H G. from Virginia Beach, VA (Source: Yelp)
When I was a little boy and my parents told me we were headed for the dentist… well, you know the feeling of fear and discomfort that came over me. Fast forward— 2017… now I look forward for my next appointment. That’s because Oceanfront Dentistry on 21st Street, has changed the culture, the experience and the ambience of what a dentist office can be transformed to. The credit goes to Drs. White & Heffelfinger for creating a friendly, welcoming, warm, and responsive team of professionals that not only know what they are doing, but they do it with a smile and beam of personally caring about comfort and calmness that is extraordinary. They invested in all the latest technologies, that weren’t invented when I was a little boy. Procedures and results performed in one visit. The office is clean and busy with patients never having to wait for an attractive nurse approaching, addressing you by your first name. Nichelle was embroidered on her scrubs top. She had me chuckling without ever administering any laughing gas. I sensed that Drs. White & Heffelfinger allowed each team member to just be themselves, with no micro management style. This freedom accelerated their performance and showed each client a real feeling of confidence in everything accomplished. I asked Nichelle how many hygienists worked in this location, and she joking said, “there is only one hi-genius”, and then she took a pose. Even though it was enjoyable and entertaining, she was miraculous with the x-rays, the photographs, the extensive explanation of my dental situation. She competently cleaned, spayed, flossed and polished my teeth with no discomfort at all. During my time there Dr. Heff, April, and Nichelle asked frequently about my comfort and concerns, this I have never experienced while visiting a dentist. The only down side to my experience was when Nichelle looked into her appointment schedule and said, “I’ll be seeing you again in May of next year, what day would you prefer?” The successes of Drs. White & Heffelfinger has put them in such high demand, but the efficiencies of the team they have built will assure them many more years of giving dentistry a good name and helping people have great memories of quality work done. We want to thank the Doctors, as well as the whole Oceanfront Dentistry staff for our experiences.