Andy Kau Dentistry
Andy Kau, DDS:
Practice Profile Page

Andy Kau Dentistry
Andy D. Kau, DDS
Pasadena, CA

★★★★★

35 REVIEWS
0 BEFORE & AFTER PHOTOS

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DENTAL TREATMENTS OFFERED

Dental cleaning

White fillings

Crowns

Inlays & onlays

Bridges

Braces

Clear aligners

Porcelain veneers

Teeth whitening

Dentures & partials

Root canal treatment

Tooth extraction

Sedation dentistry

TMJ treatment

Dental implants

CLEAR ALIGNER SERVICES

Offers Even28 at-home™? No

Offers Even28 at-dentist™? No

Offers Invisalign®? Yes

OFFICE HOURS

Monday: 8:00 am to 5:00 pm

Tuesday: 8:00 am to 5:00 pm

Wednesday: 8:00 am to 5:00 pm

Thursday: 8:00 am to 5:00 pm

Friday: 8:00 am to 12:00 pm (by appointment only)

Saturday: Closed

Sunday: Closed

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BEFORE & AFTER PHOTO GALLERY

PATIENT REVIEWS

I had organically attained all my dental service from Dr. Linder with the assistance of Susy and Dr. Kau. I have had the pleasure of having the same dentist since the age of 25. At the age of 25 I had  two surface fillings on two of my back  teeth upon having all four wisdom teeth pulled, and today these two surface fillings are still intact, and I have never, “knock on wood” had any trouble with them, and as of today at the age of 55 I sill have the same fillings no problem, no chipping no infections.  Dr. Linder was the best and is now retired, “however” Dr. Kau is Dr. Linder reincarnated. I am so happy he’s my new dentist and he has kept me comforted and completely satisfied. I am grateful for Dr. Kau.  Hear me when I say Dr. Kau and his staff is the best dental office and service ever. Through out the years I have referred several friends and they all,  thanked me profusely, and too, have been going ever since. Check them out you won’t regret it! They know how to keep you with a happy smile.

Dr. Kau and his staff are the nicest people. Thay are all very accommodating and caring at every step of the appointment. They make you feel welcomed and at home.  Dr. Kau is a wonderful and caring doctor. Keeps you informed with what he intends to do throughout your procedure. His work is impeccable. I always walk away from my appointments with the feeling that I was in best hands.  Thank you to ALL.   Anahit

I have been searching for a good dentist for years and a friend of mine strongly recommended Dr. Kau. When I first came in, the front office staff was so kind and outgoing (I’ve been to other dentists where the front staff gossips and could care less about the patients–NOT so here!). I found out that they are actually retired hygienists and still up-to-date on their certifications, so they truly know what is going on. Dr. Kau came out and greeted me while I was waiting in the lobby, and then I got a tour of the entire office (including their break room!) before settling in to take x-rays and have my appointment. Dr. Kau was very down-to-earth and you could tell that his staff truly enjoyed working with him. He took the time to answer all my questions and was very attentive to sensitivities in my mouth (other dentists I’ve had seemed to take pleasure in finding sensitive spots and poking repeatedly until they drew tears). From start to finish, Dr. Kau’s office completely exceeded my expectations and I have finally found a dentist I will be keeping indefinitely.

New patient here. I’ve been looking for a new dentist for a long time, and finally took the plunge with Dr. Kau. From the minute I walked in, I was greeted by every person who came to the front desk. They new my name and were extremely kind and thorough in explaining everything — from the process, to the x-rays, to acknowledging my anxieties and concerns. Dr. Kau was very thorough with his exam, and the explanations were easily understood. I also had an AMAZING dental hygienist experience. Andrea was SUPER nice and so caring and careful with my teeth. Loved her! That alone will have me coming back for routine dental care!! Can’t ignore the technology inside the office — the digital x-rays, the email appointment set-ups, and the text message reminders. Love it all. This is what top-notch dental care is. Highly recommend this no-pressure, friendly, caring office!

I was referred to Dr. Andy Kau by my fiancé. From the moment I walked into Dr. Kau’s office, I was treated like family! The ladies in the front office were friendly and vibrant! Once the initial paperwork was completed, a sweet dental hygienist took me on a tour of the office! She showed me around the entire back area and made me feel so comfortable! This was the first time any medical office personnel had ever given me a tour of the office! When I met Dr. Kau, I immediately felt relaxed. His bedside manner is amazing! He listens and is attentive to your needs. He takes the time to explain any questions you have and lets you know exactly what he is doing and why. He really made me feel comfortable! Dr. Kau also uses the latest in technology to determine your dental needs. About three days after my initial visit, I received the nicest “welcome card” from the entire staff! What a kind gesture! I didn’t think I would need to see Dr. Kau again for a while, since my check up turned out okay, but after suffering an ski accident which left a few of my teeth broken and a possible jaw fracture, I called him to see if he could take me first thing Monday morning. The office called me first thing Monday and had me come in immediately. The entire office, including Dr. Kau, was there waiting for my arrival. They were so compassionate about my situation and what had happened. Everyone reassured me that I was in good hands and that all would be fine. And, it was! Dr. Kau had called the oral surgeon prior to my arrival and I was immediately sent to see him after Dr. Kau’s initial inspection of the situation. Once I was finished with the oral surgeon, Dr. Kau called me and fit me in the same day for a “temporary” fix of one of the problem teeth! It was truly an amazing experience! I sit here writing this review feeling like everything is going to be okay…just as Dr. Kau had said! Thank you so much Dr. Kau, for making what I thought would be a “not-so-great” day a good day! For anyone reading this review…you truly are in great hands with Dr. Kau!

Coming off of a bad relationship with a dentist; I hate to speak in such coarse terms, but Andy Kau and the entirety of the other licensed professionals and personalities are an excellent rebound! I legitimately find myself planning my own trips to the dentist’s now…..for FUN. Real talk though, Andy is a warm, welcoming face, who openly shares best practices, and levels with me as an adult.  For that, Dr. Kau is now a partner on my mutually beneficial dental adventure for the rest of my time in the 626! Most importantly is a feeling of integrity.  And of course, the overwhelming cute/thoughtful posters above the operating chairs 😀  Hands down, best dental experience to date. Part of me does not want to write this review knowing that it may take away from the time I get to hang out with Dr. Kau…but alas the deed is done.

I live in the Antelope Valley and went to three different dentists here only to be turned away because I had so much problems with my teeth.  My son-in law  told me to try Dr Kau the moment I walked in the door they made me feel welcomed.  They encouraged me and let me know that I am doing the right thing and taking the right step’s  Dr Kau and his two assistants must have wings under there scrubs cause they are like ANGELS….Dr Kau takes time to let you know what is best for you …It has been a life changing experience for me, I  can never Thank you enough Dr Kau and staff for what you have done for me

“I decided to Visit this Dentist after seeing the Wonderful Reviews on Yelp.  and to my Amazement this Dentist Dr Andy D Kau is the Best I’ve ever  been to.  I am afraid of Pain and needles and Dentist.  Dr Andy D Kau was so careful that I ddin’t feel any type of Pain whatsover his Touch is so Gentle and he really cares.  I loved the way how he explained in Detail what was going on and basically what I needed to do.  by the way,his Staff was very Professional and Friendly.  they Address you by your Name and send you the most Awesome Card for my First Visit.  oh well I have found a New Family here.   I loved how I was able to see what my Mouth looked like with his Cameras and After he put 2 Fillings in I am very pleased to visit such a Class Act Dentist.  I am now trying to get Isurance so I can visit him forever no need to search for other Dentist This is the Best Dentist you will ever encounter Please Call this Office today for all your Dental Needs.  I am very impressed and will be a long time Patient of Dr Andy D Kau.

Always a pleasure to be here. Great Doctors and great Staff. appointments are handled on time and service is excellent. Very courteous staff, explaining all that they are doing and making sure you are comfortable. Dr. Kau and Dr. Chew are very knowledgeable and gentle with their work. Will always recommend this office.

It isn’t normal for people to say they enjoy their visits to the Dentist. However going to visit Dr. Kau and his team is actually extremely awesome. Every person I have come in contact with in the office is very friendly and helpful. Everything that needs to be done is explained in detail. So I am not left there thinking, “What am I getting done exactly?”  One of the greatest things he has done for me that many dentist would not have done is that he has helped save a tooth that many dentist would have pulled out. They are pro saving teeth if possible rather than pulling teeth because they think it is all they can do.  So I am grateful for the effort and know how of Dr. Kau and his awesome and amazing staff.  Also everything I have had done is has been 100% pain free which is a big deal when visiting the dentist. If you even feel the slightest form of anything when you are being worked on they will not continue to work on you like many dentist would. Which again, I am grateful for. I am very happy my co-worker referred me to him.  He is by far the best dentist I have ever gone to. Thanks Dr.Kau and thanks to your extremely awesome team!

After a couple of painful and rude experiences with other dentist combined with some financial setbacks over the years, It has been many years since I have seen a dentist. My good friend , Margery, recommended that I try her dentist in Pasadena. The staff was very caring and polite from  the very  moment I walked in. Before we started the exam Dr.Kau and his staff took time to listen to my concerns, my fears and my shame of such a dirty mouth. Dr. Kau examined the damage,Susie scrubbed my teeth,  and over the next few months we have charted a course set by Dr.  Kau. to give me a million dollar Hollywood smile!!!! Yeah team!!! Thank you Dr. Kau, Haley, Susie, and everyone else for being so understanding and patient with me. The only pain so far is LA traffic getting there. Can you do something about that Doc? Well worth the drive, I will be sure to spread the news.

I live in Pasadena and highly recommend Dr. Andy Kau!  Not only is Dr. Kau wonderful, so is his staff!  They are very friendly and willing to accommodate to your needs.  I have not had to wait more than a few minutes for my appointments and I am in & out within a reasonable time period. I have a 3 month old and when I called to reschedule my appointment, the receptionist told me that I could bring her with me.  They were very accommodating to this new mom who had to take her infant to the dentist with her 🙂   I am very happy with my dentist and highly recommend Dr. Andy Kau.  
He will spend quality time with his patients & provide exceptional service

I never liked to visit the dentist, Until Now. I broke my tooth and decided it was time finally go to the dentist. I searched on yelp.com to find a dentist that was well recommended in the Pasadena Area. I reviewed each dentist I found, read the good along with the bad reviews. I wanted to make sure I found a good dentist after all we only have one set of teeth! I notice Dr Kau had 5 stars and everyone seems to really like his dental work. I called and made an emergency appointment and visit his office, I let the dentist inspect my broken tooth. Seems I had more than one cavity that needed attention.
“I blame my good friends Ben and Jerry for this decaying process and a little lack of brushing after sweats..” The Dr. Removed the decay took impressions and put a temporary in until the lab sends the new crowns I will be needing. It was a 2 hour simple procedure. Dr. Kau hand is extremely light; meaning I did not feel any injections nor did I feel any pain when he was doing the work. The staff is extremely pleasant, smart and they’re there to help out the Dr. with what ever he needs to make  your visit smooth.
The entire team is devoted to making sure you get the best dental care and service possible. They respect your time and make sure you are in and out according to your appointment. He did not rush any of the work and made sure that the temporary felt right before I left the office. He called the next day with a follow up phone call to double check if I was ok for the weekend with the temporarily filling, because I grind the crap out of my teeth at night… I highly recommend Dr Kau, if you are looking for the best dentist in the Pasadena Area; you have found him. He has all the latest technology to determine what you need to have done with your teeth. I have found an Extremely Skilled Dentist thanks to Yelp.com

I had originally chosen to go here based on reviews for Dr. Kau.  I had chipped my tooth and needed an appointment right away but Dr. Kau didn’t work that week (I called on a Wednesday).  So I made an appointment with the other dentist at his office, Laura Chew.  I was impressed!  She was really friendly and nice and just seemed very knowledgeable in her practice.  She did a couple of things I had never experienced with any doctor previous:  she shared the X-rays of my teeth and went over her analysis.  She also gave some advise about a missing tooth that no dentist had ever mentioned.  She fixed the chip in my tooth perfectly and I now have a whole tooth! So, I will be choosing her as my dentist while I live in Pasadena.  I know Dr. Kau is recommended but I recommend Dr. Laura Chew just as highly!

Dr Kau is absolutely awesome! Before him, I hadn’t gone to a dentist for ~10 years. Needless to say I was super nervous about the visit. I picked Dr Kau’s office because they had such high praised reviews and they also take my insurance. I’m so glad I did! He was efficient but still personable. My nervousness quickly went away and as many said, it felt right at home there. I ended up having to have several cavities filled, and Dr Kau did them quickly with absolutely no pain and no hassle. I’ve been going there ever since. I also love my hygienist Susie. All my cleanings were quick and pain free but thorough, and she treats you like a buddy, asking about your day and your life. As an extra cherry on top: super high tech equipments, free 3D imaging on your first visit, and you always walk out with a new toothbrush, toothpaste, floss, and a healthy clean shiny set of teeth!

I cannot speak more glowingly of this office.  I do love that they utilize technology in both calling and emailing you a remind before your appointment date.  To update, Dr. Kau has worked with me to refer me to a local periodontist and through the process continues to follow up with me in each visit also taking the time to contact the perio to check up on my progress.  It’s easy to hand-off a patient to a specialist and then just let them do their thing, but again a sign of great service and excellent patient care.  I also wanted to review Andrea who has been my hygienist and really great.  She’s gentle yet thorough and really gets to know you as a patient.  It never ceases to surprise me the details and conversations she remembers from previous visits and really works with me to keep my mouth squeaky clean.  She fits in perfectly with the always helpful and friendly staff that exemplifies this office!

Since I’ve moved back down to LA I’d been putting off finding a new dentist. No one jumps up and says, “I can’t wait to start going to the dentist!” I’m sure having a job that strikes terror into millions can be a bit of a downer sometimes. Or, you know, awesome for the occasional sadist. A lot of people don’t want to acknowledge that going to the dentist is quite an intimate experience. Please don’t confuse the word “intimate” with “romantic.” It is intimate in the way that it involves a lot of trust, especially during your first visit. You’re going to some place and having someone look into, stick their fingers in, and poke around in a very sensitive part of your body. What I’m trying to say is, for me, picking out a dentist can be a really big deal. My friend recommended Dr. Kau and now I am forever indebted to my friend because Dr. Kau and his staff are absolutely wonderful. The office is clean and I absolutely love that they embrace technology. I can put in a request for an appointment by email. I can get text reminders for my next appointments. Xrays are all digital, of course. Dr. Kau was not only patient and answered all of my questions, but he was great at explaining what was going on with my teeth, what he recommends be done about it, and WHY. Everyone in there was so incredibly sincere and made me feel like they were truly happy to have me as a patient. A few days later, I even got a “welcome to the dental family” card THAT THEY SIGNED. BY HAND. ALL OF THEM. Gold stars for everyone at Dr. Kau’s office!

I am a relatively new patient of Dr. Kau’s practice, having moved to the Los Angeles area from the East Coast in June. Our family had made a couple moves in the past two years, the first one taking me away from my trusted dentist of 15+ years (who was literally like family to us). After this I had a couple bad experiences before meeting Dr. Kau’s team. I came to them the first time with an urgent need for help (issues with two of my wisdom teeth), and was honestly scared of having another bad experience. This probably showed, as Dr. Kau sat down with me for over half an hour, examined the issue, put me at ease, and got me set up to see an excellent oral surgeon the same week. I’ve since gone back to Dr. Kau for my first cleaning and was so impressed by not only the expertise of the entire staff (very detail-oriented and gentle cleaning by Elissa and highly professional front-desk team), but also how down-to-earth and personable they are all were, treating me as though I were a family member. After I had my wisdom teeth removed, my Invisalign retainer made by my old trusted family dentist no longer fit, and Andrea came in a bit early THE VERY NEXT DAY to fix it for me as a personal favor. So I have she and Dr. Kau to thank that at the end of the day my teeth are healthy AND now perfectly straight again! Seriously, who does that these days? My personal experience has been that it is difficult to find a dentist who is both up-to-date on the latest treatments and technologies AND who you can trust, i.e. who has a genuine interest in each individual patient’s needs. (Full disclosure, my husband’s father was the dentist in his hometown, so we have higher standards than most!) I know I have found my family dentist for the next 15+ years and will be recommending Dr. Kau’s practice to friends and family.

Dr. Kau was incredibly friendly and professional. I felt comfortable in the office as soon as I walked in the door. Dr. Kau saw me soon after I arrived and took the time to chat with me and answer all of my questions. He is very knowledgeable. My only complaint was that I had to schedule a separate cleaning which I assumed would have been part of my new patient visit. They were able to get me in within a week at my convenience for the teeth cleaning though! I would definitely recommend this office if you’re looking for a new dentist.

As of today, my mouth is officially cavity free for the first time in more years than I’m comfortable saying.  Dr. Kau is, without a doubt, the best dentist I’ve been to.  In fact, so good that I will go as far as to say that it was a pleasure every time I went.  And this is coming from someone who usually fills with anxiety and dread at the thought of going to a dentist office (hence the unnamed number of previously mentioned cavities.   He took his time to explain everything he was doing, was very open about things that I could do if I wanted but were not necessary, and was more than willing to satisfy my morbid curiosity by taking pictures during the procedure and showing the stages my teeth were going through as he was fixing them.   While I mainly dealt with him and Andrea (who was also very nice and wonderful), the entire staff was great.  Always had smiles and said hello. It’s was nice to be in an office where warmth and friendliness is put above the usual clinical personalities of most other doctors offices.

I met Dr. Andy Kau through a referal and I must say I cannot be happier. Dr. Kau is extremely talented and knowledgeable. His advice in meeting my goals has been solid and well received due to his sincerity and knowledge concerning my issues. He has a great personality and is extremely personable. I want to have my amalgam fillings removed for my personal reasons and he will be doing that for me. I am having two crowns being replaced that are not fit properly and after the work on the first….I can tell you that I have never had nor witnessed such thorough prep on a crown in my life. Extremely clean, extremely efficient and extremely nice. His assistant Andrea is superb! You cannot beat Dr. Kau and his staff. Trust me.

Always the best, started with Dr. Lindner then Dr. Andy Kau came aboard and bought out the practice……been coming for 45 years…..my parents go, my kids, my aunt, spouse, sister, nephew and some friends too. Professional, caring, awesome

The staff is very friendly and accommodating. Dr Kau comes highly recommended and now I see why. He’s very thorough, patient, and professional. He always spends enough time to make sure your comfortable and understand what’s going on. He’s not always rushing off to see the next patient like most Dentist. I would highly recommend him to all of my friends and family. Thank you Dr. Kau!

Best and only great dental experience , I’ve had in Pasadena/Arcadia area. Believe me I’ve had very bad regretful experience with dentists. . That I would not even wish or recommend to my worst enemy.  Dr Andy Kau is the best. He examined,took  X-rays and took the time to answer my questions. He did Tried to recommend /sale unneeded dental work. Making me feel doubtful. He and his staff are very professional, courteous, friendly. Dr Andy Kau is number one.  Look no further Dr Kau is your dentist. I wish I would’ve found him 5years ago.  151 s El Molino ave. Pasadena.  Sc

Andy is awesome, best dentist I’ve ever had! Some co-workers referred me to him several years ago when I first moved into town, and it has been a wonderful experience every time! So far, I’ve had several cleanings and one filling. For the cleanings, Andy is very thorough, checking gums, tongue, teeth and even blood pressure! It’s the full package, not just teeth. The filling was a very easy and painless process, and my bite feels perfect (which has not always happened with previous dentists). He takes the time to explain exactly what he’s doing and why. The best part about Andy is he is a really friendly guy, has a great personality, and genuinely cares about his patients and their experience. He stays current with all the new technology and research, so the patients get the best care. My previous dentist had been dentist for 50+ years and really didn’t seem to care about his patient’s experience, and more about how many appointments he could fit into one day. Andy is a breath of fresh air after that! Highly recommended!

For more than 20 years, my wife had been a patient of Dr. Kau’s partner, Dr. Lindner, who recently retired.  I started seeing Dr. Lindner because my wife was so happy with his care, and we have both seen Dr. Kau since he came into the practice.  Throughout this time, the care has been outstanding.  Both Dr. Kau and Dr. Lindner are excellent dentists, thorough and professional and friendly.  Their staff has always been likewise, very upbeat and welcoming. Recently I had the unfortunate experience of chipping a tooth while home at night.  I called the office first thing in the morning.  The office was closed, but I called the referral number and Dr. Kau called me back within 15 minutes, even though he was at a conference.  He put me in touch with Dr. Lindner, and he and one of their staff agreed to come in on their day off so that they could take care of me.  They were both extremely gracious and took the time to prep my tooth and place a temporary crown.  I was so grateful that they took care of this on such short notice, without sending me to another office, and with such an amazing, kind, and positive attitude.  They are truly top-notch

This is a great office. Dr. Kau is first class bar none. He has been a great addition to the Lindner office. I came to this office from a referral over 15 years ago and it’s been one the best referrals I ever got. It always like walking into a home. You feel safe and assured. If there ever is an award for bedside manners, this office would win hands down. The Golden Rule is definitely upheld at the Lindner/Kau office. Every phone call and every time I have walked in that office I’m always met with kindness and care. Rare these days. Also, another thing I like about Dr. Kau and the office is that they are fair, and give you the best possible breakdown. They are always willing to work with you and create the best possible scenario. They show you all the evidence and give best and worst case scenarios. So if you’re looking for a new Dentist, please consider this office. You won’t be disappointed.

Just got back from my very first visit to his office and it was GREAT!  I found Dr. Kau’s practice by reading the reviews here on Yelp which happen to be all 5 stars.  Dr. Kau and his staff made me feel like I was going there for years.  From Cathy’s wonderful smile and warm greeting as soon as I walked in the door, Andrea giving me on a tour of the office, taking a full set of x-rays, and assisting Dr. Kau, to Dr. Kau himself being so very informative and caring about my needs.  Their priority is the patient and they make sure by always asking if I had any questions and if I was comfortable.  It has been four years since I went to a dentist so I knew I was about to face some major cleaning and pain.  Was I wrong!  Dr. Kau and his staff made sure that my visit was pain free as possible.  Throughout the procedure, Dr. Kau always asked how I was doing and to tell him at any time if I felt uncomfortable.  He explained issues he found using my x-rays and photos taken of my teeth so I can really understand what was going on.  Before I knew it, I was done with a full set of clean teeth to be thankful for!  I couldn’t ask for a better experience and look forward to my next visit in 6 months.   I will encourage my wife to switch to Dr. Kau and will be bringing my two kids here too!

Dr Kau, Dr Lindner and the rest of the staff are so sweet and they make the overall dentist experience so much easier. My boyfriend, Justin, was having a horrible tooth ache, and my mom had made an appointment with Dr Kau for him. He was nervous he might have to get his tooth pulled. But Dr Kau assured him he could keep his tooth, Justin ended up needing a root canal. With Dr Kau’s knowledge and experience he talked Justin through every step, and really made every appointment so much better. Most peoples perceptions of the dentist isn’t very good, but Dr. Kau and the staff changed the way i think of the dentist. My family and I have been coming to Dr Lindner for many years, and now Dr Kau is picking right where Dr Lindner left off. I would recommond them to anyone, I’ve only heard great things.

I have had dentist related anxiety ever since I was a child. I avoided going as an adult. I was referred to Dr Kao’s by my nutritionist and that completely solved my “afraid of dentist” problem. Pros: * Everyone at the office is SUPER friendly and nice (They treat you with respect and you feel like everyone sincerely cares about your well-being.) * Dr. Kao is extremely honest and transparent with the procedures (he laid out several options for a complicated thing I needed to have done. He also explained everything in detail so I knew what was happening and when). * Dr. Kao is very efficient. I think he is a superb dentist that helped me save a couple of teeth. * THEY TAKE INSURANCE YAY! Tips: * Because they are amazing, they are always booked. Make sure you call ahead. By the way, I am never going anywhere else to get my teeth looked at. So, there we have it. I have finally found my dental home in Los Angeles! Yay!

I was looking for a new dentist in the area I moved to and as well as someone covered under Delta Dental as provided by my workplace.  Found Dr. Kau through yelp and just had my first initial visit. Plenty of parking at the office.  The staff and Dr. Kau are very thorough.  They informed me that my prior dentists had been doing my teeth cleaning wrong by only using the ultrasonic device.  Interesting to note and makes some sense that one would miss stuff when the device is doing all the work. Only bad thing is that I had to plan 1.5 months in advance.  New patient visits are scheduled for 1.5 hrs so they have to be booked far in advance.  Also note that the initial new patient visit is only for initial check-up and asking questions.  Thankfully, I had no issues and was able to get my teeth cleaned as well during the initial visit.  Otherwise, I would have had to schedule another session for teeth cleaning.

Dr. Kau is great!  I came here based on his reviews and I am so glad I did. I highly recommend Dr. Kau and I am grateful to have finally found a dentist I will happily go to!! I am not a fan of visiting the dentist (which is why it had been a few years when I finally made an appointment).  Dr. Kau put me at ease and was really personable.  He explained everything in detail and made sure I was comfortable the whole time.   Dr. Kau is also the first dentist to convince me to get my wisdom teeth out.  He was so patient and didn’t pressure me at all.  He even gave me options if I really didn’t want to have them extracted.

As with a few of the other reviewers, I too was a loyal patient of Dr. Lindner, one of the most personable and  consciencous dentists i have met.  When he brought Andy Kau into the business, it was not without a good deal of vetting.  Andy made a seamless transition into the practice and deserves the 5 stars he receives from all the patients below who have reviewed him and the practice.  First, the entire staff is first rate.  Front office is friendly and efficient and have found several touch points ( phone, email, text) in order to remind you of an upcoming appointment.  Billing issues are handled promptly, on their part at least, and you are notified of any issues with your insurance.   Suzy and the other hygienists on staff do a fantastic job with the twice a years, and are extremely thorough in finding any developing issues in the teeth or gums.   The dental assistants that with with Andy are also first rate and work with Andy like Radar did on M*A*S*H somehow knowing exactly what the dentist will ask for.   Andy is never rushed and makes you feel like you are the only patient for that day.  His pain management is meticulous as he checks in with you throughout the procedure.  During the diagnosis, Andy pulls out charts, computer images, whatever is necessary to ensure that you have a full understanding of the upcoming procedure.   He has also made several investments in new technology which is always appreciated.  If their were more stars to add, I would add them for Dr. Kau.

Oh man, I wish everyone hadn’t given them five stars. That’s just gotta be total B.S, right? So here’s my take on it: Firstly there’s Andy (the fella with the DDS), who is so personable, adept and cool. I have a pretty extensive dental track record and his was the first injection I couldn’t feel at all – so he gets 5 stars. Then there’s Drea the assistant, who’s adorable (sorry, she is), skillful and really attentive – she gets 5 stars as well. The first time I called about my chipped tooth, I was given an appointment the very next day at 8 am. There was no awkwardness about payments or appointments (you know those offices that try to up-sell you on teeth whitening before you even begin your treatment?). Each person who walked by while I filled out papers greeted me with a smile or a handshake, and my insurance card was even walked back to me while I was seated (I guess I thought all office were run like the DMV). The front office gets 5 stars. The back office is observably clean and efficient – x-ray holders are taken out of autoclaved pouches in front of you and care is taken not to cross-contaminate keyboards, drawer pulls, etc. with gloved hands. You’re given a little orientation of the office when you’re brought in, so you’ll feel like their casa is your casa, as well as gain a sense of trust from that transparency. There’s even a photo timeline of the office’s history on one wall. In my book, that counts for a lot towards the integrity of the practice and the long-term relationship they seem to build with their patients. Tidbits: Technology and digital x-rays are a plus here. They’ll send you text alert appointment reminders. Also a plus is the free parking in the cute mid century building with it’s requisite 90’s waiting room. If they updated their pastel wallpaper, I’d have to dock them for being bourgie. Maybe. One wall in each operatory is made up entirely by a giant window – which is such a relief when you’re stuck in a dental chair for two hours.

I have to praise Dr. Kau once again! Earlier this year, I had to have several fillings done and I saw his new associate, Dr. Laura Chew. She is wonderful and she did an amazing job with my teeth. Now, FYI, Delta Dental is being real stingy with new providers, which means, that the patient has to put a hell of a lot more leg work into ensuring that our dentists get paid. Long story short, Delta decided that since the Dr. Chew wasn’t part of the in-newtork folks (since she is new) they charged me out of network prices, which is WRONG! Well, I went into the office and Dr. Kau and the staff are some of them most amazing people I have met. Not only did they fix snafu with the insurance, they assured me that they will continue to work with my since Delta is being a giant pain in the ass about new providers and such. Thanks Dr. Kau and staff for holding my hand through this process and for the excellent care! If you haven’t found a dentist yet, and are looking for quality work and customer service, this is the practice for you!

A WORD FROM YOUR DOCTOR