James B. from Boston, MA (Source: Yelp)
I’ve been a patient of Dr. Dobrin’s at Dental Arts of Davis for six years: It is an immensely professional and courteous office — the staff are friendly, welcoming, and helpful; they’re excellent at interfacing with insurance, and taking care of their patients. Even at the busiest times, Dr. Dobrin is calm and careful in his work; he explains everything he is doing, and why, and is responsive and attentive to patient concerns. If you must wait a few minutes beyond your scheduled time (which is rare), you can be confident that this is because he is being methodical with the previous patient, and that you will receive the exact same attention. I recently had a very painful infection, which ultimately required a root canal and crown. Dr. Dobrin was immediately available for two urgent appointments — on the Monday after Thanksgiving weekend no less, and, when it was no better, the Wednesday — to attempt to diagnose and correct the problem in less intrusive ways (the x-ray didn’t suggest an infection in the tooth necessarily). Then, when it was clear that the tooth was infected and a root canal would be required, he was able to book me with a partnering endodontics practice in the city the same afternoon for the root canal treatment, in order to alleviate the pain as soon as possible. The Dental Arts office was enormously flexible in booking the followups with Dr. Dobrin necessary to fit a crown, all during the holidays. The staff coordinated the care with the local endodontist and made a difficult and unfortunate situation as easy as possible. The entire thing, from the urgent appointment for the ache right through, was extremely reasonable financially as well. The office is very sensitive to patients in different financial situations. I have an insurance plan through the Mass Health Connector — I highly recommend, as an aside, getting some kind of dental insurance through the Connector if you locate to the area as a graduate student, e.g., as I did. It is an investment well worth making even on low income. (Cleanings, x-rays, etc., are covered at 100%, and just having biannual cleanings and check-ups already nearly makes up for a year’s worth of payments to the insurance, and of course prevents serious problems! And if something serious -does- happen, like an infection, you will save thousands, and have an established relationship with a dentist.). For cleaning: Audrey, as everyone else has said on Yelp, is one of the best hygienists you’ll ever have. She, like Dr. Dobrin, is careful and thorough even on the busiest days; never rushes you; and takes excellent care of your teeth. She, like everyone else at DA, remembers her patients well and warmly, and is extremely professional and cares about doing her job exceptionally. One final comment — Dental Arts is a very modern practice technologically, and advertises a huge range of options both cosmetic and medical. But I have never felt pressured in the -slightest- by any kind of “up selling.” The prices are competitive with the area (and, in any case, with insurance you’ll benefit from negotiated rates that level costs — once more, strongly recommend whatever dentist you go to, to sign up on the Health Connector if you have no options for dental coverage!). Just to say: Dental Arts will be able to do anything for your teeth that you’d like, but their concern first and foremost is dental health, and your wellbeing and comfort. You will not find a more professional dentist, hygienist, or office staff, than Dr. Dobrin, Audrey, and the staff at Dental Arts. Important to note that I can’t speak for other dentists or hygienists at the practice — But regarding the poor reviews on here, I cannot imagine these patients saw Audrey or Dr. Dobrin. I would recommend you always seek out reviews for -specific- practitioners. I have found dentistry is much more about skill, experience, and talent, than any other medical specialty that you’ll encounter as part of your basic health. I cannot speak highly enough for the professionalism and ability of this dentist and hygienist, or their office staff.