Marie P. from Pittsburgh, PA (Source: Yelp)
Love at first drill! I was so afraid to go to the dentist for the last ten years. When I moved back to Pittsburgh, the dental hygienist at the first practice was literally yelling at me because I could not fully open my mouth due a tmj related injury. It was such a bad experience, I neglected my teeth. A year and half ago, I went to dentist number 2. I did not know that they had such an awful reputation. An expensive reputation on top of that. I spent 3k out of pocket for crowns that will basically need redone. I had an appointment today with Dr Darlene. Let me first say that Zoe (she works billing/insurance) was awesome and patient. I finally decided to buy dental insurance and did not realize it is a pain to get a descent doctor assigned to you. Darlene had to call the insurance company a handful of times. And she was just great. Angel is one of the dental hygienists/assistants. She is a very funny and a helpful woman. I had a few questions, and Angel was more than happy to show me on the model. She’s a smart cookie. Dr Darlene, a big thank you. She had to see me on an emergency basis. I had a gaping hole in my tooth. I was terrified of going based on previous experiences. She is a very intelligent woman along with being incredibly precise. You can just tell that she knows her stuff. The doctor also has a very pleasant bed side manner. People should not do what I have done in the past in regards of not going because of being scared. This will be a long process to bring my teeth to a healthy level. This is how a business should be ran. Thank you so very much! I would give them a 100 out of 5 stars if I could.