Neighborhood Dentist
Jonathan Warmflash, DMD:
Practice Profile Page

Dr. Warmflash is my first dentist I chose as an adult (with the help of Yelp), and I’m quite pleased with my choice. Danyell is the best hygienist ever–always provides lip balm and sunglasses, is so attentive and careful about whether something might be hurting, and puts you at ease with her charm. It’s easy to tell everyone here is passionate about their work and cares about the patients. I was super late to my last cleaning, but they were flexible and did not give me crap about it at all! Neighborhood Dentist has definitely exceeded my expectations for what a dentist’s office is like.

I have been terrified of dentists ever since one punched me in the jaw and then extracted a tooth when I was 12. Yeah. That resulted in me being too terrified to see another dentist for over a decade. Never did like that guy, but he’s dead now and I’m not. (Cancer, I didn’t hate dentists THAT much) When I had a horrific toothache appear out of nowhere, I briefly considered pulling a Tom Hanks from Cast Away just to avoid the dentist. Thankfully, I reconsidered and started asking around for recommendations. My buddy Dave R. wrote a very promising review right on this very page, and it gave me enough confidence to overcome the fears and make an appointment. From the moment I called in, I have never received anything but the friendliest and most helpful responses. Everyone there clearly loves what they do, and they truly do make the place feel like you’re visiting a classic neighborhood dentist. They also have an office dog that is the sweetest dog ever. I ended up needing surgery to remove my wisdom teeth and another molar (which later turned into emergency surgery and got pushed up a week), and they were very helpful in explaining the process and setting up everything with the specialist. I left the office quite astonished at how painless the whole process was given my previously-unending terror. A few days later, I received a text message to confirm my next appointment with their office for a follow up and cleaning. Since I also hate talking on the phone to make appointments, this approach to schedule one was very welcome. The above details were what earned a 5 star review. What earned my business for life and this somewhat long review? Read on… My insurance company tried to screw around with “covered” vs “not covered” charges and told me that my exam wasn’t covered. While I could have appealed that and gotten it covered after a lot of arguing, I didn’t have to. Before I even received anything related to billing from their office or the insurance company, Danyell emailed me to say that my insurance was being silly, and to make sure I didn’t worry about the uncovered portion of the cost, she told me that they were writing it off as a courtesy. I didn’t even ask for that or have any idea it was going to happen, and it completely floored me with how much of a gesture that was. Dr. Warmflash and his staff have completely changed how I feel about dentists, to the point where I am actually looking forward to my next appointment. That takes a lot of talent and good customer service. Never using a different dentist as long as I can help it. Need a dentist? Go here. Actually, go here even if you don’t need a dentist.

Best dentist & dental staff I have ever had, period. Everyone is so genuinely friendly and makes you feel very comfortable. Dr. Warmflash is incredibly thorough, patient, and honest. He takes his time, is professional, and easy to communicate with. Dr. Warmflash has been my dentist for the past 2 years. He & his staff have always gone above and beyond my expectations of a dental office. I feel fortunate to have him as my dentist and am always recommending him to friends/family.

I’ve been to a lot of dentists over the years, since its not an every day occurrence its been hard to compare. What I’ve learned in the last four months is that most are average and there are a few that really stand out in their commitment to care for patients. From dealing with a chipped tooth to helping evaluate overall dental health and needs Dr. Warmflash has spent the time to present the options, pros and cons and recommendations unlike any other dentist I’ve ever been to. When it comes to the work itself he’s taken the time to do things right, make sure I’m comfortable and even follow up post work. Dr. Warmflash and all his staff showcase a care and concern often missing in this fast paced world – I’ve passed out his cards at my office and the whole family will be going to see him from now on. It also doen’t hurt that the space is feels fresh and clean, not cramped and cramped like so many other offices.

Great experience with a new provider in a great location. I moved to Portland in 2008 but continued to see my favorite old dentist out-of-state. Recently I decided it was time to get set up locally, in case I really do crack a tooth on pits in my olive ciabatta. When I saw a new dentist’s office opening in my neighborood, I figured it was a Sign and went for my semi-annual cleaning and x-rays yesterday. Dr. Warmflash opened at 20th and Hawthorne just last week, so his office is sparkling clean and has all new everything. That’s a big plus to me – a dusty waiting room or harried staff ensure I won’t be back, and no such problems here. Some things are so new they’re still adjusting to them, like the panoramic x-ray height settings, but that’s hardly a complaint. I also liked the eco-conscious attitude (which we tend to take for granted in Portland but is still important IMHO) – confirming that I want my receipt before printing it out, for example, and similar focus on reducing consumables. I think this must be a special challenge in a health care setting – but they’re putting thought and care into this and it was clear that my feedback and opinions were welcome. The part of the visit where I got to hear about the condition of my teeth was also excellent – the right level of detail for someone as detail-obsessed as me, with all the pictures and advice to go with it. I’m giving it 5 stars because for me, it really is as good as it gets.