Heather S. from Detroit, MI (Source: Yelp)
My daughter had a complicated wisdom tooth extraction done by Dr. Ruskin, and my young son had an oral surgery done by “Dr. Z”. Both experiences were great! Nice, clean office. The staff was so friendly, chit-chatting with us & such. We didn’t wait more than 5 minutes after getting our paperwork filled out before being called back either time. For my son’s surgery, it was an emergency appointment to diagnose; they fit us in at the last minute, and we still didn’t have to wait. We called at 8:30 and were in a room by 11. All of our charges and insurance coverage were figured out very quickly, and they made sure that we understood exactly what the charges were, in writing, before performing any services. It was nice not to have any surprises! Dr. Z was especially noteworthy. It was such a blessing to have a physician that was so upbeat. He immediately created a great rapport with my son, who was very anxious, and put us all at ease. My son actually ended up enjoying a visit to the doctor, which is no small feat, considering it included cutting open his lip & a stitch to close. After we left, the staff called the next day just to check on things. I had a couple of questions. I received 2 calls promptly to answer them; one from the staff, and one from Dr. Z himself. I can’t recommend these physicians or their staff enough!