South Boston Family Dental
Ben Liu, DMD:
Practice Profile Page
Ben Liu, DMD:
Practice Profile Page
South Boston Family Dental
Ben Liu, DMD
South Boston, MA
★★★★★
32 REVIEWS
0 BEFORE & AFTER PHOTOS
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Sergey M. from Charlestown, Charlestown, MA (Source: Yelp)
★★★★★
South Boston Family Dental office staff was very friendly and professional. No long waits between appointments. Some of their staff active cyclists so when you come for your dental appointment you can have a good chat about bikes and cycling. For those of us who don’t like traditional teeth cleaning, South Boston Family Dental office offer ultrasound teeth cleaning. I had a chance to work with both Dr. Anya and Dr. Liu and both of them took excellent care of my problems. Great office and staff, recommended to everyone who wants have better dental experiences.
Rachel Knaack (Source: Google)
★★★★★
I’m glad I found this dentistry. I have bad experiences with nearly every dentist in the past and I’ve been here 2 times and happy each time. If you want a nice teeth cleaning where you don’t stop touching your teeth and smiling after. Come here. You want a wonderfully completed root canal. Come here.
Ryan P. from Dorchester, MA (Source: Yelp)
★★★★★
Been hesitating on getting Invisalign for years for all the reasons why anybody in their 20s wouldn’t want to get braces. Finally took the jump and did it today and this office was so reassuring that they would go unnoticed and not change my daily routine in any way. Everything went super smoothly and I can’t wait to see the final result!
Paul E. from Boston, MA (Source: Yelp)
★★★★★
I really like going to this guy for a lot of the reasons. No, he’s never commented on my “pretty” smile or how I look… but it’d be creepy if he did. I have found him to be extremely professional, informative, well-educated, and skilled. I am not from the medical field, though I do have a scientific background. I do expect my dentist to be knowledgeable. He is.
Kristina Kuusik (Source: Google)
★★★★★
This was my first visit to South Boston Family Dental and I had a very good experience. The staff is very friendly, knowledgable and considerate of your time. I did not have to wait to be seen and my visit was quick and painless. The dentist was very nice and made me feel at ease. I am thrilled to be a new patient here and look forward to my next visit.
Lina V. from Boston, MA (Source: Yelp)
★★★★★
My favorite dental office!!!! Who can say they enjoy going to the dentist? I know I definitely can. The entire team is so personable and welcoming. Both Dr. Anya and Dr. Liu are such a pleasure to work with. Dr. Anya redid old discolored bonding on my front teeth And my pearly whites look wonderful. I would recommend this office in a heartbeat.
Kathryn F. from Waltham, MA (Source: Yelp)
★★★★★
Had my first visit in the fall and it was a great experience. The office was very clean and nice. Everyone I interacted with, front desk, hygienist and dentist were all very friendly and helpful. I was able to make an appointment very quickly. I would definitely recommend a friend here.
Taylor Goldsborough (Source: Google)
★★★★★
Everyone here is so nice! The staff is always super thoughtful and doesn’t try to rush patients through. I’ve been going here for a few years now and am never disappointed. I just got a mouth guard from them for teeth grinding and the staff was super patient and really wanted to make sure it fit right before sending me on my way. 10/10 recommend
Courtney Dial (Source: Google)
★★★★★
Can’t thank South Boston Family dental and Victoria for making what I thought was going to be an unenjoyable experience so great and painless. I had gotten a new job with new insurance so had to switch dentists, they were so great talking me through the X-rays and plans for next appointment. They were quick, professional, very safe followed all the precautions and super nice. Highly recommend if you’re in the southie/ dot area in need of a dentist and cleaning.
Angel EM1 (Source: Google)
★★★★★
I give south Boston Family Dental 5 Stars! I was seen by a woman named Christine, I cannot say how happy I am with the work she did for me. The place is nice and the people are professionals. I recommend anyone who is looking for a local dentist office to see on a regular bases to come here.
Erin Collins (Source: Google)
★★★★★
I absolutely love South Boston Family Dental! Molly was my hygienist and she was so friendly and kind. My appointment started on time and the cleaning was very efficient. Both dentists I have seen there are exceptional. I trust them greatly! I have recommended SBFD to all of my friends in Southie. Thank you for your care!
Irgisola Budo (Source: Google)
★★★★★
My family and I have been coming here for almost 20 years. Dr. Liu is not only a great doctor but also a great person. He was pretty much a one man show and found an amazing team. I’ve seen many other doctors come and go but Dr. Anya was the best addition to the office. They are a great team and really care for their patients on a personal level and not just as a client. Dr.Anya and Dr. Liu make a great team and it is amazing watching them grow and build an amazing office with an amazing staff. Very thankful for them and highly recommend.
Jason Clark (Source: Google)
★★★★★
As a new patient, checking in was quick and easy. The wait wasn’t even 5mins. The x-rays were different than what I’m used to but it was manageable. The hygienist Christine didn’t use the pick very much, thank God. The cleaning was pretty quick, and (heads-up) she has marshmallow polish for after. It caught me off guard but it’s kinda nice because it’s different. Smells great, tastes great. The dr., Anya, was very friendly and easy to talk to. I go back for a deep cleaning, but that’s on me. Great clinic to go to, especially in the S. Boston area.
Zikai Zhong (Source: Google)
★★★★★
Dr. Liu is very nice, he doesn’t recommend any unnecessary procedures and all his referrals are also good doctors. So far my experience has been very good and that’s why I’ve been going there for more than three years now. I’ve recommended his office to anyone who asks for a dentist in the South Boston area. The price is also affordable with my insurance, which doesn’t cover much
Alexander Dunn (Source: Google)
★★★★★
I don’t typically engage in reviews or yelp, quite frankly because I’m never motivated enough with an experience to actually go and perform the act of writing something-it reminds me of homework. However, based on my overall satisfaction with my experience at South Boston Family dental and the overriding widespread social anxiety that people have with going to the dentist, I felt compelled to pay tribute to my dental experience. Leading up to booking an appointment with dentist, I was riddled with fear as it had been four years since my last formal cleaning or dental interaction. I think fear of the unknown eats away at you and you almost would rather just not know how bad your dental health has gotten. Secondly, the fact that dental insurance is not a mandatory benefit for health insurance coverage creates this false conception that dental hygiene must not be as important as other health related endeavors; dental hygiene almost gets framed as merely a cosmetic issue. Still, I think deep down, we all know that going to the dentist is absolutely critical to our overall health and that avoidance of the dentist only contributes to what can end up being an exponentially worse problem. In other words, the longer we avoid the dentist, the higher our risk is for serious health concerns and very invasive dental work. After finally mustering up the courage to book an appointment, I kept talking to friends and building upon my anxiety as people would report back horror stories they had or implicitly shame me by saying they “get a cleaning every 6 months.” I walked into South Boston Family dental as a grown man, but inside I felt like a toddler going to school for the first time away from the comfort of his mom and family. Nevertheless, I was immediately greeted by several young ladies who were extremely polite and inviting and greeted me by name. I joked back and forth with one of the hygienists, Sarah, so the short “waiting time” for my appointment virtually vanished. We all know what it’s like to walk into any service industry and be treated like a number. Furthermore, the office is conveniently located in South Boston, completely walking distance from really anywhere in Southie and the overall aesthetic of the facility was not clinical-instead it was homey and warm. My dental hygienist, Sarah, couldn’t have been more down to earth and was so easy to talk to that I quickly forgot that I was even getting the full gamut of x-rays and cavity inspections. The hygienist was gentle, efficient, and so polite that whole time always asking if I needed a break. After the cleaning, the dentist came in and was also very personable, in which we bantered about Southie politics and new restaurants before he did his final inspection. I really did forget that I was at a dentist’s office for most of the time I was at South Boston Family Dental. It sounds crazy, but I actually look forward to going back for my cleaning in some ways because I loved the social aspect of my experience. It might sound trite, but I can see why this organization is called South Boston Family Dental-it truly is a place that treats their patients as friends rather than impersonal clients.
Ashley MacNeill (Source: Google)
★★★★★
I visited the office for the first time today as a new patient fairly nervous and anxious because I hadn’t been to a dentist recently after a negative experience somewhere else. The entire staff could not have been nicer and more welcoming, especially Molly. She was so kind and constantly checking in to make sure I was doing okay and if I had any questions. I really appreciated the empathy and not feeling like I was being lectured or scolded. I highly recommend coming here if you are in search of an accommodating dental office.
Deborah C Welton (Source: Google)
★★★★★
I am very timid about going to the dentist, but the staff at South Boston Family Dental put me at ease right away. The dental hygienist (Virginia) explained in great detail what she would be doing and made sure I was comfortable during their procedures. She also gave information regarding post-teeth maintenance. The dentist was very professional and answered all of my questions. The staff also gave me a time line regarding recovery and urged me to call if there were additional difficulties. The receptionist was efficient in handling my financial transactions and itemized the costs for me. Lots of smiles, lots of professionalism, lots of empathy and great sense of humor is quite prevalent among staff members! They really understand how difficult it is to go for dentist checkups. And I will be going back for additional checkups! P.S They have a “dental therapy” dog named Gracie who adores attention. Very effective to have a dog to pat; reduces stress! I can’t say enough good things about them and hope they will be offering their services for a long time!
Marina K. from Brighton, MA (Source: Yelp)
★★★★★
It is always nice to see dr. Anya for my appointments, she is super sweet, smart and always on time. I have zero doubts in her professional knowledge and finally got my husband to become her patient as well;) They had a good deal for Glow teeth whitening so he couldn’t resist) I’m also going to start my Invisalign process soon and very excited for the Hollywood smile! The place is cozy and spotless, and there is usually plenty of parking.
Kathy S. from Boston, MA (Source: Yelp)
★★★★★
I am a regular patient of the office. Not only I am very comfortable with Dr. Liu, my husband and kids are liking the place. It’s a private practice that dentists can really spend time and give an individual attention. I have been going to the office for deep cleaning, and it was painless!!! Dentists and staff are always very knowledgeable and professional about dental work. At the last visit, they even answered all my dental concerns and insurance questions as well. It’s really wonderful to have a nice dentist in Southie. I would recommend my dentist to everyone.
Chad D. from Brighton, MA (Source: Yelp)
★★★★★
SBFD is truly a great dentist office. I started going there a little over a year ago for some major work and have had nothing but good experiences. The entire staff is extremely friendly and caring, from the ladies at the front desk, to the assistants and dentists. Christine, the hygienist, is thorough and extremely knowledgable. I have seen both Dr. Liu and Dr. Anya and both are great with their patients. On top of this, they do ALL the work when it comes to dealing with insurance companies, which can be a major pain. I have referred several of my friends who recently moved to Boston to their office and have received nothing but thanks from them.
Stephanie Mancini (Source: Google)
★★★★★
I am usually one who hates the dentist. But I love south Boston family dental. Everyone is incredibly nice. I’ve been going here for the past several years and have a 10/10 experience every single time. From the front desk staff to the hygienists to the dentists they are phenomenal. I can’t recommend enough!
Shelby Quinn (Source: Google)
★★★★★
I’ve been going here for a year now and every single time I go, everyone is so friendly. I’ve also never had to wait for long periods of time, and they are always quick and efficient from cleanings to fillings. I also love that they offer weekend appointments, so I don’t have to take time off from work. Gracie greeting you in the waiting room is also a major perk
Bethany T. from Boston, MA (Source: Yelp)
★★★★★
I am the first to admit I’m not a big fan of the dentist and hadn’t seen one in literally years. I knew I needed to turn things around and get a cleaning so I made an appointment at South Boston Family Dental – I’m so glad I did! The team there is great and took really excellent care of me. I did have cavities since I’d avoided the dentist for so long, but we spread out the appointments over several weeks so I wouldn’t feel overwhelmed. Now, my teeth look great! I’ve had nothing but positive experiences with SBFD and recommend to anyone looking for a dentist.
Sanouri Ursprung (Source: Google)
★★★★★
We could not have had a more lovely experience at South Boston family dental! The toys and therapy dogs put my one-year-old at ease for her first check up, as did the super friendly staff and accommodating family environment. They had her watch me get my teeth cleaned and provided toys and distractions so when it was her turn, she was unphased by her first check up. The pediatric dentist was lovely, gentle, and nonjudgmental, as were the adult dentists. We did not encounter a single sullen or unfriendly employee! So glad to have such an approachable practice in the neighborhood.
Alexa Rainbolt (Source: Google)
★★★★★
I moved to Boston 2 years ago and needed a new dentist. I tried a place on Newbury Street & had the worst experience. I was hesitant to try somewhere that wasn’t recommended by someone, but after reading reviews online I decided to give South Boston Family Dental a chance, and I’m so glad I did! Everyone is so awesome, helpful, and make going to the dentist not that bad. I even recently got my boyfriend to go there too! We are both super happy, and will continue to come here.
Will Cao (Source: Google)
★★★★★
I wrote a 2 start review before because the poor front desk service. After I posted for 20 mins. the owner replied my review immediately, explain the scenario (the front desk turns out to be a temporary person) and help me made the reservation immediately. I really appreciate their friendly and nice attitude, so I went on a Friday for cleaning and x ray. The hygienist is extremely nice, explained the detail reasoning for each step. I enjoyed the talk with her a lot. I am glad the owner reached out to me and let me enjoyed their service. I do think they deserve a 5 stars service rating!
Kathryn Foley (Source: Google)
★★★★★
Have been going to South Boston Family Dental for 3 years now and absolutely love it! The whole staff, team, hygienists and doctors are so friendly and nice! They do an incredible job clean my teeth and really take their time! The technology is great and every time I go in there is a new and advance piece of technology, it’s great! The my teeth have never been better, highly recommend!
Mary O'Brien (Source: Google)
★★★★★
I never leave reviews but felt compelled after such a positive experience. The front desk, hygienist, and dentist were fantastic. They took time to explain everything to me and answer all my questions. They were both super friendly, positive, and informative. I am someone who hates going to the doctor / dentist, so this is saying a lot. Referring to all of my family and friends!!
Emily Kelleher (Source: Google)
★★★★★
I have been going to this dentist for years and am always pleased with their service. I usually have seen dr. Liu who has always been great about fitting me in last minute and addressing any concerns I have but I also recently just was seen by Dr. Keck who is new to the practice. She is very friendly and easy to talk to; most definitely a great addition to the team they have there. I have had cleanings fillings and even a gum graft here and have always been impressed with this business, would recommend to anyone!
Brendan Pembroke (Source: Google)
★★★★★
Booking an appointment at South Boston Family Dental is a seamless process through a web application. I was able navigate the Dr.’s available times & secure an appointment for the next day… Convenient. My hygenist, Christine, was incredibly friendly & knowledgeable. Candidly, someone staring down at you for the purpose of cleaning “the nasty” out of your mouth is awkward… her personality mitigated much of the awkwardness. Anya was my Dr… she was to the point and professional when explaining the procedures and next steps in treatment. SBFD is my go-to, if you’re looking for a good Dental practice, this is the place…
Agnes T. (Source: Google)
★★★★★
If you want quality and great care come here! I’ve been coming here for sometime. Everyone here is professional, helpful, and care about their patients, even their patients that can be impatient at times. This place’s popularity has grown, so things take a little more time then expected. Overall very happy with the services I received over the years. The individual who makes the crowns does excellent work no need for adjustment. Gracie the dog is a nice addition to the office. Definitely calms the nerves.
Pedro Dorta (Source: Google)
★★★★★
Had a great experience. They do a really good job at following up and making sure that everything is set prior to your visit. Office space was clean and the people were very nice. Didn’t wait long before I was being attended. Between the clean-up, x-rays, and doctor consultation, I was in and out in 45 minutes.