Sumi C. from New York, NY (Source: Yelp)
If you’re shopping for an orthodontist, rest assured: You’ve arrived at your final destination. I am a meticulously researched consumer, and I’d compiled a list of the best orthodontists in the city. I’m sure if you’re reading this, you must realize this is no small feat. Aside from Dr. Royal’s expertise, education, and family background in the dental industry, both she and her staff possess an extremely unique quality in making clients feel immediately at ease and at home. Whether you’re being welcomed by Melissa or Agnes, or are in the chair, you feel like you are their complete focus. Because you are. I have been a patient since 2013, when I had Damon braces placed. I received incredibly fair pricing, esp for the level of talent I was seeking; and was allowed completely interest-free installment payments. Dr. Royal kept me on track to finishing even ahead of schedule, and also helped me find amazing specialists my teeth required. I have received nothing but high praise from every other dentist I’ve seen on the exceptional work that was done by them all. This was spearheaded by Dr. Royal at the helm, so I simply cannot thank her or her team enough for their level of wisdom, detail, and attention. Their genuine kindness, respect for clients, patience for our questions and concerns, even the beverages or treats they always offer, their good vibes and great energy — this is something for which one cannot be trained; and Dr. Royal and her team give this to all who enter in spades. Completing my treatment with Dr. Royal felt nothing short of spectacular! She is a truly gifted and talented scientific artist in every sense. I walked out into the world that day with the most perfect smile. I was all at once happy, excited, deeply contented, and at peace. It was emotional. I almost can’t fathom the days when I used to hide my smile, because I haven’t been able to stop myself from smiling ever since. 🙂 FFwd to now, I just had a bad fall where I hit my front teeth and they were, unfortunately, pushed in a bit. Aside from being upset this had changed the perfection of aesthetic alignment, it had functionally affected my bite. I was fearful in the moment especially as I’ve since moved out of the city, but knew I just needed to call Dr. Royal and all of my worries would be allayed. I was right. Not only is her new office beautiful, but extremely organized. She had my original models and 3D digital scans as their office always seems to use only the latest and greatest of technology. I’m sure if I had moved further away, her utilization of these technologies would’ve been able to save the day, no matter what. I hadn’t had any need to check in with Dr. Royal in years, but was welcomed back like an old friend. A new retainer from my old model was made for me in-house and on the spot. Agnes is so exceptionally deft in her skills it took her all of 5 min to create one; flawlessly smoothed, and polished. I was stunned. I thought I’d have to wait at least a few hours if not a day or two. Not the case, and I thoroughly enjoyed Melissa’s awesome music playlist while waiting and during my entire visit. Dr. Royal carefully assessed my bite and teeth shift from my accident, and assured me that it would be all be okay in the end. I have no doubts. My teeth, in her care, are once again correcting and moving toward perfection. At this point, no one can even tell aside from perfectionist little me, Dr. Royal, and her staff, also all perfectionists; but only if looking very closely and directly into my mouth. And aside from dental care visits, that’s definitely not how I greet people, haha. My smile still looks amazing to the naked eye from my original treatment, all thanks to Dr. Royal’s brilliance. Also, I 100% feel that my teeth were saved in my fall due to the incredible strength, endurance, and expert performance of the permanent retainers she had placed behind those now affected teeth, years ago. I would probably be writing a review on an (expensive) emergency oral surgeon, otherwise. I don’t know what else to tell you other than the fact that Dr. Royal is a life-safer. She and her staff bring smiles to all who have the good fortune to know her and her team. Thank you, Dr. Royal, for so much; for changing my life in the most profoundly positive way. Think about it. Every time you smile (or don’t), you show who you are to the greater world. I, for one, cannot put a price on that. If you are uncomfortable with your smile, you are not free to express yourself in a way that fully reflects your feelings or intentions. It affects every part of your life when confidence is so important to one’s emotional world. I was once a prisoner to that, myself. But when I met Dr. Royal, I immediately knew — I’ve found the right doctor. I thought: Right here, her chair, with her team; this is where I’m happy to end my search and start my journey toward a better life. And told her so. I’m so glad I did. And so should you.