Heather G. from Minneapolis, MN (Source: Yelp)
Walking into Dr. Murdoch’s office is a breath of fresh air as compared to the ‘sketchy’ building where it is located. Not so much sketchy as outdated but hopefully you get my point. I was prepared to open the door to his office and find myself stuck in the 80’s. In contrast, the office has taken strides to keep up with the times and it shows through the services provided and the layout of the office. I appreciate not overbooking appointments which allow the Doctor and staff to give me their undivided attention. The office is open in Richfield on Tuesday and then in Golden Valley on Wednesday and Thursday. The staff is very genuine and very helpful. In addition, they have a “lab” in-house that allows them to create same-day retainers. The last time I had to get a retainer, I had to make an additional trip to get the finished product. The fortune is in the follow up; After my initial visit, I received a letter in the mail detailing everything we went over and signed by Dr. Murdoch. It’s nice to receive a warm friendly letter in a mail; one that does not include a bill attached. I also appreciate him giving me the minutes of our meeting, in case I forget. As with most orthodontists, they accept credit cards, appointments must be made in advance, and they accept most insurance. This is located in the same shopping center as Comcast. The parking lot provides lots of opportunities to park near the entrance.