Baldwin Park Family Dental
Evelyn Ortiz-Castillo, DMD:
Practice Profile Page
Evelyn Ortiz-Castillo, DMD:
Practice Profile Page
Evelyn Ortiz-Castillo, DMD
Orlando, FL
★★★★★
35 REVIEWS0 BEFORE & AFTER PHOTOS
SKIP TO FOLLOWING SECTION:
DENTAL TREATMENTS I OFFER MY CLEAR ALIGNER SERVICES MY OFFICE HOURS SCHEDULE YOUR APPOINTMENT ONLINE BEFORE & AFTER PHOTO GALLERY MY TOP PATIENT REVIEWS GET TO KNOW ME BETTERDENTAL TREATMENTS OFFERED
A list of major dental treatments which I offer my patients:
Dental cleaning
White fillings
Crowns
Inlays & onlays
Bridges
Clear aligners
Porcelain veneers
Teeth whitening
Dentures & partials
Root canal treatment
Tooth extraction
TMJ treatment
Dental implants
CLEAR ALIGNER SERVICES
OFFICE HOURS
Monday: 8:00 am to 4:00 pm
Tuesday: 7:00 am to 4:00 pm
Wednesday: 7:00 am to 4:00 pm
Thursday: 7:00 am to 4:00 pm
Friday: Closed
Saturday: Closed
Sunday: Closed
SCHEDULE YOUR APPOINTMENT
BEFORE & AFTER PHOTO GALLERY
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PATIENT REVIEWS
Check out what some of our happy patients are saying about us:
★★★★★
Also the location is great and parking is always easy.
★★★★★
Wonderful dental office, From the receptionist to the hygienist and then ending with the wonderful Dentist! Everyone is so welcoming, helpful and makes you feel at home. I personally dread going to the dentist but the staff and overall ambience makes going to the dentist a comfortable task. Highly recommend going here for your dental needs!!!
★★★★★
Baldwin Park Family Dental is great! I went for a cleaning and ended up having to come back for some fillings. I was able to make my appointment just 2 days after the consult. The receptionist was very helpful and inviting, and the hygienist was nice and knowledgeable. The facility is clean and located in a beautiful area. Dr. Ortiz is professional and caring and made me feel comfortable throughout the procedure. I am very happy I chose this place and will be coming back for sure.
★★★★★
I have been coming here for years and always have the same wonderful dental hygienist, Liz. The staff is always professional and they are always on time for appointments. No one loves going to the dentist, but this office does a great job at making you feel comfortable and they really do get to know you. If you are looking for a new dentist, I highly recommend Baldwin Park Family Dental. There is parking on the street or around the corner and I rarely have an issue with parking. Dr. Ortiz is also super friendly and very knowledgeable, you won’t be disappointed and they take almost all dental plans.
★★★★★
Love this place and we have been going there as a family for 3 years now. Everyone is always so accommodating even when I have to come in for a cleaning with my two very young kids. Everyone there interacts with my kids while I’m having procedures done and the dentist is very nice and personable. Recommends procedures that maybe needed but never pushy about it . Very humble and recommend her to anyone!
★★★★★
Being completely new to Orlando, this dental office is the third place I’ve come to and I’m glad I did. They have the latest technology in equipment, the staff is professional and very knowledgeable, and the environment is clean and peaceful. They listen to your concerns and address them head on. I had a very pleasant first visit today. Two thumbs up!!
★★★★★
We absolutely loved going to Baldwin Park Family Dental, the staff is super friendly, the service is amazing and Dr. Ortiz was great! My wife went there for a root canal, and Dr. Ortiz and her assistant explained everything, walked us through the procedure and made sure my wife was comfortable at all times. If you don’t have a dentist yet, I recommend you to try it out I’m sure you will love it too!
★★★★★
Yes I do not like to go to the dentist ever since I was 8. I had spacers in at that age and had to go once a week for atleast a year to get them adjusted. Now that I am 51, I still get that anxiety but it has greatly subsided since finding Baldwin Family dentist over a year ago. Their ability to make you feel relaxed and their gentle hand ensures me that we found the right dentist.
★★★★★
I have been a patient at this practice for years and have always recommended it to friends, but haven’t found time to write a review. Following my 8YO son’s recent experience, I now feel compelled to compose one. My son chipped his front permanent tooth really badly in a freak accident. We called the office, and they were able to rearrange the schedule and see him within an hour, in the meantime providing us with advice on how to keep him comfortable. While he was being seen, and as it turned out that the larger part of his tooth was gone and the nerve exposed, the staff tirelessly worked to find an endodontist specialist to perform a root canal the same day. As a result, several hours later, his considerable discomfort has ended. The next day, he was seen again and his tooth beautifully restored. I cannot thank Dr. Ortiz and her staff enough for their compassion and kindness and remain in awe of their efficiency and quality of care.
★★★★★
Everything went according to and sometimes beyond my expectations. I received thorough explanations on the state of my teeth and what I could expect in the future. There are other dentist office’s I’ve visited in the past that shovel you from room to room, and the dentist barely bothers to even visit. This definitely did not happen here. I agree with a previous poster that I almost mistook the hygienist as the dentist, because she seemed so knowledgeable.
★★★★★
I had such a great experience here. Only thing I wish they would address is parking because in my experience its not easy getting a space n front of the office but my experience was great. I got lured in my a $60 mailer coupon and wound up spending over $600 (no insurance) but no complaints from me. I will be back. Thy made me feel extremely comfortable and put no pressure on me.
★★★★★
I’ve been going to Baldwin Park Family Dental for about three years now. The staff has always been incredibly pleasant and I’ve had great experiences with teeth cleanings (and general dental procedures). I had an appointment recently, during the covid pandemic, and the staff was fully equipped with PPE (masks, gloves, face shields, etc.) to help keep themselves and patients safe!
★★★★★
I left this dentist office over a year ago because I had come in with two cavities (side note: I’ve never had issues with getting fillings before this). The fillings this dentist placed were done so deep that they hit my root/nerves. I had come in with pain that was so strong it gave me a headache. I couldn’t even eat on that side of my mouth. This office’s dentist kept reiterating to me that it’s normal to have pain post-filling and to give it time. I have never had pain a month after a filling… that was not normal. This dentist never referred me to an endodontist either. I was in so much pain, I had to seek a second opinion. I saw a new dentist and they referred me to an endodontist. Turns out… I needed two root canals, both being the teeth that she performed fillings on. After two root canals and $4,000 later out of pocket… I am still having pain to that side. And this all started by coming into this office for fillings. I do not recommend this dentist. She told me I also needed braces or Invisalign, which is very expensive, and my new dentist stated it was not necessary.
★★★★★
I have high anxiety when it comes to the dentist. And the office has been so patient and understanding with me. I was supposed to have an appointment yesterday but had to leave because I had an anxiety attack. And I was amazed. Which may seem shocking but I was. In my past if I had freaked out I would have been belittled, cursed at, and called baby. And that was by different doctors. So i love this office. They make my feelings valid and won’t force me to do anything when I’m in that state.
★★★★★
Dr. Ortiz-Castillo is a superb dentist. I’ve been enjoying this wonderful dental practice for many years. In my experience both the staff and Dr. Ortiz are very caring, professionals who put the client first in every way. The whole office has a happy and efficient ambience and I recommend them to anyone who is looking for dental services.
★★★★★
Baldwin Family Dental is wonder! I had a temp tooth break on a Sunday and left them a message Sunday afternoon. First thing on Monday they called and I was in the office by 8:00. They understood the situation and immediately got me a temp solution to get me through until my new temp tooth could be completed at the lab!!! How is that for excellent service!
★★★★★
Highly recommend this Dentist office. I was an individual who put off going to the dentist because of fear and previous bad experiences. Dr.Ortiz-Castillo makes you feel comfortable from the start. I had neglected my teeth for years and she never made me feel guilty. Her staff was also very welcoming and helpful. I look forward to many more wellness visits in the future ! 🙂
★★★★★
Dr. Evelyn is the BEST! I was nervous going to the dentist since I hadn’t been in 4 years. They took X-rays of my teeth and recommended what needed to be done. We put together a plan to fix my teeth and started work. I’m pretty soft when it comes to my teeth being worked on but Doc was very good about it. She knew I was nervous so she took her time and made sure I didn’t feel a thing. By the time we got done fixing all my teeth I was pretty much a professional at being worked on. I’ll be going back for regular cleanings! Thank you!
★★★★★
I’ve always been skeptical about dentists. In my previous experience they are always recommending I get certain things done to my teeth when, in reality, I don’t need it. The team at Baldwin Park Family Dental has always been upfront with me on what is necessary and what is recommended. I appreciate their honesty and they’ve earned my trust in knowing what is best for me. Their staff is incredibly friendly, their office is clean, and this past year they’ve taken all the necessary precautions to make me and others feel safe during a pandemic.
★★★★★
Honestly, I have so many good things to say about this office I don’t know where to start! First of all, the staff is amazing. They are incredible welcoming and friendly as I was greeted immediately when I walked through the door. I didn’t have to wait long, but I could sit in that beautiful and modern waiting room all day! Dr. Ortiz-Castillo was FANTASTIC! I’m a little afraid of the dentist and she made me feel comfortable with her smile and hilarious sense of humor, while still be professional and helpful. She explained every thing thoroughly and I left feel brand new. I would highly recommend this office!
★★★★★
I can’t figure out for the life of me why this place doesn’t have 5 stars. This is easily the best dentist experience I could possibly imagine having, every time I go in. The technology they have is top of the line, and so is the care they give. The staff is all SO accommodating, friendly, and knowledgeable, and their Covid protocols are extremely impressive. Dr. Ortiz is very talented and her bedside manner is impeccable. I usually have Liz as my hygienist- request her if you can!
★★★★★
I really love this office. The way I’m treated at this office is unlike any other dentist I’ve been to. Everyone is so nice and caring. I never feel like a number. I am very confident about the staff working in the office and the recommendations Dr. Ortiz makes on my behalf to achieve the results. I am confident I am in the best of care when coming to this office. Highly recommend.
★★★★★
The office staff is very friendly and my dental hygienist Lori C is outstanding. She is very gentle and listens to your needs and concerns and accommodates the teeth cleaning appropriately. And she remembers them from visit to visit! I would recommend this office for the best dental care.
★★★★★
I had a really positive experience here. The staff was very nice, I did not wait long. My hygienist was personable and kind. I felt like everyone was honest and up front and there was not any hidden fees or upcharges. I was impressed that they could do my x-rays right in the chair, and I felt well informed about my teeth and how to take care of them.
★★★★★
Dr. Ortiz is fantastic! She is so nice and always professional. I love her hygienist, Lori, too. They are gentle and caring, and I look forward to my 6 month check ups here each time. I had a bite guard made here for night time clenching and Dr. Ortiz took A LOT of time with me to make sure it fit just right, because I am super particular about this kind of thing. She is so patient and always happy! 5 years later and this bite guard is still in good shape. Worth the investment. The location was convenient for me as well, but even after we moved out of Baldwin Park I kept coming back and I am glad I did.
★★★★★
It’s something more than impressive to find a dentist’s office that makes you feel welcome, at ease, and above all, comfortable. From the moment I walked through the door, I was greeted with both professionalism and kindness. The dental assistants were very informative and did a great job detailing what the different options were for the work I needed to get done. Above all, though, had to be Dr. Ortiz and how incredible she is. She allowed me to make a last minute appointment and took the time to really work with my situation. She was very communicative throughout the entire process, very personable and understanding, and most importantly, is a phenomenal dentist. I have gone to probably 4 different offices in Orlando, and have never found an office with a team as solid and ready to help as this one. I have definitely found my new permanent dentist!
★★★★★
I have to give huge props to this dental office. The first time I went there, the hygienist was so thorough and knowledgeable that I almost mistook her for my dentist. I’ve really been apprehensive over dental offices since childhood, and during my procedure, they went out of their way to make sure I was comfy, not in pain, etc. THAT in itself is a big plus with me. The office itself doesn’t’ come across as a dental office. It has bright lime colored walls, and other bright happy colors that seemed to take my focus off the procedures, in a good way! Granted, I haven’t been going here long enough to remember everyone’s names, but I have met enough of the staff to report that everyone here is friendly, funny, and helpful, just making it a wonderful experience. Would recommend Dental Excellence to others, definitely.
★★★★★
The Baldwin Park dental team is amazing. They are prompt, professional, and very personable. Our two teenage sons have had great experiences with their routine cleanings and look forward to returning every time. Liz does an awesome job and is very nice. Today the team took our temperatures as a special precaution with the current Corona Virus epidemic. I felt at ease and safe in their office. Keep up the good work guys!
★★★★★
10/10 service, professionalism, timely, entire staff is so kind, accommodating, and knowledgeable. One example: I didnt have child care for my appt so my babies came with me and they took care of my kids while I got my teeth cleaned. A receptionist even put my baby to sleep. That’s more than I can ask for at any office. I was in and out in 30 minutes routine cleaning.
★★★★★
My son and I had our first visit today at Baldwin Park Family dentist. We loved the staff and felt everyone was truly working with our best interest in mind. I highly recommend the practice to others! Our wait was less than a minute and we were greeted with professionals who made us feel comfortable during the entire visit.
★★★★★
I had an emergency over Thanksgiving weekend. One of my crowns fell out. I called Fri. after TG & fortunately someone was there answering phones. I was able to get an appt. Monday. I had never been to this practice before. They contacted me via messaging w/a reminder. I found the staff to be extremely friendly and caring. I thought I was going to need a new crown, but amazingly they were able to cement the old one in place. They certainly could have told me I needed a new crown-how would I know. They were honest & I am grateful for that. I would highly recommend them.
★★★★★
BEST DENTAL STAFF EVER!!!! Let’s face it…NOBODY is really a fan of the dentist or having to go (except my strange little girl), BUT, the entire staff is absolutely amazing and completely wonderful! They talk you through absolutely everything that they feel is best, they are very thorough and they ALWAYS call to make sure everything is ok later that day and the next day! So thankful to find such a great place!!!!
★★★★★
Hands down the best dentist in town. Would give them 6 stars if I could. Dr. Ortiz and her staff are wonderful and simply some of the nicest people you’ll ever meet. They truly care about their patients and I trust them completely, not just with the care I receive but in all their recommendations. Everything they do or suggest is with patient’s best interest in mind, which I can’t say about every dentist I’ve been to. I’ve been coming to this location for over 10 years now and wouldn’t think to go anywhere else. The quality of care I receive is simply unmatched. I often joke with Liz the hygienist that if she moved to Tallahassee I would still come see her because of how incredibly good she is at her job, not to mention one of the sweetest people ever. Amazing place with amazing people, and this coming from a guy who used to hate going to the dentist! I now look forward to my visits there and find them to be genuinely relaxing. Keep up the great work Dr. Ortiz – you guys are the best!! 🙂
★★★★★
My first experience with Baldwin Park family dental was a good one. My hygienist was welcoming and worked efficiently. I was impressed by their scanner that created a 3-D model of my teeth and bite… no more yucky impressions! Dr Ortiz seemed very knowledgeable and spent more time with me than other dentists usually do. They have a great special for new patients. Recommended!
★★★★★
I went in with a request for metal crowns, which most dentists think is “odd”. I want metal instead of porcelain for several different medical AND personal reasons. My oral surgeon agreed, but unfortunately didn’t work with any labs which used metal (only white glass or porcelain) so off I went to search for someone to do metal crowns. For SIX MONTHS now, I’ve been wasting money for ofc visits and repeated xrays, going to multiple dentists offices all over town, being incessantly told either “sorry but we don’t use metal at all” or worse , such as “I don’t think it’ll be aesthetically appealing so I’m not doing it” but finally this dentist said “yes our lab does metal and even though I wouldn’t personally choose that option for myself, if that’s what you want, then that’s what we’ll do”. HUGE relief!!! Yes, my request is “weird” to most people but like I said , I have multiple reasons why I am dead-set on getting metal. I don’t think the other dentists should have shared anything other than their medical opinions. I really don’t care about their personal opinions (that I’ll look ugly with visible metal crown) FINALLY found someone willing to work with me, my budget, and just do what’s going to make the customer happy. Not only that, but the office is lovely, and the dentist and her assistants,xray techs and clerical staff were kind. Update 3wks later: crowns have been applied, look and feel good to me, plus I found out there’s 2yr warranty on them, so that’s a bonus.
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