Vaia T. from Queens, Queens, NY (Source: Yelp)
If you’ve gone to orthodontic consultations and are frustrated by the doc-in-a-box mentality of prescribing an overpriced plan with no certainty of a better result, do not be discouraged — Grinbaum Orthodontics exists! I’ve been in touch with a lot of NYC orthodontists over the last month (about 40 in total), and Grinbaum Orthodontics has been a glowing winner…here’s why: Cheryl replied within 24 hours of my inquiry and scheduled my appointment quickly. The consultation was 100% complimentary and I was surprised as the majority of orthodontists charge big consultation fees ranging from $75 to $495. Due to train delays, I arrived a bit late so I called the office to see if I could reschedule and Cheryl reassured me that there was no problem and to come in. I was greeted by her bright, lovely smile that made me feel less nervous about my appointment. They works as a unit: Kiara was the first to discuss my motivations in getting orthodontic treatment. She was extremely attentive and so very kind, and I genuinely knew that she was hearing my concerns; she told me that Dr. Grinbaum is expertly trained in the lingual braces treatment that I’ve wanted for years now. I met Kelly who was such a sweet soul and extremely thorough in answering my many questions. She digitally scanned my teeth so Dr. Grinbaum could have another visual to consult during her examination. During this last month, many orthodontic offices boasted about their technology or awards in an effort to propel me into treatment asap. None of this happened; there was no pomp and circumstance, no showing me previous patient progress photos or name-dropping the projects they were involved with; I appreciated how focused everyone was on this specific case, on the result rather than the technology, and on explaining what will happen next for the sake of my comfort instead of trying to impress me into signing for treatment the same day. Dr. Grinbaum is beyond qualified with her many years of studies at NYU Dental and beyond, but humbly offered her professional opinion instead of overcompensating low quality practices with titles and accolades. Almost every doctor I visited in hopes of getting lingual braces (as listed on their site) told me that they no longer use them due to their complexity and cost, and instead highly favor Invisalign to get the same results as “obsolete” lingual braces. Speaking with Dr. Grinbaum, I quickly realized that it was not the expense or lack of demand for these discreet braces that led to their scarcity; it became apparent that many orthodontists either did not have enough experience with lingual braces or did not want the hassle of a long treatment time with their patient, and instead opted for Invisalign as a bandaid to the problem. I have not met a doctor in New York as comfortable administering treatment with lingual braces as Dr. Grinbaum. I have previously heard wild treatment plans offered to the tune of surgically implanted TAD expanders, shaving or pulling my teeth to make room, Invisalign with a post period of traditional braces for a few months that would not be covered under the initially quoted plan. I received better options from Dr. Grinbaum and her team, but lingual braces sounded the best to me as a working adult. Dr. Grinbaum sat down and discussed that lingual braces will alleviate the crowding, crossbite, & narrow palate with my compliance in approximately 20 mo. She did not offer any magical guarantees and was realistic in telling me that this is a huge commitment we will take on to get my teeth and bite as aligned as possible. She worked with Kelly to create a viable plan for my treatment, and was so genuine in alleviating my apprehensions. She sat with me for as long as needed and asked me a few times if there was anything else she may address or expand upon, instead of rushing me out of the office for another patient as so many have done before. Karin Grinbaum is a class act. I have read many reviews about her exceptional treatment of adolescent patients and I have no doubt that she makes her patients of all ages comfortable in her care. I also mentioned to Kelly that I have a few orthodontic consultations left before I make my decision and instead of taking offense to shopping around for this huge financial and time-consuming decision, she without a second thought asked when would be the right time to follow up. A few hours after the consultation, Kelly was extremely thoughtful and sent the plans we discussed with everything written eloquently and clearly (in comparison, I’ve had someone jot down numbers on a post-it note before ushering me out of the office). Orthodontic work is such a huge commitment and personal investment. I have a few more dreaded consultations to ensure I’ve covered all of the bases, but I am more comfortable to know that the money I’m saving up for this endeavor will go to a practice that truly deserves it for the unrivaled service and care they provide to their patients.