Baymeadows Park Dental
Franklin Rios, DMD:
Practice Profile Page

★★★★★

DENTAL TREATMENTS OFFERED

Dental cleaning

White fillings

Crowns

Inlays & onlays

Bridges

Clear aligners

Porcelain veneers

Teeth whitening

Dentures & partials

Root canal treatment

Tooth extraction

TMJ treatment

Dental implants

CLEAR ALIGNER SERVICES

OFFICE HOURS

Monday: Closed

Tuesday: 8:00 am to 5:00 pm

Wednesday: 8:00 am to 5:00 pm

Thursday: 8:00 am to 5:00 pm

Friday: 8:00 am to 4:00 pm

Saturday: Closed

Sunday: Closed

SCHEDULE YOUR APPOINTMENT

BEFORE & AFTER PHOTO GALLERY

PATIENT REVIEWS

I had an emergency and needed to see the Dr ASAP. I was in a lot of pain, I sent an email on the website and the Dr called me shortly after. They were able to take me in right away and take care of the problem I was having. Dr Rios and his entire staff is very friendly, nice and welcoming. I love the fact that Dr Rios took the time to explain things to me that I didn’t understand when it came to my X-Rays and Dental benefits. I am very satisfied with the work done. I am glad to say I am PAIN FREE, Thank God!!! I’ve never been to a dentist that makes you want to come again. If you’re looking for a great dentist, look no further! I would recommend people come here. I am truly glad I came to this dentist.

I am a dental hygienist and recently had the opportunity to work with this office. What a great experience- Dr. Rios and his entire team are extremely welcoming and the experience was wonderful. I watched their interactions with their patients and feel very confident that this office delivers top notch, quality care to the community!

No other dental office comes close! Dr. Rios and his staff care about the patient and truly deliver a comfortable dental experience. I am treated as a participant in my dental well-being, and never made feel like I’m just another patient to them. If you are hesitant to see the dentist every 6 months, let this office change your perception.

Dr. Rios, thus far, seems to be perhaps the best dentist I’ve ever been to, and i’ve been to plenty. Where one dentist might suggest extraction, root canal, bridge, Dr Rios examines same evidence and reached a far more palatable conclusion. Proof that great minds really do think like me. Yelp should let us put our own headings on our comment. Woohoo is so 90’s.

I have been to multiple dentist in my life from a hole in the wall in South America to Hollywood style practices where the chair massages your back while you are getting your teeth cleaned. However I have never found one that feels like home till I met the Rios family and their staff. From the Infectious smile of Emily as she greats you coming in to the awesome conversations with Dr. Rios during any procedure about life and cars. This is a place I can truly trust as they have saved me from 2 root canals when another dentist could of easily considered it one. I appreciate your honesty and professional from everyone in your office.

Dr. Rios is by far the best Dentist I have ever had!!! He did a perfect job on my 4 upper front teeth 11 years ago and the still look great today. And, he does not suggest or push expensive work/crowns unless you absolutely need them (as in my case with broken teeth). The staff is always friendly and my cleanings are always great (most recently Kathy did my cleanings). I drive from Charlotte, NC to see family in Jacksonville and always make sure I come and see Dr. Rios rather than seeing someone where I live. I just have 100% in him.

Was provided with a friendly greeting by the front desk upon arrival and seen promptly at my appointment time. Dr. Rios and his staff were all very courteous and the service was quick and painless. It’s always a pleasure coming to Cypress Point Family Dentistry! Thanks guys!!

It was a great experience as a new patient with Dr Rios and his team at Baymeadows Park Dental. Having dental fears dating back to childhood I was a bit nervous about what to expect going to the dentist. It was quickly put at ease within an environment that is calm and completely professional. I would highly recommend them to anyone looking for great service in a convenient location with a first class staff that handles anxious feelings with great care.

Best dentist I’ve ever seen! Dr Rios and his team are so amazing. They take away the threatening stigma of dentist trips and focus on getting you healthy and treating you like family. Emily up front is so sweet and awesome at her job! If your looking for a new office make this your home! I feel so confident in my new smile and will recommend them to all my family and friends. Imagine looking FORWARD to going to the dentist!

I have been going to Dr. Ríos office for more than ten years. From the time you step into the office you feel very welcomed by the friendly staff. Dawn always does a superb job during my teeth cleaning and makes the time fly with nice conversation. She also does a very good job explaining how my teeth are doing. Dr. Ríos experience always shows and I’m confident in any procedure he suggests. I highly recommended it!

Amazing! I’ve had an amazing experience with this office. Dr. Rios and staff have become like an extended family. His touch is very light when working on your teeth. He explains everything and I mean everything. I still have more visits planned but the apprehension is gone. All visits were not only painless in the office but painless at home as well. The dental hygienist is so gentle. It’s obvious she loves what she does. Thanks to her I discovered my blood pressure needed some attention. That’s been resolved because of her. I was a person who actually would throw up before dental appointments due to anxiety. Yes…throw up!!! Needless to say that’s a thing of the past. There are many who fear the dentist office. I am no longer a member of that group. There are no hidden charges. I’ve been misled by other dentist on their charges…not here. If you’re searching for a Dentist with compassion and integrity, then look no further. Dr. Rios and his staff are the real deal!!!

Amazing friendly staff , treat you like family form the first visit . Thoroughly explain everything they are doing and all related expenses and how it relates with your insurance. Always on time with appointments, which is great because there is nothing worse in my opinion than making an appointment and then having to wait . Highly recommend to all my friends!

I called in for an emergency visit and they were able to see me within 1/2 hour of my call. Dr. Rios and his amazing staff immediately took me in for x-rays and an exam. Ended up with a painful gum infection and I’m already on an antibiotic and a follow up visit!! The office staff is so professional and so very accommodating. Thanks so much for your help!!

Dr. Rios is by far the best Dentist I have ever had!!! He did a perfect job on my 4 upper front teeth 11 years ago and the still look great today. And, he does not suggest or push expensive work/crowns unless you absolutely need them (as in my case with broken teeth). The staff is always friendly and my cleanings are always great (most recently Kathy did my cleanings). I drive from Charlotte, NC to see family in Jacksonville and always make sure I come and see Dr. Rios rather than seeing someone where I live. I just have 100% in him. Greg

Everyone here is always pleasant and efficient in getting me in and out for my appointments. Dawn cleans my teeth with care and is very thorough with my cleanings. Dr. Rios is always quick to get in and look at my teeth after my cleaning is finished so that I can get on with my day without too much downtime. I never feel pressured by their recommendations and never feel like they’re trying to sell me products or services I don’t really need. Great place with great people, definitely recommend!

Went in today for my semi-annual cleaning. As always the staff was amazing. This is one the friendliest dentist offices I have ever gone to. It’s hard to describe it, but from the time you walk in the door for your first visit……it’s like going back to see old friends. Highly recommend Dr. Rios and his staff for a really good dental experience. You should try it…..I know you will like it!�

Dr. Rios is a kind, friendly, patient, honest and caring dentist. He cares more for your teeth than you may yourself. Dr. Rios patiently takes the time necessary to extensively look at your teeth, explain his findings, provide a course of action, and answer any questions you may have. Dr. Rios goes out of his way to make your visits as comfortable and affordable as possible, and is always up to date on all the latest technology in the field of Dentistry. As an added plus, his staff is super friendly and always willing to assist. I no longer detest having to go to the dentist. Dr. Rios and his staff truly make it an enjoyable experience.

Revised: Dr. Rios and his team truly seem to value their customers. I originally had a great experience with this office, but experienced an issue with a late billing. While most healthcare providers would be quick to blame the insurance company and leave it at that – Dr. Rios and his staff members made it abundantly clear that their number one priority was retaining a loyal customer. Because of their flexibility, and commitment to quality customer service, I am revising my review and restoring the original 5 Star Rating. They also offer a very reasonable and affordable Membership plan for those without Dental Insurance. In many cases it ends up being competitive with employer sponsored Dental Insurance Programs, all costs considered. I would highly recommend considering this practice to anyone on the fence. —– Ended up being billed for a procedure that occurred more than 6 months ago (August 2018) – this month (April 2019) after fulfilling my copay / patient obligation. Just not a good way to conduct business and retain patients.

It has been a long time since I’ve been to the dentist my last experience was horrible so in turn I was horrified to go back. Well I had some bad tooth pain and I went to Baymeadows Park Dental and let me just say the best dentist office I’ve been too ever the staff is awesome!!! I felt very comfortable and relaxed even though I was so afraid so I am sending anyone I know A big THANK YOU to the staff you guys are the best.

Originally I had contacted Dr. Rios office about getting a wisdom tooth removed after calling another place and being met with some unsatisfactory communication. I’m so grateful for the other dentistry being difficult because it lead me here. I explained my situation and the doctor took the time to explain to me what to expect and my best options. So if you have read this far, let me save you the trouble trying to search for the right dentist, you have found the place. From the moment you walk in the door, you are greeted with smiles and welcoming conversation. And it’s not put on, the staff are genuinely really good people. There isn’t one bad thing about the place and I’m so very happy to have stumbled across them. My wife now goes there and we hope the whole family will be soon enough! Thank you to the wonderful staff and Dr. Rios!

I am not afraid of the dentist like most people seem to be but also don’t care much because it usually ends in painful flossing or embarrassment. Not Cypress Point! The staff are always friendly and to make it better they are very considerate of the fact that I have braces and she was very gentle and encouraging as well! I will definitely return!!

My husband and I searched for several days to find a dentist for our family. I am so glad we chose Dr. Rios at Cypress Point Family Dentistry. Everyone has been so friendly and helpful and they have really done a lot to take away the fear of dentists. My children are very comfortable coming in for their appointments. I would recommend Dr. Rios to anyone looking for a good dentist.

Dr. RIOS is the most gentle, caring, HONEST dentist in Jacksonville. He will not work on you unless you are completely numb. He will never do any procedures unless they are absolutely necessary. He’s a great family man and even has candy that HELPS your teeth. Also, PLEASE DO NOT USE YELP REVIEWS. THEY ARE DISHONEST AND PAID FOR BY THE MERCHANTS. GOOGLE “yelp scam” or “yelp extortion”. You’ll see what I’m saying.

It’s always a great visit at the office. Dr.Rios is one of the best in town. His staff are very friendly. I hate needles and hate going to the dentist but with Dr.rio and his staff , I am so comfortable. Thank you guys for putting a smile on my face. If you’re looking for a dentist that’s reasonable and take really good care of your teeth. This is the place to be !

I’ve had a pleasant experience each visit. ALL of the staff were so caring and friendly to me. They took their time explaining my treatment plan and what’s covered, so I could make the best decisions that fit me. The location has plenty of parking and the office is clean with with amenities like TVs in the ceiling and light music playing (I needed the distraction). BPD really makes an attempt to go above and beyond for service. I appreciate the past few times they were able to fit me in last minute too. You all are an amazing team, thanks again!

Dr Rio’s and his staff are very professional and friendly. My family has been going to Cypress Point Family dentistry for years now and we always recommend them to friends. They are very good at taking the time to explain any additional procedures and to provide cost estimates based on our insurance.

Dr. Rios is the BEST dentist I have ever had. He is incredibly down to earth and makes you feel very comfortable. As a dentist, he does incredible work. He performed a root canal for me some years back and when I visit a new dentist (b/c of moving twice), they always mention what a nice job he did. In addition, the root canal was painless! (beside the initial shot of course haha). God bless this man!!

They are courteous and friendly and quite accommodating with scheduling. The technicians and dentist are knowledgeable and skilled. Dr. Rios communicates well regarding dental problems, procedures to correct, anticipated results. Emily is a “whiz” with reviewing insurance coverage and providing a comprehensive plan. Their fees are fair – not exorbitant. I was most impressed with every aspect and look forward to my next visit. (I have never said that about going to a dentist. Usually I say I would rather have surgery with anesthesia. Not anymore!!!)

I unfortunately had one of my front crowns fall out on me RIGHT before the Christmas holiday, and I couldn’t find a single dentist open, or willing to do that much work at all. Then I was BLESSED to find Dr. Rios, and they said if I could make it to the office in a half hour, they could do it. AND WHAT A JOB THEY DID!!!! Dr. Rios is fantastic!! He carefully made me a temporary that looked just as good as the rest of my teeth (nobody ever noticed that it was any different) and I was able to go to my holiday parties without the embarrassment of missing a front tooth!! It only took a few weeks for the new crown to come in, and I was all set. I have a SERIOUS fear of the dentist, and I could honestly say this experience was an absolute pleasure! Their hours are awesome and they can accommodate almost any work schedule. The staff is PHENOMENAL and I recommend them to everyone. I even sent my own mother to Dr. Rios because I knew she’d be well taken care of! It’s conveniently located right off Baymeadows and 95 so its accessible from anywhere. They have an awesome plan also that covers cleanings and thing like that in case you don’t have dental insurance that provides it. You can’t ask for any more!! GO SEE DR. RIOS!! You will NOT be disappointed!!!

I wish I can give more stars! Dr. Rios is truly amazing and completely honest on what you need and don’t need, which is difficult to find in some dental offices and even medical offices in general. I was very nervous about trying a new place being new to Jacksonville but once you’re there his amazing staff puts you at ease. Everyone is so welcoming, super friendly and comforting! Soon as you walk in you just know you’re in great hands. I’m forever grateful because he gave me my smile back! Thanks again Dr. Rios and Staff!!

Ever since I started going to Dr. Rios my teeth have never looked or felt better. All of my life, I have always been prone to having a lot of problems with my teeth. But since I started going to him, I can gladly say that those days are long behind me. When I first started going to him, years ago, Dr. Rios even replaced one of my teeth that was beyond repair with an implant. At the time, I believe I was one of his earliest implant patients, but you would have thought he’d been doing them for 20 years. It was absolutely perfect from start to finish. Even now, years later, the implant still looks and feels great and no one would ever know that it wasn’t one of my own. He is, and always has been, great to work with as far is maximizing my insurance benefits, and I really couldn’t recommend him more. If you’re looking for a great dentist, you can’t go wrong with Dr. Rios.

I have been trying to see Dr Rios for five years. Years ago I started researching dentists in the local area and every review I have ever seen of Dr Rios and his team is very good. Because of these reviews I wanted to go to them but over the years my insurance was not accepted. Recently I called my insurance company and found out that the insurance we have is accepted. I was so excited to be able to finally make an appointment. We did our initial new patient appointment yesterday and we were not disappointed! We were promptly seen, everyone was kind, patient and professional. People were not crammed into the waiting area like sardines either, which I was thankful for because of my low immune system. Dr Rios explained everything in detail. He has a very kind gentle demeanor. Everyone cared about our concerns. Dr Rios has top notch equipment. You can tell he invests in his practice to offer cutting edge technologies. His practice also had a serene vibe which had a very calming and relaxing effect. None of that hurry up stuff making you feel like you are a factory product. Everything was clean sanitary and very organized. They definitely are up to code. My Husband and I had a two o’clock and 5 o’clock appoints. When I initially called to make the appointment I mentioned how my Lyme disease makes it difficult to stay out very long, to our surprise they managed to take both off us at the same time and get us checked out at the same time! I was very grateful for that consideration as well. When we were shown the fee schedule we were pleasantly surprised as well, Dr Rios said we have good insurance but whatever it is I feel his fees are fair. The whole process was very streamlined and efficient, very uncommon in the medical field! We are scheduled for the recommended treatments soon and I will follow-up on everyone’s skill sets after our treatments are completed. If they are reading my review, I am so happy to be working with you all!! Sincerely, J K

Whoever reads this, I know that you don’t know me so It’s pointless to say “I promise” but I’m gonna say it anyway… I PROMISE YOU on everything there is to love on earth that this Dentist office is absolutely amazing. Whenever you go to a dentist or a doctor or someone who is going to be dealing with your health, then you want somebody to take it serious… We all want that. I called up there because it was the closest place to my work and I had the worst pain in my tooth I’ve ever felt in my life and thank God I chose the right place…..when you call you’re going to talk to Emily who is the nicest girl I’ve ever met and she literally told me that I could come in in a hour for an appointment… When I got there I felt very welcomed and l felt like I have been going there for my whole life…. Emily is awesome, the staff is amazing, and Dr. Rios is %150 gonna be my Dentist for as long as I still have teeth lol…. I have complete trust in them and they made me feel very good and the fact that they cared about me and my health means the world to me… HIGHLY RECOMMENDED without a doubt and this is the longest google comment I have ever written in my life LOL…

Update and final reflection: Dr Rios is a true professional and his staff was quick to take care of me and accommodate my need to quick services. They were very flexible with scheduling and I never had to wait in the waiting room. There was some miscommunication which led to frustration but Dr. Rios was quick to response. He personally handled my complaint and resolved the issue swiftly. Contrary to my initial review, I would recommend this dentistry to anyone. Dr. Rios truly strives to give the best service possible and will do anything to ensure his customers walk away happy. His dedication to his dentistry is remarkable. Thank you, Dr. Rios!

I had my first appointment yesterday and was taken right back. I’ve had some traumatic experiences at the dentist in the past and am definitely a coward!!! They took excellent care of me & I was comfortable the entire time. I was especially surprised with their ability to get my whole treatment plan done before my insurance ran out, they made it happen! I will recommend everyone I know to their offoce!

A WORD FROM YOUR DOCTOR