Healthy Smile Family Dentistry
Kenneth Chan, DDS:
Practice Profile Page

While I was eating one day, my filling came off.  I called Dr Chan’s office right away and he scheduled me to go in the next day.  After examining my teeth, he said i need a mold.  During the visit, he put in a temporary mold while I waited for the lab to make my permanent mold so I don’t have to eat with a big hole in my teeth which was very annoying.   I went back two weeks later and Dr Chan put in the permanent mold for me.  I used to be afraid to go to the dentist but Dr Chan was very good and gentle so I feel more comfortable visiting him at his dentist office now.

Finally found a place to take care of my smile. I no longer have a phobia of dentists!!!! I can’t tell you how terrified I am of visiting dentists. When I was growing up, I always felt like the dentists were not-so-fun experiences (I’ve had a cavity or two). The worst part was always the shots. I hate shots! Well, after over 4 years of trying to put off any dental visit, guilt kicked in and I decided to check out Healthy Smile Family Dentistry because of the yelp reviews. I was greeted by friendly staff and filled out paperwork with their assistance. The office is very clean and the staff make the place feel welcoming, which is a huge plus in my book. When I sat in the dental chair, I met Dr. Chan and Joanna. They told me that I needed a deep cleaning, and also did some x-rays to examine how bad the tartar build up was. Truth be told, I didn’t even think I had tartar build up– I just thought I had coffee/wine stains on my teeth and only required whitening after a general cleaning. Even though I floss and brush, they explained to me how food still gets caught in some areas that are hard to reach. Dr. Chan walked me through every step of the process, even when he was numbing my face with needles (bleh)! He used some gel that pre-numbed my mouth before he gave me shots, and that helped A LOT. He even told me about his college experience about how students had to practice giving shots to each other; crazy! The story made me laugh, but also made me realize that he can sympathize with what I’m going through. I do feel like everyone that assisted me went the extra mile to clean my teeth– especially since it’s been some time since my last cleaning. They were careful to make sure I was comfortable through the experience, even asking me to raise my hand if I needed a break. I’m glad they triple checked my teeth to ensure they didn’t miss any tartar and were very nice throughout the whole experience. I even took before and after photos for my family to see. My teeth look much whiter now! They explained to me how to take care of my gum health, and even gave me a nice goody bag after the visit. Definitely found my dentist for years to come.

I’m quite happy with Dr. Chan and his entire staff.  All really friendly and I don’t feel like I’ve been given any bad advice or procedures.  I don’t like the oral surgeon he referred me to, but that’s another issue and won’t affect his rating.  The only other possible downside is how popular he actually is.  It’s hard to get an appointment when you want it! Pros -Dr. Chan is very patient and makes himself available. -Excellent staff. -Make you feel comfortable. -They haven’t messed up on my teeth at all over 3 1/2 years. Cons: -Long appointment waits.  Schedule early!

We were forced to find a new dentist who accepted PPO, which was a nightmare, until we found Dr. Chan.  Other PPO dentists within 20 miles of our home had the worst reviews on Yelp and I was scared to pick any of them.  However,  Dr. Chan has my full confidence after having gone there. Yes, it does take a LONG time to get in for your regular checkup/exam (about a 1 1/2 – 2 month wait right now).  However, you can schedule your next 6-month exam at your current checkup time and avoid the wait.  Also, should the Dr. find work needing done at the time of your exam, they are able to schedule you an appointment to do fillings/crowns, etc. within days.  Also, he will always fit in an emergency if you have one. The front desk girl is extremely friendly and knowledgeable, and willing to keep an    eye on your youngsters when it’s time for your dental appointment.  They also have a treasure chest for your kids to pick a prize after their visit. Out of the 4 of us that just went, they put on 2 crowns on my son’s babyteeth (ones that won’t be falling out for a few more years, it was no charge to me w/ my insurance, and they were recommended since he had previously had fillings there that had fallen out, and would most likely do so again if replaced).  He also had another cavity that they recommended we just watch since that baby tooth will be falling out within a year (good, honest advice). My daughter had 2 small cavities between teeth – they didn’t recommend filling since so small, but to keep an eye on them instead.  I had a couple cavities between teeth, which they painlessly filled for me and didn’t try to con me into getting more expensive caps when fillings would suffice.  My other son had his checkup and teeth cleaning and came out with a clean bill of health. Their methods and equipment are modern, and chairside manner compassionate and personalized.  I asked Dr. Chan his opinion on mercury fillings and his response was in  line with what I have found out researching them online (which is, if they ain’t broke, don’t fix ’em, because the mercury is released once the fillings are removed!). I hope this review is as helpful to you, as everyone else’s reviews were to me, and may no PPO insurance subscriber ever have to suffer with sub-par dental work again!!

I hated going to the dentists.  Absolutely hated them.  I avoided them. For years.  In fact, I even vowed to myself that I would never date a dentist because of how much I hated going to one. My animosity towards this part of healthcare was partly because I was insecure of my own teeth.  I feared the root canal.  The declarations of any cavities.  The fear of the dentist telling me how bad my teeth are. All of these fears went away when I went to Dr. Chan.  I mean it.  They simply went away.  He was gentle, caring and reassuring that my teeth were okay.  He had his way of telling me that I needed a deep cleaning, without making it sound so bad (after a google search…deep cleaning= girl you need to clean your teeth more often). He took his time to answer my questions.  And when it came to procedure times, he made sure I had enough anesthetic so I couldn’t feel the pain.  And of course, before any procedure was provided, his office went over the expected costs.   Dr. Chan is an honest, warm and professional dentist.  If it’s anyone who took my fear of dentists away, it would be Dr. Chan.

I am very happy with Dr. Chan and his staff!!!  They were very friendly and tried to make me feel like home. I came in for a check up and cleaning and in desperate need of a new denture. Dr. Chan assured me that my new denture was going to be better than what i had. When i came in for my denture so i can take it home i didn’t like how it looked the teeth weren’t just right.  So Dr. Chan said “no problem we will take care of you I want to make sure you love your denture even if it means that we need to start again.”  So he did!!! We started again with my teeth.  I felt much better and now we are in the process of my new denture. Everybody is so friendly the dental assistants Elaine and Nina are very efficient and friendly too!  The front desk, Cindy and Veronica take care of me in the beginning of my appointment as far as my payments and future appointments so when Dr. Chan is done with my visit then I can just go, no need to wait!!  Also they help me understand my insurance benefits and plan out my whole treatment. Overall I am very happy and will keep coming for any dental work!

I’ve been going to Dr. Chan for about a year and am really happy with the service I’m getting.  When I moved to Pasadena another dentist wanted me to get two root canals.  I was skeptical and saw Dr. Chan for a second opinion (he was one of the only dentists I could find that had good reviews and was part of the Caltech graduate student dental health plan).  Dr. Chan told me there was no need for one of the root canals, and for the other a root canal seemed to be an “aggressive” option (instead he advised me to fill the cavity as normal, and this should last me several years and also save a lot of money).  I had Dr. Chan fill the cavity and have been seeing him since.   The staff are friendly and professional, I never wait more than 5 minutes to be seated for my appointment, and everything seems very hygienic.  I feel that Dr. Chan is very honest about my dental needs, and he takes time to explain exactly what is going on.  Dr. Chan also does the bulk of the regular cleaning (everything but the flossing and polishing) personally, which I appreciate.

I went there and was seen by Dr. Chan. It was a great experience! I don’t normally “enjoy” going to the dentist, but this was truly a good experience. The office had a steady flow of clients, but it never seemed to busy or crowded. I was seen right at my appointment time, and all the staff (including Dr. Chan) were great. I had a general check up & a cleaning. They were very expressive about making sure I was comfortable. I really appreciated it. I’m also getting ready to start orthodontic treatment at another office, and Dr. Chan gave me advice about my treatment. One of his staff members even sat down with me and discussed pain relieving techniques prior to the instillation of my braces, as well as how to clean my teeth with the braces. I thought this was amazing treatment considering I’m getting my braces from another office!