Zoë P. from Corvallis, OR (Source: Yelp)
I am so thankful I chose Smile Alive as my new dental office. My previous dental experience was a bad one – my dentist was unprofessional, and more focused on trying to sell me things I didn’t need (namely Invisalign) than paying attention to my teeth. That dentist made the decision not to fill a tiny cavity on the basis that as long as I flossed and brushed, it wouldn’t get serious. Well, it did get worse, to the point where he told me I might need a root canal. Understandably upset, I chose to seek out a new dentist. I’d heard good things about Smile Alive and Dr. Baarstad in the past, so I decided to give the office a try. Moreover, I wanted a second opinion on my possible root canal. They filled several cavities after my first visit, and additionally informed me I probably wouldn’t need the root canal. I felt extremely grateful for the news, especially since they had saved me around $3000. Moreover, the staff at Smile Alive are very honest. One of the first cavities that I had filled there was not put in quite right – there wasn’t enough space left between the teeth where the cavity was filled. Because they noticed that it was their mistake, Dr. Baarstad offered to refill the cavity for free, I just had to pay a copay for the visit. It’s these actions that will keep me coming back to Dr. Baarstad’s office for as long as I can. When it comes to preventative care, the staff at Smile Alive are very on top of it. They’re always quick to inform me when they see a potential cavity or other problem with my teeth, and prompt plans are made to fix the problems. In general, the staff at Smile Alive is very professional, and does as much as they can to make sure you’re comfortable. Even the reception staff is very aware of your wait time – there were a couple of times I had to wait about 15-20 mins… unusual for their office. But for both of those times, they offered me free movie ticket vouchers as a thank-you for my patience. Overall, I’ve had nothing but good experiences, and I would highly recommend checking them out! They have one location in the Coburg Rd. area of Eugene, and another location in Springfield. If you aren’t happy with your current dentist, I would definitely suggest setting up an appointment with Smile Alive.