Bridgetown Dental
Ziad Kaady, DMD:
Practice Profile Page

I cannot begin to express my gratitude for Dr. Kaady, Oxsana and the rest of the staff at Bridgetown dental. I came here after a friend recommended Dr. Kaady. I hadn’t had regular dental care for well over a decade and was incredibly apprehensive and nervous about going back in. I have felt incredibly supported, even during the first few weeks of the pandemic, when Oxsana made sure I got the medication I needed without missing a beat, working from home to coordinate everything, and never once have I felt shamed or been made to feel poorly about my dental health. Finding Dr. Kaady and Bridgetown dental has changed my life for the better. I feel like I have a handle on my oral health for the first time in my adult life and my fear of the dentist has totally disappeared with all the care I have received from everyone at Bridgetown.

I had a great experience with Bridgetown Dental. I had accidentally only scheduled a check up instead of also scheduling my cleaning, but they were able to accommodate me and slide me into their schedule last minute. The check up was a very good experience. The doctor is very kind and the check up encompassed more than just my teeth. He wanted to know about my general health and asked many questions. I felt very well cared for through the entire visit. The cleaning was great as well. Cleaning is never a particularly pleasant experience, but the hygienist made it very painless despite doing a very thorough job.

THE SINGLE BEST DENTIST EXPERIENCE I HAVE EVER HAD. TWICE. Edit: THREE TIMES. I’ve had considerable work done here on three occasions now and have already told several people about my experience before writing this review. I’m already planning visits three and four in order to get my teeth taken care of once and for all… Which is and should be the point when going to a dentist!! Finally a Doc who gets it, dentistry work sucks when you’re the patient. I told the Doc briefly before the anesthetic that I usually have a hard time with needles. He went right into talking with me while performing the actual aesthetic procedure that he has received extra training just for this critical part which really helped put me at ease. On my dog’s lives I felt the tiniest pinch ever and before I know it he was in there getting things done. Seriously no pain!! He checked in with me several times and we even stopped twice when I signaled that I could feel what he was doing so he could use more anesthetic. These people really are concerned with your comfort!

I have an almost pathological fear of the dentist, to the point where I need to get gassed to get my teeth cleaned. I have never had a particularly awful trip to the dentist; it’s just always been a terrifying experience for me. With that said, it should come as no surprise that I have avoided anything dentist related for a few years. Then my wisdom teeth started coming in, and my overall teeth sensitivity was becoming unbearable. I learned, no surprises here, that I had a few cavities that were caused by teeth grinding. I set up the appointment to get my teeth fixed and let Oxsana know that would be something I would need. This is where the story takes a freaky turn: when I arrived, Oxsana somehow made me feel so comfortable, and I agreed to skip the gas AND, even though I had to get six teeth fixed on one side, I almost fell asleep as they drilled and scraped. Seriously. I could not also feel the Novocain shot – which usually is incredibly painful – and even the discomfort of keeping my mouth wide open for an hour did not bother me nearly as much as I thought it would. The entire time Dr. Kaady and the person assisting him (Dental Assistant? Hygienist? I have no idea what the title is) were attentive and direct, which I appreciated. I asked them to forgo any explanations of what they were doing, and they obliged. The individual assisting Dr. Kaady also is super good at figuring out what people are trying to say – which comes out in grunts when your mouth is propped open – which was incredibly calming. It took about an hour and more than a few shots because my mouth is so sensitive. I was concerned about the slight swelling the next day and the pain and emailed Oxsana (who I LOVE) about it. She responded within minutes with a reminder that I had six teeth filled and some swelling, and of course, residual soreness and pain, is entirely normal. Two days after the appointment, the swelling is gone, and the soreness has subsided. Highly recommend this dentist and greatly appreciate their down to earth staff.

Visit #1: Complete and thorough dental exam. The assistant dentist and Dr. Kaady spent considerable time explaining while showing me the X-ray detail of each tooth enlarged as big as my hand. Very instructive, caring and professional. Visit #2: Cleaning and filling of one tooth. Again, the hygienist was very instructive, listening to my every comment with full concern for my past history. The company is very proficient in giving complete attention and care to the patient’s comfort and time. The keep in touch and the hygienist administered and numbed my tooth so I was good to go for filling without waiting. Overall Impression: Top of the line. Professional dental care, efficiency at it’s best, informative, warm and friendly ambiance, each tooth revealed in “hand sized x-ray format, revealing honesty and integrity in the work that needs to be done. (Dr. Kaady saved me $1000’s) by being truthful. The best experience I’ve ever had at a dentist’s office. (I’ve used 3 since I moved to the area a few years ago.) No pain! I never even felt the needle!

Let me start by saying that I am one of those people who hate going to the dentist! I moved to Portland last year, and the first dental office that I went to up here made me want to avoid going to the dentist for as long as possible (I know, not a good idea). A friend of mine is a patient of Dr. Kaady’s, and recommended Bridgetown Dental to me. I made the appointment and am so glad that I found Bridgetown Dental. The office manager, Oxanna is her name, was very professional on the phone and welcoming in person. The dental hygienist I had did an excellent job of dealing with my sensitive teeth, while also being very thorough. I had an X-Ray done, and it showed some small cavities. Dr. Kaady gave me a dental examination, and was patient with all my questions, and very clear on the details of how to proceed. I came back a couple weeks later for my fillings a little more relaxed about the dentist, and everything was very smooth. The price was completely reasonable compared to other dental offices I have been to, and the experience was by far the best! I will be recommending Bridgetown Dental to all my friends and family in the Portland area!!

Dr. Kaady and his team are wonderful. He’s restored my smile (thin enamel was destroying my front teeth), and saved many of my teeth. While it’s true as others have pointed out, that they don’t use cheap materials, going cheap when it comes to the functionality and image associated with your smile isn’t worth it. With insurance coverage, it was reasonably priced and the end result is great (I can actually smile with confidence now and I haven’t had any issues with them since). I’ve had x-rays, fillings, crowns and cleanings performed by him and his staff. The process is always as painless as possible. I trust him with my whole family’s dental work.

Bridgetown dental is the best place I have been to. I have had lots of dental work done over the years but I never realized how big of a difference a great dentist can make. They are always quick to help me with any issues and answer any questions. Also they always take the best care to make sure I am comfortable from start to finish I can’t recommend Dr. Kaady and his team enough to anyone who needs any kind of dental work.

My morning started with a chipped molar. I called and spoke to Oksana. She was so friendly when she answered the phone and got me an appointment later that day. As soon as I signed in, one of the hygienists said “Oh, you’re a new patient. Welcome!” So that was a good start. The receptionist took both of my insurance cards (primary and secondary) and started making calls to make sure I’d be covered for the day’s visit and determine what the coverages were. I appreciated this. I was called back within a few minutes of my appointment time. Dr. Kaady identified that I had a cavity in the side of my tooth that had caused a piece of an old filling to chip off. He couldn’t tell for sure if I’d just need a filling or root canal and said he wouldn’t know until he got in there. The dental assistant showed me on the x-ray where the decay was in proximity to the nerve and healthy tooth, so I clearly understood the situation. I was provided with a list of what it would cost me if I just needed a filling vs. if I needed a root canal and crown, so I clearly understood the financial commitment as well; these prices accounted for my personal insurance coverage. I was hesitant to go with Dr. Kaady for my root canal since we’d just met and I already have a root canal guy who I’m very comfortable with. I asked several questions (to compare the two) and Dr Kaady put me at ease through a mixture of patience, technical explanation, and humor. So I decided to go with his office for the whole sh’bang. Within two hours, Dr. Kaady identified the problem, performed a root canal, and gave me a temporary crown. It was painless and I’ll definitely be returning. He’s a really great dentist (phew) and just seems like a nice guy. Overall, surprisingly good experience for needing a surprise root canal due to Dr. Kaady’s technical competence and the staff’s overall friendliness and positive atmosphere.