Desert Dentistry
Thomas Mattern, DDS:
Practice Profile Page

Desert Dentistry
Phoenix, AZ Desert Dentistry
Surprise, AZ

★★★★★

35 REVIEWS
0 BEFORE & AFTER PHOTOS

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DENTAL TREATMENTS OFFERED

Dental cleaning

White fillings

Crowns

Inlays & onlays

Bridges

Braces

Clear aligners

Porcelain veneers

Teeth whitening

Dentures & partials

Root canal treatment

Tooth extraction

TMJ treatment

Sleep apnea therapy

Dental implants

CLEAR ALIGNER SERVICES

OFFICE HOURS (PHOENIX)

Monday: 8:00 am to 3:00 pm

Tuesday: 7:00 am to 7:00 pm

Wednesday: 7:00 am to 7:00 pm

Thursday: 7:00 am to 7:00 pm

Friday: 7:00 am to 2:00 pm

Saturday: 8:00 am to 12:00 pm (by appointment only)

Sunday: Closed

OFFICE HOURS (SURPRISE)

Monday: 8:00 am to 4:00 pm

Tuesday: 7:00 am to 7:00 pm

Wednesday: 8:00 am to 5:00 pm

Thursday: 7:00 am to 3:00 pm

Friday: 8:00 am to 2:00 pm

Saturday: 8:00 am to 12:00 pm (by appointment only)

Sunday: Closed

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BEFORE & AFTER PHOTO GALLERY

PATIENT REVIEWS

I have been in a few times and the front office girls are always the nicest. They worked with my insurance to get me a better deal then anywhere else in town on my crown as well. The doctors are all super professional and informative. They helped develop a payment plan that fit into my personal budget.   I will only go to this facility for all of my dental needs! thanks guys!!

Desert Dentistry is far and away the most well organized and comfortable dentists office I have ever been in. My wife referred me after a bad experience with my previous dentist, and I booked an appointment. After arriving, I was given a tour of the office and the sterilization areas (important for me, though they didn’t know that at the time). I was seated in a single patient suite, which was a nice change of pace. After speaking with the hygienist, I spoke with the doctor who was very understanding and knowledgeable with an excellent demeanor. In all, it was the most comfortable I have ever felt at a dentist office. I would recommend to anyone who asks.

Everyone here is very friendly and knowledgeable. I was nervous because I had not been to the dentist in a very long time. The staff made me feel comfortable and made this potentially stressful experience an enjoyable one. I highly recommend this office and look forward to being a patient here for many years to come!

The staff, dental assistants and dentists are wonderful, friendly, and professional!! I had to bring my newborn baby with me due to schedules. During my exam she got a little fussy. The front office staff jumped at the chance to watch her without any question, concern, or negativity. They were amazing and took her in the front with them with such ease (of course, they asked me first and, of course, they’re not a babysitting staff); they were so kind and supportive that I didn’t have any concern. I was/am very grateful to their staff for helping me make it through an appointment without having a new-mom breakdown. In addition to that experience, they were great on their dental work. They explained the purpose of each routine or examination, as well as what the result or review meant. They took their time to explain everything thoroughly and be sure I understood. I can’t recommend this place enough!

Best dentist office I’ve ever been in and that’s saying a lot considering I’ve lived in 3 states and have been to a lot of different offices.  The staff was extremely nice, the office is very clean, decorated beautifully and they were very accommodating.  I really appreciated how thorough they were with me as well.

This has been my dentist now for the last 12 years or so and I have even referred some friends and they liked it too.  It’s easy to beta appointment, I’ve had together couple of fillings and I’m a complete wimp for dental stuff and they were always patient and sweet. I won’t let anyone but Dr Mattern work on my teeth.

I have been going to Desert Dentistry for years and will never go anywhere else. They have always taken great care of me. I go in for cleanings every 6 months and it is always a pleasant experience. They remember my name every time I go in and its not just because I have an appointment at that time. Twice I have walked in with someone else at the same time and they remembered both our names separately. I truly believe this company cares deeply for their customers. A few years ago I had a tooth ache while in Payson and had to go to the office up there. They got me in right away (on a friday) and got me all fixed up. They had to stay late and wait for me and if it did bother them I would not have had a clue because they were professional and patient the whole time. They are very competitive with their pricing too. I have referred friends to them that got estimates from other companies and Desert Dentistry more than beat their competitors. Its nice not to pay an arm and leg for stuff insurance won’t cover. Thank you so much Desert Dentistry for everything you do! Myself and my family appreciates you!

Dr. Mattern was available for a weekend emergency repair of my front teeth when the crowns that another dentist placed came loose after only six months. The owners and staff are extremely pleasant, helpful, patient, and compassionate. Desert Dentistry made bearable a very stressful and inconvenient situation, resolved the issue, and even followed up the next day to ensure that all was well. It is comforting to know that Dr. Mattern and his staff are there to help. I am looking forward to Desert Dentistry caring for our family’s dental needs for the future.

Have been going to Desert Dentistry for years. Just had a root canal and crown done with no dental insurance. Great price and done in a timely manner AND the Doctor was a nice guy that has a great sense of humor!  Going back for round two here soon for another root canal and crown because I love getting my mouth drilled and anesthesia shots in my mouth!! haha I have a sense of humor, and a weirdly high tolerance for pain!

I wanted to give a big thank you to the staff at Desert Dentistry. They are always so over the top friendly and just first class all the way .Also, thank you so much for donating your time and offering free dental work to Vets on Veterans Day . My Father was treated with much kindness and respect. He had a tooth pulled, but still had a smile on his face when he left because he was treated so well.

I don’t review too often, but I feel like I need to express how amazing this place is! Every person on their staff is amazing. They go above and beyond! I had issues with insurance coverage and Alysia went above and beyond to fix this problem for me. In the chair, each assistant and the hygienist were great! They are knowledgeable and very thorough with their work. 5 stars doesn’t do them justice in my opinion. Thank you all!!! Highly recommended.

Literally every person on the  staff is awesome. They take you on a tour of the facility the first time you are there, which I didn’t really understand but whatever. They use walkie-talkies and ear pieces to communicate so you don’t end up waiting around. They are HUGE on positive reinforcement, “oh I’m so proud of you” or “you’re doing good”. The have new tech and utilities thAt make procedures much easier. And they are totally informative with everything they do. AWESOME AWESOME AWESOME.

My wife and I switched to desert dentistry about 4 years ago, I have always been pretty upright and uneasy about dentist…Until now I chipped my first tooth and needed more than just a cleaning. The staff went above and beyond to get me seen quickly and efficiently. They had multiple options and gave me their personal view on each one, I was happy with my decision I made with confidence thanks to the doctor and staff. I would highly recommend Desert Dentistry to anyone who is looking for a new dentist.

I am all smiles every time I leave Desert Dentistry. They are kind, caring, and consistently compassionate. I drive 30 minutes (passing dozens of other dentists I could go to) because this place is top notch. I never have to worry about billing or insurance mistakes. I have been a lot of other places, but for me, this office has a patient for life.

I had an emergency over the weekend with a molar, and by Wednesday morning they had it completely squared away. The staff was super friendly and the dentist and assistant were excellent. I would definitely recommend them!.

Previously went to this dental office years ago when new to the area.  Insurance changed and had to leave them.  Went to two different offices in the area and none compared to the standard of care that I receive here.  Lucky enough to have my insurance switched back and had another visit today.  Would recommend highly!  Always friendly and helpful.

Desert Dentistry has great service! The staff are very friendly, gentle and kind people. They make you feel right at home. They polish teeth, take X-rays and give you a free Oral B toothbrush with toothpaste and floss. Because of the great service and hospitality, I’ve been with them for over 7 years. If you are looking for a dentist office to attend, pick Desert Dentistry! -G

I’ve been coming to Desert Dentistry for 5 yrs and they are GREAT! They are knowledgable in their specialties and do excellent work. They are very organized and they are ready for me when I arrive. No long wait times. Staff are pleasant and friendly.

I had to cancel my Monday appointment and I had lost track of time so I had to leave a voice mail on the general voice mail box the Friday evening before.  Approximately an hour before my scheduled Monday appointment I get a phone call to confirm the cancellation and the opportunity to reschedule.  I wasn’t ready to schedule, but I promised the office I would call by end of day if not next day.  The next day I called and thought it would be difficult to schedule two same-day appointments for the hygienist my partner and I see regularly. I got in that afternoon!  The staff took both of us back at the same time.  One of us was seen by the hygienist while the other took x-rays and met with the doctor. It’s multitasking and great service that I truly appreciate when it comes to a dentist office when dealing with somewhat high maintenance clients like ourselves.  Desert Dentistry’s staff really shines and provides exceptional service – I am looking forward to my next visit 6 months from now!

I just had my first visit at Desert Dentistry this morning.  Their service is by far the best in all the dentist offices I have visited before.  Service from check-in, cleaning, exam, to payment is all done with utmost professionalism, courtesy and with a friendly smile!  I will highly recommend this General Dentist practice to all my family and friends.   Keep up the great work!

I’ve been a patient at Desert Dentistry for Around eight years now. The staff are always caring and pleasant to speak with and always go above and beyond your needs.The doctors are truly professional when it comes to patient care. The overall customer care exceeds my expectations every visit. Keep up the great work and thanks for treating your patients like family.

The staff was really friendly and very welcoming. They answered all my question and made me feel like I really mattered to them. I loved how careful and considerate they were with the way I was feeling. I’m not a dentist person I hate going to the dentist but thanks to the staff at Desert Dentistry I have a different perspective of them. Thank you very much.

I was about thirty minutes early for my appointment. I didn’t have anywhere to go so I decided that I would wait in the waiting room. However, I was greeted right away by the receptionist who offered me a water and a guided tour of the facility. Pretty impressed. All the staff was friendly. I had my X-rays done and my teeth cleaned. No cavities!! I was upset that I forgot my lip balm, because previous cleanings, I would open my mouth and tear my lip open because it would be dry, but guess what?? They had lip balm for me! Really convenient and flavorful too, like pineapple, or the clear lifesavers! They also gave me a goodie bag on my way out. I was pretty happy with my experience and I can’t wait to be back in 6 months. Haha.

I got my wisdom teeth pulled out and frankly I didn’t feel it at all. It was a painless procedure that I was nervous about but everything went smoothely. I highly recommend this place for all your dentist needs!

Been a patient there for a few years.  They have TV you can watch while you are in the chair. Waiting room is cozy & entire area is very clean.  (I have seen some filthy DR offices!) Staff & Doctors are all friendly and attentive to my concerns.  Anyone looking for a dentist I always recommend them!

I phoned Desert Dentistry on a Friday because I was in serious pain. The person who answered the phone was warm and she said they could see me that very day. When I arrived, I encountered a dentist’s office like none I’d seen before; the place is like a spa. Gentle music plays in the background, and a modern aesthetic lends to the soothing atmosphere. I met with Dr. T, and he impressed me as being competent, honest, and direct. My previous dentist seemed always to look for the most expensive procedures, but Dr. T took some time to rule out a simple filling before concluding that a root canal was necessary (no kidding, he seemed to genuinely hope for the filling and was disappointed that it would be more involved/expensive). Dr T was willing to do the root canal that day, but they were very busy, so I opted to schedule the root canal for the following week. The procedure itself went really well (I mean, it’s still a root canal and all); Dr. T and his assistant worked like a team, and I was out after 30 or 45 minutes. Later the next week Dr. T and Johnny prepped for the crown and set me up with a temporary; I’m currently waiting for delivery of the permanent (it takes two weeks, which is fine). Johnny’s temporary crown is very comfortable; he took a lot of time to make it just right, and he clearly took pride in his work. I have other dental work that needs to be done, and I’ll be returning to Desert Dentistry and Dr. T. for the remainder of it. I’ll ad that the office staff is friendly and capable!

After a traumatic experience at a dentist’s office a couple years back, I was always nervous about going back to see a dentist. I would always make an appointment and then cancel in the days following up to the dental appointment. After reading Their reviews on Yelp, I decided to make an appointment, and I definitely do not regret it. The whole staff was kind and gentle, explaining each step of the process to me as they went on throughout my appointment. I was not disappointed! I actually look forward to my next appointment, and can say that with confidence- finally!

This is the best dental office I know!!! I have been to many over the years and the staff is so very pleasant and helpful. It was a wonderful experience and I never thought I would say that about a dentist. Dr. Mattern is a most compassionate and caring person. I have been “hurt” by many dentists through the years and my visit to his office for a filling was a pleasant one…never imagined it could be such a positive experience. This is definitely the only dental office I will be visiting for any reason. I wish I had found him years ago as I would have avoided so much anxiety and pain. This office and its staff was WONDERFUL. Dr. Mattern is the best dentist in the world as far as I am concerned!!

I cannot put into words how amazing the staff at Desert Dentistry treat their patients. I never walk away unhappy and I am always greeted with such pleasantries!I wish every business was ran as wonderful as Desert Dentistry and of course I am always happy with the thoroughness of my exams, cleanings, and just recently the cracked tooth, from a fork, that was fixed within 24 hours.   Who knew going to the dentist could be so fun! Be prepared to feel cared for and to be surrounded by some amazing professionals.

Wow… what a pleasant experience… been to a dentist here in arizona for the first time since moving here from san diego. looked on line about reviews about dentist offices and experiences and this one came up to be one of the best. ……….it was…………. hands down. everyone of the staff was so friendly and all had great attitudes. it seemed like all liked working here. the office was clean and all the equipment was state of the art. just went in for  xrays, cleaning, and exam and was treated like i was part of the family. i want to thank sarah and cari for there care  when taking xrays and cleaning my teeth. thanks for the great experience to all the ladies in the office.. you too doc. john b.

Attentive efficient and sympathetic to the needs of a veteran of the War World 2 and the price was fair and payment arrangement was doable ! Office staff and assistants were kind and sincere.

I cannot say enough about my experience at Desert Dentistry. Everyone was kind and very professional. They gave me my SMILE back! I’ve been with them since my very first dentist visit as a 5 year old and continue going after getting braces! I highly recommend going there, you will not be disappointed!.

I have been going to Desert Dentistry for about two years now and I love it. I started taking my son there and he loves it. They are very Nice and Friendly, very Helpful as well. I love that they know you by name and when you arrive they greet you that way. I also love there is no wait, Appt at 9am your seen at 9am. Great place and I will never leave.

I have been going to Desert Dentistry for over 10 years.  The service is exemplary.  The care, concern and respect for your time as well as their courtesy is a breath of fresh air in today’s hurry up and get it over with Health Care world.   I would like to highly recommend this office as well as their others to anyone who wants great, caring dental care.

My husband, son and I have been going to Desert Dentistry for years.  My husband, a couple of years ago had a lot of teeth extracted at the same time.  The Staff was Awesome!  They made sure he was comfortable and feeling good before and after the procedure.  This was something very nerve racking for my husband but he felt good about the procedure because of the care and professionalism everyone showed, from the front desk all the way to the doctor’s, assistants and dental hygienist.  My son used to cry every time he had to go to the dentist before we started going to Desert Dentistry, now he has no problem going.  He actually likes to go to hear he has no to few cavities, LOL.  I have had nothing but good experience at Desert Dentistry.  We recommend Desert Dentistry to everyone we know.  Thank you ALL so much for all that you do!

A WORD FROM YOUR DOCTOR