Expert Dental
Yi-Ling Shiao, DDS:
Practice Profile Page

★★★★★

DENTAL TREATMENTS OFFERED

Dental cleaning

White fillings

Crowns

Inlays & onlays

Bridges

Clear aligners

Porcelain veneers

Teeth whitening

Dentures & partials

Root canal treatment

Tooth extraction

TMJ treatment

Dental implants

CLEAR ALIGNER SERVICES

OFFICE HOURS

Monday: 9:00 am to 7:00 pm

Tuesday: 9:00 am to 7:00 pm

Wednesday: 9:00 am to 7:00 pm

Thursday: 9:00 am to 7:00 pm

Friday: 9:00 am to 7:00 pm

Saturday: 9:00 am to 6:00 pm

Sunday: 9:00 am to 6:00 pm

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BEFORE & AFTER PHOTO GALLERY

PATIENT REVIEWS

Wow, thanks to Dr. Shiao, who literately saved my anniversary weekend. My wife and I traveled to NYC this long weekend to celebrate our anniversary. As we are enjoying a wonderful afternoon walk in the city, toothache started to bother me. I have a history of teeth problem, and had a regular doctor back in Toronto. I shrugged it off thinking it will go away and will deal with it when I get back to Toronto. However, the toothache started to be so unbearable that I couldn’t even sleep that night. Needless to say, romantic dinner was canceled and wife was worried and disappointed. Out of desperation, I did a search for dental practice close to our hotel. And that is when I found Dr. Shiao’s practice which is right around the corner from Grand Central. Wife called and tell them it is an emergency and Dr. Shiao took me in. When I arrived, I was very impressed by how clean and beautiful the practice is, but that is not what wows me the most. Dr. Shiao was very professional and treat me with utmost care. She did some temporary measure to ease my pain and wrote down a note so I can bring back to my own dentist in Toronto. Although knowing that I won’t be returning, she instructed the assistant to X-ray me and explain to me my problem. What a professional!! I wish my own dentist has 1/2 the heart Dr. Shiao has. Thank you Dr. Shiao, you are a true professional.

Going to any place that potentially will cause you pain is always a scary situation, but I must admit the staff at Expert Dental PC was great at making me feel comfortable and at ease. They are very professional and courteous, and the customer service they provided was above excellent. Each visit was fast and convenient, and I felt extremely satisfied with the care and service I received. The treatment coordinator Michelle made everything easy and explained all I needed to know in great detail, also the receptionist Monica made check in a breeze. I most certainly recommend Expert Dental to anyone and especially to friends and family alike. Thank You, Barry E

I’ve had nothing but good experiences at Expert Dental. Their staff is kind, helpful with any questions you might have and easy to talk to. Offices are clean, individual rooms have TVs that you can watch while they work (if that is your type of thing) and the building itself they are located in has a great location close to many subways. But what I truly appreciate about Expert is they have every and any type of dental professional working here for you to see, so the chance of you needing to go to another office to see some specialist is slim to none. Highly recommend.

Expert Dental runs like a well oiled machine, even during COVID. Their extended after work and weekend hours make scheduling simple and convenient. I’ve found their entire staff to be incredibly kind and helpful — they spend time thoroughly walking through everything so that you feel comfortable and confident in your decisions. During COVID, they have taken extra care with temperature checks, a COVID form and check out in your room of service to make everyone feel safe.

I have always had a positive experience at Expert Dental. Everyone is very professional, helpful, and friendly. Their scheduling and check-in process is efficient. I have been going here consistently for about 3 years. I’ve been multiple times since the COVID pandemic started, and have felt that their safety protocol is effective and well thought out.

Al doctors and hygienists are very friendly and great at their jobs! I’ve been coming in for over three years and will continue to come in. During covid they have made adjustments in the check-in/out procedures and take additional precautions to make everything work smoothly and safely, I’ve always felt very comfortable. Overall would definitely recommend!

I found this office on Zocdoc because my dental insurance changed and I didn’t know where to go. There were a lot of good reviews so I decided to give it a try. Making the appointment was a breeze and I got a phone call from the office to confirm my appointment soon after. When I got to the office, I could see that there were a lot of COVID precautions taken (hand sanitizer stations, plastic coverings to divide seating area, etc)  to make me feel more at ease. The wait time was very minimal — I waited only about 5 minutes before I was seen. The dental hygenist and the dentist were also extremely friendly and didn’t try to force any procedures I didn’t want on me. They explained the risks and benefits and allowed me to make my own decisions. 10/10 would recommend!

I’ve been coming to expert dental for about 5 years and have had fillings and cleanings. All of their staff and dentists are great! Have always had a great experience. Not a long wait time, very organized, extremely clean and vigilant always, but especially with COVID safety protocols. I’ve also had multiple insurance policies over the years and mine have always been accepted. Would recommend to anyone in NYC!

The staff here is super nice and very attentive. I absolutely hate going to the dentist (thank you, childhood trauma) and the dental hygienists and everyone that comes near my mouth here are always really sensitive to my scaredy-cat ways. They’re gentle and nice and just really help lower the anxiety around visits. The office is also sparkling clean and very comfortable.

I had my full mouth Veneers done at Expert Dental about a year ago. I love my new smile and the confidence it gives me, thanks for the wonderful work by Dr. Shiao and the rest of her dental team. Dr. Shiao is an excellent dentist with superior skills and bedside manners, and I can say enough nice things about Dr. Shiao and the rest of the dental team that works for her. A picture is worth a thousand words – let the before and after photos speak for themselves. Thank you!

I had my tooth extracted at Expert Dental. It is a completely painless visit. The doctors are very nice and thorough. They put me at ease for such a nerve-racking procedure. I also receive a detailed treatment plan that listed each procedure and price that needs to be done. Unlike other offices, I never know what should be my next step and how much I should be preparing for myself for my procedure. I also receive a follow up call after my procedure. It seems like they really care about their patients. I need to go back to get implant done in 4 months. I will recommend this office to anyone in a heart beat.

I do not have anything negative to say about this place. The front staff is always friendly. Rubina, the patient relation manager, is always helpful. She was able to explain every payment detail. Dr. Bagga (periodontist), is awesome. Dr. Lin (orthodontist) is skillful craftsman (lol). He truly takes pride in his work. Dr. Theresa (hygienist) is super bubbly and full of life. She makes sure that her patients are comfortable. Dr. Charms (dentist) is super knowledge on everything. Super grateful for the services here. HIGHLY RECOMMEND!

I LOVE EXPERT DENTAL! The staff is wonderful and help meet your every dental need. This is coming from someone who is TERRIFIED of the dentist and once I had my first appointment with Expert Dental, they made me feel very comfortable and answered every one of my questions regarding my teeth. Plus their dental chairs are massage chairs and they have peach scented hot towels! I HIGHLY RECOMMEND EXPERT DENTAL to first timers as well as people who seek to change their primary dentist! Dr. Lin is awesome ! I’ll be making my next appointment to clean my teeth soon!

My husband and I have been a patient for over two years now and we went in for our regular check up at Dr. Shiao’s new office last week. What a wonderful experience. Not only was getting their a breeze (one block from Grand Central), but the new office was absolutely amazing. The staff was courteous and attentive, and the dentists were professional and patient with explaining the procedures. All in all, our experience with Dr. Shiao has been great, and we will continue to recommend her to all our friends. Thank you Dr. Shiao!

5 stars! I’m so happy I found this office. This place is the best dental office around. Clean, profession and all treatment needed is very transparent. No surprises. The very nice receptionist Monica that helped me check in today was very friendly and super helpful, I was having trouble to get assigned with my DMO insurance to this office. She went out of her way to call my insurance for me and make sure I can be seen today without ANY complications. There was no wait time and I was seen right away. I had the best cleaning by Theresa. The dental assistant Dominique was very nice and It was such a pleasant experience from the the X-ray process to helping the doctor. Michelle is the treatment concierge who went over my insurance And treatment, it was All printed out and well described. Soooo Looking forward to my next cleaning. Than you to the team and all you do.

Recently switched to this dentist from a previous one, I am very impressed with their set up and operations very professional and organized using the latest in technology to organize schedules and set reminders making things much easier in terms of planning and follow ups The dentist and hygienists are amazing, very good at their job, minimal to no pain with regular cleaning and other procedures Lastly, as a company they have been able to tackle the covid situation very well, with their amazing scheduling ability they reduce the amount of people at once, reducing wait time and have all the PPE and proper procedures in place If you are looking for a new dentist highly recommend this one.

I was always afraid to go to the dentist because I have had so many bad experiences, but all of that changed when I found  Expert Dental. The office staff is wonderful, and very polite which is refreshing today. I found Dr Yi-Ling Shiao to be absolutely wonderful, very patient and kind really listens to you. Her energy is calming, so as the patient you become calm, the new office space reflex’s that energy calm and assertive; from the very clean office to the massage chair and hot towel, you as the patient is transformed from visiting a dentist to enjoying taking care of your teeth. I never thought I would say that I love going to the dentist, … LOL but I do.

I’ve been going to Expert Dental for 2 years now and every experience has been wonderful. The entire staff is nice, friendly, and helpful. I have seen multiple dentists and all have been great and very informative. They are always up front about what they recommend and provide me with all possible treatment options to make an informed decision. The front check in and check out staff are always friendly and professional and I have never had to wait long for anything. I would highly recommend Expert Dental!

I’ve always been very particular about my teeth. Tried my best to always do the right thing to avoid any issues since my family has a long history of teeth problems. Coming into this office for the first time I was a bit scared because I know some offices find things that are not there to make money. It was not the case at Expert Dental. As I expected no issues with my teeth! I trust this place. First time going there and I really look forward to going again. Kudos to the people who run there place. A1!

I recently paid a visit to the new office near grand central and the office looks great. The staffs were really gentle and professional. They have the newest equipment and not to mention a MASSAGE CHAIR! Normally I get really nervous before the procedure but the television and the massage chair they provided really calmed me down. Dr. Shiao was really professional and very thorough about my treatment plans. I highly highly recommand this office by all means.

After moving from AZ it was hard for me to find a practice that I can fully trust, but that all changed after coming to Expert Dental. I felt comfortable and safe, the staff really does take their jobs seriously and provide you with great information. I am glad that during these tough times people are being responsible and respectful of others. I highly recommend this dental practice.

I felt extremely comfortable with Dr. Shiao. She adequately assessed my needs and asked questions to ensure no needs were left out. She provides awesome feedback and recommendations throughout and after the service. I will definitely return for future visits.

This office is amazing! I had a cleaning done today by Theresa the hygienist she is wonderful excellent at what she does! The front desk check in stuff they are all amazing very friendly! The doctor was very thorough he explained everything to me and took his time! The office is very clean and they take all the precautions against COVID they go above and beyond for it. If I could give this office 10star I would definitely without hesitation would give it! The are just wonderful!

Expert Dental has been great! I choose them based off google reviews when I moved to the city and have been a loyal patient for the past 2 years. All my cleanings and fillings have been very comfortable and the staff are beyond friendly. Scheduling is a breeze and they make sure you’re well informed of your appointments with lovely reminders. I’ve never been the biggest fan of the dentist, but can’t recommend Expert Dental enough!

My experience at “Expert Dental” was amazing. This office was recommended by many of my friends! I took my son to see Dr. Shiao for his Invisalign braces during COVID. He felt very comfortable and secured during all his visits. The office was very beautiful, nice, clean, organized, and modern. The doctors and staffs were super friendly and professional. Dr. Shiao was extremely caring, and patient with all my questions about dental care. She appeared to be a master in her field, I highly recommend Dr. Shiao and her office staffs. Even though we had to commute from Long Island, these trips were worth it! My son really enjoyed his visits here. My son’s teeth are now perfectly aligned after Dr. Shiao’s treatments.

I’ve been coming to expert dental for 2 years now, and they’ve done a great job every time! The last visit I felt extremely safe, especially with the COVID epidemic ongoing. They took my temp, and had me fill out an extra form to ensure I had no symptoms or contact with people with symptoms. All office staff were wearing masks, there were hand sanitizing stations all around, and the waiting room had dividers up to ensure social distancing. Great dentist, would recommend!

I have always loved coming to Expert Dental and felt especially safe during covid. They sent me paperwork beforehand to fill out on my phone to limit the amount of items I came in contact with. Also gave each visitor a covid survey to fill out and had everyone use hand sanitizer. Dentists themselves are great and very helpful! I love the scheduling and reminders. It makes it very easy to book appointments and reschedule if you need

This has been my dentist Office for the past three years. I can be annoying when it comes professionalism and service. I have always appreciated the level of service and care I have received here. This is my first visit since Covid 19 has changed the way we go about our lives. Like everyone i was scared to come in but I love getting my teeth cleaned . This office exceeded my expectations of safety and when I entered the office they immediately tell you to put hand sanitizer on your hands. You also notice the protective glass and hand sanitizer stations. You are asked to fill out A covid 19 questionnaire, and they measure everyone’s temperature in the lobby before they take you to the back. If you are reading this review, please do be scared and come in to get what ever you need to get done. Might I add the staff is really friendly and professional. Even if I had to pay more money I would countinue to come back to this office because quality customer service is worth paying extra for.

Had a cleaning here today, and felt totally safe. Barriers in place at reception, hand sanitizer, mouthwash. Once you move into the treatment area, all the practitioners have plastic barriers in addition to masks (which everyone had everywhere). And as usual, great follow-up from staff on treatment plan.

I’ve been going to Expert Dental since 2019 and they always take their time in cleaning and going over any issues or questions I may have regarding my cleaning. Everyone is polite and friendly from the front desk staff, the cleaning assistants and the doctors themselves. They truly care that you take as best care of your mouth as possible. Highly recommend going to Expert Dental.

Every time I’ve had an appointment scheduled here, the staff has been professional and polite, from the receptionists to the dentists! I recently had to have a root canal, along temporary and permanent crowns put in and it could not have been smoother and more efficiently done. So glad to have found such a great dentist office! The staff also takes the time to abide by safety guidelines in regards to COVID and I always feel safe when attending appointments.

Expert dental is fantastic. I recently switched due to a change in insurance and could not be happier. The dentists are efficient and there are even in house orthodontists which was extremely helpful for my particular needs. Front desk staff is always professional and pleasant to deal with. I felt safe and cared for during my visit with the extra safety protocols put in place due to Covid (covid screenings, plastic and spacing in between seating, and sanitizing of all surfaces.)

I have been going to Dr. Shiao for almost 13 years, when she was pretty much the only dentist in the practice. She is amazing, attentive, knowledgeable and extremely skilled. Over the years I unfortunately have seen less and less of her as she has focused more on her family. However, I have been very happy with the other dentists I’ve seen as well. Through the years, they took care of my root canal, bonded a large chip in my front tooth so that you can’t even notice it and addressed teeth grinding issues. They are a full service practice which makes it really convenient. I’ve been wary of seeing any doctors or dentists in person during the pandemic but I was overdue for a cleaning and had some concerns I needed to address. I was lucky enough to catch Dr. Shiao in the office. It has always been a nice office, but the staff has taken great care to ensure that the premises are cleaned even more frequently to ensure a safe environment for patients and themselves. I am grateful to the whole team for their commitment as dentists are certainly essential workers. Keep up all the great work!

I’ve been overdue for my 6 month cleaning for a bit thanks to Covid. I have been noticing some gum sensitivity possibly due to these trying times but I wanted to be sure it wasn’t something serious that went unchecked. My family and I have taken this quarantine very seriously so going to the dentist felt intense. Unsure of what the future holds we felt it important for me to go. Immediately my fears disappeared. Masks were required of course, but patients temperatures were checked and hand sanitization required upon arrival for all. Forms were sent the night before so less waiting room time. Once in the room, the dentist and hygienist were thorough and timely. I noticed a high powered fan blowing the entire time. Patient check out occurred in the room and I was escorted out the side door to minimize contact with other patients and staff. All in all I was inside the office for 40 minutes. Not only is Expert Dental the best dental office I have been to in my adult life, they have put the patient first in keeping us all safe during this global pandemic. One less thing to stress about these days. Stay safe everyone.

Very professional, high caliber dental office. I’ve lived in New York most of my adult life and seen many different dentists. Dr. Shiao’s office offers me the kind of experience that way surpasses them all. The office is brand new, high end with latest technology. The atmosphere feels more like a spa rather than a dental clinic. The front desk staff had most of my paperwork ready by the time I got there and there is little wait time at all. The doctor personally reviews my x-rays with me on a computer screen right in front of me, while I comfortably lie there and get a massage from the dental chair. She explained my conditions to me in great detail and explained what I procedures I needed and why it needs to be done. I only had cleaning and a couple small fillings done and was in and out of the place in less than 40 minutes. The whole experience was convenient and comfortable. Definitely recommends.

A WORD FROM YOUR DOCTOR