Sarah C. from Anaheim, CA (Source: Yelp)
I wanted to do a deep cleaning and get a second estimate for future braces so I visited M Dental Group since my aunt, uncle, cousin, and mother are clients here. They always said nice things about this dentistry and since my family is a reliable source, I came to give this dentist a try (to be honest, I avoided the dentist for a couple years because I was traumatized from a previous one). First Day: When I walked in, I was greeted by two ladies with huge smiles (this was early, when they opened at 9 a.m)! Elisha took my photo as I completed a new client form; she was helpful and very detailed when explaining certain parts of the form to me. Next, I was called to the X-ray area where Olga took multiple x-rays of my teeth and jaw area. She was gentle and described everything she was going to do before she started. I was then led to a room where dental hygienist Jane cleaned my teeth. I was a bit nervous but she was extremely nice and helped me to calm down. She talked to me the entire time letting me know what was going to be done and how. I do not know how she held everything and made it work efficiently (spraying water, suction, scalers, etc.,) all by herself..with just two hands! She’s truly skilled and the best hygienist I have ever met. She was SO thorough and quick, yet my teeth felt super clean when she was done. After the cleaning, other employees took numerous photos of my teeth from every single angle. I later realized that this was to be blown up on a big screen so that the doctor can use them as a reference when explaining the braces process. Lastly, Dr. Paul Kim came to discuss my over bite. He was bilingual (Korean and English) and showed me much more than I could possibly imagine during a consultation. He used my pictures, x-rays, and orthodontic teeth model to visibly show me how and what was to be done. I can tell that he speaks from experience and knowledge, he is a wise man and I trust all of his recommendations! Before I left, I met with the business manager Jenny. We discussed pricing, timeline, and scheduling. She was very accommodating and helpful. I made the decision to get braces the very next week because I not only trust the employees here, but know for sure that I am in good hands. Second day: I was terrified of getting my top and bottom wisdom teeth extracted. I was worse than a toddler and prayed to God from the lobby room to the chair. I even asked Dr. Lee (extraction doctor) to pray with me! I am SO thankful for him because he was kind enough to help me calm down and even gave me sunglasses to cover my eyes from the bright light (so caring)! The numbing shots barely hurt and before each injection, Dr. Lee advised where and when he would be placing it. Moments later, he said that he would be “dancing” with my teeth. In less than three minutes, both teeth were out! Yes there was slight pressure, but absolutely NO pain. I had my hands shaking in a fist the entire time for no reason because it really did not hurt. I got my top brace brackets put on and it was a breeze. Maggie gave me a goody bag filled with at home instructions on how to care for teeth removal and braces. It was informative and helpful. A few days later, Erin from the front desk texted me asking how I was feeling from the teeth removal. I was touched because she answered all my questions and showed genuine care! I recommend M Dental to anyone and everyone who needs dental work. Whether it is teeth cleaning, extraction, root canals, braces, or implants, I know this dentistry excels because my friends and family who are clients here are 100% satisfied. Thank you to all the staff members and doctors.