Randall Broom Dentistry
Randall Broom, DDS:
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Moving to a new country has its challenges, one of them is to find a dentist you like and trust. I had to do some “dentist hopping” in Seattle before I finally landed on Dr Broom. I walked away from my first appointment with a skip in my step. If you want a dentist with integrity, Dr Broom is your man. Believe all the reviews. My only wish is that I had found him sooner!

The Anderson, S.C. Jockey Lot is the largest flea market in the South. In the late nineteen-seventies, a dentist named Dr. Wagner set up a fully equipped AirStream trailer there and opened for business. He posted his prices outside the door: fillings for $16, extractions for $8. Since most of his clients were low-income people like my dad, Dr. Wagner got a lot of 8-dollar business. A fat man with large forearms that made me afraid of him when I was little, he had been a dentist in the Army. Army dentists are officers, their patients enlisted personnel, mainly. The power disparity doesn’t force the cultivation of chair-side manor and Dr. Wagner had none. My aversion to dentists began there and endures until now. Because Dr. Wagner was also an unskilled practitioner, my identification of slipshod dental work as a class marker begins with him as well. In the same cursory fashion with which a woman appraises a man’s cuticles and shoes to infer the extent to which he takes care of himself, I register a person’s teeth. If his dental work looks as if it were performed by a renegade veterinarian, I conclude he’s one of me. This colors my interactions with professionals of my class-origin too. In 2005, when I met my divorce lawyer, she pulled up in a red Corvette and got out and smiled brightly to reveal a thin pewter-colored line above her front choppers. I liked her instantly. But I ramble, so I’ll get to the business of reviewing Dr. Broom, whom I selected from the Yelp directory because he shares a name with my mother’s fifth husband and because he’s received fulsomely positive reviews. The praise is warranted. In fact, Dr. Broom has so completely earned his shimmering reputation that I’ve frankly lingered a while over how to set out most effectively and creatively the collection of merits that make him that rarest of creatures: a dentist that I don’t dread to see. The approach I’ve settled on involves contrasting him, point by point, with his predecessor, the anti-hero who removed the tooth I asked Dr. Broom to bridge. I’ll call that feckless imposter Dr. Litter. Since he serves little purpose in his calling, I flatter myself that I do dual justice by appointing him the dark screen on which to project the simple virtues of his abler colleague. (This time last year, I’d have written Dr. Litter a one-star review and included his wife’s social security number in it. The scattering years that have gilded my head in silver have softened my heart a little too, I guess.) When I told Dr. Litter I had a loose lower incisor, that sour, dyspeptic little grimacer began mumbling about treatment plans and ordered up a whole mouthful of X-Rays. That’s a shady run on a patient’s insurance, this pissing away of coverage dollars on things not immediately necessary. Dr. Broom took a single X-Ray of a single tooth and asked permission before doing so. He mentioned a treatment plan, but carefully avoided the hard sell. He treated the work he was doing for me as an audition. So I am happy to discuss treatment plans with him all the live-long day. He also excels at pain management. A dentist always deadens the area around an extraction, of course, but if the tooth is a lower incisor, the dentist will optionally administer shots to the mandibular formen. These are extremely painful and often quite unnecessary. Dr. Litter, channeling Dexter, administered these shots as a matter of course, then began yanking on the tooth before it was deadened. When I informed him that he was causing me agony, he seemed exasperated to find he was performing work on an actual, live human being. Stupid quack. Dr. Broom administers these shots only if the local, less painful shot proves insufficient. In fact, I must really emphasize that at every stage of my treatment, Dr. Broom was solicitous of my comfort. He has the compassion and decency of a man who may not be terribly crazy about dentists himself. Last of all, there’s the inchoate dimension of basic likability. To a greater extent than any other health professionals, dentists are sanctimonious tut-tutters. They treat cavities as moral shortcomings. They really do. Dr. Litter thought bad teeth indicative of sin and considered deep cleanings to be a combined form both of ritual cleansing and fleshly mortification. I suspect that, as a boy, getting his teeth cleaned was a sort of hobby for him. Whether or not that’s true, he certainly seemed baffled that anyone would approach getting a deep cleaning with less enthusiasm than he brought to getting paid for it. Sick fucker. His virtuous doppelganger Dr. Broom? None of that with him. He is pleasant, down to earth, normal. When I told him I was trying to decide between a dental implant and a bridge, he told me in the most charmingly offhand manner: “Yeah, I had to make that decision too. I chose a partial.” And he removed it from his mouth and showed it to me. I liked him instantly too.

This is the best dental clinic I have been to in this country. I tried a lot of “fancier” clinics after moving away from the u district. However, none of the doctors nor their assistant are as professional and thoughtful as them. After much debate I went back to them again even that I have to drive a long way now. I can’t say enough about how much I appreciate them.

All doctors/lawyers/professionals should be like Dr. Broom. We’ve been going to him for close to 10 years and never have we ever felt like he was trying to become rich off of us! He actually was an accountant but went back to dental school because he wanted to be able to spend more time with his family (not because he wanted to make more $$$). He is conservative when it comes to X-rays and procedures and will only do them if necessary. As a cash patient, I really appreciate this type of thinking since I pay for 100% of my care. When I first went in, I had a really shallow cavity forming and instead of filling it, he recommended I rinse every night with ACT. So I bought some at the drugstore and now 10 years later, the tooth is still fine! Dr. Broom is friendly, genuine, VERY affordable, and a great dentist. It’s always a pleasure to see him, and now my 3 year old daughter is a patient as well!

Professional, Personable and Effective Dental Care If you are a patient of Dr. Broom then you know he is a great dentist and his staff is top notch. What is impressive about him is he really, really cares about his patients. He spends a lot of time working with you so you understand your treatment options, the procedures and after visit care. My wife and I have had crowns, fillings and cleanings from Dr. Broom and every procedure was perfect the first time. We have been consistently impressed with his skill and treatment plans. The rest of the staff are fantastic, friendly and professional. The one thing you to need to understand and plan for is that your appointment will probably not start on time. The reason is that Dr. Broom spends as much time as necessary working with his patients explaining treatments and post treatment care. So don’t try to ‘squeeze’ in an appointment and you will be happy.

After having an older porcelain crown crumble on me, I was shocked at what dentists around town were quoting me to have it replaced. Even then, no one would say for sure exactly how much they would charge prior to a visit. When I got Dr. Broom’s office on the phone, they were very straightforward and down-to-earth and had no problem telling me how much they would charge me. Their initial quote was about 40% lower than the average of the ten other offices I had contacted previously. The office is clean. The staff is personable and friendly. Dr. Broom is a great conversationalist. It’s the first time I have ever walked away from a dentist visit feeling that I had not only been dealt with fairly, but had been treated like a human being instead of a time slot. What’s more, Dr. Broom actually ended up changing me less than what he had initially quoted me over the phone. That doesn’t happen! As long as these lovely folks are in business, I am so pleased to count myself as one of their patients. Well done, sir! And thanks to your excellent team!

Decided on Dr. Broom because of the reviews on Yelp. I must say that I’ve been nothing short of amazed at how easy and painless my visits have been to Dr. Broom. I hadn’t been to the dentist in 12 years and when I went to Dr. Broom it was a matter of him just showing my cavities and worked out a schedule to get them filled. He never scolded me about not going to the dentist, he also doesn’t beat the floss everyday drum. He actually said any flossing is better than no flossing so don’t worry if you don’t do it every day. I’m usually in and out in about an hour when I had to get a filling and 30 min when I got my teeth cleaned. Ida the hygienist is super quick and painless and their billing person is crazy nice. I like the fact that it’s in an old apartment also, very cozy. 1000X recommendation for Dr. Broom. I have Delta Dental and they take that for what it’s worth. And he’s kind of dreamy also 😀