Pioneer Valley Dental
Thomas Austen Broadbent, DDS:
Practice Profile Page

Dental cleaning

White fillings

Crowns

Inlays & onlays

Bridges

Braces

Clear aligners

I’ve been coming to pioneer valley dental since I was a small child and no amount of words can express how much I love the staff and their care I get every time I go in. Everyone knows me by name and has seen me grow up just as I’ve been seen them grow and expand. Dr. Thomas Broadbent has been my dentist from the beginning and I always know I can trust him to give me an amazing smile, and not only is he an outstanding dentist, he is a extratronany guy! When it was time for braces Dr. World did the job and I had them off in 2 years! I’m always smiling now and I get so many compliments and I have pioneer valley dental to thank you that! 5 stars is not enough, if I could give a 100 stars I would but it still won’t come close to how much I HIGHLY RECOMMEND this Team. I love the Doctors and the hygienists, every single one of them! And I do recommend this team to everyone I encounter who is looking for a Dentist! I promise this is the place to come, you feel like family and they treat you like family.

I wish I could give them more than a five star rating! Before coming here I had terrible dentistry luck and as a result, just thinking about going to the dentist gave me anxiety. After being referred by a good friend I reluctantly gave it a try and have never looked back. Dr A. Broadbent and his staff are the most genuine staff you’ll ever have. They take their time to explain procedures, work with you through payment options, give you options for mamimum comfort, and are patient to earn your trust if you’ve had a bad experience elsewhere. And Candice always remembers little details we tell her about our lives that make us feel like we’re their only clients. You won’t find a better dentist in the valley!

Pioneer Valley Dental has always taken great care of our family’s dental needs. Dr. Broadbent used a computer aided system to correct my bite. I no longer find myself subconsciously clenching or grinding my teeth during the day. Also, he made a night guard for me to keep me from grinding them at night. I no longer wake up with tension headaches due to grinding my teeth. The dental assistants/hygienists are also always very kind and considerate.

I’ve been coming to pioneer valley dental since I was a small child and no amount of words can express how much I love the staff and their care I get every time I go in. Everyone knows me by name and has seen me grow up just as I’ve been seen them grow and expand. Dr. Thomas Broadbent has been my dentist from the beginning and I always know I can trust him to give me an amazing smile, and not only is he an outstanding dentist, he is a extratronany guy! When it was time for braces Dr. World did the job and I had them off in 2 years! I’m always smiling now and I get so many compliments and I have pioneer valley dental to thank you that! 5 stars is not enough, if I could give a 100 stars I would but it still won’t come close to how much I HIGHLY RECOMMEND this Team. I love the Doctors and the hygienists, every single one of them! And I do recommend this team to everyone I encounter who is looking for a Dentist! I promise this is the place to come, you feel like family and they treat you like family.

My entire family has always used Pioneer Valley Dental with no complaints! I got my wisdom teeth removed as painlessly as possible and am currently getting my braces. Everyone there is extremely friendly and treats you like a genuine friend! They are concerned for your safety and comfort and make going to the dentist a pleasant experience. They are accepting to everyone I have seen there and I have even witnessed them speaking in different languages! If you are looking for a dentist for any reason I strongly recommend you use Pioneer Valley Dental!

My previous review was not satisfactory but I would like to completely change it do to the way Austen Broadbent made things right. This speaks volumes to the type of practice this is. First of all, they really pay attention to their reviews! They actually care about the experience you have and I have never had a company or person care enough to reach out to me and offer recompense. Some of my fillings cracked and came out and Dr. Broadbent had his staff reach out to me after I wrote a bad review to tell me they were not going to charge me the owing balance and also that they warranty their work (which I didn’t know) and that he would like me to come in so he could repair the tooth FOR FREE! Wow! Because of this alone I would absolutely recommend Dr Broadbent and pioneer valley dental. They are obviously care about their patients and take pride in their reputation!

Simply amazing! This practice is run the way you would want to run your own business. Everyone here is professional, courteous, friendly and knowledgeable. You get the best service, and it is clear that this office is well managed by people who truly care about their patients. Professionalism like this comes from the top down. They treat you like a good friend, ask about your family, hobbies, work, et.al., and then ask you about it whenever you come in. You are not just a number to them. They do amazing work and are very decently priced. You certainly get more for your money here!

Dr Broadbent is a very carrying and concerned dentist. He takes the time to get the job done right and has stayed later then he would like to finish up with my teeth making sure everything fit and felt great. His staff is always positive and friendly and willing to go the extra mile to make sure you are comfortable and well taken care of. I would highly recommend Pioneer Valley Dental to anyone who has dental needs from TMJ issues to a root canal.

Dr. Thomas Broadbent has been my dentist for over 15 years. Dr. Broadbent and the entire staff at Pioneer Valley Dental strive for perfection. They are friendly, concerned, caring and have always gone out of their way to make my visits more comfortable. They have been very honest in all the years I have been going to them. I do not hesitate to highly recommend Pioneer Valley Dental.

I’ve been going to Dr. Broadbent since the 1980s when he was located next to Pioneer Valley Hospital. I initially went because they said they catered to cowards and I hated dentists. I love going to Dr. B now. He explains what is happening in terms that are easy for me to understand. Also they have the best dental assistants available, especially Brittany! Debbie is also great at taking my money and scheduling my appointments. They truly are like family to me there.

I greatly appreciate how the staff at Pioneer Valley Dental always tries to make my visits as comfortable as possible. Dr. Broadbent did laser treatment on my receding gums and the pain decreased dramatically and has lasted for years. He also balanced my bite using the T-Scan. This has relieved much tension in my neck and head. My bite now feels even and comfortable. I do not have the anxiety about dental work I previously had because of the professional and expert care I always receive.

This dental clinic is amazing! I’ve been a client for years and drive over 30min at rush hour to be a patient here. Dr. Broadbent and his staff are so friendly and professional. They will work with you if you have anxiety about going to the dentist and with the headphones, TV, and blanket they provide, it’s easy to relax. The office staff is great too, and you get a gift card for making it to your appt. I recommend this place to everyone!

Going to Pioneer Valley Dental was a game changer for me. I suffered from chronic migraines for years and went to countless doctors looking for relief to no avail. Last year I went in for a regular cleaning and while Dr. Broadbent was looking in my mouth he said “Do you ever get headaches?” I told him I had them on a daily basis, confused why he’d ask that. He said “I can help you.” Over the next the next two months he did a simple procedure to fix my bite and relieve pressure on my jaw. It’s been six months and my migraines have reduced by like 85%. I couldn’t be more grateful for the above average skill and knowledge of the dentists at Pioneer Valley, and especially Dr. Broadbent, who gave me back a part of my life. Who knew going to the dentist could do that?

Pioneer Valley Dental is a wonderful dentist office. Always a genuine and honest experience for what is necesary for your dental needs at a very reasonable price. Dr. Broadbent is a terrific Dentist. He is warm, caring, provides a great experience that is unlike any other. The staff are welcoming, kind and very helpful. I have moved around a lot and I am very willing to travel to visit Pioneer Valley because there is no other office quite like Pioneer Valley Dental. When talk of needing a new dentist or a better dental experience comes up I am always the first to jump in and recommend this office. My family and I are patients for life!!!

I love to have Dr. Thomas Broadbent taking care of my teeth… He is such a professional and in the top of that, a very perfectionist guy. I love him, as much I love Britney and Jackie, his kind assistants .. Kris, who I have the chance to know and appreciate her values when she is in the process of cleaning my teeth. It is one of those things I don’t trust everybody. Its being way over 20 plus years, I continued to trust Pioneer Dental!!! Especially, if you don’t know it, Dr. Broadbent’s sense of humor, is very unique … Love them all! I really don’t know something they won’t do or not willing to do… Go Pioneer Dental, go!

Pioneer Valley Dental and Dr. Broadbent has been my dentist for 20 years. I am one of the smile success stories when he gave me a permanent bridge 20 years ago. I recently moved away and when I had an issue with a tooth connected to my bridge I thought I’d try a dentist closer to home. This man told me I would loose my bridge to fix this problem. I decided to make the drive back to Dr. Broadbent who was able to do the root canal without damaging my bridge. I will continue making the 70 mile trip for all my dental needs.

Covid-19: when you arrive for your appointment, stay in your car. They sanitize your exam room and when finished, they will call you to enter their office. No seating is permitted in the reception area. All staff is masked, gloved and use sanitizer. As a patient, they have you wash your mouth with a special solution designed to kill the bad bacteria in your mouth. No hand shaking. As you arrive or depart, they make sure the coast is clear to ensure all patients and staff stay at a safe, social distance. Exceptional service

My family and I have been going to Pioneer Valley Dental for over 33 years. We have been more than pleased with the service we get from all the staff! We see Dr. Thomas Broadbent and Dr. T. Austen but, any of the Dentists there are great. We have had anything from filling to Veneers to implants and etc. It doesn’t matter what your needs are you can be sure they will take care of all your dental needs! Pioneer Valley Dental is a State of Art technology! We highly recommend Pioneer Valley Dental! JoAnn Seybold

Dr. Tom Broadbent has been my dentist for more than 3 decades. He has always done fantastic work, and is highly skilled, honest and helpful with your specific needs. When we lived out of state for several years, I made arrangements to travel back to Pioneer Valley Dental for my regular checkups. Once when I had an urgent need and Dr. Broadbent was not available, I worked with one of his associates and got the same level of service. I give Pioneer Valley Dental and their friendly staff the highest possible recommendation.

Pioneer Valley Dental is amazing! I am from Idaho and was in town for my daughter’s wedding. My front tooth was loose and I was afraid it would fall out either before or during the wedding, (which was only a few days away.) But I was even more afraid of dentists. I have had some bad experiences. But I had to take care of this. I couldn’t wait any longer. So, I called Pioneer Valley dental and they got me right in. They put a temporary fix on it, to get me through the wedding and made me an appointment after the wedding to permanently fix it. They were all very friendly and personal, yet highly professional. I liked the way they shared my concern and explained things to me in a way that I can understand. I especially liked how two different doctors examined my mouth and discussed the situation with each other, and with me. It’s kind of like a 2nd opinion. : ) I actually felt comfortable being at the dentist, (Wow, like that never happens!) I like these guys so much, that I am putting off going to the dentist where I live and I will be making appointments at this clinic every time I go visit my daughter. Thank you, Pioneer Valley dental for putting my faith back, in dentists! I will be seeing you soon.

I have been a patient at Pioneer Valley Dental for almost 20 years and without hesitation would say the level of service, compassion and professionalism is quite extraordinary. The exceptional staff, who’s focus is to ensure our every need is met and the appropriate treatment is provided based on our personalized needs always seems to put me at ease. Just about everyone in my family also goes to PVD, and in some cases travel many hours to get here. The level of trust, honesty and the wonderful results is what keeps us coming back. Without a doubt, I would strongly recommend PVD as your dental care provider…you will not be disappointed!

I have been going to Pioneer Valley Dental for the last 10 or 15 years. These people are AMAZING! From Dr. Thomas Broadbent (Dentist) to Brittany and the Oral Hygienist, they are all great. I have never left there without being totally satisfied with my care and treatment. I am a school administrator and recommend them to any of my students and family when it comes up. Again, thank you, thank you, thank you Pioneer Valley Dental!

Dr. Broadbent has been my dentist for a very long time. When I moved out of state and I had and issue, Pioneer Valley Dental was so accommodating to help me get this situation fixed. They provide the best dental care around and truly care about you as a person. Would recommend to anyone and everyone!!! They are #1 and I will continue to travel from out of state to enjoy their dental care. I have recommended them to family and friends multiple times and everyone has had top notch experiences.