Heren W. from CA, CA (Source: Yelp)
With a chronic condition, I’ve had my fair share of encounters with various health practitioners. I would rank my experience at Always Smile Dental as the top one by far. Everyone is so friendly at the office, from receptionist, to Dr. Malakov, to the hygienist. They open on Sundays, which is super convenient for working people. One time I got to my appointment and was waiting for only about 10 or 15 minutes (considered short if you are familiar with health services in the area), and Dr. Malakov personally came to the waiting area and apologized to me for the delay as it was a busy day. Even though the action may be small, the gesture showed respect for patients’ time and warmth. The doctor and hygienist also are very encouraging. They aim to give you a great experience so you will WANT to take care of your dental hygiene, not just because your dentist will scold you if you don’t. They even went a step beyond to ensure that the oral surgeons that they refer their patients to provide adequate service at a reasonable price. In my experience at other medical offices in the area, there are preferences and favoritism when you are the same ethnicity as the doctor and/or staff. That’s not the case here at all. Everyone is welcomed and treated with respect.