Southside Orthodontics
Eric Shell, DDS:
Practice Profile Page

★★★★★

DENTAL TREATMENTS OFFERED

Dental cleaning

White fillings

Crowns

Inlays & onlays

Bridges

Clear aligners

Porcelain veneers

Teeth whitening

Dentures & partials

Root canal treatment

Tooth extraction

TMJ treatment

Dental implants

CLEAR ALIGNER SERVICES

OFFICE HOURS

Monday: 8:30 am to 5:00 pm

Tuesday: 8:30 am to 5:00 pm

Wednesday: 8:30 am to 5:00 pm

Thursday: 8:30 am to 5:00 pm

Friday: 8:30 am to 5:00 pm

Saturday: Closed

Sunday: Closed

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BEFORE & AFTER PHOTO GALLERY

PATIENT REVIEWS

I work in the healthcare field and I strive to treat my patients as you treat yours. From the first time I visited your office I felt extremely welcomed. Every person that I have come in contact with has been BEYOND friendly and professional. Your practice came HIGHLY recommended from my dentist and I see why. Keep up the good work…there is nothing that I would suggest that you change.

We all have experienced a rough day. Things just aren’t lining up. But its your day off an have a appointment. Well I was having a rough day an walking into Southside Orthopedics was hard until I meet Sue. This was my first appointment an my first time meeting Sue well from the moment I met her she was very pleasant. Then she looked at me a noticed that something was off. Sue stop processing me in an simply asked “are you ok” an I was brought to tears. Because she noticed something was wrong. She took time to talk with me an the more we shared it like she was God sent she brought life back into me. It’s unexplainable how a stranger that just takes time to ask a question “are you ok ” and really mean it an want to really listen can actually change someone’s day. Sue is a rock star and I truly appreciate meeting her. Thanks you Sue for being you!

Dr Shell and his team were fantastic! My daughter’s teeth look amazing. They always made sure she was comfortable and understood what she needed to do to get the best results from her braces. During COVID, they took all the extra precautions to keep everyone safe, but continued to see my daughter and she did not get set back on her plan. I will say to make your next appointment while you are there at your last appointment, and try your very best not to have to miss or reschedule. Only one time we had to miss an appointment, and they stay so busy that we were unable to get a reschedule until her next 6-8 week appointment. All of the technicians were very knowledgeable, kind, and helpful. Most of the front desk staff are as well. Finance was easy, but I do wish their website allowed you to see your account information and make payments online. That’s the only downside we had! I will definitely be using them again for my son!

I highly recommend this office. ALL of the staff are knowledgeable, compassionate, warm, and empathetic. They make you feel comfortable while going through an uncomfortable process, explaining it step-by-step. If you have any fears or uncertainties, this is the office to go to. They are happy to answer any questions you have and are sure to put your mind at ease by the end of your visit. I am a 100% satisfied client! Thank you Southside Orthodontics for your hospitality!

Finding the right place is difficult, especially if you’re in the military and move frequently. The staff here is very friendly and professional. Their system works very well and the prices are fairly priced. Dr. Shell is very knowledgeable and truly has a passion for his practice. I searched the local area for other orthodontist and left this place as my last consultation. The choice was easy, Southside Orthodontist is by far an easy choice!

Your Review We always enjoy going to the office for our appointments. The kids are greeted with a cheery smile and a warm hello. The assistants are always doing everything in their power to make the experience as pleasant as possible. Dr. Shell is very knowledgable and makes sure we all understand at each new step.

Every person at Southside Orthodontics has been fantastic to interact with, and each visit is a great experience. From the beginning of my treatment I felt valued as a patient and I enjoyed my time in the office. All of the associates have been super nice, making the treatment updates something to look forward to.

I am very pleased with this office in general. I had a complicated situation and as a result I dealt with this office for 4 years. I have encountered professional staff. Dr Shell is truly an expert, who takes his time in order to achieve perfection, that’s rare to see nowadays. This is the reason why I kept coming back for appointments to this office even after I moved to Washington DC. Also, special thank you to Ashley who worked on my case the most. She has the most gentle touch and confidence that was always appreciated. Thanks everyone!

I LOVE this place! Dr. Shell is a life saver! Literally! My story is too long to tell but Dr. Shell gave me hope when I had lost all hope. From my first visit with him, I finally saw light at the end of a very long tunnel. He is so compassionate, knowledgeable, caring, honest & professional. I love the staff! And Marsha & Marie are the two sweetest receptionist you will ever meet!

Dr.Shell and his office staff are great ! I hadn’t been to the dentist / orthodontist in years ! So you could imagine the amount of fear inside of me. I went in to get a retainer because my old one just didn’t fit anymore ! Everyone from the front desk receptions to the the back office staff are extremely nice ! On my first visit during my x-rays I got a chance to meet one of the gentlemen who prepare the retainers , him as well as the lady performing my X-rays had such friendly personalities !!!’ As for Dr.Shell himself I can honestly say he is truly committed to quality and excellence !

My experience with south side orthodontist was a pleasant one as an individual who In general dislikes dentist or anyone who works on teeth I was reassure and every procedure that was done was fully explained and I had the opportunity to ask as many questions as needed. The thing I liked the most about the staff was the non judgement as someone who was very self conscious about my teeth I was made to feel comfortable. As for any negative experience I can’t honestly think of any

Love this office! Staff are super and results are great. My only complaint is that I often have to ask about the treatment plan instead of being updated regularly & automatically. My daughter was very nervous to start the process and the staff were super at explaining everything to her and helping her to overcome the fears. She actually gets excited to go now!

We really appreciate all the staff at Southside Orthodontics. I feel like my boys are given top level orthodontic treatments and that all the staff really care about each of them. I am so grateful for Dr. Shell and his hardworking chairside and office staff! Because I have multiple kids in braces, they are always great to try to schedule appointments together to save me extra visits. So easy to work with!

Girls at the front desk are amazing. They greet kids and parents by name, very attentive and friendly. Appreciate the use of technology for check in. The appointment reminders are very helpful for active families. Most importantly, the staff is known to be the best in town. ie, teeth are perfect before braces come off!

Dr. Shell and Dr. Pond were the best! Drew and Presley both had more than one set of braces! They were so professional worked well with both of them. Drew starting in third grade and Presley in 1st. I couldn’t ask for a better group! Now both are done with braces and teeth are beautiful!!

I would recommend this orthodontist to everyone even if they didn’t need braces. The environment is awesome. Everyone is nice and they make you feel like family! If you need something don’t be afraid to ask, they will work with you. I promise you even after you get your braces off you will still want to visit, so why not start now ^-^

I was very nervous about getting braces at a “not so young age” but Dr.Shell and all the staff made the process easy! Everyone was professional and knowledgeable. I would give 10 stars if possible! Highly recommend anyone that wants to get their teeth straightened!You’re never to old to get a beautiful smile! Thank you Southside Orthodontic team!!!

Dr Shell & his staff are wonderful! We are always greeted with friendly & courteous staff. Dr Shell & his staff take time to explain & make sure you understand treatment plans as well as insurance information. They are always on time & send emails & calls to remind you of upcoming appointments! We have been extremely pleased with our daughter’s orthodontic progress!

My orthodontic journey started just over 5.5 yrs. ago and has officially ended. Dr. Shell was assigned to my case shortly before Dr. Pond retired. I have come to know Dr. Shell very well and understand that my case was extremely challenging. My situation tested all our patience. Dr. Shell and his team of professional staff have been top notch. The level of knowledge, skill and chair-side manner at this practice is especially noteworthy and I’m not sure any practice could reach this level. In the beginning, I wasn’t sure what to expect at the end of my orthodontic journey. Now, when I look in the mirror, I see a confident smile that I hid for many years. I no longer have physical symptoms from years of uneven wearing, bite issues and many other issues that I ignored for years. This team of professionals deserve the highest recommendation and while I won’t miss the journey itself, I will miss some of these folks that I now consider friends. Thanks you so much Southside Orthodontics!

The best doctor in the Chester area! My daughter has the most amazing result. She was so nervous, but they all treated her so well. It really helped her relax and she looked forward to seeing them at each appointment. I really appreciate the doctor’s attention to detail and knowing that everything was done right! Getting ready for them to see the next kid in line!! I highly recommend Dr. Shell and his awesome team!

Dr. Shell and the staff at Southside Orthodontics are extremely professional, knowledgeable and caring to all of their clients. Both my kids have received excellent care with very positive results throughout their braces process. These folks have made every effort to make this process as easy as possible for my son who has special needs. I can’t thank them enough for their great work and dedication.

Every person at Southside Orthodontics has been fantastic to interact with, and each visit is a great experience. From the beginning of my treatment I felt valued as a patient and I enjoyed my time in the office. All of the associates have been super nice, making the treatment updates something to look forward to. Andrea in particular made the final visit extra enjoyable and did a great job. I am very pleased that I chose to have my orthodontia work here, and I will be sure to recommend Southside Orthodontics to anyone in need.

Our large family of 6 children has been coming to this office for over 15 years. We received excellent care with Dr. Pond and now are in very capable hands with Dr. Shell. The office staff is always pleasant and helpful. Dr. Shell inherited one of our children in the middle of treatment of a very difficult case and has exceeded our expectations and also the expectations of the surgeon who is involved in her case. We highly recommend this office for highly efficacious orthodontic treatment. Thank you Drs. Pond and Shell for your service to our family.

I have thoroughly enjoyed all of our experience with this office! They know us by name as soon as we walk in the door and have always been very personal. I was a patient, my oldest was a patient and now my youngest is currently a patient. I always give them as a reference for others seeking orthodontic treatment! it’s amazing the knowledge Dr Pond and now Dr Shell has.

My orthodontic journey started just over 5.5 yrs. ago and has officially ended. Dr. Shell was assigned to my case shortly before Dr. Pond retired. I have come to know Dr. Shell very well and understand that my case was extremely challenging. My situation tested all our patience. Dr. Shell and his team of professional staff have been top notch. The level of knowledge, skill and chair-side manner at this practice is especially noteworthy and I’m not sure any practice could reach this level. In the beginning, I wasn’t sure what to expect at the end of my orthodontic journey. Now, when I look in the mirror, I see a confident smile that I hid for many years. I no longer have physical symptoms from years of uneven wearing, bite issues and many other issues that I ignored for years. This team of professionals deserve the highest recommendation and while I won’t miss the journey itself, I will miss some of these folks that I now consider friends. Thanks you so much Southside Orthodontics!

Dr. Shell’s team has been completely wonderful – from the front desk, the office staff, dental hygienists and Dr Shell himself. The customer service has been leaps and bounds beyond any other business I have experienced. This sets them apart from the other orthodontists I consulted with before deciding to go with them. The care of my child and thinking about what’s best overall has been their focus from the very beginning and throughout the entire process. They have been very accommodating and flexible with visits and any issues my child had with Invisalign. Whenever I have contacted them, I get a response from the office the same day, oftentimes within an hour or two. They have taken many precautions with respect to COVID to ensure our safety as patients and their safety as well. I would highly recommend Dr. Shell and his office for orthodontia as the entire experience and result of the Invisalign have been outstanding.

This us and amazing place ! They are very friendly and they get you in and out with no problems. I have been with these guys since I got my braces on back in middle school ! And I’m a senior this year and got my braces off and they have been nice and friendly throughout the whole process my smile is also amazing like I love my smile and it is amazing how pretty my teeth came out I would recommend this place for braces to every one that is trying to get braces thank you guys !

My ten year old just finished “phase 1” and had her braces removed this week. She has had a great experience with Dr. Shell and all of the staff at Southside Ortho. They are all so patient with her, explaining things in terms she can understand. The assistant seemed just as excited as my daughter when telling her all the “forbidden” things that she’s allowed to have during the week between getting braces off and having something else put in! And I so appreciate the staff up font! They are so sweet and helpful! We are all very pleased with the way things are going in my daughter’s case!

I am getting braces next month. Sue and Dr. Shell took so much time looking, studying, and taking expressions of my teeth. They explained the process of getting braces thoroughly. When I get my braces next month, I know that my braces were designed for me and my teeth. They invested in me using expensive machines and molds not even knowing if I would be a patient receiving services. They care genuinely and I know they do.

I want to share my experience with Southside orthodontics ! They have been AMAZING, they work as such a great team, everyone is all so friendly and work hard, and give lots of care to their patients! I got my braces off today and throughout these 2 years they’ve made me take a big interest in possibly becoming an orthodontist assistant! I’m so thankful to have gone through Southside orthodontics!

I highly recommend Dr. Shell and Southside Orthodontics !!! I was able to get an appointment very quickly and after only a few minutes the problem was detected and fixed! OMG ! I can actually bite and my back teeth touch for the first time in a very long time !!! I cant begin to tell you how over-joyed I was at being able to eat again the right way ! Dr. Shell is so personable and professional and the staff is friendly and well-trained. I appreciate his expertise and willingness to do what was needed. Thank you so much for helping me ! It has made all the difference in the world !

A WORD FROM YOUR DOCTOR