Gregory M. from Monterey Park, CA (Source: Yelp)
This is my first visit to Dr. Lee’s office for dental cleaning and examination. Wow! Was I impressed with Dr. Lee, his staff and office setting! First off, Lucy is really a very charming, professional and friendly person! If I’m not mistaken, I believe she manages the office and, if so, is very organized and helpful! In the various times I’ve spoken with–and received emails– from her I’ve found her to be very polite and courteous. Truly, she is a pleasure to talk to! I really like Dr. Lee because he is very articulate, knowledgeable, and patient when explaining and showing you what finds during the course of his examination. He takes his time in talking to you, and I never felted rushed or that he was in a hurry to get me out the door. He also cleans your teeth, and does a very through job. It was a pleasure to meet him! I also liked his dental assistant, who seemed to know what to do and when without a lot of prompting during the examination. She, too was very helpful! The office was well prepared to open up in accordance with guidelines establish for dental care during the covid-19 pandemic. Briefly, no waiting in the reception area, everyone was properly masked and covered as if they were preparing to perform surgery (LOL)! They have you use generous amounts of hand sanitizer before you enter the exam room and before you leave the office. Also, you place your mask on a fresh piece of paper towel that is laid on a clean tray (inside of mask is facing down to the tray), then have you thoroughly rinse your mouth before the doctor comes in, then after he is done. You also have to submit a questionnaire when you arrive regarding covid-19. Even the pens are covered in plastic to keep them germ free. Given how thorough they are to keep covid-19 at bay, I’m sure they wipe-down and sanitize everywhere when a patient leaves. I also thought the fees charged are very reasonable, and Lucy will explain them too you at the time you make your appointment. Any follow-up visits, which I have, she will also tell you what the fee is. I highly recommend this dental practice, and now that I have been there, I can understand why Dr. Lee and his staff deserve so many 5-star ratings, including mine!