Fourth Ward Dentistry
Raghav Sundaresh, DDS:
Practice Profile Page

I too was impressed, but the front desk receptionist, and I do not know her name did not disseminate information properly to the dentist. I sent screen shots for an implant brand and stock number thinking that it might be looked into- addressed during the visit. I was shocked to learn that the dentist apparently did not work with this company for implants. Also he told me he had never done the procedure. Fair enough but I needed this valuable information to formulate an educated decision. I spent a good ten minutes explaining my concern and needs when calling initially. I was assured that something could be done, by the call screener Nothing was done. To make matters worse, I brought in the crown from my implant and left it on the tray in examining room. When I returned home, I realized and called. The receptionist answered and informed me that it had mostlikely already been discarded, and to go through the receptacle bin would mean putting ones hand in the trash bin to find it. Well, that was my crown to my implant that could have been used-possibly- when I have it repaired. I have never been so shocked as I was by that receptionists reply to my concern- need of discarded crown. Does she know the cost? Oh my. The front desk person is the face of an establishment. When working as a quasi- medical employee one had better inform self of proper medical protocol. When working as a quasi- medical employee one had better realize they are in dealing with living things needing transparent answers. Potential patients call and are in need of accurate information. If the dentist does not do this type work it needs to be made clear. If the dentist does not deal in a particular brand it needs to be communicated to the person calling in for information. Potential Patients are those who conduct research, make phone calls, ask a list of obvious questions, yes-no questions and such. We are in essence shopping for a good fit. It’s not that difficult a job. 1. I now have spent 650.00 on an extraction which should have been postponed in light of my greater need- 2. Am minus a crown due to disposal and noncompliance of the request made to feel absurd for even asking for retrieval. It is wrong and highly unprofessional, done to me even after gathering iformation and makinf inquiry. I am at a loss and truly see the degradation of the medical profession. I should be refunded my 650.00 for my displeasure. Now, I am 3 months in front of that needless event, having to once again go through the process, only now I have complications because I had to wait. I do not backout 1500.00 per month for dental work. I don’t know many who do. The greater need was tending to the broken abutment in the implant and not extracting a tooth exacerbating that entire area. It has complicated things as the abutment is imbedded in the tissue, and I cannot even show the oral surgeon the part of abutment left on crown to give him an indication of the likelihood of success. I may now have to have the perfectly fine implant removed for 500.00, and if replacing 2100. This is due to the fact that I already spent 650.00 extracting a tooth that should have remained, and exhausting my dental budget. Due to this I researched so as not to be caught in this nonsense again. Something is very wrong. It will never be correct – what transpired at that office. The unprofessional practice of taking information and the nonassessment of a callers needs verses what could be offered- and to indicate it could be done- the very strange response when requesting the search for the crown thrown in the bin, with no avail is exceptionally- exceptionally poor. It is wrong. This would not take place in most practices. I want my money back. The girl who took the call does not belong in the medical field. The dentist is nice. He was careful. He is a fine dentist. It simply was not what I needed. I am out loads of money, a crown and have suffered with constant pain. No- it is not good. Sorry for this, but I am more sorry for myself and do not understand such.