Jari S. from Medford, MA (Source: Yelp)
The dentist and support staff (not sure exact tiles) were all extremely knowledgeable, friendly, helpful, and patient. I would definitely recommend Alpha Dental (the Ball Square location in Somerville with head dentist Dr. Pasha is where I went). I came here just for a regular cleaning, for which I was a bit overdue. I had to schedule the appointment about 2 or 3 weeks out–it was the earliest time they had an opening that I was free. When I went in to make they appointment I asked if they needed me to bring anything to the appointment, like medical records, and they said no but we can give you the new-patient paperwork now if you want to fill out at home and bring it in when you have your appointment. So I did this. The only bad thing I can think of is that when I showed up for my appointment I had to wait over half an hour to be seen. I literally showed up at the exact minute my appointment was scheduled for, so maybe they thought I was going to be late and saw someone else instead. I figured that since I was bringing the paperwork filled out we could get started right away, but maybe they had to enter it all into the computer first or something. Not sure, just guessing. Normally such a long wait would frustrate me but the dentist and all the workers were so awesome that I don’t even care. The woman at the front desk was nice and helpful, the hygienist/x-ray tech was nice, and Dr. Pasha was professional and helpful. They told me what they were going to do and made sure they weren’t doing anything that hurt or was uncomfortable. I had a few minor problems and the dentist explained what my options were and what she recommended and even told me how much they’d cost. At the end of the cleaning I asked several questions about my dental health and she answered them all thoroughly and clearly and patiently. She even asked if I had any more questions after I was done and said that’s what I’m here for, don’t be afraid to ask. I really appreciate a dentist, doctor, or any health professional treating their patients and intelligent people. I’ve had a lot of doctors who seem to be dumbing down their answers for the layperson and trying to explain as little as possible, and Dr. Pasha was definitely not like that, which is great.