Arrowhead Creekside Dental
Tong Phillip Shin, DDS:
Practice Profile Page

Arrowhead Creekside Dental
T. Phillip Shin, DDS, FAGD
Glendale, AZ

★★★★★

35 REVIEWS
0 BEFORE & AFTER PHOTOS

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DENTAL TREATMENTS OFFERED

Dental cleaning

White fillings

Crowns

Inlays & onlays

Bridges

Clear aligners

Sedation dentistry

Porcelain veneers

Teeth whitening

Dentures & partials

Root canal treatment

Tooth extraction

TMJ treatment

Sleep apnea therapy

Dental implants

CLEAR ALIGNER SERVICES

OFFICE HOURS

Monday: 8:00 am to 5:00 pm

Tuesday: 10:00 am to 6:00 pm

Wednesday: 8:00 am to 5:00 pm

Thursday: 7:00 am to 4:00 pm

Friday: 7:00 am to 1:00 pm (by appointment only)

Saturday: Closed

Sunday: Closed

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BEFORE & AFTER PHOTO GALLERY

PATIENT REVIEWS

Dr Shinn was wonderful! . I went in for an emergency exam and begged him to extract my tooth same day due to the pain .. . my nerves were everywhere, but he was just so gentle, quick, and informative.. He was so amazing at explaining things and informing me of the entire process start to finish. He is confident and! did a phenomenal job with my stubborn root!  His assistant was very pleasant. The front office person was nice as well, and was able to give me additional time to pay remaining balance

FYI – if anyone is considering Invisalign – I met with Dr. Shin Arrowhead Creekside Dental yesterday and he’s amazing! I come from a family of dentists – so as you can imagine picking someone to do my orthodontics as an adult isn’t the easiest decision – but Dr. Shin is clearly someone who goes above and beyond to not only correct any alignment issues but also maximize aesthetic benefits at the same time. Can’t wait to get my first set of trays next week!

All of the staff is very friendly and helpful. They did a great job explaining my treatment plan as well as follow up procedures. Dr. Shin is also an amazing dentist. He is very quick and smooth, even though today my three extractions gave him a little fight back, he stayed upbeat and positive and his vibe really put me at ease. Thank you to all the staff here, always my first choice for dental procedures.

I feel sorry for dental offices because so many people dislike dental work It’s a thankless profession to a degree.  I mean, EVERYONE needs to take care of their teeth, but so few people really look forward to a visit, you know? So here is a loooong review. OUR NEW DENTIST Dr. Shin and his staff are a rare find. The office is slightly tucked off to the side of one of the medical buildings in the Arrowhead Creekside Plaza–next to another dental office.  Look for the little clock tower and the office is on the left side of the building if you are facing it from the parking lot. I cracked a molar the night before starting a great new job, and I chose Dr. Shen in a panic after reading as many dental reviews as I could find and asking all my friends. They saw me as a new patient immediately and placed temporary crowns.  When I accidentally knocked one off a week later, they squeezed me in quickly to fix it.  The permanent crowns are on now, and here is the most shocking thing: IT DOESN’T HURT AT ALL. And my mouth and bite feel NORMAL AGAIN. My entire jaw doesn’t feel crooked any longer. Holy cow. I mean, seriously??? I haven’t taken a single Advil.  My head doesn’t hurt. I can actually sleep comfortably.  I thought it was a fluke after they did the temporary crown a few weeks ago, and it was a little tingly when he was numbing the areas, but it feels totally fine.  I keep tapping it to see if it’s still numb, but I feel everything just fine. I mean, I just had pizza for lunch. Yum! From Doda’s Pizza–see that review.) Nice crispy crust and all. The other thing is, the new teeth look good, like teeth.  My crowns from last year look like big flat plastic computer key tabs in comparison.  I bet he does some really great cosmetic work as well. Dr. Shin also makes use of some pretty cool tech stuff. He also takes the time to explain everything and the alternatives for your care, then gives you time to decide what to do.  There is no hard sale/up sale. People, it’s dentistry. Plumbing, electric, car stuff–it all costs money.  It’s not going to be free.  I was pleasantly surprised at what my dental work cost. I found it to be very fair in pricing. Also, he’s a nice guy–very personable, and his office peeps are really nice.  He also has sedation available if you are nervous like me, but I didn’t need it the second visit after the numbing injections. This is not a super fancy spa dentistry office. You will not be paying for the cost of new marble fixtures and lux massage chairs.  You WILL receive excellent care from a professional, kind, and ethical doctor of dentistry and his nice staff at a reasonable and fair cost in a clean and pleasant office. You also won’t wait 3 months for an appt. BEFORE WE FOUND DR.SHIN: I’ve had sensitive teeth for as long as I can remember, and dental work fills me with dread and anxiety.  I recently had such a horrible experience with a previous dentist that I hadn’t been in for even a cleaning in over 7 months. I just kept putting it off–until my tooth cracked all the way down to the gumline! My previous dentist could not get some crowns in correctly and they ached horribly for over 3 months. My husband and a coworker also had the same horrible experience.  They also had this awful habit of hounding you about a treatment plan every visit.  They kept insisting I had to “maximize” all my benefits each year and would call frequently to tell me “how much beneft dollars” I had left and, how these should really be done prior to December. My husband and I spent over $6500 out of pocket after insurance in a year, and were told we’d need roughly $7000 more of work before the $5000+ for future Invisalign. We had roughly 2 crowns each and some fillings.We didn’t like going to the dentist–but we were good about annual exams and cleanings every 3-4 months-so we weren’t disasters when they saw us. They could not get my bite correct and it left my whole mouth crooked for almost a year! Thanks you so much, Dr. Shin and staff.  We’re so pleased to have found our new dental office!

This is easily the best Dentist and dental office in AZ. Dr. Shin is genuinely kind, thoughtful and focused on delivering the most professional care for his patients. They are very conscientious about health safety regarding Covid19. our much appreciated (and loved) Dental Hygienists They is are so informative as they busily x-rays and clean your teeth and gums The office staff are welcoming, considerate and conscientious about dental benefits, which is so helpful. I hope Dr. Shin and his entire team never retire!

Phillip Shin, Thomas Rogers (DDS), Dental hygienist and front staff are excellent. My only regret is not going to them sooner! They were on time, informative, friendly and professional. I received the most comprehensive and thorough exam ever. Update: I have had many appointments with Dr Shin throughout the year. Dr Shin and his staffs commitment to excellence has been unwavering. He remains attentive to not only my dental needs but my financial concerns. With children at home, this aspect of patient care is imperative. I would give Arrowhead Creekside Dental ten stars if I could. I recommend this practice without hesitation!

I found this dentist on Groupon and decided to try it out. I have been here for a few cleanings and some filling replacements. The staff has always been exceptionally friendly, and I feel like I can trust the dentists and their staff. I have not been pressured to purchase anything not covered under my dental insurance. I highly recommend this dentist if you aren’t happy with yours or if you’re looking for an honest one!

Dr. Shin and his staff at Arrowhead Creekside Dental are amazing. I’m very fortunate to have found this dental practice as every time I have the best experience. Everyone is so nice and professional and I’m always impressed with the results. Everything about this dental practice is perfect, I wouldn’t change a thing. I’m halfway done with my Invisalign treatment and I can’t believe how quick it is going. If you’re looking for an experienced dentist with I suggest you go to see Dr. Shin.

Longtime patient because of all the wonderful staff. From the moment you walk in the door the ladies at the front are warm and always communicate if schedules are running behind on the rare occasion. We love our hygienist Katie, and love that when staff come to work at Arrowhead Creekside they stay. In all honesty you feel like family. My kids love going to the dentist. Dr. Shin is amazing and always gives you his time to talk through treatment or any concerns. We moved out of town for college years ago and returned on breaks because we loved the service and care. We couldn’t find another place that gave us the same thing.

I have been going to dr Rogers for many years now and have always found my dental experience easy, comforting, and top notch. He uses top of the line dentistry tools and procedures. The staff is awesome and the dental hygienists are the best. I think Wendy is just the best. Now that Dr. Shin is on board he is a great addition to the office. Thanks for taking such good care of my teeth!!!

I really love this place. I feel like everyone in the office goes above & beyond. When you walk in your greeted warmly. The women in the front office are very nice & work well together. I never have to wait hours to be seen. Im having some gum issues. I have been back for a couple appointments. Dr. Shin is like a dental warrior..lol! He is not giving up on my gums, he is pulling out all the therapies-interventions to get my gums back to health. Oh and my deep cleaning with Danielle was amazing. I mean it hurt, but she kept me laughing. Thank you

Very friendly and efficient. Also very gentle. The doctor and staff are very transparent about the cost of treatment, ensuring patient and doctor are aligned so there are no surprises. The doctor and hygienists are empathetic but never condescending. I’m extremely anxious about getting in the chair but I trust Dr. Shin. Would definitely recommend.

I can’t say enough about Arrowhead Creekside Dental. Whether I needed an emergency visit for a chipped tooth or broken crown, or they are giving me a routine cleaning, they are FANTASTIC.  The staff is so wonderful, you are called back right on time and you are treated with respect and appreciation. Dr. Shin explains all treatments and procedures thoroughly and with kindness. Make the right choice and start coming to ACD!

 I was referred to Dr.Shin this past week in  for some cavity work along with my first Crown filling. I was very nervous but Dr. Shin and his staff made me comfortable and calm during the long procedure that I was fully pleased with the outcome. My teeth look beautiful and I couldn’t be any more pleased! I’ll drive the extra time it takes to go to this office because the service and treatment I receive is worth every minute of my time. If you’re looking for a dentist office that takes pride in the work they provide as well as makes you comfortable with the not so pleasant dental work that we all go through at times then I can assure you that you’ll be happy with the services this dental staff provides. Thank you for taking care of my smile for all of these years! I couldn’t ask for a better medical staff to have on my side!

Phillip Shin (DDS), the Dental hygienist and front staff are excellent. My only regret is not going to them sooner! They were on time, informative, friendly and professional. I received the most comprehensive and thorough exam ever. Update: I have had many appointments with Dr Shin throughout the year. Dr Shin and his staffs commitment to excellence has been unwavering. He remains attentive to not only my dental needs but my financial concerns. With children at home, this aspect of patient care is imperative. I would give Arrowhead Creekside Dental ten stars if I could. I recommend this practice without hesitation!

Generally, I despise going to the Dentist. This office has changed my experience. I’m horrible at taking care of my teeth sometimes but Katie (the Dental Hygienist) had probably the softest touch out of anyone that’s dug in my mouth with sharp hooks and needles. Even the deep clean I needed for my gums didn’t really phase me. The Dentist, Phillip Shin, was professional, educated me in what he saw with my X-Rays. The bonus was he relayed the information in a way that didn’t make me feel bad. Thank you. I hope to continue my visits here and will probably actually start scheduling a routine visit and not scare myself away.

Everything about this office is great! You receive enough reminders so you don’t miss your appointment. Caitlyn is an amazing hygienist -she is professional, knowledgeable and personable. Does a great job answering your questions. Can’t say enough great things about Dr. Shinn. He is very thorough and really cares about his patients. He is honest and never tries to sell you services you don’t need. He Is conservative in his approach. This visit I have a crack in a back tooth that many dentist would rush to perform a root canal then place a crown. He told me to watch the tooth and if I experienced any problems to come in but it was his opinion the tooth was fine for now. I can highly recommend this office.

Excellent experience with a root canal. Dr Shin was professional and kind and took the time to explain my procedure. Dr Shin has up to date knowledge and equipment. He is detail oriented and takes pride in his work. Office is clean and the staff professional. All Covid 19 guidelines were followed. He was available without delay to renew a prescription I needed immediately. I feel very fortunate to have him as my dentist. I strongly recommend him for outstanding dental care

I called on a Thursday with a dental emergency and set my appointment for the following week. They called me back same day and gave me a cancellation appointment so I could be seen next day. The staff was professional and friendly. They made me feel super comfortable and the bedside manner of the tech and Dr. Shin are top notch. They preformed a root canal on my lower back tooth which is considered a difficult spot, but they efficiently treated me in a short amount of time. I will now always go back to this office.

Ever since moving to Arizona from LA, Dr. Shin and his amazing team have been my team of dental needs. First off, I would just like to say how much they go above and beyond for their patients in every shape and form. They are the BEST group of people I’ve worked with. I found this office on yelp because of their amazing reviews and I had a dental emergency. I called the office and right away was greeted and taken in the same day i called. I was seen by Dr. Shin and he is seriously the nicest dentist I’ve ever met. Very outgoing and keeps the conversation going instead of making things so awkward. He took care of me and knew just what i needed. All in all I had 4 wisdom teeth taken out and some root canal work and the process went so smooth and made things very easy for me in terms of point of contact when I had a question about something. They will treat you like family. They know me by name and every time I walk in it’s like they are so happy to see me!! Makes it very comfortable for the patient; you forget your in a dental office. I just want to take the time and write this review because truly they deserve the recognition for being so awesome to their patients and taking the time that’s necessary to make everyone feel so comfortable. Thank you Dr. Shin and your amazing team from the bottom of my heart for making me feel right at home. You can’t be praised enough when you do such a remarkable job and maintain a reputation this good.

This practice is great! Very organized and I cannot say enough amazing things about Dr Shin. He eased me from the very moment he sat down. Having an extraction was extremely nerve wrenching, but his accuracy and ease was more than I expected ! He is very knowledgeable, and explained everything in detail… he seems very caring in regard to the health of his patients and I will continue to come to this office. Front office staff as well as the assistant were so kind and helpful as well!

So for a number of years I stopped going to any dentist due to a series of really bad experiences (nerve damage, expense, poor work) that increased my already-ginormous anxiety to debilitating levels. But I was referred to Dr, Shin and his staff and wow, has it been life changing. They all took the time to get to know me, understand my concerns, and go out of their way to make me feel comfortable. Today marked the 4th or 5th visit after starting a treatment plan, and it was just a cleaning. They were efficient, accommodating, and once again have reassured me that I’ve made the right decision to come. I am so thankful for you all!

Dr. Shin is great. I did have a small issue with the hygienist when I asked for a topical before cleaning. I had already told her how nervous I get at the dentist. She insisted I didn’t need it because it only worked on the gums. I told her I was done and sat up. I told her if she wasn’t going to use that then i needed NO2. She immediately said that only causes an altered state. She back pedaled and said I wasn’t saying I wouldn’t use the topical. We proceeded with the cleaning and she used the topical. I’m 65 and know my mouth sensitivity! I don’t need a hygienist to tell me I don’t need it. Even though this happened, I would still recommend the office!

Dr. Shin is amazing! So is the entire staff here. Don’t trust anyone else to fix or maintain your smile. I got Invisalign and I’m SO impressed with the results; I was done even sooner than I thought I would be. Dr. Shin is great at what he does and is a bit of a perfectionist which I really appreciate. I also got bonding veneers put on my front teeth and they are beautiful and look so natural! I can’t thank Dr. Shin and his team enough for the amazing transformation they’ve given me. Recommend anyone looking for a new dentist to make an appointment here!

Amazing Cosmetic Dentist!!!* I finished my Invisalign and it looked great – then we decided to do just two veneers to get the best shape possible (I’m OCD bc I have a tone of dentists in my family)… anyway…. of course everyone in my family warned against it bc of the skill and precision it takes to do just two teeth… saying that most dentists mess it up bc it is so much harder than just replacing all of the front teeth… well… they didn’t have Dr. Shin’s eye for perfection apparently 🙂 I of course ignored them because I had seen some of Dr. Shin’s work and could tell he would make sure it was perfect … and let’s just say every single one of them has since said, “we are so glad you didn’t listen to us and settle- they look amazing!” I couldn’t be happier :)) My before and after photos are below … just got them on today so my gums are still swollen but so amazing!! Thank you so much!! ——– FYI – if anyone is considering Invisalign – I met with Dr. Shin Arrowhead Creekside Dental yesterday and he’s amazing! I come from a family of dentists – so as you can imagine picking someone to do my orthodontics as an adult isn’t the easiest decision – but Dr. Shin is clearly someone who goes above and beyond to not only correct any alignment issues but also maximize aesthetic benefits at the same time. Can’t wait to get my first set of trays next week! I’ll update the review with my photos once I have before/afters.

It has been a while since I’ve been to the dentist and I was nervous about picking a new dentist. A friend recommended Arrowhead Creekside and it took me a couple of months to actually make an appointment. I was nervous and anxious about going but they really went above and beyond to make me feel at ease and relaxed throughout my visit. They were also very communicative with me before each process to make sure I understood what was going on, and during the process they frequently checked to make sure everything was ok. I was very lucky to have been referred here, and I highly recommend Arrowhead Creekside Dental!

Best dentist and dentist office hands down!!! I went for my consult and everyone was so nice and welcoming. I forgot her name, but the woman who brought me back was very sweet and she explained everything as we went and showed me everything. Dr. Shin was great. Very nice and smiled the whole time. Explained everything in great detail. I was very comfortable and didn’t feel pressured by anyone at anytime. Went back today for my cleaning. Again, very nice staff! Danielle was great. She explained everything and was a gentle as she could be with my sensitive gums and teeth. She knew my time was valuable because I was on my lunch hour. He explained everything I needed to do. She said my gums should feel better soon, maybe by tomorrow. I brushed my teeth before bed and I had little to no bleeding. I was amazed! I am so happy and now I can’t wait to get back in to do my Invisalign. Thanks Dr. Shin and Arrowhead Creekside Dental!!! You are all amazing!!!

Came in with tooth pain and was greeted by a very friendly and helpful receptionist. Signed in, then quickly taken to the back for diagnosis. The dental hygienist was also very kind and helpful and informed me I would be needing a root canal. Next was introduced to Dr. Shin who was (no exaggeration) the friendliest dentist I have ever been to. He was very informative and professional and prepared me for the root canal. I’ve had multiple root canals in the past and this one seemingly flew by and before I knew it I was done and I was pain-free. Dr. Shin and the assistant made an excellent team. Will definitely be returning for all my future dental work and highly recommend Dr. shin to anyone.

I really love this place! Everyone is very friendly, professional and on point. I will definitely be recommending them to my friends and family as well as returning there for my personal dental needs. Best customer service I’ve ever experienced at a dentist. Makes me look forward to my next appointment. Thank you guys for everything you do.

Dr. Shin and his team are incredible! I am a dental rep and I have lots of choices here in the valley. I chose Dr. Shin because of their professionalism and digital technology. His hygienist, Danielle, is amazing. Excellent bed-side manor for someone like me who has anxiety. If you are shopping for a new dentist I would strongly recommend Dr. Shin!

Amazing staff and Dr Shin is Awesome ! I had all my teeth removed and got top and bottom dentures. They fit perfectly, so perfectly that I sing all the time in public and no one even knows. Update 2/10/20 Since having top and bottom dentures done, I have had only 2 adjustments. I am getting ready to start a new job as a Karaoke Host at a top bar in the Valley. This place is Top Notch ! Thank you for helping me get back to what I love most singing and entertaining. I feel so wonderful to meet everyone these days.

I’ve been coming to Arrowhead Creekside Dental for at least 10 years now. There’s a reason for that; I trust everyone who’s ever worked with me at this office, from the hygienists to the dentists and everyone in between. Dr. Rogers has a way of making me feel comfortable and at ease prior to starting his work. He remembers things about me and my family and always asks about things during my visits. Dr. Shin is newer to this practice, but is exceptional in his understanding and commitment to dental care. He brought a number of convenient new technologies to the office upon and after his arrival that make the office much more leading edge. As an example, I needed a crown replaced this week. Typically I’d go in, they’d measure the spot the new crown needed to go, remove the old crown, clean the post, and then send my crown measurements to a lab. I’d then have to come back another day to get the crown put on. Now, though, they have a milling machine in office. The doc takes a couple scans of the old crown, then of the space after the crown is removed, he then perfects the design and boom, 30 minutes later It’s coming out of the machine nearly ready to go. A little trimming then baking it to harden, and it’s ready to go on in the same visit! This is amazing and makes the process way more convenient! I also really appreciate that Sandy and Allie in the front office always remember me when I come in; they say hi and ask how things are going. It really is a great experience all around! I highly recommend Arrowhead Creekside Dental for your dental needs!

I cannot express how happy I have been with the service that I received. Dr. Shin explained everything in detail as to what he was doing during theprocedure. He was meticulous, detailed, and perfect in his execution of my new smile. I cannot reiterate how pleased I am. The staff was efficient, friendly and put me at ease. I am beyond pleased. This location is on opposite ends of town for me, but I have such confidence in Dr. Shin and his group that I am coming back and will highly recommend him. He is my new dentist! Thank you Dr. Shin!

I finally decided to come to the Dentist and get a consult for Invisalign and Cosmetics. Words cannot describe the experience I recieved! The front office welcomed me and knew my name coming in. Then I recieved a 3D scan to show my bite and teeth. Dr Shin explained to me everything and more on my options. I decided to start Invisalign with him! If you are looking for a trustworthy office and doctor, I recommend seeing this office! Top notch!

Highly recommend Dr. Shin! The entire office staff is professional and friendly. I could feel that Dr. Shin really cares about his people and patients. He took great care of me and I trust the treatment he recommends is precisely what is best for me.

A WORD FROM YOUR DOCTOR