Premier Smiles Orthodontics
Dale Kates, DDS:
Practice Profile Page


Premier Smiles Orthodontics
Dale Kates, DDS (Orthodontist)

University Heights, OH













A list of major dental treatments which I offer my patients:


Clear aligners


Comprehensive orthodontics

Space maintainers

Palatal expanders


Interceptive orthodontics


Offers Even28 at-home™? No

Offers Even28 at-dentist™? No

Offers Invisalign®? Yes


Monday: 10:00 am to 6:00 pm

Tuesday: 9:00 am to 4:00 pm

Wednesday: 10:00 am to 5:00 pm

Thursday: 9:00 am to 5:00 pm

Friday: 9:00 am to 2:00 pm

Saturday: 10:00 am to 2:00 pm

Sunday: Closed





Check out what some of our happy patients are saying about us:

Ashley R. from Cleveland, OH (Source: Yelp)


After hearing wonderful things about Dr. Kate’s practice and affordable payment plans, I chose them to put on my braces. I glad I chose them. The orthodontists, assistants, and administrative staff are on friendly, professional, and look out for my best interest. I would definitely choose this practice !

Tae Mitchell (Source: Google)


I’ve been going to Premier Smiles since 2018 and I must say Ms Gail ALWAYS displays exceptional customer service and runs the office well! All of the Dental assistants are great but once Ann worked on me, I’ve requested her every since. She does a great job making sure I am comfortable, explaining the work being done and fielding questions that may arise. Lastly, I met the new doctor at Cedar location for first time today and she was awesome as well. She really made me feel like she cared about my concerns and thoroughly explained the plan of action. Thanks for a great experience!

Kim Mcknight-Dickson (Source: Facebook)


I’ve been a patient of Dr. Dale Kates since 2005. In 15 years, I have NEVER had a negative experience. The staff has always been professional and courteous – you feel welcomed from the time you walk in the door. Yesterday was no exception. Sebastian was awesome! He was knowledgeable, friendly and personable. We chatted while he replaced my wires and bands. So, before I left he gave me a plaque that was sitting on his workstation. If you or someone you know is looking for an orthodontist, I highly recommend Premier Smiles Orthodontics. They have several locations in the Cleveland area.

Abe Kantarovich (Source: Google)


I am with American Orthodontic Lab and I’ve been working with Dr. Kate’s for the last 25 years. Dr. Kates and his staff have been nothing but the best. Since I’m his lab technician, I’ve seen the quality of work his office puts out. Everyone is so friendly and always make me feel at home. I would “highly” recommend anyone who needs orthodontia to visit Dr. Kates and you will be extremely pleased at the results and quality of care.

Victoria Lumpkin (Source: Google)


Michelle was phenomenal at her job. She was Very knowledgeable about her job and my new braces. She made me feel comfortable and ready to change my smile. Not to mention the office manager Gail made me feel right at home and put my mind at ease.I will definitely be referring my family and friends to this location.

Asia’s Paradise Vlogs (Source: Google)


I thank premier smiles for taking care of me this past 5 years with my braces and making sure I was always comfortable and taken care of I will miss coming here because they was like a family to me I will miss coming here and I love everyone here thank you guys for being the best I ms. Michelle ms.anne and the doctor for taking care of me and there more people I just remembered them I love you guys and I will miss you guys and not the braces so much

Candith McMillan (Source: Google)


I have 2 son’s who had complicated cases and years apart Dr. Kates gave my husband and I along with our son’s corrective options for them. The recommendation was not necessarily for the most aggressive approach or immediate action. We were made to feel secure, like family and we all have big, beautiful smiles. The staff is very pleasant, keeps you informed about both patient information and progress as well as financial matters. 3 members of my family including me (with Invisalign) have passed through the office as patients in the last 11 years. We have been well taken care every step of the way.

Mo Hudson (Source: Google)


I had a very good time here! It’s bittersweet to finally be leaving. I love how over time you’re not just a patient anymore. The women at the front desk start to know you and remember your name it’s almost like your other family when it comes to your teeth. Overall my experience here was nice and I definitely would recommend them to others.

Ch̡͒l̤͘o̡͊ė̖ Kkaallyynn (Source: Google)


My experience there has always been great. But when I got my braces, I really loved the communication and understanding we all had between ourselves. I knew what was going on, and they communicated things very well to me. One worker in particular, Michelle, was really nice and helpful the whole time. She made me laugh when I had first got there upset from some person before. From then on my experience was fantastic. Plus I got to watch TV! I was so comfortable I could have fell asleep while they were working on me.

D R (Source: Google)


Excellent service! I have had the best experiences at this office from the moment you walk in, you are greeted with a smile and they make you feel welcome! The financial process was very smooth & all the time he made sure that all my questions and concerns were answered. My daughter has a fear of medical/dental workers. She told me how she loves coming to this office, and she likes it because all the people she dealt with were always nice, and made sure she felt comfortable and if any questions or concerns she had they answered and made her feel at ease and she actually looks forward to her appointments at this office. Any parent out there that has a child with a medical office fear, this place is great for your kid(s). Office is very clean, staff is friendly and very professional. I recommend this office to all my friends and family. 5⭐️

Jabari Bowens (Source: Google)


I went to premier smiles a few months back for a consultation for braces and it was a wonderful experience. The work environment was very calm and laid back. The staff there were so kind and friendly I felt super comfortable, like id known them for years. When it came down to payment options they were very helpful and I didn’t feel push to make a decision. I would recommend this place to anyone is a great place!!!

Cierra Williams (Source: Google)


I’ve been coming to Premier Smiles for 2 yrs. now. I’m ending my journey with my braces… (it’s bittersweet) Each visit has been pleasant! They always get me in and out! My teenage daughter is seen there as well. Ms. Yvette is the BEST! She goes above and beyond to help us! Please if you’re having financial issues I recommend you speaking with her, she’ll do everything in her power to help you achieve your beautiful smile!!!

Amird Jallese (Source: Google)


ALICIA WAS VERY PLEASANT, I had trouble at the shaker heights office years back and I was uncomfortable even making and appointment. I called the university location and started back treatment. From the phone call, walking in the door, and finishing my appointment every single staff members was very pleasant! They are the best! If you are looking to get braces please come to university! You’ll love the staff! Oh and I offered Alicia lunch or a soda she didn’t take it, she came and found me and introduced herself once I was in the office! VERY PLEASED! Even the financial officer Bill worked with me and was extremely nice! He was so nice I paid a month ahead ❤️

LeStarr Caffee (Source: Facebook)


Absolutely love this company. Everyone is so polite and speedy. When I had my surgery I received well wishes and cards which made me feel like family.. I recommend this company to everyone I come across needing some assistance with their teeth and smile. Thanks for being great to me and my family. My son will be joining the Premier Smiles family soon!

Sierra Thomas (Source: Google)


The orthodontic team, doctors, secretaries and dental assistants alike, all know your name and treat you like family and with consistancy! I have never had a negative experience going into the office. I’m a little sad my braces came off today, (after 5 years, yes my teeth were that bad!) but so pleased with my results and look forward to check up visits with my awesome tech Byron!

Mychael Henderson (Source: Google)


I had the most amazing experience with my Ortho-Tech, Michelle. She was polite, courteous and professional. She explained what she was doing and what I should expect during my next visit. I told her about some discomfort I was having with my Invisoline and she gave me suggestions on how to resolve my issue. I am extremely delighted with my experience today. Oh, and Dr. D made me smile. I appreciate his professionalism and humor. Mychael

Shinata S. from San Francisco, CA (Source: Yelp)


Just had to say Premier Smiles Warrensville Hts. is awesome. The whole staff is the epitome of professionalism. I had an issue with my splint and went in for my appointment and it was taken care of immediately. Dr. Sarraj was in the office that day and I can say he’s the man!!! He took care of my every need and made sure I was happy before I left. Also, the general mgr. was awesome as well. Great customer service from her. They get 5 stars from me. Dr. Kates, Dr. Sarraj and the whole staff, you rock!!! Shinata S.

Natesha Sheri (Source: Facebook)


I’ve been going to premier smiles Warrensville location for about a year and a half now, one of the best decisions I’ve made for myself in awhile everything is always quick fast and efficient, I’ve had Ciara most of the time and she always makes me feel comfortable and she does her job well. Thank you I recommend this location to anyone looking for a positive life change.

Traci “Black Beauty” Bozeman (Source: Google)


This was my 1st visit to the office on Cedar, as my grandson had an appointment this afternoon & mom was unavailable due to work. From the time I walked into the office, until the time we left, I was very impressed with each member of the staff. I listened to the front desk staff speak to the patrons via phone for over an hour as I waited for his service to be completed. Each call or in person visit by a patron was handled with care, concern and an extreme level of unmatched professionalism. I also told Michelle who escorted him back to the lobby. Keep up the good work.

Quiana Pullom (Source: Google)


I came to orthodontist today had Michell she is really nice, and very gentle when taking off and putting on my bands and wire, I came in today with a headache from no sleep the sun was shining through the window she knew it was hurting my head . And she offered me glasses to block out the sun. Very personal and empathetic. Great experience.

Neicy Sears (Source: Google)


Premier Smiles Orthodontics On Cedar Rd. Is By Far The Best Orthodontics I’ve Been To So Far. Everyone Is Super Nice, Filled With Laughter, Super Helpful, As They Should, They Make Sure You Are Comfortable And Has Awesome Service. I Definitely Recommend Going To Them & Shout Out To Michelle!!

Jojo (Source: Google)


I am a patient of Premier Smiles and I can honestly say that my ortho care has been wonderful! I have nothing but good things to say about the clinical staff. When it comes to the dentist, it seems like I revert back to being a child. My anxiety gets the best of me each and every time. But the whenever I come to this location, they make me feel comfortable and they are very understanding . I would highly recommend Premier Smiles Orthodontics.

Angela M (Source: Google)


My daughter does not come to this office, but they were very accommodating when I called to see about getting my daughter’s wires off before her cleaning appointment today. I explained to the person on the phone our situation as to why I wanted to see if my daughter could be seen here. It was np. Everyone was so nice and service was quick! My daughter said no one was scrambling around looking for tools or having personal conversations….They were ready. Thank you!

Bianca Hill (Source: Google)


EVERYTHING about this place and their staff is AMAZING!!! From day 1 years ago when I came to this place til now the service has been GREAT!!! The staff is so nice, VERY professional. The place is always clean, perfect temperature inside the building. I can’t brag enough on this place. If you want a ortho home this is the place.

Lauren Payne (Source: Google)


Excellent in every way! I really enjoy the staff here they are not just working on your teeth to give you a better smile ; They are also people who become like your friend. I’ve had many great conversations and relationships here and they are always gentle on your teeth and include you in what they’re doing while they work. The head doctor is very professional and will make sure to take his time with you before he leaves to his next patient. 10-10 would recommend! Update: today was the big day and I finally got my braces off , they took such good care of me and It’s a bittersweet end but I love the way they turned out.

Pamela little (Source: Google)


Alexander …….. Wow! what can i say??? He is very dedicated to this office. He is articulate, caring, compassionate and very hard working. We needed to pick up something for my niece and he went above and beyond. If you are wondering if good customer service still exist, visit this office. I’m still amazed at this young gentleman! I’m thinking about recruiting him for my business! lol

Angelo Brazile (Source: Google)


I’m going to be getting braces soon and I went to Premier Smiles for a consult. From the moment I walked into the building I felt a sense of comfort. The staff was very friendly and the office was super clean. The doctor was great, he provided me with all options and gave his best recommendation.

Shun Rorie (Source: Google)


I absolutely LOVE Premier Smiles Orthodontics in Parma. They take excellent care of my 11 year old daughter every time we go to the office. The customer service is outstanding and one of a kind. The staff is always so kind and helpful. The orthodontist is always gentle and patient and my daughter LOVES her braces! The environment in the office is always cheerful, friendly and fun loving! I highly recommend Premier Smiles Orthodontics in Parma!!! Thank you all for your continued amazing and kind service and care of my daughter and her braces!

Shari Beck (Source: Facebook)


I totally love my experience thus far at premier smiles the staff and doctors are very friendly and knowledgeable. My son had his braces done first here and then i decided to join the band wagon after seeing his finished reults. Have referred several friends and family members and they have been satified9with their experience as well.

Elonda Williams (Source: Google)


I love my Front Desk ladies! Nadine and Wakela! They are very nice to me every time I come in! Smiling faces are hard to fine, but I have no problem when I arrive in the door! They are a great asset to the organization and I am truly happy to be a patient at premier smiles!!! Keep up the great job ladies!!! You are truly appreciated!!!!

Raphael Solomon (Source: Google)


My son is a new patient, transferred from a different orthodontist., and so far we are very impressed with the customer service. We called to check for any cancellations yesterday, and the gentleman who answered the phone was so nice about it. We could tell the staff put in effort to allow us to change the appointment. We really appreciate it!!