Hopewell Family Dentistry
Jacob Sheppard, DDS:
Practice Profile Page

★★★★★

DENTAL TREATMENTS OFFERED

Dental cleaning

White fillings

Crowns

Inlays & onlays

Bridges

Clear aligners

Porcelain veneers

Teeth whitening

Dentures & partials

Root canal treatment

Tooth extraction

TMJ treatment

Dental implants

CLEAR ALIGNER SERVICES

OFFICE HOURS

Monday: 8:00 am to 5:00 pm

Tuesday: 8:00 am to 5:00 pm

Wednesday: 8:00 am to 5:00 pm

Thursday: 8:00 am to 5:00 pm

Friday: 8:00 am to 1:00 pm

Saturday: Closed

Sunday: Closed

SCHEDULE YOUR APPOINTMENT

BEFORE & AFTER PHOTO GALLERY

PATIENT REVIEWS

Dr. Sheppard and his team provide a relaxed and professional experience. I had a great cleaning with Sara, she gave me tips on how I could change my toothpaste and it made a big impact. I’d been having trouble with headaches and grinding my teeth. Dr. Sheppard gave me options and advice on how he could help with making me a custom night guard. No more headaches and no more pain meds. They are very upfront on cost and I didn’t feel pressured at all. Look forward to coming back for my next cleaning!!

This is by far one of the best dentist I have ever been too. I was having issues with a lower back tooth for at least a couple years. I bought up the issue with my then dentist. They took X-rays and said it was fine. But I still was experiencing sensitivity to cold and if I bit down on food just right it would hurt. I decided to go to another dentist. I saw Dr Sheppards reviews and decided to make an appointment with Hopewell Family Dentistry. I was super impressed first visit because he diagnosed my tooth problem immediately. I had a crack in that tooth. He showed me a picture of it even. Also, Dr Sheppard and his staff take great care with their patients. They are friendly and you never have to wait long at all. I would highly recommend this practice to anyone

My first visit. And everything was explained thoroughly. They paid attention to detail. And did more than I’ve ever experienced at a dentist visit. I was very pleased with everything. And the customer service was great. Very polite. Thank you very much to all the staff. Great visit. I’m looking forward to going back.

I couldn’t be happier with a Dentist as I am with Dr. Sheppard. Dr. Sheppard listens to my concerns and is very knowledgeable. All of dental work I have had done by him is exceptional. All of the staff are excellent and provide excellent customer service. The Hygienist I see is very thorough and personable. I am so glad I found this family, because they really do make me feel at home.

The entire staff, from receptionists to hygienists to the doctor, are lovely people who put their clients at ease and offer a welcoming environment. They are friendly and knowledgable and take time to explain conditions and suggested procedures while answering questions thoroughly. I would recommend this provider to anyone who is looking for a family friendly dental practice. The hygienists and doctors are likely very good with very young patients judging from the gentle demeanor they displayed. Edit: At a follow up to a first visit and consultation, I was amazed at how quickly the dentist was able to do a filling. I couldn’t have asked for a better result or more professional demeanors from all of the staff. I would not hesitate to recommend Hopewell Family Dentistry to anyone looking for a quality dental provider! They do a great job!

I came in today with excruciating pain. The front desk staff was friendly and professional. They got me in a room within 15 minutes. My appointment was at 11, by 11:40 I was paying for my procedure and out the door. The dentist was very gentle and QUICK with my extraction. I will definitely go back for more dental work when needed.

Not having dental insurance for many years I was embarrassed to see a dentist until I had no choice but to see one. I was recommended to see Dr. Sheppard with Hopewell Dentistry. Dr. Sheppard was the most gentleness dentist I have ever seen. He was very thorough and explaining my treatment plan. His assistant was very attentive and helpful. I loved the office decor. I am so glad to finally found a dentist I can trust and feel comfortable with. I highly recommend Dr. Sheppard and his amazing staff. Thank you!

Can’t say enough great things about this company this morning. My son, who leaves in a couple months for basic training has had a pretty bad toothache recently. He was worried that something was wrong that could delay his training dates. He called our regular dentist last week, and they said come in on January 6th and call if it stops hurting. It’wasn’t so much the pain that bothered him – it’s the not knowing what is going on and worrying about training. January 6th just to look at a tooth and see what’s up? Come on. So, after a weekend of pain and worry for my son, I called our regular dentist again this morning to see if they could fit him in somehow to just get it looked at and to make him feel better. I was put on hold since they “literally just walked in the door”…and I hung up after waiting far too long to simply check the schedule. (This is the same dentist that has cancelled numerous appointments in the past couple years on us which just makes everything better for planning’s sake, right?) Anyway, I looked online, and found Hopewell Family Dentistry and called them due to their great online ratings. The woman who answered was very friendly, and listened to a concerned dad tell her why he needed his son to get checked out as soon as possible. “No problem…can you have him here at 8:45?” “Absolutely,” I told her. So, my son went by and had a limited exam done. (Apparently they had a cancellation and were able to fit us in.) My son called me on his way back to work and was so relieved to know that it was not a major issue and would most likely go away on a week or so…and that he grinds his teeth at night…LOL. He let me know how great the dentist and staff were and told me he wants to go there from now on. Thank you Hopewell Family Dentistry! You made my day as well as my sons! .

Hopewell Family Dentistry is a very nice place. The staff is kind and make sure you feel welcome and comfortable the whole time your there. It is very clean and updated in its decor and equipment. The staff and Dentist is very well trained and make sure your never in pain. Works very hard with insurance to get everything you need done. I am very pleased I started going to this office and don’t plan on any changes.

Fabulous experience at the dentist office today! How often do you hear that? I will be bringing my entire family in now. Patient, friendly and informative staff, dental hygienist, and Dentist. Common sense COVID policy that makes you feel safe and comfortable.

Dr. Sheppard was very patient and gentle! The staff are all very sweet as well! My 9 y/o wasn’t very excited about her simple dental procedure. He walked her through it step by step and took his time with her, she now feels very comfortable going to the dentist. We have tried so many dentist and I can finally say we found the one for us! Their great with children and do beautiful work!

Hopewell Family Dentistry is an amazing dental establishment.  Dr. Sheppard and his staff do an outstanding job making your dental experience comforting.  This is a small, family type of office that truly cares about you and your oral health.  You will feel welcome when you come in and relaxed with the options that are given to you.  They never push you into anything you do not want to do.  This is a great office to visit with your whole family.

The staff at Hopewell Family Dentistry are amazing. From the time you enter the door to the time you leave. You are greeted with a warm welcome. Every member is very polite and very helpful. You guys made my first experience a really good one and I can’t wait to return for my next appointment in a few weeks. Keep up the good work.

I have been going to Hopewell Family Dentistry for about 6 months. They have always been friendly and professional. One thing that stands out here is the dentist is fast and precise, definitely the best experience I’ve ever had. We are a family of 5 ranging from ages 2-36 and we all feel comfortable here. If you’re looking for a place where you feel welcomed and a trustworthy dental team I would highly recommend trying Hopewell Family Dentistry.

I wish I could give more than five stars for this review. Doctor Sheppard saw both of my grandchildren, age 6 and 7 for their first dental visit and made the experience so easy. The staff is professional and welcoming. The place ran with flawless efficiency and I would recommend them highly to anyone.

Wow!!! I am truly amazed by the awesome hometown Dentistry that I found, right in my neighborhood. The service that I received for both my daughter and myself is beyond exceptional. I love the personal attention that I receive each and every visit. I’m so glad that I choose them to be my new Family Dentist. Thank you!!!

Had not seen a dentist in several years due to lack of insurance and medical issues. I was embarassed and feeling guilty about my dental issues. I first contacted the office via email and was impressed with how quickly Shelby responded to my concerns. Doctor Sheppard’s resume was very impressive to me as well. Being a Viet Nam veteran I am also appreciative of Doctor Sheppzrds commitment to veterans and the community. Also to Sarah, thank you for kind, and professional care. I know you had your hands full with me. Sorry about that. Last visit was long wait. DR Sheppard seemed rushed not much interaction.

Great visit my first root canal I actually thought it was going to hurt the doctor and his assistant explained the whole procedure to me before getting started I asked like a million questions cause I was nervous and they were super helpful and gentle I didn’t feel a thing literally the staff in the office is very polite quick & courteous! very great appointment as always !

The dreaded emergency on the weekend… a broken crown! I got a call back from Shelby first thing Monday morning and they got me into the office within two hours. Sadly I have to see an oral surgeon for an implant, but Dr. Sheppard explained things well and answered my questions. I am so impressed with their kindness, patience, and treatment every time I visit.

My first visit with hopewell family dentistry today was amazing. From the time I checked in I was greeted with smiling faces and welcome to their facility, both the dental assistant as well as the dentist himself was very thorough and very informative about all the work that would need to be done. What I love the most was that they continue to ask me throughout my sessions with them if there were any questions or any concerns about my consultation and x-rays and information given of the work that I would need to get done and assured that I was set with all my appointments leading up to my next session with them. The staff was awesome even as I left wishing me the best with a big smile! It’s a very comfortable environment. I highly recommend this facility for anyone looking to get dental services, they are booked up for almost a month out but go figure they are so good at what they do. Looking forward to my next session at the end of January. -Tameeka

The care I received from the beginning to the end was fabulous. I can’t say enough about Shelby! Shelby showed professionalism along with a caring attitude giving me the confidence to proceed with my dental work. The knowledge that Dr. Sheppard brought to the issues was excellent. I have a particular small mouth and he completed my work quickly and tenderly as he could for my particular situation. I appreciated the follow up call that was done the day after my dental work. I thank you team for making my experience as pleasant as possible.

A WORD FROM YOUR DOCTOR