Family Care Dental
Shaheen Upton, DMD:
Practice Profile Page

Family Care Dental
Shaheen Upton, DMD
Hoover, AL

★★★★★

29 REVIEWS
0 BEFORE & AFTER PHOTOS

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DENTAL TREATMENTS OFFERED

Dental cleaning

White fillings

Crowns

Inlays & onlays

Bridges

Clear aligners

Porcelain veneers

Teeth whitening

Dentures & partials

Root canal treatment

Tooth extraction

TMJ treatment

Dental implants

CLEAR ALIGNER SERVICES

OFFICE HOURS

Monday: 8:00 am to 6:00 pm

Tuesday: 8:00 am to 6:00 pm

Wednesday: 8:00 am to 6:00 pm

Thursday: 8:00 am to 6:00 pm

Friday: 8:00 am to 6:00 pm

Saturday: 8:00 am to 5:00 pm

Sunday: Closed

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BEFORE & AFTER PHOTO GALLERY

PATIENT REVIEWS

I’m terrified of the dentist due to a past bad experience of a wisdom tooth extraction. And when another one started hurting, I was extremely nervous! At Family Care Dental, Dr. Upton, made me at ease in no time! She explained the process before she got started. And made sure I felt comfortable. After numbing the area, the actual procedure took less than 10mins! A complete opposite of my last extraction, which lasted more than an hour! Dr, Upton has a light touch. I did not feel any pain or discomfort. She’s truly a perfectionist and always insures that a procedure is done exactly right. I only wish I had found her office much sooner. I will definitely come back and recommend you to all who are looking for a dentist.

First time appointment. Far exceeded my expectations. Staff was extremely nice. The dentist was caring and thorough. I chipped my front tooth & now, after the work she did, I can’t even tell. I’ve been smiling all day! Will be back in 2 weeks to repair some old fillings. Highly recommend this dental office!!!

I came into Family Care Dental without an appointment on a Friday afternoon due to a wisdom tooth ache. The staff was very kind and took me in right away. I have not gotten a wisdom tooth extracted before so I was very nervous. Dr. Upton and her assistant made me feel so comfortable. I did not feel a thing during the procedure. I highly recommend this dentist!

I was there earlier today with a bad tooth ach and needing an extraction did not have an appointment but they found time to get me in. the staff and dentist did a great job for me i was in and out quick and in no pain. Thanks so much to family care dental and I will be back..

The best Dentist I’ve ever had. The staff made me feel extremely comfortable. I went in for an emergency extraction. Once the Dentist numbed me up, I felt absolutely no pain at all. I had a tooth removed from UAB Dentistry and it was the worst. So the experience I had with Family Care was a well welcomed one. They are awesome! I will be continuing my journey with them and will absolutely recommend them to everyone.

these people are absolutely great! I was as nervous as could be but the oral surgeon and his Assistants definitely made my wisdom teeth extraction as painless and easy to deal with as I could have ever imagined. very professional, gentle hands, and very caring. 12/10 would recommend to anyone.

I went to get an extraction today, the Doctor (Motif-I think) was amazing! The staff is always pleasant and the facility is always clean & welcoming. They even asked/played my favorite music while getting my tooth pulled!!Great experience all around!!

Doctors and Staff are amazing and super sweet, they make you feel comfortable and do whatever it takes to make sure they help with any tooth problem you are having!! I was comforted my entire procedure and it was a lot more quick than other dentist office I’ve been to in search of a GREAT PROFESSIONAL dentist and they really are top notch so I will be returning to get all my work done by them and referring them to anyone needing a great dentist especially when you have an emergency that can not wait!!!

I HATE going to the dentist! However, my experience at FCD was extremely pleasant from the entrance to exit. When a I had a chipped tooth turn into a root canal, I naturally went into panic mode. However, the staff eased my nerves by explaining the whole process to me. They also allowed me to listen to my music during the procedure. I was in and out in about 1.5 hours. I had no pain or discomfort. I would definitely recommend FDC to family and friends.

Love the staff! They are all very sweet and pleasant. I have been here myself for a root canal. I came in with major pain, and the dentist was awesome at helping relieve the pain and setting me an appointment asap. And now I bring my two younger children who love it! Highly recommend for anyone.

I was very pleased with my service here. From the minute I walked in I was greeted and felt the professionalism presented in the office. This office is very new and clean. Every staff member I encountered was very nice and gentle as going to the dentist makes me a bit anxious. I had some dental work done and very pleased with the results! I have continued to refer my friends and family to this office because of the superior dental care I received. Majority of the staff is also bilingual and they do a good job setting an appointment according to your schedule. Highly recommend !!

This place was a god send during the pandemic most dentist are closed and I had the most horrible toothache I called them and they got me an appointment in just a couple hours pulled 3 of my teeth I don’t have insurance and the doctor gave me a great deal. They were all very nice CURTEOUS and professional I highly recommend this dentist office

This is the best Family Care Dental Center ever. The staff was nice and very knowledgeable. Took the time to explain to me about what procedures needed to be done. No wait time, as soon as I gotten there, they taken me straight to the exam room. Very clean facility. Very diverse and pay good attention to their clients. I rate them 5 stars.

I am 44, I’ve been going to the same dentist since I was 10, although I’ve lived in different parts of the world and country I would always schedule cleanings, etc during my visit home…..now I’m back permanently but I lived 2 hours away so it was important for me to find a new dentist and hygienist locally. Family Care Dental is the place! The entire staff is polite snd professional. I so happy I’ve found a dentist close to home.
Sincerely Veronica

I came into Family Care Dental without an appointment on a Friday afternoon due to a wisdom tooth ache. The staff was very kind and took me in right away. I have not gotten a wisdom tooth extracted before so I was very nervous. Dr. Upton and her assistant made me feel so comfortable. I did not feel a thing during the procedure. I highly recommend this dentist!

New to the area and didn’t have a dentist. I woke up in A LOT of pain a day before having to go out of town and, Dr Upton and her staff got me in same day on about 3 hours notice as a new patient. Was nervous as all get out as I freakin HATE the dentist. Without even mentioning it, The Dental Assistant turned off the TV Ads and put on some Pandora Radio to help ease my mind. Maybe simple, but helped me immensely! Couldnt appreciate Family Care Dental more. Wouldnt think twice about going to another dentist. Professional, Caring, and Skillfull. What more could you want? You’re going to the dentist….!

Customer service. From the minute I walked in, everyone was friendly and helpful. The dental assistant and The Dr. was knowledgeable and explained everything clearly, and answered all my questions. Payment and explanation of the cost of the next visit was also very clear and they answered all my questions.

Super friendly from front service staff (got me in on the day I needed) to hygienist (most gentle and friendly) to the most wonderfully efficient, QUICK, knowledgeable, and gentle dentist I’ve ever been to. She really knows what she’s doing and treats your mouth like her own. I have to mention that she all the sudden had 5 people to juggle all at once, not wanting to turn anyone away she put her time management skills to the test and handled it like a pro! (She didn’t have to take my “fix” on same day but did). No excessive swishing, pinching, poking, and she was also great at reading people saying, “Your cheeks/jaw hurt (from being open wide) I’m going to give you a break” Though not the closest location to where I live, I had to get in now, and from now on the extra drive will be worth it (Hoover) to see her again. Kids will be switching also. Kindness and compassion truly goes a long way!! Thanks so much! The only negative is that the office needs updating, with a little clearing of the windows, updated equipment (much needed) and paint would go a long ways. They deserve it.

My daughter went for her first visit at this dental office and it was the best service we have experienced in years! It’s a friendly environment  and they will answer all of your questions. They have a lot of different services. I just love the fact that you don’t get any surprise bills. You will know upfront what the prices are. The wait is not long! I forgot her name, but the lady that cleaned my daughters teeth is so entertaining! She gave my child some good tips and she made her feel really comfortable. She’s just funny!!!!

I was very pleased with my service here. From the minute I walked in I was greeted and felt the professionalism presented in the office. This office is very new and clean. Every staff member I encountered was very nice and gentle as going to the dentist makes me a bit anxious. I had some dental work done and very pleased with the results! I have continued to refer my friends and family to this office because of the superior dental care I received. Majority of the staff is also bilingual and they do a good job setting an appointment according to your schedule. Highly recommend !!

I’m terrified of the dentist due to a past bad experience of a wisdom tooth extraction. And when another one started hurting, I was extremely nervous! At Family Care Dental, Dr. Upton, made me at ease in no time! She explained the process before she got started. And made sure I felt comfortable. After numbing the area, the actual procedure took less than 10mins! A complete opposite of my last extraction, which lasted more than an hour! Dr, Upton has a light touch. I did not feel any pain or discomfort. She’s truly a perfectionist and always insures that a procedure is done exactly right. I only wish I had found her office much sooner. I will definitely come back and recommend you to all who are looking for a dentist.

Came in this morning at 8:00 a.m. because I had a painful tooth emergency and 4 wisdom teeth I knew needed to be extracted at some point. I’m a new patient and they took me in very quickly. The Dr. and his assistant were very friendly and thorough with the tooth exam. They set me up with some antibiotics and scheduled an appointment for the same week for a root canal. I could not be more grateful for this today!

I visited this office and everyone was super professional and very nice. The level of service from the administrative staff to the Doctor was phenomenal. You feel very warm and welcomed here. The doctor’s care and professionalism is the best. I’m so glad to have gone to such a great establishment with great people.

I was very impressed with everyone who helped me today, they made certain I was comfortable, they were knowledgeable about the insurance requirements and even when they didnt know an answer, they didnt give up until they found it. The staff were very friendly,and professional. The atmosphere was very comfortable. I look forward to working with them,more and recommend them to anyone.

The best cleaning and education I have ever had. Left with preventive prescription mouthwash. I so highly recommend this place and I absolutely love the hygienist she was a bowl of information that I have never been told. I loves my follow-up cleaning because they hygienist looked at my teeth and was very surprised and proud; that I followed their instructions. I am sold on this practice state of the art

I had a bad experience several years ago. I was reluctant,and afraid. I must say I conquered my fears. I have found a new place for my teeth and my families teeth as well. I appreciate the way everything was explained to me. I really liked that a little time was taken to assure me I was in good hands.

Dr. Upton is the best dentist I have ever been to. The whole patient experience from the friendly front desk attendant to Dr Uptons chair side manner was very professional and friendly at the same time which automatically made me feel comfortable and trust her. Their equipment is state of the art and combined with the great service makes this a solid practice. I will definitely come back here.

This is a nice and clean place to go to the dentist and the staff are really nice and well knowledgeable about what you need and provide great information at anytime. This location is very up to date and the dentist are really good at what they do. I’ve had great experience with them for the last 3 years.

Very clean facility, and EXCELLENT staff! Good dental practices are utilized here, and every effort is made to keep you comfortable. I received a full explanation of my procedure and healing process, the staff worked quickly but gently in completing the procedure, and proper pain management was provided. My dental insurance did not yet cover this procedure and I had to pay out of pocket, but I consider the fee to be fair and actually affordable. The staff is personable and engaged, which helps quell the anxiety many people experience when visiting the dentist. This is my 2nd procedure here and I wouldn’t go anywhere else, even if the cost was less! A family friendly office with a small play area that is great for the kids too. I definitely recommend them!

A WORD FROM YOUR DOCTOR