not hesitate a minute to anyone that would need their service.

I found the service was excellent from the front of the house to the back. I had a wisdom tooth pulled and did not feel anything, though I would recommend edibles beforehand if you’re nervous like me. What impressed me first was getting an appointment as quickly as possible, which was a blessing because it was causing me a headache. Second, the staff put me at ease and helped me overcome my anxiety. I highly recommend this practice if you’re searching for a friendly and helpful staff.

Dr. Eckstrom is more them an excellent dentist. I can’t say enough nice things about him and his staff. They always go above and beyond. They are truly some of the kindest caring, nicest, hard-working people. Many times he has put in extra effort and stayed longer and did more then I could ask. If you’re looking for an amazing dentist and staff you won’t find one better!

Dr. Eckstrom is very patient, professional, and helpful. I moved from out of state and was recommended to him by a coworker. Not only is the office clean, but the wait time is under 60 seconds. I have been many times, since I hadn’t been to the dentist in years. He has fixed every last problem and my mouth feels great. The dental assistants and front desk ladies are extremely kind and helpful. I have never had a problem getting an appointment and each appointment is very efficient. The staff is taking every precaution with COVID-19 and I really appreciate that. No wait time, great experience, amazing staff, and no pain!!! I won’t go anywhere else… I actually don’t dread going at all! 🙂

WOW !!!!! What a wonderful group of people. Very compassionate about everything. DR Shawn is by far the best dentist I have ever been to. Never a question on what is being done as they go above and beyond to make sure you understand everything before the work is performed. I would highly recommend this office to anyone. Dan Cook

We have been seeing Dr. Eckstrom since 2003 I think. He has always done the absolute best dental care. You know when you get a filling and it just doesn’t quite seat right. A bit too high and you don’t want to make another trip in to the office? This never happens with Dr. Shawn. Friday my husband was complaining of a tooth ache. He is not a complainer so, I knew there was something serious going on. We called the office and left a message on a Saturday morning. I thought maybe Dr Shawn or another dentist would be on call. I was right. He talked to my husband for quite sometime and said he would see if he could get his staff to come in. He called right back and said we were on for a Saturday appointment!!! He spent 4 long hours working on my husbands tooth that would have ended him up in the hospital. It turned out my husband had an abscessed molar that was necrotic. One of the root channels had calcified closed! Dr Shawn spent most of the time trying to drill through to make sure that everything was going to heal up nicely with no infections. He prescribed meds to make sure my husband was on the mend with a successful root canal! One of my personal experiences included him calling me at home in the evening to check on my pain levels. His office staff are amazing, so friendly and knowledgable! His office also bills insurance and is super helpful! I just cannot say enough good things about him and the staff. I love going there and actually wish I had more appointments so that I could hang out and chat with Kelly, Shannon and Margaret! Fun people!

From the front desk , to the hygienist , to the Doctor , everything was excellent ! I am extremely happy with the care I received at Northwest Eugene Family Dental. I will be using them as my primary dental care provider and I HIGHLY recommend them . They will treat you with respect no matter what your oral health care needs may be . The front desk is easy to communicate with and they’re so friendly ! The hygienist made me feel comfortable and talked me through the entire appointment . Make an appointment today!

Jenny, the hygienist, is down-to-earth & personable, upbeat, considerate. She makes sure you’re comfortable (not like some that you have to ask), pauses if she thinks anything might be causing you pain & is always unquestionably gentle, yet knows how to give time to produce a good & thorough, detail-oriented cleaning. For years before going to Jenny & having cleanings elsewhere, my teeth didn’t feel slippery clean afterwards like I originally would have prior. I’d thought maybe hygienists were using different polishers. Nope, that wasn’t why. Jenny’s cleanings leave you with that slick, slippery clean feeling so I’m just assuming it’s how well she does her work! Go Jenny!

I am always so happy about my experience at Northwest Family Dental. Hayley, the receptionist always makes me feel special and heard. She is super friendly and will always go above and beyond to accommodate all my requests. Dr. Eckstrom is very gentle and always takes some time to explain all the procedures thoroughly and makes sure I am never in pain although I have very sensitive teeth. Yasmine, Jenny, and all the staff are very friendly, efficient, and are definitely passionate about their work. It definitely shows. Thank you for making my experience always a wonderful one!

Dr. Eckstrom is a master of his trade. His dedication to doing exceptionally high quality work, staying at the leading edge in the industry, and his bedside manner make him a phenomenal dentist. His staff is amazing – they work together as a cohesive team providing exceptional care. And finally, his office is technologically advanced – large screens in every room showing, in high detail and clarity, your x-rays and panos as well as his plan of action. If you want the best, Dr. Eckstrom should be your first call.

I have went to the same dentist office for the last 22 year’s and recently switched to NorthWest Eugene family, and am beyond happy with my decision! They are very thorough and get you in quick, as they are very flexible, not to mention personable. They do quality work, as they are up-to-date on the most current practices for the best longitudinal results. And as if that wasn’t all you were looking for, they also are very affordable and willing to work with you. I am never switching back to my old dentist! I will be a long time patient here after only 2 visits with them!

Dr Eckstrom and his staff are great! They are so professional, kind and have a modern, state of the art office. I had never seen pictures of my own xrays before, but they put them up on a tv screen while you’re there. I wish I’d found them years ago! Dr Eckstrom is on his game, and noticed things my previous dentist had to have seen but never mentioned. Shawn said he couldn’t in good faith just let them go, which instilled in me even more confidence in his abilities to take good care of me and my smile. I’ve never been a fan of getting my teeth cleaned as, due to teeth sensitivity, it’s usually a white knuckle painful experience. But Janel is so sweet and considerate, she makes what is normally a very stressful experience for me tolerable- Which is huge in my book. Also, its just a little thing, but their office doesn’t have that dentist office smell! Everything about this place is very refreshing compared to my previous dentist. I would definitely recommend them!

Dr Eckstrom and his staff were friendly and, most importantly thorough. They not only cared for my teeth but also closely examined nearby tissue like gums, tongue, and lips. This time they recommended I have a doctor check out a suspicious place on my lip, which I did the same day. My primary care physician was very complementary of Dr. Eckstrom for being so thorough.

Very friendly, professional staff. From the receptionist at the front to Dr. Shawn himself, everyone here is fantastic. Kelly, who did my teeth cleaning was SUPER nice and literally the only person that hasn’t hurt my gums during the cleaning. If you’re looking for a new dentist…hell even if you aren’t, I would recommend them. You won’t regret it.

The staff and doctor are friendly, professional, and the work they have done on my teeth has done very well. I have great confidence in recommending them to prospective patients. They also are always friendly, kind, caring, conscientious, and a lot of fun to talk to. Just got my teeth cleaned yesterday, excellent job done as always.

A WORD FROM YOUR DOCTOR