Amira S. from Plano, TX (Source: Yelp)
We started the journey with Dr. G in 2008. We were referred to him by our dentist and when Dr. G described the process it looked very complicated and frightening (moving a jaw, expending it, upper and lower braces and possible screws in the jaw…). For the next 4.5 years we visited the clinic every 6 months and Dr. G checked my daughter to establish the perfect time to start the process. He made sure that her teeth are growing well (and recommended pulling some out when needed), found that she has a tongue thrust issue and directed us to a speech therapist and took x-ray to monitor the growth of the permanent teeth. At the end of each visit we received from Dr. G a full explanation on the stage we are at and what to expect in the near future. It was always done with a smile and with lots of patience to make sure that we have all the details and aware of all the options. It is important to mention that during those 4.5 years, when my daughter’s teeth were only monitored, we did not pay and our insurance was not billed. When it was time to start the treatment, we were invited and received detailed information on the different stages of the treatment and the cost. There were no hidden or additional costs and we were presented with different options for payments. We all know that orthodontic treatment can be extremely expensive, but Dr. G and his team make sure that it is achievable by working with patients and their families to come up with the best payment plan. It might be true that the prices are higher, but with the complexity of the treatment my daughter had to go through, I preferred to pay more and have her teeth in the hands of an orthodontist that comes highly recommended! I have no regrets. At certain point of time, my daughter was not happy with the technician that took care of her and when I mentioned that in a feedback form, Dr. G contacted me personally and made sure that my daughter’s complaints were addressed. We never had any additional problems. Beyond having great clinical facility, The Goldreich Orthodontics team comes up with great ideas to give back to community and patients: – Kids can collect “nuggets” for good grades, for brushing their teeth well and for wearing the clinic T shirt. The nuggets can be traded for several gift cards. My daughter loved it! – They “buy” Halloween candies from the kids and at one occasion shipped them to our troops overseas and in addition asked the kids to write cards for the troops; – Dr G. gives different scholarships; – they have annual parties for the kids, their friends and families and the list goes on and on! Even coming to the clinic for the regular checkup is a lovely experience: you never know how the clinic will be decorated or what will be the theme. The coffee machine is always ready, the fridge is stoked with water and the chocolate chips cookies are fresh and people are smiling! We were lucky to have been referred to Dr. G, not only to have completed the journey with the most perfect teeth for my daughter, but also to be a part of a very unique group of people that are passionate and dedicated to their patients. My two favorite things were the card they asked my daughter to write, they mailed and I got it as a surprise for Mother’s Day; and that they asked my daughter what was the food she missed the most and could not eat when she had braces and they prepared a big beg of this candy for the day her braces were removed. That shows their attention and caring and their wish to make people smile, not only by fixing teeth! Dr. G and his team took a very stressful experience (both clinically and financially) and made sure that it is converted to an amazing journey! How many can say that they miss their orthodontist? We will miss y’all!!!