Brittnay B. from Honolulu, HI (Source: Yelp)
Marie, Jamie & Dr Ching are such amazingly wonderful people. I honestly can’t say enough good words about them!!! Marie is extremely friendly, sweet, and does most of the front desk work. She’s the first and last person you speak to before you enter and leave the office. And let me tell you…She really knows how to send you off with good vibes. Also, I appreciate the fact that she sends out text confirmations/reminders about your appointments bc sometimes I can be so forgetful. Jamie is very energetic and pleasant! She was always very polite to me and on-it when Dr.Ching needed her to do something. Granted it’s her job, but she did it with such grace. I’ve had experiences before where the assistant was very much sassy and seemed to hate their duties, but Jamie was very easy to work with. Dr. Ching is a humorous, intelligent, and really delightful man. I’ve had horrible experiences with my previous dentist on Maui and I’ve never gone back since. After wanting to correct my teeth and check-up on my oral health (yeaaaaars later), I decided to get a consultation with an orthodontist before I saw Dr.Ching. I had told him about this and he immediately knew what to start doing as far as the steps to take before getting braces – cleaning treatments, checked to see if I had gum disease, and cavaties. What I admire most about him is the fact that he’s considerate of what Dr. Tan (Ortho) might be doing to my teeth in regards to braces. He didn’t want to pull teeth and make it hard for the ortho. So the fact that he’s working with her to figure out a plan on what he should do is HIGHLY admirable! Also, he was VERY upfront with me about everything and I appreciate that so much! He has given me wise advice and is full of common sense. Not to mention, he spoke in a way that I would understand. I didn’t feel flustered nor did I feel unsure/untrustworthy of him at all! To back himself up, he also has a screen with your x-rays etc., that you can look at. I felt like I was in school and learning new things. You know when a teacher is explaining step by step on a projector screen about something? That’s what it felt like when he explained everything to me. It was fascinating! The office is not too big and definitely not too small. They have lots of reading material if you need to kill time while you wait to be called in. They’re also not crowded, which is always a pleasure bc I’m not a fan of crowds. But that doesn’t mean that they don’t have patients, bc they definitely do. Cost: I am uninsured. Every payment comes out of my pocket. Their prices are fortunately and thankfully very affordable!! They give a 20% kamaaina discount and believe me, it makes a huge difference! For dental work in excess of $200, payment plans are optional but that’s only upon request. I’m not sure what sort of payment plans they have available, but just ask them (if it’s absolutely necessary & if it meets the requirements). My overall experience was one to remember. Marie was able to book me another appointment that worked with my schedule. She was also fast and efficient in assisting Dr.Ching with whatever info he needed from Dr.Tan (Ortho). They also made me feel extremely comfortable and less self conscious about my teeth. I walked out of those doors feeling hopeful and confident in myself and in them. Growing up, I was always told no Dentist could fix my teeth. Sadly I believed it too. But this amazing staff give me hope. –I’m super stoked and am looking forward to my dental cleaning this Wednesday!! I’ll continue to update my post as I do with any major/important procedure/work that I get done. But with that being said, I HIGHLY RECOMMEND this place to you! The minor details to the big picture, they leave no stone unturned. Plus, the urgency and care they have to cater to their patients is out of this world!! 200/10: I will be a forever-customer!