Mark W. from New Orleans, LA (Source: Yelp)
I moved to New Orleans in 2011 and discovered Dr. Riggs’ practice due to its proximity to a business I owned on Magazine Street. I have always received a professional, courteous and most times, fun experience–the later being something you wouldn’t expect in a dentist visit. I have been complimented a lot for my smile and in honesty, I’ve taken it for granted. I haven’t kept up with my oral care as much as needed over the years, mostly due to the hassle, unpleasant nature and cost of having to deal with it. I’ve been lucky. But due to my good experiences at Dr. Riggs’, the “task” is much easier. I’ve had x-rays, oral exams, teeth cleanings, teeth whitening molds/trays made, and bonding done at her office. I’ve found her patient-doctor report to be top-notch. She takes time to get to know you, and remembers your last visits. She checks up on how life is going (we often joke) and frankly, to say it best: she invests time in her clients. You get the impression she runs a tight ship and all of her staff are very attentive, professional and eager. I admire this greatly. When the dentist is confident, it puts the patient at ease. I witnessed her once just giving instruction to staff that was very thoughtful, educational and I’m sure appreciated by staff. It appeared to be a healthy and happy work environment. I have never been bothered by an up-sale. It is expected and comes naturally, and with no pressure. I have never felt bombarded there. And honestly every recommendation has been for the betterment of my health care. As far as her pricing: I find it competitive in today’s healthcare/dentistry environment. Nothing is cheap, but when it comes to health, for me, I don’t mind putting money toward this investment. And furthermore, speaking to the instances of cosmetic work, one really should be interested in getting quality over cost. And to really hit it home about how well she treats her clients, I once chipped a front tooth the very next day after having had visited Dr. Riggs for a teeth cleaning. Having a chipped front tooth is like having a bad hair cut. Everyone notices and it’s embarrassing. To add to my bad luck, it was the weekend and a holiday. I called the office/answering service and would you believe that Dr. Riggs came to the office on her holiday, just for me to repair my tooth outside of normal business hours?! I’ve gone back for additional chipped teeth (I know!!…horrible of me, but it’s life), and every experience I come out looking like nothing happened. These experiences make me happy to refer Dr. Riggs to friends, family, and anyone looking for a dentist.