Mayra D. from Anaheim, CA (Source: Yelp)
Dr. Lapsi and his staff are AMAZING. Everyone is so very accommodating and it is apparent that everyone who works there truly loves it.From the second I walked in for my first appointment, both, Dee and Carmen have been wonderful, helpful and professional. The office is quiet and mellow, which is good for a person like me who gets very nervous about dentistry. All of my fears were laid to rest. I do medical research for a living and was also impressed by the equipment in the patient rooms. Not that I am an expert in dental gadgets but everything seemed state of the art from the cameras, x-ray unit, the chairs, software used, lighting, tools etc. I got the sense they really went all out furnishing the practice with the best equipment available. I guess it’s a little thing but to me it speaks volumes about the technique and skill of dentistry that the office has to offer. Whoever keeps their space clean needs praise, everything looked spotless.
My previous dentist told me to remove a few of my teeth and replace them with implants. I felt he was rushing me into an expensive procedure. Since it was a big decision, I wanted to get a second opinion. I really struck gold when an acquaintance recommended Dr. Lapsi to me. I liked his manner and technique immediately. He is a very honest dentist and has your best interest in mind. At any given point, I felt like I was treated with complete respect by Dr. Lapsi and the office staff as well. I never felt like I was being up-sold like I have felt with few other dentists that I have been too. I needed some extensive work.- Dental Implants, Extractions, Bite correction, Caps and some filling’s. Dr. Lapsi came forth as a very professional dentist and is honestly a true craftsman in dentistry. He is full of patience and gave me multiple options on how to accomplish achieving the end results for my dental treatment. Carmen sat down with me to map out a treatment plan that worked with my insurance as well as my pocketbook. It made my heart sink, because I knew it would cost a lot and that it would be a long treatment. However, Dr. Lapsi and his staff helped make this process smooth and comfortable. They explained the process carefully and clearly before we started anything. They made sure I understood all the options and I was also given the option of a payment plan which was fantastic since it was 0% interest in a year. I’m telling you, they went out of their way to make things achievable and possible for me to get my treatment done.
Moving forth into the treatment- Dr. Lapsi is a perfectionist. His work is flawless. Even his temporary teeth are beautiful. While waiting for the bases of my implants to take hold in my jaw, I had to use a partial denture for my two front teeth for six months, and no one even noticed!
While he’s working on your teeth, you can tell he is very serious about the end product being not only functional but also beautiful as well. When my final implants came back and were placed into my mouth, I was very happy. I could tell that Dr. Lapsi was happy with the result too. I have just finished the process of getting bone grafting, Implants and my crowns installed. I was terrified every step of the way, but Dee did everything to make me feel comfortable and that I was well taken care of during the entire course of my treatment. It doesn’t get better than Excel Dental & Implant Center. I will convince anyone that I know to come here for implants. This team takes care of you and for the first time in my life, I have been able to really trust a dentist. Dr. Lapsi and his staff made me feel safe and comfortable through a very long process, and I couldn’t be happier with the outcome.
I love Dr. Lapsi and Excel Dental & Implant Center and personally vouch for their continued dedication to excellence and kindness, cutting-edge technique and incomparable compassion and professionalism.