Sarah P. from Waipahu, HI (Source: Yelp)
I am one of those people who had horrible experiences visiting the dentist when I was younger. Maybe that’s why I avoided a dental check-up for 10 years (don’t judge me!). Recently I realized I need to take care of my teeth & gums as it will result in extreme toothache, so I made an appointment with The Smiling Place (TSP) – Kunia location. Throughout the week, they called me twice to remind me of my appointment, which was great especially because of my busy schedule. I arrived to TSP about 30 minutes before my appointment. The receptionist was very friendly & explained all the paperwork I had to fill out (which was plenty, so allot extra time for this if you are a first-time patient). I didn’t have to wait long thereafter, and the dental hygienists and X-ray techs were friendly & knowledgable. Despite my anxiety, they helped me feel very comfortable. It was great that I knew what they were doing at all times. After my initial observation, a receptionist showed me the cost of the necessary procedures and made sure it was okay with me before they performed anything. Their transparency helps any customer who may have financial hardship. Furthermore, my dentist was amazing! She thoroughly explained the status of my teeth & gums in Layman’s terms, which was helpful because I wanted to know exactly what was going on in there. She performed a procedure on me which required numbing. During this time, she kept asking if I felt okay, ensuring that she was aware of my pain tolerance. I am surely leaving thankful that I found The Smiling Place! (I would smile if I could, but my mouth is still numb! :D) PS- if you are debating whether or not to see the dentist, PLEASE DO IT!! Tooth pain is the worst, & you shouldn’t wait to experience this pain to go (trust me!!).