Capitol Hill Dental Group
Alexandra Thomson, DMD:
Practice Profile Page

I suppose going to the dentist will never be fun, but this group makes it as not-unpleasant as it can be. I’ve been going here for years and recently switched my kids to this practice from a supposedly “child-centric” practice that was poorly run and not very professional. Here, you’ll find very professional, friendly, and courteous office staff. Once, when my insurance had changed and I forgot my card, they went out of their way to figure out my insurer and my coverage (just based on my employer’s name) while I was getting my teeth cleaned. By the time I was done, it was all sorted out. The hygienists are very skilled and generally good at nudging me into better dental practices at home without making me feel like a disgusting heathen. And the dentists — I believe I’ve seen each one — are uniformly excellent at communicating with patients and treating them with respect and care. And as for my kids, they did better here than they did at the more child-centric place.

I have to say, I did not expect to end up at a dental office on vacation, but it happened. It’s very unlikely that this could ever happened to me, bc i’m a careful person when out drinking and especially on vacations, but…. it happened. The night we arrived we had an accident while walking down the streets of D.C. My insurance does not cover dental work so everything comes straight out the pocket. My tooth had shattered and I had a busted lip from hitting the pavement. I didn’t know who to go to, but luckily we had a paramedic and a guy with very thorough knowledge of the anatomy and medicine within our group, so they inspected it and such, to avoid the medical bill of going to the ER. I avoid ERs at all costs and especially oral medicine b/c it’s just how i grew up. I looked up dental places close by and this was one of the places to go to. I was afraid and didn’t know what to expect because my mouth and tooth looked and felt extremely painful and looked bad, however the front desk lady and the dentist did a great job at assisting me. I told her what happened and such, and they were very understanding. Dr. Thompson took the best route for me bc i didn’t have the insurance to cover it, IMO. But to be on the safe side she recommended me to a specialist because the worst case scenario, according to Dr. Thompson, was a root canal. I got the 3-D x-rays done at the specialist downtown, where she recommended me, and good the good news. The next day i came back, and she filled and repaired my tooth. She did a great job, too, according to my general dentist. It didn’t take as long as most dentists that I’ve encountered in the past, especially for something like this. She’s a great dentist, very understanding and does a great job. If you’re ever in town and have to get your teeth done, go see Dr. Thompson, she’s wonderful!

It had been 11 years since I went to the dentist and was more then a little afraid of the horrors that would fallow. None how ever did. Everyone was very professional and after the first cleaning my teeth where noticeably whiter. I only had 2 cavities and had those fixed last night. I also loved the music they had playing, I’m sure it was a satellite or internet radio but it was a great mix! I would not have expected to hear the Pixies while getting my teeth fixed but it made the experience that much better.   I like that they showed and told me what was going on while they did things. I got to see gross pic’s of my teeth and extras right way. Then when they where done the difference was amazing. I feel I could have been a great before and after ad campaign for them. Luckily my insurance covered most of it. My only complaint is that it’s a little hard to find.

I have had wonderful experiences here, especially with Dr. Thomson. On a few occasions I have had dental “emergencies” and the front desk staff were terrific in getting me in promptly. Checkups are easy, and even fillings and crowns were handled quickly and efficiently, and, most importantly, with no pain. I highly recommend this practice!