PHM Orthodontists
Michael Payne DDS, MS:
Practice Profile Page

★★★★★

DENTAL TREATMENTS OFFERED

Braces

Clear aligners

Retainers

Comprehensive orthodontics

Space maintainers

Palatal expanders

Headgears

Interceptive orthodontics

CLEAR ALIGNER SERVICES

OFFICE HOURS ( WAUKESHA)

Monday: 10:00 am to 6:00 pm

Tuesday: 8:00 am to 5:00 pm

Wednesday: 9:00 am to 5:00 pm

Thursday: 7:00 am to 4:00 pm

Friday: Closed

Saturday: Closed

Sunday: Closed

OFFICE HOURS (NEW BERLIN)

Monday: 10:00 am to 6:00 pm

Tuesday: 8:00 am to 5:00 pm

Wednesday: 8:00 am to 5:00 pm

Thursday: 7:00 am to 4:00 pm

Friday: 8:30 am to 10:00 pm

Saturday: Closed

Sunday: Closed

SCHEDULE YOUR APPOINTMENT

BEFORE & AFTER PHOTO GALLERY

PATIENT REVIEWS

Dr.  Payne and his associates are total perfectionists.  They won’t quit until everything is exactly right, whatever it takes.  It took about a year for them to complete all my many adjustments, during which time they were available and attentive to every detail.  Now I get to go through life with beautiful teeth.  I couldn’t be happier!  VJ

We have 3 children that are patients of Dr. Payne, and we couldn’t be happier! All of the staff here are very courteous and very knowledgeable. They use modern technology to ensure that treatment plans are very comprehensive. There is not a cold and clinical feeling about this place – it is a welcoming and friendly atmosphere. Added bonus – Dr. Payne wears the best socks! 🙂 I highly recommend Dr. Payne, but I also have many friends that see the other doctors here and are as happy as me.

It was a great visit. The office staff was very nice. Dr. Payne was extremely personable, very knowledgeable, and took time to make sure I understood all that he was doing & recommending & why. The hygienist was very friendly and took her time with the cleaning. The office was clean & very inviting.

My daughter had her palate expander installed at Dr. Payne’s office. The staff, from Shannon in the front, Sheryl in billing, and the amazing orthodontic assistants, to Dr. Payne have been kind and professional. Every time I call or visit the office I feel like they know me and my daughter. I’ve never felt like a nameless number. The office was up front will all costs associated with treatment and saw us promptly if there was any discomfort or repairs needed. I highly recommend this practice.

I just completed my orthodontic treatment using the Invisalign clear aligners and I’m very happy with the results. I’m 70 years old and grew up with misaligned teeth and as a result had an uncomfortable bite. Dr. Payne developed a treatment plan for my specific issues with a goal to improve tooth alignment. The actual process of sizing and installing the Invisalign product was done by a very friendly, professional, team of Orthodontic technicians. I was amazed by the type of skilled care I received during my treatment period but I also observed during my clinic visits how friendly and caring the technicians were with the younger kids. I found the overall experience very rewarding and the results were better than I expected. If your considering Orthodontic treatment of any kind I highly recommend you contact PMH Orthodontists.

Many thanks to Dr. Payne and his office!! As an experienced dental hygienist, I have referred family members, friends and patients to his office over the course of my career. For the last 2 1/2 years, I have had the opportunity to experience his care and expertise as a patient first-hand, which has resulted in a smile I am very proud to wear. From the moment you walk into the office to the completion of the appointment, Dr. Payne and his staff are welcoming, kind, professional and deliver high-quality results. I highly recommend Dr. Payne’s office to anyone looking for orthodontic care!

I just love this place! Dr Payne really cared and took extra time with my Ortho needs, being that he was fixing my mouth after another Orthodontist seriously damaged my teeth and it was very discouraging for me. He is honest and a true perfectionist.The staff loves what they do and it shows. Now that I am finished and very pleased beyond words my 12 year old daughter will be next. I absolutely trust Dr Payne and his staff and can’t thank them enough for my care. They were all my Orthodontic angels and encouraged me every step of the way

Dr. Payne, April, Melissa, Karen, and everyone else on the staff here are a joy to work with! They were very flexible with all of my scheduling. You can tell that the staff really cares and have made my braces experience a breeze. I would highly recommend this office, Dr. Payne in particular, to anyone who needs orthodontic treatment!

The team at Dr. Payne’s office is amazing.  After I experienced the care with which they resolved my daughter’s teeth, I decided I would have mine done.  I never had braces as a child and I had such a bad gap that I could not eat a sandwich.  I saw other orthodontists in Sacramento, some who do a lot of advertising a hard selling, and I was told I had to have braces for 2-3 years. Dr. Payne was smart enough to recognize I didn’t need that.  Dr. Payne created a case so that I had invisalign with a sprinkling of braces for a couple months.  As a professional, I did not feel comfortable with braces and invisalign was great.  The staff is so caring, so polished.  They made it easy to go in and the process of 2+ years felt like a few months.  I cannot say enough about this office.  I wish all businesses were run like this.

We love Dr.Payne and his office staff so much! They are like family to us because we have been going here for so long and they are so friendly. I would recommend Dr.Payne to anyone. He does such fine work and my teeth look so perfect after years of his work. His wife and daughter are also very adorable and give such a good vibe to the office. My family and I have been going here for 8+ years.

I love the way they run this office.  The staff is as good as the doctor.  It’s all very professional and my kids feel unafraid here.  Dr Payne has a wonderful manner and is extremely efficient.  From the welcome at the door to the cookie on the way out, there isn’t anything we haven’t liked about this office.  If you have to have braces, this is the right place.  My eldest just had hers off and her smile is stunning.  The middle, with the biggest problem is happily being fixed now and the youngest will be joining them in a few years.  We wouldn’t go anywhere else.

Honestly I am not a fan of orthodontists, but this place is a exception. They have a amazing staff and the office leaves you with a homey feel. When I come here I know that I am going to get the best service from a local and professional office. It’s easy and convenient and it makes you feel welcome. American River Orthodontists is a family friendly environment that’s great for any age!

I can’t imagine a more pleasant experience at an orthodontist’s office. Dr. Payne and his staff were professional, knowledgeable, and personable throughout the three-year process. I am particularly impressed with Dr. Payne. He has a great deal of experience, takes pride in his work, and truly cares about his patients. He always took the time explaining what he did, how and why things worked, and entertained questions (and there were a ton of them!). He put you at ease, whether you are an adult or a child. His staff is very friendly and efficient. You never had to wait long for your appointment. They get things done quicky without making you feel rushed. I have no hesitation to recommend Dr. Payne and his staff to anyone!

Michael Payne and his staff are truly the best people you can go to if you want a beautiful smile. I honestly highly recommend them because they inform you on what they’re going to do. When i would walk in i was always greeted by Erica, she always worked with my schedule and made sure i can make it. This Doctor and his staff are totally worth visiting, and the after results are the best anyone can ever expect.

The staff at American River Orthodontics (Dr. Michael Payne) is as professional as they come.  At my consultation I was greeted by Cheryl.  She explained the entire process from start to finish.  She also explained my payment option in detail.  My case was unique and I was required to keep my braces on longer than expected.  But this was no surprise to me as the Dr. and staff explained every step of the way.  I have recommended his office to all of my friends and family.  The office is very clean and suitable for all ages.

He gave me a treatment plan and a quote for services the day of my consultation and got me in right away to put my braces on. So far he is doing a great job as he is taking a comprehensive approach to place each tooth where it needs to be and not cutting corners. He also came highly recommended from a friend of mine.

I loved our experience with Dr. Payne for my daughter’s orthodontia treatment. She has the most beautiful smile and he did such a wonderful job on her teeth! His staff is professional and kind. I am about to embark on my second orthodontia experience with my son and will be returning to Dr. Payne.

After long research (pretty much every orthodontist in Sac) and comparison this is the best orthodontist office in town (both financially and service). I love their staff so much, and Dr. Payne is very very gentle and explains everything (both to me and my daughter)! If you are looking for a convenient and smooth experience, this is your place. LOVE their early morning appointments so much and they are always on time! Oh and did I mention they have warm chocolate chip cookies EVERY. SINGLE. TIME.

Both of my girls have seen Dr. Payne for orthodontic work, and we have been very pleased with the experience and outcomes. They offer discounts for payment up front and for multiple family members, and they take our insurance. Dr. Payne has a gentle spirit that encourages kids and teens to comply with at-home care. His staff is efficient, accommodating, and very friendly. As a concerned mom with lots of questions, I love that they take the time to explain the work and options. We highly recommend PHM.

Can’t tell you how much I appreciate Dr. Payne and his whole staff. From the start of my Invisalign process it’s been so smooth and walked through step by step. Everyone is friendly and welcoming. Giving reminders on appointments via text or call. So easy to work with. Would highly recommend this office for any orthodontist needs. Very satisfied and happy with my new smile. Just a heads up they offer cookies on your way out.

In the last two and a half years, my teeth have transformed into the perfect smile I’ve always wanted! I’ve built amazing relationships with the staff, who are always willing to answer my questions, help me with anything I need, and always make me feel comfortable. It doesn’t feel like I’m going into an orthodontist office, it feels like I’m walking into a little family. If you’re considering braces for yourself or anyone you know, I highly recommend visiting Dr. Payne’s office! 🙂

This a is great place!!! Love the doctors and staff. Everyone is always nice and helpful. Dr. Payne has always gone above and beyond for my daughter. He even came in on a Friday afternoon when my daughter got out of school just to do a quick fix. This whole facility cares about their patients and families. Highly recommend them!

Cannot say enough about not only great smile my son now has but how fantastic the whole staff is here at PHM! Always welcoming, explaining each step of the way so my son always felt comfortable! He had the braces off in one year as projected and we are so happy with the results!!!!!!! Thanks a million Dr Payne!!!!!!!

The doctors and staff at PHM are like no other. They are always friendly, kind and caring and truly take the time to get to know all of their patients. The compassion they show for everyone who walks through the door shines through in their work. Both my daughter and I have seen Dr. Hansen and Dr. Payne and both do an amazing job with exceptional results.

Dr. Payne and the ENTIRE American River Orthodontics staff are absolutely AMAZING!!!! Dr. Payne is very thorough and his staff as well. I got my braces in January….every time I go for my visits, everyone is so friendly, knowledgeable and it’s virtually pain free!! The music is great everyone’s happy, humming and singing!! Just a great place to get my teeth where i want them to be within 2 years. For anyone looking for an EXCELLENT Orthodontist I would recommend Dr. Michael Payne at American River Orthodontics.

We love Dr. Payne and his staff! From our consultation years ago through our most recent visit today they have always been welcoming and kind. Honestly, they all seem as though they love what they do,  who they work with and their patients. We interviewed 3 orthodontists before selecting Dr. Payne and while they all gave us pretty much the same plan for just about the same cost +/- we could tell Dr. Payne was truly interested in helping us. He and the staff are knowledgeable, they listen and answer all questions thoughtfully. We have only had a few times where we needed a same day appointment but each time without hesitation they fit us into the schedule. If you need any orthodontic work done, do yourself a favor and check them out, you won’t be disappointed.

I have been going here since I was little and they have fixed everyone in my family’s teeth. We absolutely love Dr. Payne and the office staff so much! We always leave happily because they are all like family to us. You can definitely tell that they aren’t going after your money but trying to help you out. I totally recommend going here for all of your ortho needs!

Dr Payne and all the staff are friendly, efficient, and accommodating—not to minimize the excellent work that they do! My daughter’s treatment lasted longer than originally planned and they held true to the original quote for services. I messed up on the scheduling of one of her appointments but they were understanding and simply made a new one for her. You are all awesome!

I went to Dr. Payne after my daughter’s dentist made me feel terrible for not starting my daughters braces. She refereded me to 2 orthos, one was her husband in El Dorado Hills. I was told she needed all kinds of work. While getting my teeth cleaned, I asked my dentist who her kids go to. She told me Dr Payne. She told me you should always go to more then one orthodontist. Dr Payne was my second. He told me the complete opposite of what I had been told and pointed out different things. He also told me she wouldn’t be ready for a year. Dr Payne didn’t want to just take my money or put my daughter through unnecessary treatment. I really like Dr. Payne and the staff are all nice. I’ve seen his work, and his honesty.

Absolutely love love LOVE this place! I have been a patient at Dr.Payne’s office for a little over 3 years and I am so happy he’s the one that fixed my smile. Him and his team are beyond amazing and welcoming! I am terrified of the dentist and anything dental, but they really helped me with my fears and I am officially two weeks now from getting my braces off! The process was long but it was the right one for me.. Dr.Payne is a perfectionist so be prepared for the rubber bands and wires 😉 totally worth it tho!!!! my smile now even without my restorative treatment looks PERFECT! Thank you so much from the bottom of my heart Dr.payne and staff, I will miss you greatly when I’m all done. But I promise when I have my kids and they need braces I know exactly where I am taking them!!!

I was referred to Dr. Payne by my Dentist when my daughter needed braces over three years ago. The moment I walked into his state of the art office, I knew I had found the right Orthodontist that would meet the expectations that we had for my daughter’s Ortho care. The staff were warm, welcoming, quick, and very efficient at their work. We totally loved them! When we met Dr. Payne, he greeted us with the biggest smile, was very kind, explained the process, and what we could expect at the end of my daughter’s round of braces. At the end of her treatment, I found that what Dr. Payne’s explained to us, was very consistent with her outcome and my daughter and I were very satisfied with the results so much so, that I am now going into braces to get that perfect smile that Dr. Payne provided for my daughter! Dr. Payne is honest and up front about what can be accomplished while displaying his interest and motivation in helping patients obtain their personal goals with their teeth.  He provides optimal service, from the equipment that is used to the quality of care and service you will receive. During my consultation, he spent a full hour going through options that I would have never known about had he not taken the time to provide and to my surprise, some of these options involved services by other professionals which would not have benefited him in any profitable way. This showed me that Dr. Payne’s practice is not driven by how much money he can gain from his patients, but how pretty of a smile he can help you get! Now that’s an Orthodontist that you would want to invest your teeth in! My family has and we couldn’t be more pleased with our choice!

Michael Payne and his staff at American River Orthodontics came highly recommended, and after two years under their care I can also highly recommend them. I always felt informed, well cared for, and part of a happy family. Starting with the cheerful Erica in scheduling, the consultation with Cheryl and Dr Payne, to the photographs, measurements, xrays, dental impressions, (and in my case) the braces and then retainers, the doctor and his staff are friendly, patient and instructive every step of the way. I could not imagine a better experience.

My son was a patient of Dr. Ron Otto, so when my grandson needed Orthodontic treatment we wanted Dr. Otto, however he had just retired and Dr. Payne took over his practice.  I have been very happy with the care my grandson has received here, the DDS is great and his staff are very knowledgable and friendly.  I highly recommend Dr. Michael Payne to anyone that needs Orthodontic treatment.

I came to Dr. Payne on a referral from my personal dentist. Never thought i would be so comfortable here. My daughter is not afraid to go see them, she is only 7 but due to some dental issues had to get braces. She loves Dr. Payne and she loves the staff, always pleasant and smiling…i truly recommend them

As good as it gets! Dr. Payne of American River Orthodontics is the kind of perfectionist you want working on your teeth! He is all business yet in the most pleasant and warm environment. The office is really easy and convenient to get to with lots of parking. It’s right off Watt Avenue on American River Drive right near the Highway 50 exit. The dental assistants are top-notch and have the most fantastic, kind attitudes. Dr. Payne makes it a priority to see every patient himself at every visit. They serve warm chocolate chip cookies in the office which they say “help the medicine go down!” The office kept me really informed about treatment time, tips for better health, they even gave me recipes for tasty dinners to try when your teeth are sore. I was surprised that my teeth weren’t more sore like they were when I was a kid. But I guess this has to do with the advances in orthodontics that use heat activated wires which work like a time-release capsule… Not too much pain at all! I even asked him to tighten my braces more because I wasn’t feeling anything. I am an adult and I put my two kids here for their braces. Dr. Payne treats both kids and adults. I was and am very very happy about this office. They give you a free estimate and let me set the fee for my re-payment schedule. That was really handy when it comes to having multiple kids in braces! They said I would be in braces for two years, but I was done in 11 months! I couldn’t believe it. They also put in a permanent retainer so I don’t have to worry about my teeth shifting. I have seen the smiles he produces and there really is something special about them. Not only are the teeth perfectly straight, but he has a way of aligning the bite so that there are not glaring things such as canines that jet too far down from the rest of the upper teeth.

A WORD FROM YOUR DOCTOR