Smiles on the Upper West Side
Shaun Massiah, DMD:
Practice Profile Page

★★★★★

DENTAL TREATMENTS OFFERED

Dental cleaning

White fillings

Crowns

Inlays & onlays

Bridges

Clear aligners

Porcelain veneers

Teeth whitening

Dentures & partials

Root canal treatment

Tooth extraction

TMJ treatment

Dental implants

CLEAR ALIGNER SERVICES

OFFICE HOURS

Monday: 9:00 am to 7:00 pm

Tuesday: 8:00 am to 6:00 pm

Wednesday: 8:00 am to 4:00 pm

Thursday: 8:00 am to 6:00 pm

Friday: Closed

Saturday: Closed

Sunday: Closed

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BEFORE & AFTER PHOTO GALLERY

PATIENT REVIEWS

dr. massiah offers great all-around care for adults as well as kids. in the time of covid, his office reflects the meticulous care he puts into his practice, even down to the ventilation. his team ) his associate, Dr. Smollen, does the most exquisitely detailed work) is excellent, warm, and in this crisis has remarkably remained intact –this is the only dentist’s or even doctor’s office i’ve been to that has photographs of the staff on the wall). SMILES does everything with the same meticulous attention. i had extensive work over a year and it was beautifully completed; the other day, a filling fell out, and it was fixed immediately. it’s rare to feel safe and so well-cared for.

Staff was very friendly and helpful. Hardly any wait time. Dental assistant, I believe her name was Mally/Molly was wonderful. Dental hygienist, Annabelle was really kind and communicative. Dr. Massiah was so nice and took his time to address my dental concerns. He made sure I was comfortable the entire process and explained next steps. I will definitely be coming back. Highly recommend.

LOVE this dentist office. From the SUPER friendly front staff at the desk, to the dental assistants to ALL the doctors. I’ve seen at least 3 doctors so far and they are so warm welcoming, they educate you on your entire mouth. They make you feel so comfortable and not ashamed for any reason. This is my new home dentist office!

Having been with the same dentist in Wash DC for 10 years, I was worried about getting a dentist in NYC. Recommended by our DC dentist, we approached Dr Massiah’s office.  We are pleased with the decision to get services from him and staff. Administrative staff are quite pleasant, easy to make appointments with.  Soeurette (and Dr Destin) are just wonderful to deal on more technical issues, they take their time in explaining what is needed and procedures/examination to be performed and prevention recommendation . And Dr Massiah, is the the MC ( 🙂 ) and performs the last quality control.

I went to Dr. Massiah after neglecting my teeth for a long time. Of course, I needed extensive dental work and it wasn’t cheap, but I received  excellent care. I was extremely satisfied with my treatment by Dr. Massiah and his staff. The staff was very professional and friendly. I had no problems with the staff whatsoever.  Would highly recommend Dr. Massiah as a professional who cares about his patients.

l Lynda F 11/27/13 I have been a patient of Dr. Massiah’s for more than eight years. I am very satisfied with the level of care that I receive and here’s why. Dr. Massiah always takes the time to explain why a procedure is needed and any options available. He also pays special attention to ensuring that you experience no pain during procedures. Appointments are always timely and wait time is non-existent. The office is spotlessly clean and inviting and the staff are unmatched in how accommodating they are to your time issues and level of anxiety.. In other words, they give excellent customer service. I am a professional nurse and I always feel pampered when I enter Dr. Massiah’s office. Also, Dr. Massiah’s hygienist, Ms. Soeurette is the best. I would and have eagerly recommended Dr. Massiah to my family and friends. .

A stellar practice, from top to bottom. I went yesterday, looking for an excellent UWS dentist. I did my research, look at YELP reviews and found that the only real complaint was “expensive”. I’m not looking for bargains when it comes to my doctors, so I decided to give him a try. I was thoroughly impressed from the receptionist, to the hygenist to Dr. MAssiah himself. Everything is transparent. I had two fillings cracked and they took pictures of them to show me. My cleaning was Very thorough-even checking for cancer and a myraid of other things, comfortable and extremely well done. Dr. Massiah came in as well, spent time looking at my teeth and explaining whatever needed to be explained. I’m a New Yorker, former dental assistant, mom and feel this is a top notch experience.

Hands down, the best service and most quality care I’ve ever encountered in dentistry, or anywhere else. They treat the patients, and each other, like family. There is so much warmth and care, combined with quality dental work, that I’m finally not afraid to go to the dentist! Complex dental work, cleanings, whitenings – this office does it all and with a smile and a light touch. From the moment you walk in, you feel welcome. Thank you for taking care of our family!

Dr. Massiah and his staff will not give you a typical, transactional visit. When you walk in they greet you like family. They ask about your life, and take a genuine interest in your overall well-being. Dr. Massiah was my dentist for several years before I moved away for four years. When I returned to NYC, I knew who I wanted to see again. During my first visit back, the experience I had was just as good, if not better, than before. I’m glad to be a returning patient, and I recommend the office for your dental needs!

Dr. Massiah and his lovely staff have performed excellent and outstanding care. They are pleasant, professional and make you feel at home. Iv’e had invisilign, an implant, teeth cleaning etc. Thanks to them, I have a beautiful smile that makes a lasting impression. I had never wanted to see a dentist again because of my past experiences and fear but since I have met Dr . Massiah and his staff, I look forward to each and every visit. If anyone is looking for a dentist, I would highly recommend Dr. Massiah without a doubt. Thumbs up!! Anita O.

Jasmine J. Today for the first time in New York I visited the dentist office. I found Dr. Massiah online and was extremely pleased with the entire experience. The staff are very warm and extremely friendly. Looks like I have a new dentist. Very pleased. I highly recommend him to anyone who is looking for a dental experience that isn’t cold or frigid!

This was beyond the greatest first visit at any dentist office I’ve ever been to. From the front desk staff to the hygienist who went above and beyond to make sure i was comfortable. i loved her personally honestly from the moment at hello. Dr. Messiah what just great from the moment he walked through the door he had me laughing. I can’t believe I’m saying this a person with a major fear of dentist can’t wait for my follow up…..

I went to Dr. Massiah’s office a few days ago due to a crack in my front tooth. I was very scared that it could not be repaired, but the doctor was extremely patient and spent a long time with me explaining the possible causes and the type of procedure he had to perform. I immediately felt at ease and fully confident in Dr. Massiah’s skills. The result is great and I can finally smile again! The office is very clean and the staff very friendly and polite. My experience was beyond positive and I can definitely say that I have finally found “my” dentist in New York! I recommend Dr. Massiah to anyone ! Manuela M.

The staff here are friendly and competent. Soeurette – Dental Hygienist – clearly loves what she does and it shows through her confidence and gentle touch. Dr Massiah has a relaxed yet concerned demeanor. I was surprised that he remembered things we discussed on my last appt approximately 6months ago. He explains what needs to be done and is clear in his recommendations which I appreciate. Della – Office staff member – is helpful and explains the proposed plan of care clearly and it includes cost which is refreshing. In general:Staff are competent and gentle, the office is very clean and efficient.

I have nothing but positive things to say about Dr. Massiah, his staff, and my experience. I called to schedule my first appointment and was seen the same day due to a cancellation. The hygienist who cleaned my teeth was so friendly and gentle. Dr. Massiah spent a good deal of time with me since I needed to have a filling replaced and had one tooth molded for a crown due to a cracked tooth. He was very talkative and was interested in knowing me as a person and not just a paying patient. His office staff were super nice and my dental claim was processed within a day with my dental insurance company. My follow up visit two weeks later to have my crown applied was fine too. No pain! I highly recommend Dr. Massiah, as wonderful as a dental experience can be!

It was my first time at this office and it went really well! Dr. Massiah and Soeurette, the hygienist, were both amazing and had great bed-side manners. Soeurette did such a thorough job with the cleaning and would explain every single step to you. Every single person there was very nice. They also follow a strict safety protocol which is extremely important during these COVID-19 times.

I have had nothing but wonderful experiences in Dr. Messiah’s office. They are very professional and prompt. I feel more than comfortable asking questions to the dental hygenist as well on any concerns I may have. I have recommended Dr. Messiah’s office to several people and they have nothing but the best to say about their dentist experience as well!!

Wonderful service! I have been seeing Dr. Massiah for years and his practice provides the utmost care to ensure a healthy mouth. They are compassionate, educative, highly skilled, and always increasing their own learning to provide their patients with the best dental options. Also notable is that the entire office staff is always cordial and helpful. Soeurette is the most thorough and gentle hygienist ever. Her kind and calm demeanor and the atmosphere she creates makes having your teeth cleaned a relaxing experience. Dr. Massiah, in addition to being extremely knowledgeable and competent as a dentist has a smile a thousand miles wide to make you feel at home and well cared for.

Dr. Massiah is definitely the best dentist I’ve ever worked with. The office staff are extremely friendly, courteous, and professional, and make you feel welcome the moment you enter the office. Dr. Massiah is an excellent listener, and was considerate of my complex medical history. He took me at my word when I told him I may need more dental anesthetic than typical for some routine fillings, and ensured I felt no pain during the procedure. He also fixed a cosmetic issue for me and did the best job of any dentist I’ve been to. As long as I live in New York I will continue to come back here and recommend the practice to others!

I recently visited New York to attend my son’s graduation, and on my second evening there my front tooth broke off and fell out!  I was mortified to think of spending my week there with no front tooth, meeting my son’s friends and mentors..  I was 9 hours from home and my own dentist and needed to find emergency medical care–on a weekend no less.   Dr. Messiah came to my rescue.  I called and he got back to me immediately, went out of his way to make me feel relaxed, and saw me right away.  My tooth was restored and my week in NY went on as planned.  Dr. Messiah is wonderful, he is a talented dentist and has a great “bedside’ manner.  I highly recommend him.  Also, his entire staff is a lovely group of people, helpful, capable, and kind.   Thank you, all!!  Nancy

UNBELIEVABLE! They were and continue to be amazing. They are all about patient education and comprehensive care. I’ve never met a dentist or practice in general who has been so precise, accurate, and caring. The environment is family oriented. All staff have been friendly, welcoming, caring, and authentic. I’ve interacted with the secretary, dental assistant, hygienist, and Shaun himself. I have even had work done by a sub dentist while Dr. Massiah was out of town, and he was just as meticulous and friendly. I have recommended two of my friends and they also love Shaun Messiah and his associates/practice. We have all learned so much from this practice and have received the tools usable for a lifetime. I have spoken to so many others about this practice and I hope everyone takes their oral hygiene serious enough to experience them because they are even better in person.

They were extremely friendly and in no rush. they gave me all the attention I needed and answered every question I had. I am getting a second opinion because their prognosis was serious and the cost of work will be several thousand out of pocket. That said, they are the easiest going dentists I have ever been to.

After horrible dental experiences, I was referred to Dr Massiah and the Smiles team by my endodontist. Every experience since has been nothing short of positive. Not only are they extremely knowledgeable, but everyone at the practice is welcoming, kind, and patient. They also take their time to ensure I’m comfortable during every experience – whether a routine cleaning or post root canal visit. Although no one particular wants to go to the dentist, Dr Massiah and his team make it a bit more of an enjoyable experience!

Great Dentist visit again. I have been a patient of Dr. Massiah for a couple years. After my braces came off he performed a dental implant with no pain. I was happy to not have that missing tooth. I normally get my cleaning every three months. Dr. Massiah and the Dental Hygienist Soeurette takes great care of me. I will be back in three months.

I’ve been a patient of Dr Massiah for many years now. He and his staff are the best in practice. I had major work done on my smile about 2 years ago. He and his team walked me through the process step by step and made it all worth it. My smile has been enhanced in a way that I could not have imagined. The work still looks brand new. I get complimented on my smile all of the time. Thanks Dr Shaun and staff for your continuous professionalism and great skills. I am so happy.

After being away more than 5 years from the dentist, I dreaded the thought of coming back… 5 years produced 5 cavities and gum disease… go to the dentist people! The kind staff, the thorough cleaning, the honest assessment, and the practical advice made my return more than bearable. They have multiple payment options and a great reminder system in case your fears convince you not to go. One small critique but not worth a whole start would be to offer the play by play as your scrapping away at my tartar, digging out my cavity, and then doing whatever you’re doing to fix my teeth… small thing… I guess I like commentary with such events. Thanks for caring about my teeth more than I do. Adam G.

I didn’t go to the Dentist for more than a decade. Once I graduated college and was on my own insurance instead of my parent’s, I just put it off because I hated going. I have very sensitive gums and hated the scraping, and the worst gag-reflex ever so that makes a oral exam painful for me and for the dentist/hygienist. But Dr. Massiah is so patient with me and let’s me go slowly, taking care of just one thing at a time. But the BEST part of going to this office (no offense, Dr. M) is SOURETTE, the most amazing dental hygienist in the entire world. She is kind and gentle, patient and thorough. She’s actually made me CARE about my teeth again. I floss because of her! I go to check-ups because of her!

If you are looking for a dentist office where the staff is not only very friendly, but also strangely attractive and where the dentist is confidant, efficient, and funny (hey humor is important when you’re at the dentist!) then Dr. Massiah’s office is the place to go to.  I have had the best experiences while trusting my teeth to Dr. Massiah and his staff for over the past year and a half. Seriously, everyone has been so kind and positive, they are experts in their field.  More imporantly, they are honest re any options for procedures and pricing which is so refreshing.  I know I am in the best hands at Dr. Massiah’s office. Lauren H.

Dr. Massiah and his whole practice are so amazing! His hygienist Sourette is an angel, she explains everything that she’s doing and she’s thorough! Dr. Massiah has an amazing energy and he knows what he’s doing! I have had such an awesome experience! Plus the office is modern and very clean. Highly recommended!! (Cassandre Novembre)

As soon as you walk in, you are greeted with a smile! I have been coming here since 2014 and Dr. Massiah along with Soeurette have been nothing but accommodating with my time and schedule (I work in Long Island and its tough with traffic). I consider the whole office my family. They are amazing at what they do and they are genuinely loving. They are very detailed and explain thoroughly every single procedure. I always tell them, they are the only people I stay committed to, (I had braces for 5 years and once I got them off, I didn’t want anyone touching my teeth!). The staff is awesome, too. They remind you of all your appointments. I highly recommend them. If you are looking for a dentist office to trust, this is the place!!

All of the office staff was extremely professional and courteous. The Dental Hygienist was VERY thorough and took the time to explain everything and any questions i had. She was also very gentle with my cleaning and set me at ease about being at the dentist office. Dr. Massiah was very patient professional and kind. over all everyone had a pleasant attitude! I look forward to all of my follow ups and would definitely recommend them to my friends, family and colleagues!

It is always a pleasure to visit Dr. Massiah. I recommend him without reserve. That is something considering my history with dentists, but Dr. Massiah has improved the health of my mouth through his care, proactive treatment, and concern. He has a high personal standard of excellence and it shows in his staff and his office, and I can feel it when his hands are in my mouth.

Always focused on superior customer experiences..and staying up on the latest dental advances. That’s rare in this age of dentistry. Pleasant, genuine, thorough and willing to educate those like me that want to know all the details! Highly recommend for my NYC fam!!

I found Shaun many years ago and have recommended him many times. Dr. Massiah, his office and staff are professional, caring and inviting. As someone who is not keen on going to the dentist, I actually enjoy the visits now. Soeurette is the best!!! She is patient and listens to my whining 😉 and diffuses my anxiety. The entire office rules! They care about their patients AND they love what they do. What more could you ask for in your dentist?!! 🙂

The doctor and staff make you feel at home and are very knowledgeable, i hated going to the dentist until i found dr.massiah. The work on my mouth is excellent and it came along with no pain(which was a major plus for me). I will recommend this office to anyone and you can tell them KIM sent you! when i needed some work done on my mouth the procedures and costs were explained thoroughly and they even had a video for me to watch so i knew what to expect.

A WORD FROM YOUR DOCTOR