Premier Smiles of Charlotte
Marcus Jean, DDS:
Practice Profile Page

★★★★★

DENTAL TREATMENTS OFFERED

Dental cleaning

White fillings

Crowns

Inlays & onlays

Bridges

Clear aligners

Porcelain veneers

Teeth whitening

Dentures & partials

Root canal treatment

Tooth extraction

TMJ treatment

Dental implants

CLEAR ALIGNER SERVICES

OFFICE HOURS

Monday: 10:00 am to 7:00 pm

Tuesday: 9:00 am to 5:00 pm

Wednesday: 10:00 am to 7:00 pm

Thursday: 9:00 am to 5:00 pm

Friday: Closed

Saturday: Closed

Sunday: Closed

SCHEDULE YOUR APPOINTMENT

BEFORE & AFTER PHOTO GALLERY

PATIENT REVIEWS

Great staff and professional care. My son is on the Autism spectrum so we never know what to expect. He is very comfortable coming here. My whole family are patients and can’t say enough good things. Dr. Jean shows genuine concern for us. I highly recommend this practice.

From the first moment of opening the door, everyone was friendly and courteous. Waiting time was very short. The first person I spoke to set everything up very quickly. Then she took all the x-rays needed and had everything waiting for the dentist. The dentist checked everything and gave me his opinion as to what needed to be done. After agreeing on a course of action I was taken to the front counter, where we went over the costs of the procedures and the cost of their plan that would cut a good bit of the cost and make the cost of the procedures much better. Then we decided on a date when I would return to start the service. Everyone from the dentist to his associates was very kind and helped me get ready for my appointment. Thanks for the help, Dale B. Concord, NC

“I am truly impressed by the customer service of the front office staff who greeted me with smiles, ensured I was checked in quickly and kept me informed about when I would be seen by Dr. Jean. I have anxiety when visiting the dentist, but Dr. Jean ensured he would take great care of me and that’s exactly what he did during my emergency dental visit. I plan to come back and get my mouth and smile healthy again with Dr. Jean ensuring that I was comfortable and taken care of during my entire visit. I highly recommend for you to attend this practice if you have even had a fear of going to the dentist. Thank you!”

This is the best place ever! I am a Fedex courier and Premier Smiles is one of my stops. I enjoyed the atmosphere and staff so much, that I had to schedule a dentist appointment here. They have the nicest, funniest, and most gregarious staff I’ve ever been around. I highly recommend scheduling an appointment here!

I alway love visiting the Premier Smiles team. From the receptionist, to the hygienist, to Dr.Jean they all take care of you every step of the way. They work in a timely fashion but you don’t feel rushed. Can’t say enough good things about the whole staff. And it’s convenient to uptown so perfect for lunch time appointments.

When I tell you that I have the worst dental anxiety ever I mean ever I do. I sat in the parking lot for almost an hour before my first visit. I don’t know where it stems from but it’s real. Anyway I went for my first visit and it went well. Everyone was so nice from the front desk, to the hygienist to the dentist. This is the best dentist I have ever went to. They talk you through everything and explain it all in great detail. The dentist is the sweetest and gave me great advice. She treats you like family. I truly appreciate that. They made me feel so comfortable. I went two more times since then. They don’t try to sell you like most dental offices. She even gives the injection in a way that makes it easier to tolerate. All in all its the best dentist office ever. If you have any apprehension about finding a new dentist or going to a dentist in general. Don’t fret she will take very good care of you. Ok for the extra details ppl on here like: plenty of parking, short waiting times(no wait; get in quick), great scheduling(get me in whenever is good for me), nice/clean office, coffee and water in waiting room. I never thought I would say this about any dentist but I look forward to going and getting everything I need done. Invisalign and whitening next…

My first time back since 2017. It was a great experience. It’s under a new provider and they have made some really great upgrades to the place. New furniture, new ambiance, with a really welcoming feel to it. Wait time had decreased exponentially and everyone stayed in communication about delays or time needed for treatment. I really appreciate the way the dentist greeted me and talked with me. He didn’t make me feel rushed and answered all my questions. I will most definitely be recommending the practice. Thumbs up Premier Smiles of Charlotte and thanks for the awesome customer service and treatment.

I found this Dentistry on google and came because of the reviews. It was a great decision, the staff were very nice, helpful, and patient. I’m a chicken when attending the dentist. However, Dr. Jean was amazing and got my tooth out in no time while making me feel so comfortable. I would definitely recommend Premier Smiles to my family, friends, and whomever is reading this.

I absolutely hate dental appointments. I usually have to take 2 attavans before any dental appointment . This was the best dental office and appointment I’ve ever had. Ms. Donna was my hygienist and she was the BEST. Dr.Jean is so compassionate and I think I scared him little. But now they’re stuck with me!! Just went today and already referred of my friends!

Premier Smiles is the best dentistry I’ve ever been to! I dont know why there are people who have had problems with Stacey. She is the most gregarious and jovial person ever! Her and the rest of the staff are super awesome to me during any appointment and you can tell they love doing what they’re doing. I will continue scheduling appointments here!

My name is Kelvin, I’d like to take the time out to thank The Premier Smiles staff for making me feel so welcome as soon as I stepped in the building. The front desk ladies, for helping me find my way on the phone when I was lost, very lost. LOL. The beautiful Kathleen for working on my teeth, letting me use the suction tool whenever I needed it, and the great playlist of music and great conversation we had, she’s very interesting… Last but not least Dr. Marcus Jean, he’s very skilled, in fact, he’s so skilled I almost felll sleep. I never knew getting a wisdom tooth pulled could be so relaxing. Thanks you all and you will see me soon again, very soon.

“Customer service was so superb. Sandra was thorough with the cleaning and very personable. Everyone answered questions that my 8 year old son easily understood. The ease and comfort as well as the great team dynamics made my son’s trip to the dentist an amazing experience. Dr.Jean took time to answer all our questions and eased my concerns as a mother. Everyone made us feel at home. We couldn’t have chosen a better place.”

“I like to take the time out to thank The Premier Smiles staff for making me feel so welcome as soon as I stepped in the building. The front desk ladies, for helping me find my way on the phone when I was lost, very lost. LOL. The most beautiful Kathleen for working on my teeth, letting me use the suction tool whenever I needed it, and the great playlist of music and great conversation we had, she’s very interesting… Last but not least Dr. Marcus Jean, he’s very skilled, in fact, he’s so skilled I almost fail asleep. I never knew getting a wisdom tooth pulled could be so relaxing. Thanks you all and you will see me again soon, very soon.”

Just finished my 6 month cleaning!! I am very pleased with the care and service I received from Dr. M. Jean and his staff. Clean, welcoming, and peaceful environment. Very knowledgeable staff and thorough examinations for the best care of my teeth. I would recommend Premier Smiles of Charlotte to family, friends and foes!!! Thanks PSC!!!

Dr. Jean was AMAZING! I have never had ANY doctor ever take the time to actually get to know me. I don’t mean a friendly chat to gather my medical history. Dr. Jean actually sat and had a 10 minute conversation with me. Within the first 5 mins, I knew my mouth was in good hands, lol. He is very down to Earth, yet professional. Courteous and well knowledgeable. He asked me several times throughout my restorative work if I had any questions. I like that! He was able to explain the process in layman’s terms. Kudos! I get very anxious in the dentist chair, especially when I know needles and drills are involved; however Dr. Jean was overly patient with me. Surprisingly, I felt very relaxed in his care. So much so, that for the first time ever I FELL ASLEEP while Dr. Jean was working his magic!!! How many people can fall asleep while someone is pulling and tugging at their teeth? That speaks volumes! His office staff were just as professional and courteous. They were just as involved in the whole process. I can’t say enough. Don’t be discouraged if you don’t have dental insurance. They have a Savers Plan that includes preventive work and discounts for a year. They can explain the specifics, but the plan saved me about $500. Win! Thank you Dr. Jean for an incredible experience. I’m glad I returned to Premiere Smiles!

I came to Dr. Jean for an emergency toothache about two week ago. I was extremely nervous as it had been YEARS since I went to a dentist. I had a bad experience where I felt the dentist was judging me, and I swore to myself I would not feel like that again… to my detriment. Anyway, as soon as I came into Premier Smiles, I felt welcomed. Dr. Jean was at the front desk, waiting for me. After filling out the paperwork, I was brought in where my mouth was examined. It was determined I needed my left bottom wisdom tooth pulled. The experience was NOT painful (I was afraid of this). I felt a bit of pressure (which Dr. Jean warned me beforehand), and in about 10 minutes the tooth was out. I had another appointment today as a new patient, to get an overall baseline of dental health. During my first appointment I expressed I suspected I had periodontal disease. I know genetics play a part in this, and my maternal grandmother and my mother has this. Both had to get all of their teeth removed. My appointment today confirmed my suspicions, but Cheyenne the dental hygienist was really sweet and informed me of how I will need to take care of my mouth going forward – switching to an electric toothbrush, using Listerine, etc. I had a cleaning above my gums (the name escapes me sorry!), and tomorrow I will have a deep cleaning. I seemed to have caught the disease in the nick of time. I have lost bone, but it’s not severe. Thanks to Premier Smiles, I have a clear path on the necessary steps to achieve good dental health. I can already see a VAST improvement with my teeth in these short two weeks. If you (the reader) are nervous/anxious or had a a bad experience with another dentist, I can assure you this will NOT be the case at Premier Smiles. I have found my dental home, and for that I am thankful.

When I moved to Charlotte in 2014 my mom recommended I go to premier smiles and I have not been disappointed these last four years I have been a patient. Courtney Edwards was always so friendly and so were the rest of the staff. Would definitely recommend more people go here.

Snagged a Living Social deal for this place. Friendly staff and nice doctor. She was very easy to chat with and answered all my questions thoroughly. Good teeth cleaning as well. Only drawbacks were that the place was difficult to find (their signage needs updating) and one of their dental chairs was defective. The neck rest kept sliding down into my back which made it uncomfortable to sit in. Also, the constant readjustment of the neck rest killed the flow of my visit.

“Dr. Jean and his staff were professional and on point. I brought my son for an extraction and was so impressed that I transferred my entire family there for our routine care. Dr. Jean was patient and thorough when explaining care plans and the hygienist gave me one of the most thorough cleanings that I have ever had. The waiting area is so clean and comfortable. The front desk assistant is super nice professional and accomodating. I am glad me and my family made this switch!!!”

“Awesome staff! Laidback atmosphere. I was patiently guided through the whole registration process. Each of my children was treated like royalty. Dr Marcus Jean is the best specialist in town! A scholar combined with attentive skills, he makes you feel being number one. Pay him a visit and you won’t regret it. I highly recommend him! Let Premier Smiles bring back your most beautiful smile!”

Dr. Jean and his staff are lovely and professional. I was in extreme pain and they really took care of me! The office was very easy to find and very clean. It’s a great office for single people and families. You can tell Dr. Jean really cares about the person and not just the money. I called on a weekend (Sunday) because of extreme discomfort and he called me right back and was able to get me in! I’ve never had my dentist directly call me back! I think that is GREAT customer service! Overall, I would suggest Premiere Smiles to anyone! Thanks Dr. Jean and Staff❤❤

This being my new Dentist. I have to say I was very nervous but these 2 ladies Ms Trina and Ms Alexis. I love their open honest Good Customer Service skills. They are very informative when needing information. So if you love Great Customer Service and a Great Dentist that cares about his patients please go and see Dr. Jean and his receptionists. Thank you ladies for your help and keep up the Great work

I cant tell you enough how amazing this dentist office is! I always get the best care from Dr. Marcus and his assistant Gabbie. I have been always scared of the dentist but they are so gentle and very knowledgable that I feel absolutly safe in their care! Even my kids prefer to go there for their cleanings. All of the office receptionist are very polite and down to Earth. Also I got to tell you this is the cleanest dentist office I ever been too, nit even a drop of dust. Dr. Marcus truly cares for his patients and they provide highly professional care with an at home we all fam type of vibe. If you want great care and great energy this is the dentist for you. Im so thankful.

“Dr. Jean and his team are very nice. And very professional when it comes to patient care. Dr. Jean was very knowledgeable and gave me a lot of options to correct my teeth. And his hygienist really know how to clean some teeth it didn’t hurt me at all and it’s been a while since I went to have a cleaning. I would really recommend them. I know I’m going back to his office.”

I have been going to Premier Smiles of Charlotte for a while now. They are very professional and clean. The staff is very pleasant and polite. I love how I can schedule appointments for me and my children together. They make me and my kids feel comfortable and cared for. When you request an appointment, Alexis at the front desk is delightful and makes scheduling appointments very easy.

The experience I had at Premier Smiles was a great one! Very friendly and attentive staff that felt like family. Dr Jean has to be the best Dentist I’ve been to in years. He’s very nice and extremely attentive to your needs. He explained everything that was going on in a way that I can understand and not just some dental terminology. I honestly would recommend him and his staff to anyone looking for a dental home. I went in for a cleaning and went back the following day to get a cavity filled. I’m very mindful about my teeth and my smile. I’m glad I found a family that cares about my smile almost as more as I do. Thank you Premier Smiles!!!

A WORD FROM YOUR DOCTOR