Mindy B. from Manhasset, NY (Source: Yelp)
Dr. Hung, AKA Dr. Joe, is an incredibly talented and smart doctor, and he is officially my family’s orthodontist. About 10 years ago, I was a patient of Dr. Hung’s. I had braces when I was a teenager, but I only wore my retainer for a couple of years as was recommended back then. I never wore it again after I didn’t have to. Over the decades, my front teeth started protruding again, and my bottom teeth were crooked and overlapping causing food to be trapped in my teeth. A co-worker recommended Dr. Hung to me. My overall experience with Dr. Hung was EXCELLENT. It was nothing like my experience with my old orthodontist as a teen. I remember as a teen, I just dreaded going to the orthodontist. I sat in one of the many chairs that were separated by these low dividers. My doctor back then would come say something funny, look at my gaping mouth and tell his assistant to tighten up my teeth, maybe cut a metal wire, and then wander over to the next chair and say something similar to what he had just said to me. I would be in pain for the next few days. My old doctor’s assistant would essentially do most of the work. And that was my interaction with my old orthodontist as a teen. With Dr. Hung, my experience was the complete opposite. I had my own room, and Dr. Hung literally did everything and educated me at every appointment about what he was doing and how my progress was. He also got to know me as a person, and I got to know him as well. He loves dogs and is a really caring, generous, human being. The first appointment was about an hour and a half long or more. I thought it was going to be about an hour. However, I had so many questions and was so interested in Invisalign and how it worked, he took the time to explain everything to me. I later spoke with either Jacqueline or Michelle about pricing, insurance, FSA, and payment plans. Dr. Hung and his staff were so incredibly thorough and patient with all my questions. After the first appointment, the amount of time for each visit was shorter, varying from 15 minutes to 40 minutes depending upon what I had to have done for that phase of treatment. My visits were about once every 8 to 10 weeks which fit into my schedule perfectly. I worked at 49th and Park so it was so convenient to go to his office during my lunch hour. My treatment was about 15 months in total, and then I went afterwards for occasional retainer checks and reorders. I was really thrilled with my teeth afterwards and still am. My oldest son and middle son are now also Dr Hung’s patients. They call him Dr. Joe or the Good Doc. They both really like Dr. Joe. He’s listened to me talk about my boys since they were little kids. In some ways when you see a doctor who is as caring and wonderful as Dr Hung over such a long period of time, a feeling of complete trust develops. I know my boys are in good hands. Dr. Hung can totally relate to the younger ones. He loves music and has such an appreciation for all kinds of music and sports. It made my kids really see him as a cool super smart doctor. My oldest son is almost at the end of his 4-year treatment. His teeth were a mess when he started. Teeth too big, small jaw, nowhere for teeth to grow in. My middle son had a more typical case…about 2 years long. Both were great patients in the beginning of their treatments…really compliant with the requirements. But as the months went on and their teeth started to look great, I saw that they started to slack. You can not fool Dr. Hung. He knows. He knows when a patient hasn’t been compliant with wearing their aligners. Beware that not being compliant with wearing the Invisalign trays only prolongs one’s treatment. I had to be more on top of my boys wearing their Invisalign trays. Luckily, Dr. Hung has a way with teens that helps them understand what is happening to their teeth if they don’t wear their aligners and got them back on track. My boys will be completing their treatment about the same time which should be this summer. I’m going to miss going into the office to hang out with Dr. Hung and the RockCenter Ortho crew once it’s over. We live in Long Island so the trek into the city during the school breaks was always a fun day for our family. I have another son coming up the orthodontic pipeline…so I know it will be just a “see you later.” Regarding the price of the treatments – It was very reasonable and fair. I expected the pricing to be higher, especially for a Harvard-trained Rockefeller Center doctor. To my surprise, it wasn’t at all. In fact, when I compare it to the price of other people I know who have had Invisalign, Dr. Hung’s treatments are on the lower end. After FSA and insurance benefits, it was so very affordable. To Dr. Hung and his team – YOU GUYS ARE THE BEST!!! I recommend you to everyone I know who is interested.