Pondside Dental Associates
John Tieu, DMD:
Practice Profile Page

★★★★★

DENTAL TREATMENTS OFFERED

Dental cleaning

White fillings

Crowns

Inlays & onlays

Bridges

Clear aligners

Porcelain veneers

Teeth whitening

Dentures & partials

Root canal treatment

Tooth extraction

TMJ treatment

Dental implants

CLEAR ALIGNER SERVICES

OFFICE HOURS

Monday: 8:00 am to 7:00 pm

Tuesday: 8:00 am to 7:00 pm

Wednesday: 8:00 am to 7:00 pm

Thursday: 8:00 am to 7:00 pm

Friday: 8:00 am to 2:00 pm

Saturday: 8:00 am to 2:00 pm

Sunday: Closed

SCHEDULE YOUR APPOINTMENT

BEFORE & AFTER PHOTO GALLERY

PATIENT REVIEWS

I have been seeing Dr. Tieu for several years now and have been very happy with the service they provide.The front desk staff is very friendly and accommodating, and the evening and weekend hours are great. Dr. Tieu is great at formulating long term treatment plans that take into account what your insurance will cover, so you can get done what needs to get done without spending a fortune. He is very up to date with the latest technology, such as digital x-rays and crowns that can be done in-house during a single visit. I highly recommend this office and Dr. Tieu!

After moving into the area, I came here for a regular cleanup. I felt that the service was really great. After cleaning, the hygienist performed an examination of my teeth and gums and provided me with instructions and clear recommendations. I also appreciated the complimentary soft-bristle toothbrush and sensitivity toothpaste. The staff at the office were all very friendly. My experience was very positive.

Amazing. Dr. John Tieu is without a doubt the most excellent, competent dentist I’ve ever had in my life. For the last two months I have been carrying the aftermath of a bad dental appointment, I expected to just get a consult and book a root canal but instead Dr. Tieu laid out everything he thought about the area and gave me some prospective options. He actually ended up filling my tooth on the spot saving me a lot of time and money. Absolutely shocked at how much of a problem solver they were for me and how much compassion Dr. Tieu clearly has. Thank you Pondside!

The hygienist was so kind and had a great bedside manner. I hate having my teeth cleaned and she made me feel very at ease. john, the dentist, was inquisitive and knowledgeable and it never felt like he was talking down to me. Actually looking forward to having my cavity filled later this month!

The people here are awesome as is the work. One time the night before leaving the country a crown came loose. One of the dentists called me back and said he would come in early to fix my tooth. He did and off to Brazil I went. Did I mention this was not my dentist, just a random panicked call for help to a local dentist in Boston? He came in for a person who was not even in their practice. I knew this would be my dentist from here out.

Started coming here after a friends recommendation and have not had any issues. Their computer system was down one of the times that I went so they billed me later without any issues. When I was making an appointment for a filling, I asked how much it would cost with my insurance, and she was able to go through the steps like I just had it done (without hitting process or save or whatever would have gotten me a bill) and tell me the amount.

I’ve been going to Pondside Dental since August 2015, and needed extensive dental work (fillings and crowns) when I became a patient. Not only are the offices super clean and they use the most up-to-date technology, the staff is knowledgeable, professional, and super friendly. At my first visit, the dental hygienist was very informative in how to take better care of my teeth and how my habits were affecting my oral hygiene. Dr. Tieu explains the whole process of any dental work he does, making an effort to really educate his patients, helping to prevent dental issues. 🙂 Go there. Fix your teeth. They’re wonderful.

Pondside is awesome! Dentists, hygienists, and admin are all friendly and professional. It really is a joy to meet Kieu for my cleanings and Dr. Chinnici, Dr. Tieu, and Dr. Lew have all made me feel like they know what I need without being judgemental about my poor flossing habits. In all seriousness I was poor for years and let my dental care fall to the back burner. Once I got dental insurance they were amazing in getting me back on track and really helped build out a plan that fit my budget. The location is convenient and has parking. This may sound like an exaggeration but my girlfriend was so happy with her experience here that she ended up applying to dental school and got a bunch of advice and encouragement from the staff here. She’s now going into her third year at Tufts. I’ve been recommending Pondside to my friends for years and I can’t imagine going anywhere else.

I’ve been going here for seven or eight years, but decided to leave a review now because Pondside Dental has been SUPER conscientious and thoughtful about their Covid protocols. On top of that, they’ve been happy to answer any questions I had about their risk mitigation measures, and I thought they deserved a shout out for that.

Going to the dentist is not typically something we’d rank high on the fun scale of our to-do lists, but no lie – this is the best dentist experience I’ve ever had. Still wasn’t fun, but when will it ever be? Everyone had a positive, friendly attitude and my hygenist talked me through everything she was doing, and made it a point to make small talk. She also was patient during my X Rays when I could barely fit that uncomfortable thing in my mouth and was struggling – she even RAN to the back to take the pic to speed up the process since it hurt. That’s dedication. The waiting room is also comfy and has leather sofas and magazines to keep you occupied while you wait – not that the wait is that long. Another unique thing is the flexible hours (open after work hours and on Saturdays which I feel is fairly hard to find). My pearly whites are appreciative.

Another successful visit to the dentist. I cannot express how much more I enjoy going to the dentist since we joined Dr. Tieu. Not only are the office staff organized, professional and employ useful technologies to remind me of my appointment and then get me out quickly, and though there are always a steady stream of patients there, I never have a problem getting an appointment, feeling rushed, and they’re really reasonable if you need to reschedule. The dental plan Dr. Tieu created for me, after a long struggle before him, had me leaving this cleaning with healthy teeth, no pain, no cavities, no root canals or sealant – nothing more to do until the next routine cleaning. It’s a miracle. Also the dentist also checks in on you even when you’re just there for a cleaning. My former dentist wouldn’t even be in the building to answer any questions. He and my hygienist are always a pleasure to speak to. They remember everything about my family and in fact my family are now patients. My one year old had her first check up and we were unsure how it would go but Dr. Tieu has a way with children and got her to open right up (literally and figuratively). I cannot recommend this practice enough. Even if you have to commute (there is a parking lot and bus stop out front) totally worth it to have the best dental care!

Dr. Tieu and Kieu D. Bi are truly gifted at what they do. Dr. T was recommended to me when I asked friends on FB for recommendations – 3 different friends recommended him and his practice. I went to see them after way too many years away from the dentist. I was so worried that they would shame me, because I have only ever had aggressive, moralizing dentists before. I was treated so kindly I could have cried. Both Dr. T and Kieu are so warm and kind and really want to help people take better care of their teeth. If you are scared of the dentist or have had bad experiences in the past – this is the practice for you.

I went in today for a cleaning after many years of not having one. They were great and I really feel like they are careful and conscientious. I am so glad I found this place! A word of advice–schedule an appointment TODAY–you’ll pay for it down the road if you don’t go in for that yearly cleaning. Ugh.

Great staff who care about their patients. Went during Phase 3 of Reopening and was impressed at the safety measures they have taken to prevent spreading COVID19; plenty of hand sanitizer, limited capacity, wait outside building until you’re called. Would recommend to anyone looking for dental care.

I’ve been going there now for 3 or 4 years, and thought it was time to offer a review. After about 20 years without seeking dental care, one of my molars essentially fell apart after my old filling fell out. When I asked around, Dr John Tieu had been recommended to me. I saw him, and he was a straight shooter, told me the procedures I needed, and told me what options I had to replace the tooth if I wanted. (I went with a dental implant.) The office manager Julia was helpful in figuring out what it would cost given my insurance, and we made a plan to stagger procedures across calendar years to minimize my out-of-pocket costs and get the most from my insurance. They billed my insurers directly and that aspect was never a hassle. Aside from replacing that tooth, Dr. Lauren Chinicci skillfully tended to cavities, and hygienist Kris helped restore my dental health particularly with my gums. They have been awesome. All these staff members have communicated very effectively with me. They are friendly on top of that, and always professional. Despite such a long time without seeing a dentist, they were all cool and made me feel glad to be there. While no one likes to undergo major restorative dental work, I am grateful to have been recommended to Dr. Tieu and Pondside Dental.

Grateful for the high quality dental services that I received from Dr. John Tieu and Hygienist Kieu at Pondside Dental, 11/21/20. My insurance provider was recently dropped by the dental practice where I had been a patient more than five years. I was looking for a new practice in the neighborhood now that I’m working from home. The staff at Pondside Dental was very professional, knowledgeable, and caring. I feel as if I had known them many years, though it was only my first visit. I highly recommend them if you were like me looking for a new practice where you can feel at ease – at the dentist. They have excellent check in procedures that comply with COVID protocols.

Kris, who has been practicing for 25 years at the same location, gave me a cleaning that I badly needed, and was so thorough, informative, gentle, and friendly! And Dr Tieu came in and examined my x-rays, explaining to me everything he saw. He was so nice too! A great experience, I will definitely be going back. Lots of love for Pondside Dental!!

I’m really glad I found Pondside Dental! I’ve been coming to see you for ~2 years or so and I really appreciate the detailed cleaning reccomendations I get. “Teeth 18 and 20 need some work, Irene.” I love it! I’m not sure if this level of detail is common at other dental offices but it’s much appreciated. I’d rather work to prevent issues now then deal with cavities later. Thank you!

Can I give this place 10 stars? I went to another local dentist that royally screwed up fillings I needed to have done. They did such a poor job, they created 2 new problems. I went to Pondside to get a second opinion, and as a true place of integrity Dr. Tieu spent 30 minutes giving me advice on all the options I had, but suggested I go back to my original dentist to give them an opportunity to fix their mistake. After 2 more unsuccessful attempts at my other dentist, I went back to Dr. Tieu. He again went through all my options based on what the inept previous dentist had done, and fixed my tooth in less than half the time, at half the cost. If you want to go to a used car salesman of a dentist, go somewhere near longwood. If you want a true professional who will be honest and fix your mouth, go to Pondside Dental. Thank you for your great, HONEST work

Hello everyone!!! My name is Veronika and my dentist is Dr.John Tieu from Pondside Dental Associates. I just want to say a huge thank you to the entire Pondside Dental team for a great job! Special thanks to Dr. John you are the best dentist I know! If you still think that dental treatment is scary and frustrating, then you just need to come to Dr. John!

The entire team of receptionists, assistants, hygienists, and dentists are friendly, helpful and professional. They answer questions and explain things in a way that makes you feel empowered to improve your dental health. They go the extra mile to make your care feel personal and attentive, doing simple things like making sure to pronounce my unique and routinely mispronounced name correctly.

My experience here has always been great – everyone is friendly and they always make sure I’m completely comfortable and understand exactly what they’re doing and why. I used to loathe going to the dentist but I don’t mind it anymore! I’ve gone during covid for a couple of necessary appointments, and everything is very clean, lots of ventilation/air purifying, everyone is properly masked and distanced.

I’ve been coming to Pondside for over 7 yrs now. After having developed a dental anxiety from work done when I was younger, I avoided/put off going to the dentist for many years. It was only until I had a cracked tooth which made me see a dentist. At the recommendation of a friend, I went to Pondside to get my tooth fixed and saw Dr. Tieu. From the very start there was no judgement and he was extremely patient and understanding of my situation…as come to find I needed a # of things addressed (no surprise given the length of time I went not seeing a dentist). When it came to the dental work itself, he was very gentle and took his time to make sure I was comfortable and ok during the various procedures. Since then, I’ve had nothing but positive experiences with him and his staff as I now keep up with my routine cleanings and check-ups. While my anxiety is still there, I know I’m in good hands.

Pondside Dental is great. The staff is incredibly friendly and helpful. Somehow, despite only seeing them a few times a year, they always seem to remember what we were talking about 6 months prior – which I find incredibly impressive as I can barely recall what I ate for breakfast that day. Their staff does top notch work and they do a really great job of explaining the rationale behind everything. Going to the dentist is never fun, but Pondside Dental makes the the process as smooth and enjoyable as possible.

The staff at Pondside Dental is always professional and very accommodating. I have been going to them for years because they have given me the very best care. The dentists are highly skilled and take extra care to be sure you are comfortable and satisfied with the outcomes. I would recommend this practice to anyone and have to my friends and family.

Dr. Tieu has been my dentist for the past 17 yrs. He’s the kindest & best dentist in town! He has possibly performed every procedure from basic fillings, root canals, extractions and the latest a dental implant. The implant is a complex multi step procedure that requires at least two appointments. As usual he performed it with stress free ease. I had no pain & the result is impeccable. Thank you Dr. Tieu for job well done as usual!!

I work in healthcare and have dreaded the dentist for as long as I can remember. Pondside Dental has completely altered my experience. They have handled the ongoing pandemic with the utmost caution and respect for patients and providers. They are absolutely lovely from their phone call reminders, front desk staff, assistants, and dentists. Everyone is uniformly friendly, efficient, and caring. I’ve never felt so comfortable during cavities fillings or received such comprehensive education during cleanings. My only regret is that I did not find them sooner.

I have been going here for years now and do not plan on going anywhere else. Everyone there is personable and friendly. They are extremely efficient and would have me in and out within 20-30 mins for routine cleaning. The place is also spacious and clean. They are also doing a great job dealing with the COVID pandemic as they have strict guidelines in place. Highly recommend!

Pondside dental is a really great office I love going there for my dental treatment they do an amazing job I’ve been their patient for over 9 years I’m extremely happy with my crown and veneers I had done by DR.JOHN TIEU his a wonderful dentist Im amazed by his work will continue to do my dental treatment at PONDSIDE DENTAL the staff are very friendly there they all make me feel comfortable when I’m there again THANK YOU SO MUCH DR.TIEU FOR ALL YOUR AMAZING WORK YOU HAVE DONE MOST IMPORTANTLY THE TIME YOU TOOK TO DO IT I’M VERY EXCITED.

I have been going to dr. Tieu and Pondside for over ten years, they are amazing. Dr. Tieu’s work is precise and efficient with no pain. None of the fumbling around with anesthesia that never seems to work that I gave experienced at other dentists. Kris the hygentist is equally as precise and efficient. Beyond the quality of work is their customer care. I have a complicated work schedule and appointments are always difficult for me. Pondside has always been able to accommodate me with last minute appointments and scheduling blocks of time to accomplish all dental needs in one chunk of time so I don’t have to come back for multiple short appointments. Recently I cracked a tooth and was able to quickly get an appointment for that and while there dr. Tieu and Kris shuffled there schedules to catch me up on all routine and preventive work because I will be very busy in the next few months.  Pondside is truly amazing, i can’t thank them enough for their quality work and accommodation of my needs.

Just went here for the first time yesterday. Finally got dental insurance through my job to go so I was worried it was going to be horrific since it had been years. Not the case at all. They make you feel super calm and check in with you about how you’re doing throughout the cleaning. The atmosphere is cozy and they are very honest and practical about what is going on, what they are doing to your teeth, and why. I will be getting 4 fillings soon with them, but the doctor said they were mostly preventative since they are very shallow and said it wasn’t anything majorly concerning. He wasn’t pushy about getting it done or anything, just suggested I may want to get ahead of it now. The cost will be relatively low (around $280) with guardian group insurance. All reception staff was super friendly as well and they have some sweet Halloween decorations! Excited that I found a great place that makes going to the dentist much less awful

I’ve been going here for ten years, and am consistently impressed by the quality and the kindness of this team. From the responsive front desk, to my thorough hygentist Chris, to the calm & skilled Dr. Tieu, I always feel well taken care of and the work they have done has really improved my dental health. The precautions that they take for Covid are very thorough, as is all their work!

A WORD FROM YOUR DOCTOR