Smiles of Austin
Scott Franklin, DDS:
Practice Profile Page

★★★★★

DENTAL TREATMENTS OFFERED

Braces

Clear aligners

Retainers

Comprehensive orthodontics

Space maintainers

Palatal expanders

Headgears

Interceptive orthodontics

CLEAR ALIGNER SERVICES

OFFICE HOURS (BOTH OFFICES)

Monday: 7:00 am to 4:00 pm

Tuesday: 7:00 am to 4:00 pm

Wednesday: 7:00 am to 4:00 pm

Thursday: 7:00 am to 4:00 pm

Friday: 8:00 am to 12:00 pm

Saturday: Closed

Sunday: Closed

SCHEDULE YOUR APPOINTMENT

BEFORE & AFTER PHOTO GALLERY

PATIENT REVIEWS

Our family has nothing but wonderful things to say about Dr Franklin and Dr, Collins. Their practice is incredible. They have thought of everything…friendly, helpful staff at every step of the way. From the moment you walk in their lovely facility till you check out and leave. You are cared for by someone with a smile and an understanding ear. Their location is convenient, central and easy to get to from the north or south, right off mopac. We highly recommend them both for all your dental needs for kids of all ages. Before you make a decision, you must go by and meet everyone over at Smiles of Austin. Parking is accessible, games for the kids in the waiting room, but quiet enough to do homework while you wait. They are punctual and have state of the art equipment to serve your needs.

Highly recommend these folks for orthodontic treatment. The process was easy from the beginning. Financing was painless, the staff was amazing, and orthodontist kept me informed on my progress. He regularly spoke with my dentist to discuss my progress and the finding the most conservative route to getting everything in the right position as quick as possible. As an adult, they offer ceramic brackets which are white/clear and are more discrete than regular metal brackets. Prices were great for the service they provided. These reviews are honest. Unlike many doctors, SOA doesn’t solicit discounts for online reviews (usually what you find with 5 star offices with tons of reviews). What you are hearing in the other reviews reflect their actual experience!

I’ve been a patient at Smiles of Austin since I was 4 years old, and I literally owe this wonderful practice my beautiful smile! I have been so blessed to watch this office grow into the incredible practice it is today. Smiles of Austin strives not for greatness or excellence, but for perfection! There is no other practice that possesses the love you’ll find at Smiles of Austin. Thanks to these amazing doctors and staff I will always keep smiling!

I’ve only had an initial orthodontic consultation with Dr. Franklin but can say with 100% confidence that I will be using him for my orthodontic treatment. I’ve had two other consultations with well-known orthodontists in the area and left both consultations feeling confused and defeated because they had drastically differing opinions on what my treatment plan should look like. One recommended two extractions and braces while the other said to avoid extractions but get lower jaw surgery to correct my overbite. After Dr. Franklin told me his recommended treatment plan, I asked him his thoughts on what the other orthodontists told me, while never mentioning their names. He remained neutral and took the time to explain to me why each orthodontist may have recommended those treatments and answered every question I had. I’m a very detail-oriented person and I think he had a natural sense of that. He offered to create molds of my teeth that day in order to have a follow-up consultation in a few weeks to show me how each treatment plan would affect my jaw position and final smile. I had already silently decided that I wanted him as my orthodontist due to his genuine demeanor, excellent bedside manner, and credentials, but his offer for a follow-up really won me over. His treatment coordinator, Tara, is also amazing. She is sweet, fun to talk to, and ready to help. The bottom line is: if you’re in the market for an orthodontist or need another opinion, go see Dr. Franklin. You may have to book out about a month in advance to see him, but it will be well worth the wait

My son has been seeing Dr. Franklin since he was 4 years old. Dr. Franklin and his team have done a great job with my son’s braces. I will be sending the rest of our children to Dr. Franklin and his associate Dr. Collins for their dental and orthodontic care. The office is well designed and organized and the staff is well trained. Dr. Franklin is very nice, great with children and a true professional.

My children have been patients of Dr. Franklin and Dr. Collins since they were little and they are now 17 and 13. We’ve had a cracked tooth, an abcess and braces for both of them. When my daughter was 5 years old, she needed a tooth removed before the adult tooth came in. Dr. Franklin took care of her with gentleness and ease. She asked him when he was going to take her tooth out and he said “I already have, you are all done”! Now that is gentle dentistry when you can’t even tell that they are done with the work. We are so fortunate to have such kind and talented dentists/orthodontists! We recommend them to everyone!

Smiles of Austin absolutely has the best orthodonists and dentists in the Austin area. I’m 100% pleased with the time and expertise devoted to my son’s teeth. The final product is a beautiful smile that will last a lifetime thanks to all of the added details that other dentists and orthodontists leave out. The entire atmoshpere of their office is professional and welcoming. I highly recommend!!

Just had a great first experience at Smiles of Dripping Springs. Everyone on the staff was very kind and accommodating. My 5 1/2 year old son (who has previously been anxious about going to the dentist) was at ease the entire time and everything about the visit went smoothly. I will be back with my younger son (age 2 1/2) later this year. I highly recommend Smiles of Dripping Springs for your pediatric dental needs!

If your kids need braces, THIS is THE place! We’ve been here almost a year and every visit is not only timely but every single member of the staff is amazing. From the time you walk in, you’re greeted with a smile in their beautiful and clean waiting area. Grab some cocoa or a coffee and off you go to the techs and hygienists that always take great care of your kiddo. Dr. Franklin has the most genuine and compassionate bedside manner with each visit. It’s been such a great experience. Thank you so much for taking great care of us.

We can’t say enough good things about this practice. Dr. Collins, Dr. Franklin, Dr. Brunson all treat our kids like they are a part of their family.  In addition, our Hygienist, Melaine, is amazing. She is so good with the kids and they truly love her. It is clear that they have created a stellar culture in their office and train their entire staff on service.  My kids actually look forward to going to the dentist!

We love the dentists and hygienists at Smiles of Austin! They have taken good care of my sons’ teeth for the past 13 years, and are very pleasant and friendly! We really appreciate their caring approach to dental exams, especially when my sons were younger and very nervous about having their teeth cleaned at the dentist office. We’ve also had a great experience with the orthodontics practice there as well. I highly recommend this practice!

I tried to think of something they don’t do perfectly but just couldn’t. The office on 35th Street near Mopac is super-clean and equipped with modern technology so you can see what you’re paying for if your kid needs braces. The front-desk staff are efficient and friendly, and you can sip a complimentary coffee or tea in the waiting room, using their free wi-fi to watch a show on your laptop or phone, sitting on a comfy couch or armchair. Almost forgot: If you have any questions at all about what your insurance covers, they have a lady who’s seen all the plans and can explain them in plain English. It’s a jargon-free zone! And they’ll bend over backward to help schedule your kid’s appointments in advance so they miss as little school as possible

The best doctors and the best staff! Always nice, patient and very professional. Dr. Franklin is always in top of everything and he cares about all of his patients very much. All the staff members who work with Dr. Franklin are amazing, I love all of them. My braces just came off after about 2 years and I am very happy with the results. My 3 year old son is Dr. Collin’s patient and he loves it at the office. He actually let the assistant clean his teeth when he was just two and a half! I cannot stress enough how much I loved going there during the time I had my braces on! Now that my braces are off Dr. Franklin continues to care about my well-being and he makes sure everything else goes smoothly. You will not regret being a patient there!

My son (3yo) loves going to the dentist. He gets to walk through his own special kids’ door to enter the building, play with games while waiting, get examined and cleaned in a whimsical room, and be awarded for being a great patient. From the receptionists to the hygienists to the dentists, we’ve been three times and always receive exceptional and professional service. (By the way, I’m the daughter of a dentist – if that means anything.

Love this office, my dentist-Dr Collins and now ortho!!!! Their office is adorable, staff friendly and awesome with kids. My dentist is knowledgeable, conservative and really wonderful with the twins! I highly recommend this office. We had experience today on the other side as our daughter got braces today with Dr Franklin and it was truly a fantastic, easy, painless experience for her! He was just as wonderful as our dentist and the staff is kind and competent! We love Smiles of AUSTIN!!!!!!! Actually we go to the Smiles in Austin off 35th street!

This is the only place my son has been coming since he was old enough to go to the dentist and he is now 6. He goes every 6 months and loves to go. The staff and physician’s are amazing. I remember be terrified of the dentist as a kid. But they have won him and me over 100% it is a must place to take your little ones.

This is the only place my son has been coming since he was old enough to go to the dentist and he is now 6. He goes every 6 months and loves to go. The staff and physician’s are amazing. I remember be terrified of the dentist as a kid. But they have won him and me over 100% it is a must place to take your little ones.

We absolutely LOVE Smiles of Austin (and Smiles of Dripping Springs!) It is truly the best place ever. Having 3 children, I love having our dentist and orthodontist in the same spot for ease and their expertise and attention is the BEST out there. We have a child with a unique and challenging mouth and Dr. Franklin has done so much to help us orchestrate our care with other dental professionals. And each referral he has given us as been fantastic! Dr. Franklin does A LOT of behind the scenes research and discussions with his colleagues to help us in our process – and we are on the road to 3 healthy and gorgeous smiles! We have also had the best support from their insurance/billing department as well. Robbi has answered and called my insurance a gazillion times and answered all my crazy questions! I am so thankful for this practice. If you go to the Dripping Springs location, Kelli, Ashley and Stacey are truly the best ever. We have actually never encountered an employee in either office that we didn’t love! I am truly thankful for this practice and have never hesitated to refer others. Thanks you Smiles of Austin/Dripping Springs!

Completed treatment with traditional braces yesterday! I have nothing but good things to say about Dr. Franklin and all staff at Smiles of Austin. They are efficient and reliable, and they offer amazing customer service. They made my treatment so much more enjoyable, and talked me through every step in the process. I love the final product and will continue to recommend them to everyone I know!

We started coming to Smiles of Austin 20 years ago when it was just Dr.Franklin’s office. Then Dr Collins came on board and we thought they were both terrific! All 3 of my kids have gone to Smiles of Austin and we think they are the best – so friendly, nice, helpful and the office is kid friendly with games, crafts and token prizes. My older kids have now outgrown coming and they were sad to have to go to a different dentist. Their business has grown because of their amazing services and professionalism – now with 5 doctors in their office, and a Dripping Springs location- it is even more amazing! It’s always a treat to come visit them! I highly recommend Smiles of Austin!!

This office is filled with friendly, helpful, kind people from the front desk all the way to the exam rooms. My child LOVES going to the dentist… even when she had to have two teeth pulled. We will take our other daughter there when she’s big enough and will never go anywhere else—we are stuck like glue and thrilled about it! The office is lovely and decorated perfect for little kids and big ones too including the miniature entry door. 

Our girls’ smiles are beautiful! We’ve gone there since toddlers and the staff is family! We could not be happier and more grateful that we chose them. Additionally, we started as dental clients. When came time for braces, I interviewed 3 other orthodontists. We stayed with Smiles of Austin and are so grateful we did!

I hated going to the dentist when I was a kid. And I mean HATED it. So I must admit that I put off sending my kids. And then I met Drs. Scott Franklin and Aaron Collins when I photographed their families and liked them so much that I knew it was time to make an appointment for my two boys, who are 3 and 5. We had our appointment this morning and what a GREAT experience it was. We saw Dr. Collins and Jayme was the dental hygienist and they were gentle, fun and engaged the kids. When my husband came home tonight my 5 year old said, “We had a great time at the dentist Dad.” It doesn’t get better than that. I cannot recommend them highly enough.

My boys had their 6 month appointment scheduled and the team at Smiles of Austin has a great plan in place to provide a safe environment. They are efficient, so good with kids, and provide thorough check-ups. I highly recommend them if you’re looking for a great pediatric dentist.

We love Smiles Of Austin! Both of our kids go here for dental and ortho care! I love that they have a team in place to handle ortho concerns that come up unexpectedly with teens -like loose wires or things that have to be adjusted on the fly. I love how Dr. Franklin sat down with me and walked me through how he could transform my daughters bite and teeth and he truly has done it so happy with this office they are just phenomenal love going here and totally trust him with my second child to! Dr. Collins has done an excellent job with my younger child on the dentistry side -my son had to have some teeth pulled and some other things done and it’s just been a fantastic experience. My son will be going over to the ortho side most likely in 2018. Also love that they have fantastic dentistry in ortho at the same location! Wonderful team of people at Smiles Of Austin!

My kids have been patients of Dr. Collins and Dr. Matson for years and now my daughter sees Dr. Franklin for her braces. From front staff, to billing , to the hygienist and the dentists/orthodontist We have always experienced professional and courteous care! My daughter was particularly anxious and they did such a great job helping her through it early on that now dentist visits are actually looked forward to! I strongly recommend them

This has got to be the friendliest pediatric dentist office on earth. Pair that with great service, thorough dental (and orthodontic) care, an awesome waiting room and a sweet doorway just for kids and it becomes clear why “dentist appointment” is on par with “playground” around my house.

I went here to get my braces done in high school and they did a fantastic job. Every single person who works here knows what they are doing and has the BEST attitude every single day. They truly love what they do and you can tell! Even as an adult, I have had several instances where I needed to call them for help when a permanent retainer snapped (my fault, dang tortilla chips!!!) and they squeezed me in and fixed it the very next day. My brother and sister also had their orthodontic work done here! I can’t say enough how fantastic Dr. Scott Franklin and his team are! Most people hate going to the dentist or ortho but I remember always looking forward to my appointments back in high school because everyone was so cool and it was never painful (and this is coming from someone with one of the most sensitive mouths/teeth you’ll ever meet). LOOK NO FURTHER. Smiles of Austin is THE BEST. I’d give them 20 stars if I could.

We LOVE our ortho family- both of our girls have gone to Dr. Franklin and Dr. Collins and we couldn’t be more happy with everything they have done for us, our girls look forward to their appointments and seeing the amazing staff who takes such good care of them!

Love this office! The staff is great and so are the dentists and orthos. My kids love going to the dentist. They actually get jealous if their sibling has an appointment and they don’t. If everything in the world ran as efficiently at Smiles of Austin, and everyone was as helpful as their staff, the world would be a better place.

We LOVE Smiles of Austin! Everyone that we’ve dealt with over the past (nearly) 7 years is consistently kind, professional, flexible, and friendly. If I could give 10+ stars I would. After experiencing highly rated pediatric dental & ortho care in another state, we feel spoiled. Everyone at Smiles of Austin is awesome, from the doctors to the dental technicians to the front office staff. If you are on the hunt, stop. You’ve found your home.

This practice is the best. I trust my own dentist and he speaks very highly of dr Franklin and his entire team. That’s why they have done my own adult braces plus two kids’. My dentist periodically marvels at how they fixed my alignment problems. For the kiddos, I can’t say enough good things. Dr Collins is wonderful. We always leave in a better mood than when we arrived because everyone is so caring and professional. The best!

I wish I were still a kid so I could go to Smiles of Austin for my own dental care. I’m so grateful this is my son’s dental practice. The dentists, orthodontists, hygienists, and office staff are both professional and friendly. I appreciate everyone’s attention to and concerns for my son’s unique needs.

It has been an extreme joy and pleasure being a patient at Smiles of Austin. This team really goes above and beyond caring for each of their patients. I personally was a patient of Dr. Franklin when I was a child, and now my child gets to see the same great team! They are practically apart of our family – I could not recommend them enough!

Dr Franklin is a caring and gifted doctor. You will not find a more dedicated, professional orthodontist to treat you. He will go the extra mile to assure your treatment is the best it can be. His staff is fantastic as well. I’m sure there are other qualified dentists in Austin and Dripping Springs, but if you want a doctor that truly cares in word AND deed, go see Dr Franklin. You will be so glad you did!

A WORD FROM YOUR DOCTOR