MaryAnn W. from Irvine, CA (Source: Yelp)
Although I am not officially an orthodontics customer here, I can honestly say this office is AMAZING – let me explain! This office came HIGHLY recommended to us by several friends from school had their kid’s braces done here. I brought my daughter for a consult a few years ago. She is missing a tooth so her situation is rather complicated and I hadn’t been satisfied with any of the treatment recommendations until I came here. This was the only doctor who told me the best thing to do was WAIT until our daughter was fully grown/old enough to do an implant which was the best long term solution for her case. Everyone else recommended we start something that involved compensating for the missing tooth in some way. All of these options seemed like they would compromise her bite long term which is why I never felt comfortable moving forward with any of the recommendations. So, we waited and planned to return in probably 4-5 years! Our son was already in the middle of his orthodontic treatment at another office when we met with the lovely folks at Sons and Daughters. He actually just got his braces off about 2 months ago. However, his retainer broke a few weeks ago. He made an appointment and told me they were going to call me about the cost. I kind of forgot and a week went by when I realized I hadn’t gotten a call. I called them and was told it would be $550 to REPLACE his retainer! I thought perhaps they quoted 2 retainers, top and bottom. But no, that was what they were charging me for ONE retainer! They explained that it wasn’t covered by insurance. Since his treatment was basically over, and I was in total shock I figured I should shop around to see if I could get elsewhere for less. I remembered how much I liked everyone I met at Sons and Daughters so gave them a call. I explained my situation and they quoted me more than HALF off what the other office offered, the same office who did our son’s treatment and where I have had THOUSANDS of dollars worth of work done, was going to charge me, plus got our son an appointment right away. A good friend of mine who goes to the same office told me she was quoted $300 for a replacement retainer…it makes me just SICK!!! I am so grateful I didn’t just agree to OVERPAY. S & D just fited my son for a replacement retainer and it was so quick and easy – done with just photos, he didn’t even have to endure the gross stuff usually used to make an impression. I am OVER these places just looking out to make a buck, suckering CUSTOMERS who are trusting what is being said/recommended. The staff at Sons and Daughters are simply LOVELY. This office did not benefit right away by telling me to wait to treat my daughter but I felt like they had her best interest in mind with that recommendation, and so I remembered them when the retainer issue came up. Son’s and Daughters saved me a lot of money and were so helpful and pleasant to deal with, I simply felt compelled to write a review! THANK YOU!!!