Smile Pop
Courtney Schiefelbein, DMD:
Practice Profile Page

★★★★★

DENTAL TREATMENTS OFFERED

Braces

Clear aligners

Retainers

Comprehensive orthodontics

Space maintainers

Palatal expanders

Headgears

Interceptive orthodontics

CLEAR ALIGNER SERVICES

OFFICE HOURS

Monday: Closed

Tuesday: 9:30 am to 2:00 pm

Wednesday: 10:00 am to 6:00 pm

Thursday: 9:30 am to 2:00 pm

Friday: Closed

Saturday: Closed

Sunday: Closed

SCHEDULE YOUR APPOINTMENT

BEFORE & AFTER PHOTO GALLERY

PATIENT REVIEWS

Dr. Courtney and her whole team are fantastic. They are very accommodating and always made time for me, even when I wanted a last-minute appointment. Smile Pop has the best technology and a great space. Dr. Courtney is fun, knows what she is doing, and really cares about her patients and their smiles. I highly recommend Smile Pop.

I had a wonderful experience at Smile Pop! Dr. Courtney and the team were welcoming, friendly, professional, and efficient. I came in for a consultation and got to work on scans for my retainer that same day. The team was patient with my questions and understanding about my concerns. Dr. Courtney also offered flexibility on cost given my budget constraints. I highly recommend Smile Pop if you need orthodontic care in NYC!

The office of Dr. Courtney and her staff is not only an aesthetically appealing office (with shades of millennial pink, gold, white and gray) but you are greeted with a warm welcome from a staff that you can tell wants to be there. The initial consultation is complimentary where her assistant does a full scan of your teeth. Afterwards, Dr. Courtney goes over the findings from the scan to help you better understand the health of your teeth and what it will take to make them their best. You will leave the office feeling more educated about the health and aesthetics of teeth as well as wanting to come back if not only to chat with her and staff, take pictures of the bathroom or get a refreshment from the la croix mini-fridge or nespresso coffee bar. I have already recommended Dr. Courtney to all friends with current or potential future dental concerns. I know this office will be the last time I ever have to search for an orthodontist again. ❤️

I met Dr. Courtney nearly a decade ago when she was just an ortho resident handling my braces treatment and overseeing a surgical plan to correct my underbite. And now she’s till my favorite doctor to go to for all my ortho needs! She is extremely caring, fun and highly invested in her patients’ smiles. Look no further, you will not find a better orthodontist in NYC!!

Dr. Courtney and her staff are the best!! I moved to NYC and could no longer regularly see my orthodontist back home and she kindly helped me through ortho emergencies and check ins! Absolutely 5 stars, she goes above and beyond to help and make sure your are comfortable!! I recommend her to everyone!!

Before I was lucky enough to find her, I must have bounced around every other recommended ortho in NYC, and every single one told me that what I wanted done was not possible. Somehow I convinced myself to try one more doctor and, thank God, it happened to be Dr. Courtney. Not only did she put my concerns at ease in our first meeting she then delivered with an amazing job over the course of my treatment. Have a question that you forgot to ask in appointment? Shoot her an email and you will have a personal response before you know it. Need to get into the office for an unscheduled visit? She’ll go out of her way (and even sacrifice her lunch) to fit you in. She is also a wonderful person and great to chat with. The only doctor appointments that I have that I actually look forward to. I am frankly still stunned that someone like Dr. Courtney exists.

Dr. Courtney has been the best dental experience I have ever had.  She is kind, patient, responsive and it’s just a pleasure to see her.  Plus, she has transformed my teeth and smile.  I’ve emailed her outside of office hours and she has always responded quickly and compassionately.  She had come highly recommended from my dentist in NYC who is top-tier.  That type of recommendation is rare and, in this case, well-deserved.  Dr. Courntey’s staff is friendly and warm, plus the office is like an oasis in the city  She takes dental health and aesthetics seriously, so you feel comfortably asking questions about how things will look as well as the other less glamourous issues like gums!  I highly recommend her as an orthodontist!!!

Dr Courtney loves what she does – she loves helping people feel good about their smiles. She is knowledgeable, detail-oriented, always positive, energetic, attentive, and organized. Her assistant Evie is awesome. Dr Courtney helped me with the Invisalign treatment that I began elsewhere – specifically, she helped close a gap between two front teeth that was bothering me and improved the overall teeth alignment and appearance. She treated me with respect and was always very prompt in answering ALL my questions. I also valued that she was honest and set realistic expectations about the treatment outcomes.

Dr Courtney & her team at Smile Pop have been amazing on my journey to get a better smile. Dr Courtney has been able to provide awesome results to my teeth that I didn’t think possible. I can’t thank her enough for what’s she’s done. I highly recommend her and the guys at smile pop if you need help restoring your confidence and teeth!!

After spending my whole life “skeptical” of Dentists and Orthodontists, serendipity brought me to Dr. Courtney, who has been a breath of fresh air. After living most of my adult life with crooked teeth, Dr. Courtney worked tirelessly to create a program for me to achieve the smile that I’d always dreamed of. Thank you for making my overall experience a wonderful endeavor.

Dr. Courtney is unbelievable! By far the most attentive and helpful orthodontist I’ve ever been to. She did my Invisalign before my wedding and made sure that each and every detail was done to perfection. She really listened to what I wanted and she delivered above and beyond my expectations.  I would highly recommend her to anyone!

Meeting Dr. Courtney first changed my smile. And then she ended up changing my life. I couldn’t recommend her any more highly. First, she is one of the most welcoming doctors or orthodontists that I know. From the moment I met her, she made me feel at ease and explained the orthodontic / Invisalign journey using easy-to-understand analogies. I knew I was in good hands immediately. Second, don’t let her good looks and perfect smile fool you. She is a top-flight orthodontist who graduated at the top of her class. She trained under Dr. David Sarver who wrote THE textbook on Orthodontics (look it up!). As a consequence, she doesn’t just straighten teeth. She optimizes smiles and improves your natural facial proportions through moving teeth, straightening them, and widening smiles. While this might sound like a lot of gibberish, it’s effectively the difference between someone who simply does their job and someone who does their job incredibly well and takes pride in their work. I know who I want to work on my teeth. Third, and this is for anyone considering Invisalign and worried about the treatment time and wearing aligners, it’s no big deal and becomes second nature. There are orthodontists out there who might quote quicker treatment times which sounds ideal, but this could be contrary to your best interest. Courtney will take the time to provide treatment over the proper time period, which creates significantly better results as compared to potentially more superficial treatments over shorter time periods that don’t fix underlying problems. Fourth, I challenge anyone to say that a visit to Dr. Courtney isn’t the best part of their day. She and her staff (hey Evie, Allie, and Christine!) do an amazing job of accommodating patients and making them feel welcome. The feel in Smile Pop is more like a high-end boutique storefront than a medical office. Lastly, I have to confess this review is slightly biased. I met Dr. Courtney and fell head over hells in love with her. Three years later, we were married, and the rest is history!

I met Dr. Courtney through my dentist at the time and was planning on shopping for an orthodontist for Invisalign. The “shopping” stopped as soon as I met her. She was vivacious, engaging, and extremely knowledgable. After a few moments during our consult, I knew I had found the right orthodontist for me. Now that I’m at the end of my treatment, I have the beautiful smile I’ve always wanted, and couldn’t have had more personal and attentive care. Look no further – Dr. Courtney is the best in the field!

Dedicated, attentive, caring, high- quality orthodontist! You can tell that she is a perfectionist in her work and she is patient– really takes the time to hear your concerns and answer all questions. I would highly recommend her. Plus she is very prompt and speedy in her responses if you message her outside of office hours. A gem in the field! Thank you, Dr. Courtney!!

Dr. Schiefelbein is FANTASTIC. I had an unforeseen issue with my Invisalign (FROM ANOTHER OFFICE) that I needed to quickly take care of. Dr. Schiefelbein was extremely easy to communicate with, got me in the office the same day, and got my Invisalign back on track with ease. She is very personable, polite, and most importantly, extremely knowledgeable. I’ll be going to Dr. Schiefelbein from now on.

Dr. Courtney and her team saw us for an Orthopedic emergency while traveling. Not only was she familiar with the rather rare condition being treated, she was more than happy to help. She made my daughter feel comfortable that she had it under control and not only fixed it quickly but really helped us out. As Texans we take hospitality seriously and everyone in the office made us feel right at home. If we lived here I would change dentists, and could not recommend her practice more highly

Dr. Courtney is absolutely amazing and I would 100% recommend her to all of my friends (and have)! She really goes the extra mile to make sure your teeth are perfect, and creates a fun environment that makes it worth going to see her – friendly staff, music, and a general level of happiness from everyone there. So wonderful, would highly recommend.

Dr. Courtney is an incredible orthodontist and I recommend her to everyone looking to perfect their smile. She is smart, diligent and personable. I’ve had incredible results and she has been flexible with me, even as I moved to Europe and needed special accommodations. This is the second time I’m getting my teeth straightened, and she’s far more diligent than my first orthodontist. I’m constantly complimented on my smile and recommend her and her whitening products to everyone- the whitening pens are my favorite. I’ve seen a lot of doctors in New York and she is by far the BEST one I’ve ever had.

Dr. Courtney and her team were extremely welcoming and professional. From the moment I walked in the team was extremely attentive. Dr. Courtney made me feel comfortable during my initial zoom consultation and even more so in person. She walked me through the entire process and took the time to ensure I understood everything and most importantly that I was happy with my results. Overall it was a wonderful experience.

Dr Courtney loves what she does – she loves helping people feel good about their smiles. She is knowledgeable, detail-oriented, always positive, energetic, attentive, and organized. Her assistant Evie is awesome. Dr Courtney helped me with the Invisalign treatment that I began elsewhere – specifically, she helped close a gap between two front teeth that was bothering me and improved the overall teeth alignment and appearance. She treated me with respect and was always very prompt in answering ALL my questions. I also valued that she was honest and set realistic expectations about the treatment outcomes.

If you are looking for an orthodontist, look no further. Dr. Courtney is the best! Not only did she work with my Invisalign treatment plan to perfection, she’s upbeat, positive and hilarious. She cares about the details that you and I don’t even notice. I’m so pleased that I pushed myself to get a consult with her because now my smile is better than I had ever hoped! She practices what she preaches and honestly, I will recommend her to everyone who asks.

Dr. Courtney Schiefelbein is the best! I recently had an Invisalign attachment break off and needed help. With my orthodontist in another city, I had to find some local New York city help. I reached out to Dr. Courtney because of her great reviews and they’re true! Not only did she get back to within a few hours, she offered to stop by her office shortly before leaving town for the weekend just to help me out, and I’m not even a patient of hers! I’m still quite shocked at how friendly, helpful and skilled she is – a rare combination. While I’m almost done my Invisalign treatment (thank goodness), I would feel confident sending friends, family and my past-self to see her for orthodontic treatment.

Today I had an appointment at Smile Pop with Dr. Courtney. I felt right at home, they made everything so quick & easy for me. They check your temperature ask you a few questions and have you fill out some paperwork, I 100% felt safe in their space! Their office is EVERYTHING as well even with the renovations going on. Customer service was 10 out of 10 which made my experience at Smile Pop one to remember and the staff was just amazing! I would highly recommend coming to Dr. Courtney with any of your orthodontic needs. I actually can’t wait to go back! Thank you for your help!

Just recently finished my invisalign journey with Dr. Courtney and it’s been amazing! Dr. Courtney went out of her way to make sure I would end up with the best smile possible. Her positive energy helped me stick to the plan. I’m going to miss going into Smile Pop! Absolutely going to recommend Dr. Courtney and her team to all my friends looking to fix up their smile. My smile has never looked better 🙂

I’ve had a great experience with Dr. Courtney and Smile Pop, and this comes down to a few things: 1) her skills, 2) her honesty, 3) her attitude & beside manner, 4) her availability, 5) the easy online scheduling, and last but not least, 6) the staff. 1) Dr. Courtney is a competent orthodontist. In my first visit, she noticed my jaw was misaligned, whereas other doctors had not. She suggested different treatment options, including work with an oral surgeon. I’ve been her patient for over two years and I’ve seen great results. 2) She’s honest and doesn’t try to over-promise. There were some minor issues she told me she couldn’t fix, and she shared her strategy to correct them as best as possible. She always included me in the decision process. With other doctors, you might be kept in the dark and realize too late you’re not getting what you expected. That won’t happen with her. 3) She’s a nice person. We’ve had friendly conversations about work, vacations, and random topics. And she’s still professional and takes good care of her patients. She did a good job at explaining technical details, and she understood what my concerns were (e.g., which teeth bothered me, what I felt when I was chewing, etc.). She listened to my feedback and responded to it. She’s been patient with my many questions! 4) She showed great availability and flexibility. She’s very busy running her practice, but she somehow manages to get the time to answer emails and text messages personally. It’s been great when I’ve had unforeseen schedule changes, or when I was traveling. She keeps her patients posted on the Invisalign deliveries, and can mail them the aligners if they can’t pick them up. It’s essentially bespoke services tailored to your needs. 5) The Smile Pop website is convenient to schedule follow-up meetings. It’s very easy and you don’t need to call the office. (Who still makes phone calls in 2020? 😀 ) 6) They tend to be forgotten in reviews, but the staff is also highly worthy of appreciation. They’re always smiling, always nice, and welcoming. They make you feel comfortable. The bedside assistants also do a very good job at getting patient feedback; for example, when scanning your teeth, they’ll check whether you’re ok, they’ll give you water, etc.

I’ve been going to Dr. Courtney for the past 2 years for Invisalign and it has been a fantastic experience. (Not something one often hears about ortho!) She has an extremely positive energy, definitely knows her stuff and will do whatever it takes to make sure you get the perfect smile. I highly recommend her if you’re looking for Invisalign treatment in NYC!

The office of Dr. Courtney and her staff is not only an aesthetically appealing office (with shades of millennial pink, gold, white and gray) but you are greeted with a warm welcome from a staff that you can tell wants to be there. The initial consultation is complimentary where her assistant does a full scan of your teeth. Afterwards, Dr. Courtney goes over the findings from the scan to help you better understand the health of your teeth and what it will take to make them their best. You will leave the office feeling more educated about the health and aesthetics of teeth as well as wanting to come back if not only to chat with her and staff, take pictures of the bathroom or get a refreshment from the la croix mini-fridge or nespresso coffee bar. I have already recommended Dr. Courtney to all friends with current or potential future dental concerns. I know this office will be the last time I ever have to search for an orthodontist again.

I called Dr. Schiefelbein’s office today for a replacement retainer as my nine-year-old had recently snapped. On the same phone call not only was I able to schedule an appointment the same day, but when I stepped into her office at 76 Madison, I was immediately welcomed with the utmost kindness and professionalism by the entire office, including Dr. Schiefelbein herself. Dr. Schiefelbein promised the quickest turnaround time for the replacement (two days) of the five orthodontists I had called in Manhattan. Turning to her for this was a no-brainer, and I left extremely satisfied after the molding. I highly recommend Dr. Schiefelbein on the basis of quality of service, turnaround time, and cost.

Dr. Courtney is amazing!! She is so personable and really takes the time to get to know you and will stop at nothing to make sure your teeth are PERFECT! Her office staff are amazing and friendly as well, and the office itself is a work of art with the cutest decor. She and her staff will make you feel at ease and right at home! Would give 10 stars if I could!!

Dr Courtney and her team at Smile Pop are the best! The moment you walk in the door of the fabulous office, you can’t help but smile a little bigger. Friendly, funny and dedicated to each patient’s smile goal, Dr Courtney is one of a kind. Highly recommend to anyone looking to upgrade their orthodontist experience.

Dr. Courtney is one of the kindest people I have ever met!  She did such a fantastic job with my son!  The outcome exceeded my expectations!  She always reached back to us if we had any questions, and did her best to accommodate him in any way!  She has an uplifting energy about her, and you feel she really cares about her patients.  I highly recommend her.  Incredibly talented and passionate about her work!

Dr, Courtney is amazing and so is her staff so friendly and makes you feel comfortable not only are they friendly and kind but dr, Courtney is the most Beautifullist orthodontist I have ever since! She is funny and kind she has helped me out so much with my teeth and removal of braces and I’m so thankful! Everyone should go to her She is amazing The way that she loves to help others I recommend anyone and everyone to her she really is the best! And can’t Wait to start future treatment and with her

My experience with Dr. Courtney was the best I’ve ever had with a dentist or orthodontist. She’s extremely personable, and she made things so easy and painless. I had braces as a teenager and, when my old orthodontist took them off, he put a permanent glued-on retainer on my back teeth. This was fine for a couple years but after a while it started to irritate my gums and my dentist recommended that I get it removed and get a removable clear plastic retainer instead. So I went to Dr. Courtney! She made it very easy to schedule an appointment in the evening after I was done with work, she saw me right at my scheduled time, and the whole process took less than twenty minutes. It was amazing. I get very nervous when it comes to any kind of dental work, and she was super encouraging the whole time. She explained everything as she was doing it, and she deftly popped the glue right off and got that wire out of my mouth in no time. It was awesome. She didn’t charge me a dime to have the old retainer removed, and the new retainers are going to be a really affordable price, far less than I would’ve expected and cheaper than they were at my old orthodontist. All in all, she’s the absolute best. I wish I could go back in time and have my braces done by her as well!!!

My friend recommended Dr. Courtney- I can’t be more grateful. I was unable to visit my regular orthodontist. She not only helped me with a broken wire but also made other needed adjustments. My experience with Dr. Courtney could not be better. I had a wonderful experience in her office. She is knowledgeable, professional, detailed oriented, listens, and takes her time with patients. I am in the process of transferring my treatment from abroad.

I recently brought my 16 year old daughter in for a consultation with Dr. Courtney.  We were met at the front desk by her assistant, Evie, who was extremely friendly and personable.  My daughter was treated by another orthodontist for 4 years and developed tooth pain and is currently in retainers.  Our general dentist recommended that I take my daughter for a second opinion consult as he believed that there were major irregularities in her orthodontic work, causing her the current discomfort.  I wanted a completely independent opinion, so I researched the internet extensively and fortunately found Dr. Courtney Scheifelbein.  There are absolutely no words to describe how amazing Dr. Courtney is.  She is beyond competent, incredibly compassionate and overwhelmingly thorough in her examination.  She took her time listening carefully and respectfully to both me and my daughter, answered every question, carefully examined my daughter’s teeth and took photos and digital scans in order to thoroughly evaluate the situation.  Every step of the way, Dr. Courtney explained everything from the construct and appearance of my daughter’s teeth to the available remedies to ameliorate the tooth pain.  Dr. Courtney also reassured us that at this time, my daughter didn’t require new orthodontic treatment but just a tweak, which was a great relief to both me and my daughter.  Upon final decision, we agreed that Dr. Courtney, who is a dentist as well, should perform an enameloplasty which would effectively lighten the friction of the teeth that were colliding and causing her discomfort.  During this procedure, Dr. Courtney meticulously reshaped the teeth at issue, stopping intermittently to check on my daughter’s bite, and ultimately correcting her problem!!  Dr. Courtney’s meticulous, kind and compassionate care is truly extraordinary and I would highly recommend that you seek her out for any of your orthodontic needs.  She treats both children and adults and she is a great gift to both the dental profession and the community!

A WORD FROM YOUR DOCTOR